2017 Highland Survey

	A	B	C	D	E	F	G	H	I	J	K
1	Survey Response Type	Count	%
2	Online	439	41%
3	Paper	635	59%
4	Total	1,074	100%
5						Paper			Online
6	Why do you live in Highland?	Count	% Votes	% Surveyed		Count	% Votes	% Surveyed	Count	% Votes	% Surveyed
7	Affluence of Community	146	5%	14%		82	5%	13%	64	5%	15%
8	Family Focused City	509	17%	47%		283	17%	45%	226	18%	51%
9	High Quality Schools	329	11%	31%		167	10%	26%	162	13%	37%
10	Large Lot Size	574	19%	53%		347	21%	55%	227	18%	52%
11	Limited Number of Businesses	130	4%	12%		77	5%	12%	53	4%	12%
12	Location	667	22%	62%		406	24%	64%	261	20%	59%
13	Low Congestion	336	11%	31%		188	11%	30%	148	12%	34%
14	Outdoor Recreation Opportunities	206	7%	19%		95	6%	15%	111	9%	25%
15	Other	72	2%	7%		46	3%	7%	24	2%	5%
16	Total	2,969	100%	276%		1,691	100%	266%	1,276	100%	291%
17
18						Paper			Online
19	Top Priorities	Count	% Votes	% Surveyed		Count	% Votes	% Surveyed	Count	% Votes	% Surveyed
20	City Library	188	6%	18%		108	6%	17%	80	6%	18%
21	Creating a Civic Arts Center	37	1%	3%		17	1%	3%	20	2%	5%
22	Communicating with Residents	111	4%	10%		73	4%	11%	38	3%	9%
23	Creating a Rec Center	294	10%	27%		169	10%	27%	125	10%	28%
24	Creating Rec Programs	71	2%	7%		33	2%	5%	38	3%	9%
25	Debt Reduction	392	13%	36%		246	14%	39%	146	11%	33%
26	Developing New Parks & Trails	208	7%	19%		95	5%	15%	113	9%	26%
27	Economic Development	299	10%	28%		150	8%	24%	149	11%	34%
28	Roads: Improving & Repairing	697	23%	65%		425	24%	67%	271	21%	62%
29	Increasing City Events & Programs	22	1%	2%		10	1%	2%	12	1%	3%
30	Public Safety	135	4%	13%		77	4%	12%	58	4%	13%
31	Preserving Large Lot Zoning	473	15%	44%		279	16%	44%	194	15%	44%
32	Smaller lots, apartments, senior communities, condominiums/ town homes, etc.	60	2%	6%		33	2%	5%	27	2%	6%
33	Other	90	3%	8%		61	3%	6%	27	2%	3%
34	Total	3,077	100%	286%		1,776	100%	276%	1,298	100%	292%
35
36				1	2	3	4
37	Experience with City Staff	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
38	General Office	724	3.3	17	56	364	287	40%	50%	8%	2%
39	Library	688	3.4	7	48	324	309	45%	47%	7%	1%
40	Public Works	618	3.1	23	75	307	213	34%	50%	12%	4%
41	Total Staff	2,030	3.3	47	179	995	809	40%	49%	9%	2%
42		Count	Positive	Negative	Positive	Negative
43	Comments	346	242	80	70%	23%
44
45	Experience with City	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
46	Quality of Life	1,025	3.5	1	32	447	545	53%	44%	3%	0%
47	Cemetery	430	3.3	4	18	239	169	39%	56%	4%	1%
48	City Hall Hours	610	3.0	22	72	389	127	21%	64%	12%	4%
49	Library	693	3.1	20	110	369	194	28%	53%	16%	3%
50	Code Enforcement	501	2.5	79	156	221	45	9%	44%	31%	16%
51	Communication	810	2.8	49	187	443	131	16%	55%	23%	6%
52	EMS	465	3.3	3	37	224	201	43%	48%	8%	1%
53	Fire	399	3.4	-	20	196	183	46%	49%	5%	0%
54	Garbage	960	3.3	15	75	498	372	39%	52%	8%	2%
55	Arts Council	361	3.1	7	55	185	114	32%	51%	15%	2%
56	Fling	604	3.1	21	84	335	164	27%	55%	14%	3%
57	Other Events	338	2.8	15	74	197	52	15%	58%	22%	4%
58	# of Parks	799	2.9	65	152	411	171	21%	51%	19%	8%
59	# of Trails	759	3.0	42	158	351	208	27%	46%	21%	6%
60	Crime Prevent	616	3.2	18	66	329	203	33%	53%	11%	3%
61	Traffic Enforce	603	3.0	35	77	341	150	25%	57%	13%	6%
62	Quality Parks	817	3.0	30	154	445	188	23%	54%	19%	4%
63	Quality Trails	744	2.9	46	160	364	174	23%	49%	22%	6%
64	Road Maintenance	932	1.9	373	346	190	23	2%	20%	37%	40%
65	Snow Removal	963	2.9	39	225	532	167	17%	55%	23%	4%
66	Utility Billing	909	3.1	23	108	517	261	29%	57%	12%	3%
67	Total	14,338	3.0	907	2,366	7,223	3,842	27%	50%	17%	6%
68
69	Communication Preference	Count	% Votes	% Surveyed
70	City Council Meetings	94	4%	9%
71	City Newsletter	775	35%	72%
72	Email	571	26%	53%
73	Signs around town	104	5%	10%
74	Social Media	187	9%	17%
75	Text	97	4%	9%
76	Website	355	16%	33%
77	Other	6	0%	1%
78	Total	2,189	100%	204%
79
80	Need additional funding	Count	% Voted	% Surveyed
81	Events	80	5%	7%
82	Library	233	14%	22%
83	Parks	319	19%	30%
84	Public Safety	159	9%	15%
85	Roads	816	48%	76%
86	Other	78	5%	7%
87	Total	1,685	100%	157%
88
89	Support additional funding	Count	Avg	Very Unlikely	Unlikely	Likely	Very Likely	Very Likely	Likely	Unlikely	Very Unlikely
90	Events	929	1.5	576	251	86	16	2%	9%	27%	62%
91	Library	957	2.1	380	214	297	66	7%	31%	22%	40%
92	Parks	942	2.2	287	250	313	92	10%	33%	27%	30%
93	Public Safety	930	2.4	201	260	391	78	8%	42%	28%	22%
94	Roads	1,008	2.9	138	149	402	319	32%	40%	15%	14%
95
96					Why		Priority
97	What is a large lot?	Count	% Voted	% Surveyed	Large	Not Large	Large	Small
98	40,000 sq ft	369	36%	34%	253	116	212	9
99	30,000 sq ft	225	22%	21%	129	96	96	12
100	25,000 sq ft	127	12%	12%	61	66	56	3