Clubhouse Michigan COVID-19 Response


1	Clubhouse	Layoffs?	Remote	Hybrid	In Person	Status Notes	Strategies		Challenges	Reopening Plans (link to document if available)	Other/Notes

2	A Place of Our Own	6-30-21 Current Status Open: Staff shortages due to medical issues.Staff worked last day 3/23/20. All staff paid from 3-23-20 to 4-6-20. Lay off of all but manager as of 4-6-20. Manager on payroll for 10 hours a week only. Update as of 3-13-21 REOPENED AS OF 6-1-20 with 1 staff, 1 vandriver and manager, 2nd staff returned on 8-25-20 and 3rd staff returned on 10-8-20. No lay offs as of 10-8-20.				6-30-21 Currently seeing 30 members daily with manager, 1 full time staff 1 new part time staff, 1 part time temp staff and 1 van driver. Still unable to transport more than 2 members daily and still utilizing all Covid protocols in house and in vans. Current status is manager only staff member on payroll for 10 hours weekly in order to reach out to members as needed. Update: Fully re-opened on 6-10-20 no restrictions on attendance, resumed in house activities as of 7-1-20. Update as of 3-16-21 daily attendance around 27 daily in house socials and ordering and picking up food rather than grocery shopping.	6-30-21 Continue to reach out to members who have not yet returned to program and continue on with members who are on site daily. Employment has increased. Outreach being completed via phone, text and facebook. primary focus is to ensure that members have food and supplies. Also trying to remind members of coping mechanisms to deal with anxiety and total symptomologies. continuing disucssion with members realtive to discussions prior to closure of ways to streamline paperwork and eventually go paperless. Update 6-10-20 fully re-opened. As of 3-16-21 we are seeking approximately 27 members daily with in house social activities resumed fully.	6-30-21 Averge daily attendance between 27 and 30 members daily, we have seen an increase in employment of membership primarily independant, also important to note is that 85% our our members are vaccinated, all staff are vacinated.Majority of members working TE/SE/IE although having the opportunity to end work have chosen to continue to work Members are outreaching to one another increasing the sense of community. No members at this time in crisis no psychiatric hospitalizations. Fully re-opened as of 6-10-20 no restriceted attendance due to clubhouse space. 3-16-21 we are currently seeing 27 members daily and are fully back to all socializations.	6-30-21 Lack of access to technology is still a major issue for our members. We have noted being able to provide face to face services work better for our particular members. We ar still struggling with members who appeared to fall through the cracks in regards to CMH service delivery during the pandemic, they were used to face to face visits/injections and suffered complete break downs due to lack of CMH/medication service delivery. We continue to assist these members in the best ways we possibly can. Due to the pandemic we have noted an increase in homelessness of our membership. Further challenges are that we still have 20% of our members who have not yet returned.The fact that we are located in the heart of the pandemic hot zone is extremely concerning. The largest challenges have certainly been lack of membership access to technology/internet, computers and cell phones. Funding concerns Update as of 3-16-21 we are currently seeing 27 members daily and are fully re-engaged in social activities.	A Place of Our Own re-opened on 6-15-20. We are not limited in membership due to the very large space inwhich our program resides. We have a temperature, social distancing, covid questions and mask protocol for all members entering the program. We will limit van transport to 3 members per trip who will be socially distanced appropriately and will be required to answer covid questions, temp checks and wear masks. Update as of 3-16-21 we are seeing around 27 members daily	6-30-21 no new notes to add Currently we have been open and operational since 6-15-20. We do not limit the total amount of members attending daily due to the large expanse of our program. We are preparing meals daily however have changed our serving and table setting requirments to be more in alignment with Covid 19 protocols. We are transporting 3 members only per trip as needed. Our daily membership has been severely decreased due to the pandemic. We have approximately 20 members who have not returned to the clubhouse program. Update as of 3-16-21 we currently have around 27 members attending daily. We do still have members who have not yet returned, we are reaching out them on a regular basis.
3	Bayside Clubhouse	No staff layoffs				Business Hours are Monday through Friday, from 8:00am-4:00pm	Daily Outreach, Logging Calls, Writing Chart notes, Data Entry into Salesforce Flourish system, Meal Preparation and Home Delivery for our "Meals For Members" program, Home Delivery of paper products/toiletries/cleaning supplies, Fielding incoming calls, Linking to Case Managers/Support Coordinators, FaceBook Live Events several times daily, including Clubhouse Meetings.		Billing issues if clubhouses have to continue to comply with unit rate billing, especially those of us who are fee for service. A temporary "encounter rate", which would include multiple daily encounters, so that we can continue daily operations, member services, and keep staff working is essential.
4	Blue Water Clubhouse	None				Reopening October 5th to in-person services. Virtual services ongoing	The Clubhouse will be open to members with last names starting with letters A-M on Mondays and Wednesdays and members with last names starting with letters N-Z on Tuesdays and Thursdays. Fridays will be virtual services only. Virtual services will continue throughout this time and the business unit will keep an ongoing video meeting through gotomeeting as much as possible to better engage with members not present on-site. Meals will be served in to-go containers. Masks will be worn at all times while in the buidling (with the exeption of lunch time). Staff and members will complete a screening and have temperature taken before entering the building.
