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Crowd Management

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Administrating a mesmerizing show is one of the biggest challenges for

the event planners. Event industry is greatly dependent on the fan club,

crowd and its management, and experience. It's important to have a

concrete and an influential plan before you begin with the event.

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Crowd management is always been a strenuous task requiring

knowledge about the venue, expected number of people, and crowd

control. An overcrowded venue is surely going to be a chaos doesn't

matter how intelligent your planning is. Here are some points you need

to consider for an effective crowd management:

• Research about previously held events at the same venue or different

venue(s) providing insights about crowd demographics and behavior,

issues faced, and advantages doled out.

• Make sure that aisles and passages to exit(s) must be kept clear and

unobstructed

• Analyze the capacity of the venue, according to the expected

spectators, before finalizing one

• Proper idea of venue space helps preventing overcrowding and

ensuring no one in the audience is standing or blocking corridors

• Ensure easy evacuation facilities in case of emergency

• Ushers are important for guiding guests to their seats

• Ushers make sure the passageways are unobstructed

• Use of entry tickets and fixed seat numbers ensure a controlled

environment

• Entry and exit gates must be clearly marked for easy evacuation

• Two exist points must be properly distant in order to avoid crowd

crushing and chaos

• Crowd must be managed around the stage so participants don't face any

problem

• There must be proper seating arrangements for guests and viewers

• Trained security managers must create a discreet plan for providing

protection to everyone present at venue

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• Encourage people to help in security by reporting about any suspicious

activity or person

• Staff members must be imparted first aid and CPR training for dealing

with crowd

• Names and credentials of all staff members deployed at the venue must

be visible clearly

• Standardized badges can be distributed among part-takers, spectators,

sponsors, clients, and crew members to differentiate the various levels of

security

• Effective and quick communication channel must be established

between all the staff members to keep everyone updated with the latest

happenings around the venue.

These are a few basic points to be considered before planning an event.

However, organizer can use advance technology like event management

apps and online software’s for efficient event scheduling, crowd

management, workforce management, and more. Event industry is

exploring new ways to offer best in class entertainment and comfort to

all.