5	Affinity House - Formerly Circle of Friends Clubhouse Affinity House	No layoffs. On top of contacting all of our Members regularly, we have kept busy moving into our new location.				Re-Opening with only 10 people allowed in the CH beginning 6/1. Taking many precautions (i.e. wearing masks, disinfecting regularly, handwashing, physical distancing, etc...) We have installed plexiglass and marked areas that colleagues may be at any given time. Our hours are limited to 9:00am-2:00pm. We have an outdoor area that will be utilized as much as possible. All are required to abide by our expectations or will not be allowed back yet. -Update 7/6/21. We are open with limited hours and Clubhouse transportation. We are planned to return to normal hours and utilizing Clubhouse vans on 8/2/21. Our ADA continues to remain low, but we are hoping this will increase.	-Contacting Members a couple times a week encouraging healthy hygiene and physical activity. -Daily facebook and texting updates and Contacts -Providing care packages weekly or biweekly In the process of moving, we have been painting and updating our new space as well as researching needs for the new Clubhouse. We are also cleaning out our current space. Updating ou Clubhouse material	-We have been able to bill for phone calls for our Members through Telehealth. -Most Members seem to be doing fairly well. We’ve had several Members contacting one another for support.		We re-opened with a maximum of 10 people (including both Staff and Members) on August 17th.
6	Club Cadillac					Closed to the public effective 3/16/2020. No staff are laid off but clubhouse is closed to members. All staff are working either remotely or in the clubhouse answering phones, doing outreach or preparing the weekly meals	Keeping member needs primary and staff busy. Started a daily morning task force joint call with members and staff (good clubhouse style) where we divide up daily duties. With members out, getting some physical updating projects done to the building - cleaning carpets, buffed floors, updated all lighting fixtures to LEDs.Doing outreach calls of most membership daily. Doing hot meal deliveries to Club members and even some CMH consumers. Making outreach cards, weekly newsletter, and frequent outreach cards. Helping members complete DHHS and unemployment paperwork.	Started a closed facebook group that members are frequently posting in. The group is managed by members in an effort to decrease isolation, keep members connected, and identify member needs.	The largest challenges have certainly been lack of membership access to technology/internet, computers and cell phones.
7	Clubhouse Inspiration as of 6-10-20	2.5 staff				Director and Asst. Dir. worked FT since staff lay off on 3-24-20. Closed the building on 3-18-20. Staff worked remotely and in office during closure. We will reopen to 10 members daily by appt. beginning 6-16-20. When we reopen we will continue our virtual CH.	Outreach, outreach, outreach!!!	We had no crises or hospitailizations, members responded well to staff outreach, members helped with outreach (minimally.) We had 2 members that continued to work on our monthly newsletter and we were able to continue printing and mailing that out each month.	Lack of membership access to technology and smart phones. Lack of member engagement overall. Most virtual meetings were initiated and facilitated by staff. Trying to keep up with the outreach with only 2 staff making all calls. Members preferred O/R from staff over other members. Challenging to get members to provide O/R to othere members. Due to only 2 staff working and O/R demand high, burnout was an issue (BUT WE MADE IT!!!)	We reopened 6-16-20. We had a max of 10 members per day. Transporatation was limited to 3 members per van. We went back to full capacity on 6-7-21. Vans have up to 8 members per day. All activites/social events will resume July 2021.	part time staff 1 returned mid may to work 8 hours each week and increased to 24 hours beginning 6-8-20. i FT satff returning 6-15-20 and 1 FT staff returning 6-29-20.
8	Crossroads Monroe	None. Closed on March 13				As of 3/20/21 Crossroads Monroe opened at limited capacity	Daily reach out calls and documentation of calls.	We have been able to bill for phone calls for our Members through Telehealth. Most Members seem to be doing fairly well.	Most members do not have the technology to attend conference calls with video. Some have limited cell reception at place of residence. Or no cell phone service
9	Crossroads Warren						Reachout, TE Support, meal support as needed. Deep cleaning is being done. Quality review of membership charts has been completed. Also using the time to get caught up on online trainings.	TBD: Too early to know what is working, and what is not. We will reassess moving into next week, and the week following. We will evolve as time passes. Secured 4 new TE’s with 2 new community partners.		Reopened August 3, 2020, 20% of the ADA can attend by appointment only, after a COVID-19 screening has been completed. In addition, only 50% of unit leaders are on site. July 1, moving to full capacity.	TBD.
10	Dreams Unlimited	None				As of 10-01-2021, Dreams Unlimited has been offering in-person and or Zoom option for attending the Clubhouse and to participate in the WOD. Dreams had someone tested positive for COVID on December 14, 2021. The direction of the our Auspice agency, Easterseals Michigan, stated that we need to close the building at end of the day (December 14, 2021) but offer virtual Clubhouse for the members and staff. Dreams was informed by the auspice agency that we can open up the doors of the Clubhouse on December 21, 2021 and we have been hybrid since 12/21/2021.	Easterseals Michigan had someone come in to fogged the Clubhouse on 12/15/2021. Had two staff doing reach out calls to the members to let the members know that the Clubhouse building is closed but offering virtual Clubhouse until further notice on that day after the fogging was completed. Signs were put on the doors stating that the building is closed. Letters were sent out to the membership, who were exposed 12/14/2021, and that Easterseals Michigan is strongly encouraging members to get tested. When it came to Staff, Easterseals Michigan stated that Staff needs should be tested and show no signs or symptoms of COVID in order to come back to work. After the positive case and returning back to Dreams members and staff had to wear his or her masks at all times unless its during lunch. Making sure touch points, dining room, and restrooms are disinfected and santized. We encourage everyone to wash his or her hands often and use hand santizer.	Lots of support from Easterseals Leadership; constant updates and directives. Members staying in touch with each other as well as with staff. Offer hybrid social rec for members. No community social rec at this time.	Getting members to attend Clubhouse during the pandemic.		Easterseals Michigan supports DUC 100%
11	Fresh Start	All 5.5 unit staff and van driver laid off 3/25, Director remains. 2.5 of 6 unit staff returned 6/1. 4th returned 6/15. 2 staff left (7/31/20 and 8/7/20) and can't hire new staff. Back down to Director and 2 staff. Approved to add 1 staff				Building indefinitely closed to members effective 3/14, staff mostly at home but at times in the Clubhouse. Almost entirely remote services, with some limited mobile reachout to deliver food, needed items. Update 3/25/20: All drivers and Social Practitioners laid off Director only remaining staff. Update 6/1/20: 2.5 staff returned to work. No known or anticipated building reopen date yet. Have implemented outdoor events and activities including walking groups, farmers market trips, gardening, physically distanced picnics, etc. to compliment Virtual Clubhouse. Update 7/20/20: Director plus 3.5 staff working. Developing reopening plan, however criteria for implementing phase 1 (source of outdoor air flow) unlikely to be met any time soon as windows don't open. Update 8/10/20: 1.5 staff resigned. Director plus 2 FT staff working. Buiding remains closed. We'll be moving out and going completely virtual at the end of September due to the loss of our auspice agency effective 10/1. Update 12/17/20: Director plus 2 FT staff working. Working completely virtually. TIRED but making progress. Update 6/29/21: Approved to hire additional staff. New staff starting 7/12/21, will bring us to director plus 3 FT staff working. Mostly virtual with some outdoor activities. Update 4/27/22: Currently remote with some outdoor activities. Using CDC Community Spread Levels to determine Clubhouse functioning level. HIGH = remote only, MEDIUM = remote + outdoor activities, LOW = remote + indoor activities (hybrid)	Facebook private group & videochats, WebEx, FreeConferenceCall.com Daily AM/PM meetings, 12:00 lunchtime wellness activities, and 3:00 wrap up meetings. Occassional 7:00pm meetings as well. Daily individual phone & text reachout Daily activities: quizzes, art projects, journaling prompts, walking groups, etc. Meal delivery/care packages Daily 3:30 staff debrief Slack channel to keep staff connected. Google Drive to collect resources and information. Exploring SMS services	Members who are comfortable with FB are doing great. People are willing to try new/other platforms. Everyone being really gentle with everyone else (so far!) and understanding of trial & error nature Multiple platforms and times to connect are a lot to manage but are also all being used by members. Trying to do Standards Review with Breakthrough Club right now! 5/19 Have been slow to get WOD going, but now doing a newsletter, birthday cards, FB posts, attendance tracking.	Limited staffing makes engagement difficult. Digital divide impacts ingagement also.	https://docs.google.com/document/d/12ghbapNCMP7kx8smDQPUEwIB6AIYfgld_N0yLyOGtAU/edit?usp=sharing	Auspice agency ending contract after September. Will be directly operated by CMH starting October 2020. Long term plan to incorporate independently and operate as a freestanding clubhouse.
12	Friendship	No LayOffs, but staff relocated to other programs in company needing assistance. I was able to get 1 staff back.				Program reopened 8-24-2020. We are serving no more than 10 members per day 5 days per week for a half day during the start up phase of reopening.	Virtual call ins still going on daily for those members interested in the Clubhouse but who choose not to come in. Curently call in meeting occuring at 10 and 1 and a 3:00 special such as Health and welness, Financial Literacy or Newsletter. Staff deep cleaning and sanitizing once members leave typical hours are 8-1. Members are being asked to keep social distance, wear maskes and wash their hands frequently.	None symptomatic/ infected from community at this time	Ultimately the health and safety of our entire clubhouse community!
13	Gathering Place	No layoffs, but all drivers are voluntarily not working.				We have stopped transporting which completely limited attendance. A couple of members have come in, all staff are here. AS of March 24, majority of staff are working remotely, with three staff working at the Clubhouse, but the building is closed to members. May 1, we will re-evaluate to see if we need to extend the date to open again. Our plan is a soft opening on June 16, with only 6 members for a half day in the morning. If that goes well, we will have the same amount of members for a half day the following week. We have done a lot of re arranging the Clubhouse to provide a safe opening. We will not serve lunch during this time. Wish us luck!		We are in the early stages, but have reached to many on Facebook. We just found out the possibility of billing for Telehealth, and we are exploring that possibility. Daily calls to members provides outreach to our members with ongoing support.	Reaching out to Members in AFC homes and members who do not have a smart phone. Concern for members who are ill and receiving proper treatment. Delivery of food and hygiene boxes are limited now that all drivers are not working. Small percentage of members using the zoom platform, hoping to get more members involved.	We have been open since June 16. We are now up to 15 members 4 half days per week. Work ordered day is up and running and we are making to go lunches. We are also doing curbside pick of lunches for members not attending the Clubohuse currently. Some TEs and SE's are working, but not all TE's. Safety protocols are in place and are evaluating for anything we need to add.
14	Genesis House	no				Reopened as of mid July- still wearing masks	See link -->			Reopening Plan
15	Harmony Hall	No layoffs				Clubhouse building closed to members on 3/15. No date set for return. UPDATE - 5/11 -Starting having 4 members in daily to help with operations meal service. UPDATE - 6/8 - As Agency goes into phase 2 of reopening plan, we are having 7 members in daily. In process of obtaining chromebooks for members to access clubhouse remotely.	Daily reachout calls to members, delivering groceries and basic necessities to membership, utilize clubhouse social media to keep in touch, Clubhouse prepares and delivers meals 5x a week to members and anyone in their household.	meal delivery has been awesome - keeping physical distancing - ablility to see members nearly everyday has been a big positive. Clubhosue has added idled staff and now prepares and delivers meal to 90+ people daily.	Technology - most members don't have access to it and most of our members in rural areas have no way to access internet.		Really proud of our response - best staff around!!! ..... Love to hear about how clubhouses are meeting member's needs during this trying time.
16	Hope House	1Generalist				Facility Closed since 3/16. All staff working remotely.1 Driver and 1 Generalist laid off. Reopened on June 9th, hybrid. 3 days a week in person 2 days virtual. Also offereing virtual while in person for members who are not attending. Opened full time, in person in July.Hired 1 full time driver, 1 part time driver and part time generalist. As of January 12th 2022, still full time and in person. Hiring additional driver and generalist.	Daily House Conference Calls at 9:30 am and 1:00pm. Updates on FB regularily. Offering additional groups including: employment, newsletter, peer support, smoking cessation and nutrition groups. Offering temporary speciaity group facilitations during the pandemic including: anxiety and grief. Deliver food, newsletters, speciality COVID 19 packets on Tuesday, Thursday and Friday.
17	J-Town Clubhouse	Continue to have 2 generalists laid off; will likely not have any brought back until attendance is higher than 10 per day				Reopened 5 days a week from 8-12 starting on Aug 17th. Currently able to have 5 members & 2 staff in the building at a time. Scheduling attendance in advance.	-outreaching members via the phone -Reestablished Facebook and intiated private group -Started daily conference call unit meetings; still refining structure -Discussing ways to still participate in Clubhouse work -Working on new newsletter presently -Encourage membership to try Skype,Zoom, and other apps to connect via social media	So far all members have been able to maintain access to resources; finally got intial buy-in to try conference call system	Very limited tech abilities; few people have smartphones or home computers and limited comfort doing anything other than making a direct call; membership very concerned about being exposed to the virus and not feel safe with doing mailings or other unit work that could be brought to their homes
18	Lakeside Clubhouse	Two staff accepted voluntary layoffs. Two remaining staff are at 75%				Update 8/2/2020: Revised plan was for clubhouse to reopen with max of 10 members on 8/17. This date has been scrapped and there is no new target date established. Original plan was to be closed March 15-April 5. Currently, no date set to reopen. Staff working remotely, each staff goes to the clubhouse one day a week (different days) to do cleaning & projects that are not able to be completed at home. Update 6/29/2021: Clubhouse reopened on 3/1 with a maximum of 10 members per day present. The clubhouse made the decision to stagger atttendance where folks would come either M/W/F or T/Th to minimize opportunity for spread. As time rolled on and folks got vacinnated, we relaxed that a bit. Beginning, 7/5, we are exapanding to 15 members a day. We continue to do two meetings a day via Webex and WOD projects via phone/Webex.	-outreaching members via the phone -Reestablished Facebook and intiated private group -Started daily conference call unit meetings; still refining structure -Discussing ways to still participate in Clubhouse work -Working on new newsletter presently -Encourage membership to try Skype,Zoom, and other apps to connect via social media	We switched from using freeconferncecall.com to Webex to allow for vidoe conferencing and video sharing of documents. Our private “colleague only” Facebook page has been the most effective method of communication.	Only a handful of our members have Facebook and/or access to a webcam. Working through some technical difficulties & creating a premium account so that members are able to call in to the video meetings using their cell phones. We requested members create a Facebook account in the weekly newsletter so that they can be in frequent communication. Some AFC homes are not allowing members to leave the homes at all. A lot of members are sleeping in very late, some sleep up until our call at 1:10 PM. The late sleepers make it difficult because our auspice agency is strict about staff working 8AM-2PM & there's not room for adjustments. A lot of them are wanting to participate in things but not willing to wake up "early" to do so. We have decided to add a second call in the morning to give members a reason to wake up before 9:30 AM.	We had hoped to reopen on 8/17, however were notified last week that this target date has been scrapped. No new reopening date has been established.
19	Legacy Center	No layoffs				Building indefinitely closed to members effective 3/13. Staff started working from home on 3/16.	Clubhouse phone is forwarding to director’s agency phone. Members are encouraged to call the line anytime for support as needed 7 days per week. Members created a private facebook page that they are running with some staff support. We have a zoom room that can host 300, conduct polls, have up to 4 cohosts and 4 break out rooms. AM/PM meetings, reach out calls, and transitioning in daily activities over time. Coordinating and linking members to door and door to door transportation services available to members in Genesee County. Coordinating with other services involved with members.	All of our members remain healthy. They are reaching out to each other on their own as well. Zoom is providing new opportunities we did not have with freeconferencecall.com. Legacy Center volunteered to partner with other clubhouses to increase supports offered on Clubhouse Michigan website and facebook pages.	Some members are limited by what technology they own, their ability to use technology, or their comfort with technology being “safe” to use. Working on getting agency equipment for all staff.
20	Light of Hope	All staff back to full time				Building open June 14th. Open Monday-Thursday regular hours.			Due to COVID restrictions, transportation is limited.	LOH Reopening Plan
21	Network Clubhouse	No layoffs. Staff are working remotly from home.				Clubhose building is closed. Planning to reopen April 30th. We will provide an update of our status at the end of this month.	We are reaching out and connecting with our members through phone calls and Zoom teleconference meetings. We have been inviting presenters to our meetings. We are still offerring our health and wellness program sessions via Zoom as well. Mbrs are participating in issuing our virtual newsletter for the month of May.	Members are appreciative of staff efforts to stay connected during this difficult time. Members are finding the teleconference meetings very helpful because it makes them feel less isolated.	The main challenge we are facing is members access to technology.		We are continuing to work with our Auspice Agency to better serve our members.
22	New Journey	No Layoffs				We are open for in person and that is how most people attend but we offer meetings virtually as well.	We still screen everyone - every day, wear masks and socially distance. We have multiple air cleaners, open the doors for 10 minutes every 2 hours and of course sanitize. We have educated and assisted people to receive vaccines and have hosted vaccine clinics. We are at approximately 65% vaccinated.		We can only transport 3 people at a time. Also a challenge that we are still wearing masks when other places have allowed removal.
23	Next Step	None				Facility Closed. All staff working remotely	Daily conference are held at 10am and 1pm. Out reach for those that can't attend conferences is also done daily. Newsletter and Social Committee meetings are heald twice weekly. Social events take place three times a week at 11:30am	We have been able to bill for phone calls for our Members through Telehealth. Most Members seem to be doing fairly well. The Clubhouse was able to publish the May Newsletter written completely through the use of teleconfernces. Our participation has doubled in the past week, which has resulted in us having to divide conferences into two separate groups.	Most members do not have the technology to attend conferences Some members are limited by their ability to use technology, or their comfort with technology. Finding Funding to provide things need to attend conferences. The clubhouse is able to proide some funding. We are currently attempting to coordinate with our auspice agency IT department.		We are continuing to work with our Auspice Agency in hopes of getting much needed technology for members, as well as developeing a plan to reopen in a manner that aheres to all saftey measure yet do not take away from the clubhouse standards or experience
24	Northern Lights	no				We closed on 3/16. We have no reopen date at this time. Only one Clubhouse staff is working at a time. Director is working at home during the day and when needed goes into the building on evenings and weekend. The three other staff go into clubhouse to work on a rotating basis.	We do twice daily confernce calls with members and all staff. Staff are also doing daily individual as well. All of these contacts are being documented in the EMR. We continue to do a news letter with article submitted by members via email.	Good participation in group confernce call. Most members are doing well.	Everyday has its challenges. It is difficult to not be able to fully support our members during this time. We continue to do the best we can, given the current circumstances.
25	Opportunity Center	NO				went to remote/virtual Clubhouse March 16, 2020 ONe staff and director in self-quarantine since March 20th. In person work outdoors began in June. a plan for reopening was completed in August. March 1, 2021 went to in-person. April closed and went back to virtual services. Reopened for in-person May 3, 2021. Still on stabilization plan for funding. We will be live in New FY Oct 1, 2021.	Conference call Unit meetings 2x daily. Commodities drop off 2 days per week Individual outreach and suppport via phone and video daily. Social ecreation via conference call 1x weekly. OC colleagues group on Facebook messenger 5-7 days per week. document daily	Member volunteer helps with food delivieries. Members spear headed campaign to donat gloves to hospital. Members have been recpetive to mobile outreach	New Hot Water tank in Nov 2020. New roof completed in December 2020. Virtual services continued until March 1st Now Open half a day from 10-2 per reopening plan which was updated in January 2021. Reopen occurred on 3/1/21. Still need to redevelop TE's and find some new ones. Members happy to be back. All colleagues take temperature on arrival and departure. We ask that everyone stay on premises until they leave for the day to cut down exposure risks. Our clubhouse also took the plunge, and is now a smoke-free facility. Mostly positive responses to being reopened. Our stabilization plan continues until the end of FY21, where we receive a monthly average. Still keeping track of hours, and billing for virtual and in-person contacts (which are then zeroed out).	OC Re-opening Plan	Cleaning and sanitizing as we go. COVID screen and temps of staff being done daily now
26	Our House	None				Facility Closed. All staff working remotely	Daily Conference Calls for all members at 1:30; Daily calls to members by staff (less if requested). Daily live posts on Our House Facebook page. Meditation group via conference line on Tuesday and Thursday at 9:25. In the process of implementing weekly Employment Call and weekly Health/Safety call. Planning Celebration upon return for moving through Crisis; helps to keep members to be forward thinking. Update: 6/12/20: Continue to work remotely. We have consistently offered Meditation on T, Th, Wellness on Wednesday, Employment on Friday and Happy Hour Bingo on Monday's at 3;00. Weekly newsletters going out with input from members.	Very positive feedback from members indicating daily contact is 'Life Saving." Persons reached on Facebook indicate over 200 views per post.	Not all members have access to technology. Some members cannot affort even telephones.
27	Outlook	Fully opened 8/3/20				All staff have returned as of 3/01/21	6/22/21 no mask if vaccinated, all but new member is vaccinated	Members doing well and we have 2 new members and 4 total referralsvfrom outside branch county.	Getting appropriate referrals		none
28	Pathways					Closed 3/16 until further notice. Half of the staff were laid off starting 4/2 with the other half reduced to part time. Effective 4/15, all staff were reinstated to full time status. Continuining to work from home with outreaching members to connect. Opened for 2 half days 7/13, increased to 5 half days 8/17, increased to full days 9/21/20 with morning and afternoon shifts. UPDATED 8/2/21: We have been open for full days, transportation has resumed on a limited basis to account for social distancing. We continue to have somewhat revised / limited schedule with some activities as they do not allow for social distancing. We continue to utilize some remote work as we have some members who are still not comfortable engaging within the community.	Conference call / House meeting completed daily as normal house meeting time. Emails sent daily. Outreach calls completed daily. Looking at other options for calls / groups.	We are still working out details. We have been able to contact most members and are keeping in touch with them. Staff were notified today that jobs and pay will be maintained during this time even if limited hours are worked. Collaborating with funding sources, auspice agency and others to ensure continued staffing and services are a priority.	Limitations on some of the technology front. Concerns with members availability to access other means (no internet, limited minutes on phones as we move into the month)
29	Petoksey Club	No Layoffs				Facility closed to members as of 3/14. Per auspice agency, Club will remain closed until at least 6/12. Staff are reporting for duty daily, although 1 FT Generalist has decided not to work during the pandemic. Staff are practicing safe-distancing and use designated seating in dining room (at least 6'apart). All communal surfaces in kitchen, coffee area, bathrooms, etc. are sanitized after use. We are deep-cleaning and purging files during closure. When bringing any items into facility (i.e. for food prep and distribution to members) it is "quarentined" and/or sanitized before being used or stored. Staff must compete a health dept. questionairre and temperature log upon entering the building, with an additional temp. reading charted before leaving. Update: Re-opened 7/13/20. Members come on Mon., Wed., Fri. via pre-scheduling due to limited capacity and limited van transport (only 2 passengers). Current capacity limit for facility: 10 colleagues total. On Tues. and Thurs. staff report and do additional sanitizing, 1 on 1 reach-out, facilitate zoom meetings and assure all designated (physically spaced) work stations have meaningful tasks ready to implement the following day. Zoom meetings continue daily for members who are not at CLub. No off site soc. rec. currently (only virtual).	Club phones answered consistantly for min. 8 hours: WOD schedule. Members call-in and talk with variety of staff. Staff discuss daily which members are priority for reach-out and determine wheter this will be made by individual call, group call, special card signed by all staff. We have managed some group calls involving member colleagues when calling to sing happy birthday to members on their B. Day. All contacts are logged. We have contact logs posted at each telephone. Logs are subsequesntly entered into a reach-out data base. We use the log info. (date/time/duration/content) to write progress notes and enter attendance to generate Medicaid billing. We have a "reach-out round-up" meeting on Wed. afternoons to determine which members we have not yet had conversations with by mid week by reviewing our Club Member Support Status & Needs chart, which is updated weekly. By the end of the week, each memebr has been talked to, or encouraging messages have been left with an appeal to call us. A weekly newsletter is being prepared and e-mailed or posted to each member. Members contribute to this publication, with offers of thier dictitating if they do not have means of sending in their contributions. Our Facebook page is updated daily with inspiration posts, public health info., photos of things being done for/by members, instructions for using social media, i.e. Zoom meeting participation. Members are encouraged to contribute to FB page. Daily Zoom meetings with members are facilitated on a set scheedule with varied topics on spicific days: Standards Review Mtg., wellness activities, education and info. sharing on food prep., nutrition, poetry readings, arts&crafts show & tell (projects being worked on at home), employment updates, etc. Members are encouraged to take responsibility for meeting content and leading discussions: for Standards Review, Quote of the Day, poetry, kitchen tips, etc. We are maintaining contact with TE employers whose businesses are currenlty closed, and helpng SE and IE members apply for unemployment. We have started a temporarary in-house food bank. We acquire food from food banks and put together grocery boxes for members who cannot get to food banks or grocery stores. Staff are taking turns doing weekly reach-out baking which is delivered to members on Thursdays for any who want it (most do!). We are sending out "seedling" kits for members to start seeds at home for the Club vegetable garden. We are also delivering stretch bands and Fitbits that we wrote a grant for. We have also submitted a grant for smart phones (and data plans) for members who have not been able to fully participate in our daily Zooms. Update: Grant received, phone distributed. Now all members who wish to can participate in zooms. Upon re-opening we ceased scheduled food deliveries (specila need/request only). MIxed results with scheduling on-site attendance: some members have shown up early for thier PM slot, resulting in being over capacity (10 person limit in facility).	Reach-out: various forms. Delivery of food and supplies. Support available throughout WOD - phone always answered by all staff. Greater use of thechnology, i.e. for virtual meetings and member's preferred methods of communication, i.e. FB Messenger. Hiring Committee able to interview candidates via Zoom. Connectedness among memebrs through virtual house meetings and newsletter. Our efforts have greatly reduced feelings of isloation, boredom and fear. Members expressing gratitude for support and encouragement. Club-made baked goods being delivered feels nurturing. Increase in member fitness activites (as described in Strategies section). Increased member interest in Club garden, also described in Strategies section. Update: Daily zooms continue, but "zoom fatigue" is evident (less participation). Newsletters have decreased in frequency: from weekly to monthly, although distribution remains total for membership. Member participation in newsletter contributions and production has increased with re-opening and work opps being more apparent/accessible. Eating out of Club garden is great. All memers who required smart devices for virtual participation have now received grant phones. Due to missing Club while we were closed and the intentionality of having to schedule slots for attendance, member WOD participation is very good. Unit mtgs are combined due to limited attendance, which is working well and fosters "cross traiing" for unit tasks.	Not being able to spend time with members when we do food drop-offs due to physical distancing. Not all members feel comfortable with, or have means to utilize, electronic communications/formats. Members missing annual Easter and Memorial Day sc. rec. activities. Members laid off from jobs causes frustration, further change in life style and self concept, adn fear about wheter they will be called back to work. Update: Members needing to schedule attendnace is radically different than standard operating procedure and overall CLub philosophy. Some members still just "stop by" or come too early/too alte for their scheduled slots. Missing in-person soc. rec. activities, but we are planning a Labor Day picnic at outdoor venue by river. Litimted van capaccity is problematic, but we were able to increase capacity from 2 passengers, to 3, in one of our vans.	Petoskey Club Re-opening Plan MEMBER EDUCATION: We are using Zoom meetings to educate members about COVID-19; related health & safety practices; lifestyle suggestions; clubhouse re-opening considerations and the necessary protocols involved. The member survey we are conducting includes inquiries that help members understand re-opening intentions and limitations. The Clubhouse Director will be sending a “welcome back” letter to all members to assure their awareness of our re-opening and to provide an overall summary of how things have changed with our operations since they were last at Club. A basic instructional sheet (bulleted points) will also be mailed to inform members of what procedures to follow when they return. We will continue to educate members upon their return using COVID-19 related U-tube videos and other forms of AV media involving physical/emotional healthy living and safety protocols, use of posters, hand-outs as well as ongoing discussion meetings. CAPACITY & SCHEDULING: Upon re-opening, we will be prepared to have a maximum of 10 members in the building. Between 2 to 5 staff will also be at Club, as is typical, during the work-ordered day. This count does not include occasional visitors (vendors, repair/maintenance, landlord, etc.). On-site tours will not be facilitated until further notice. A virtual (video) tour will be produced to share with interested persons, for members considering their return to Club as well as for prospective member referrals. We will begin a partial re-opening on Monday, July 13th. We will be open 3 days per week: Monday, Wednesday, Friday. By the end of July, we will determine whether we will open for additional days during August. A member survey was recently facilitated to determine individual’s comfort with being in the Clubhouse facility; their desire to physically attend; whether they feel the need to be at Club for their emotional health and stability; their intention for participation in the work-ordered day; willingness to comply with new health and safety protocols and any suggestions they had to offer. Like other Clubhouse programs around the world, we are developing a “hybrid” clubhouse model. Each weekday, “virtual” participation is available to members. This may entail phone contacts, social media connections, e-mailing communications and Zoom participation in any meetings and/or activities that are taking place at the Clubhouse. TRANSPORTATION: Our member survey entails the identification of returning members mode of transportation into 1 of 4 categories: Straits Regional Ride (Cheboygan Co. residents); EmGo, (north of Petoskey, Harbor Springs), Club van (Charlevoix Co. and in-town Petoskey), Self-transport (driving, biking, walking, drop-off by others). Public transportation is being assessed for COVID protocols that coincide with CMH requirements. In determining which 10 members will attend on which days, and for how many hours, we need to determine a scheduling procedure. Members who depend on the Club for work transportation to Clubhouse-generated jobs (primarily Transitional Employment placements) need to be considered a priority because we have made a commitment to those members and employers. After compilation and thoughtful discussion of survey results, determinations will be made regarding which members will come back to Club in July. This may entail “slots” for the 4 types of transportation. CMH administration is helping to explore van capacity, as the current limit is only 2 passengers per van. We hope to develop a way for self-transported and employed members to fill partial day slots, if applicable, thus increasing daily capacity. UNSCHEDULED ATTENDANCE: Members who are not scheduled to attend, and show up at the Club during the work-ordered day, will not be able to enter the facility when we are at capacity. In this instance, the member may choose to be on the (exterior) premises as long as they are safe distancing. Remaining outside of the building may be in the garden area or in the smoking area if attending (scheduled) members are not using that area. We will not be putting additional seating outdoors, to avoid the unintended establishment of an outdoor congregate venue. Garden tasks and tool use will be prioritized for scheduled members. SAFE DISTANCING:  All exterior doors locked, except the front door. The primary exit (rear) door has an emergency EXIT sign, but additional signage and arrows will point to the rear door – to be used as the designated exit to control traffic. The main hallway leading to the rear exit door will remain free of any barriers. Emergency egress (exiting) is possible through all locked doors.  We will use 2 doors only. Entry will only be through front door. Back door for exit only – locked from inside (will not prevent egress). If members go outside to smoke, they will walk around the building to re-enter through the front door.  Space will be reserved in the front of the building (parking area) for van drop-offs at the front door, where there is a small covered landing. Members arriving on the van will have already completed their COVID health screening (incl. temp.) so a line should not be necessary except for hand sanitizing and confirmation of facial covering. If/when a line-up for entry is necessary, it will entail safe distancing.  Our two hallways will be one direction only. Traffic pattern will be reviewed with all members upon attendance (and described to members prior to attendance).  Red duct tape has been purchased to mark floors. Some “traffic” signs will be hanging to indicate “flow direction” to accommodate 6’ distancing. Plexiglass stands will be used for table, workstation and countertop signs.  1 bathroom will be closed (option to use if it becomes necessary) to maximize workstation spacing in the Hospitality Unit team room (it is a small bathroom adjoining that unit). 3 bathrooms are available, of which 2 are gender specific.  Work will be done at designated “stations” that are 6’ apart. Each room has designated work areas to be occupied by 1 person. Multi-use areas (copy machines, phones, coffee pot) will only be used by 1 colleague at a time. All areas marked-off using tape on floor or signage.  Colleagues will be seated in designated spaces. “Wandering” around will be discouraged to foster distancing and unintended close encounters.  Tables and chairs in dining/assembly room will be spaced to accommodate 10 properly distanced individuals. Additional “TV” (small/folding) tables will be available for use for dining and meetings, as needed, if stationary seating is not sufficient for both members and staff. SANITATION:  On days that Club is not open to members, staff will assure that all communal spaces are disinfected prior to the next work-ordered day.  We have a “sanitation station” located in the foyer. This contains hand sanitizer, facial tissue and (free) masks.  Every person entering the building will be required to use hand sanitizer, this includes smokers re-entering the facility. Gloves will also be available upon request. All individuals entering the building will be wearing a face covering or a mask will be provided upon entry.  Sanitizing wipes will be on all tables and at each workstation, phones, coffee area, copy machine, etc.  Equipment touched in each workspace (computers, Xerox machine, phones, etc.) will be sanitized after each use.  Workstations will be cleaned by user upon leaving workstation. Signs will be posted as reminders: “Clean your workspace when you leave”.  Phone book use will be discouraged. Disposable gloves will be used when handling any porous materials (papers, binders, files, envelopes).  Phone lists commonly used will be laminated and sanitized after use.  Gloves will be worn when working with paper files and binders.  Colleagues will be encouraged to have their own pen, kept on their person, which is not to be shared with others.  Communal pens, pencils and markers will be sanitized with a disinfectant wipe after each use. Sets of pen containers will be set out for “clean” (sanitized) and “used” (need to be sanitized) writing utensils. We will also be acquiring retractable, clip-on pens for members to retain for their use throughout the day. We will also procure or make lanyards for the clip pens.  Clerical tools such as staplers, tape dispensers, staple pulls, etc. will be sanitized after each use.  Handles/knobs will be sanitized after touching: on file cabinets, fridge/freezer doors, safe, coffee pot, watering can, brooms, mop, etc.  Issuing lunch tickets, taking cash, counting lunch money and anything else having to do with cash management and using the safe, i.e. petty cash, will be done wearing gloves.  Bathrooms: Sanitizing wipes will be used on toilet seats and sink faucets after each use (laminated poster/directives). Doorknobs will also be sanitized upon exiting the bathroom. Trash receptacles will be located outside of each bathroom door (in addition to inside the bathroom).  Staff will use sanitizing wipes when leaving the Club at the end of the workday: for light switches, etc. FACILITY / ROOM CAPACITIES: KITCHEN: 5 areas will be numbered. #1) Three-sink station combined with dish storage area. #2) Dishwashing machine. #3& #4) Opposite ends of worktable – one would facilitate fridge use. #5) Counter spaces extending from microwave in the corner. DINING/MEETING ROOM: Table seating for 10, using 5 table groupings of 2 tables each, to afford dining partners 6’ apart. Small portable “TV tables” will be used intermittently for additional diners or meeting participants – spaced 6’ away from any other tables/chairs. Coffee area will be utilized on an individual basis (no congregating). Salad bar: 1 person making and serving salads. HOSPITALITY UNIT: 2 people can sit at computer table after it is reconfigured, with one of the chair locations having access to bookshelf and safe. 2 chairs at opposite ends of large central worktable – 1 can be used for phone access. MEMBER SERVICES UNIT: Xerox area taped off for 1 person to use at a time. File cabinets are a marked area. 2 computer stations 6’ apart, each with phone access. 2 chairs at large worktable. 1 chair at central phone table. RECEPTION AREA: 2 chairs 6’ apart at phone counter. FOYER: Small table to facilitate screenings for any incoming colleagues, visitors, vendors, etc. Colleagues will not lean on the reception counter (as has been common) because this could put someone within 6’ of the person answering the phone at Reception. Sign-up sheets and information previously located on the reception counter are being relocated for colleague access. RESOURCE ROOM: 2 chairs at round table. 1 side can access a computer station. CONFERENCE ROOM: 2 chairs at large table. Access to the adjoining bathroom is 6(+) feet away from either of the 2 chairs for walk-through traffic form other areas when individuals need to access that bathroom. OUTDOOR SMOKING AREA: 2 chairs at least 6’ apart. 2 butt repositories – 1 by each chair. Re-enter Club by walking around bldg. to front entry. GARDENS: We have a large in-ground garden plot, in which several persons can work while safe-distancing. We also have 3 raised beds and a front garden area requiring care. KITCHEN PROTOCOLS: All Health Department requirements are being followed, but more emphasis will be placed on some particulars, i.e. no jackets worn in kitchen, aprons machine washed after each use. As usual: disposable gloves worn by all workers, hands washed before putting on gloves, re-gloving any time face/hair/clothing is touched; sanitizing solution (bleach/water) used for all surfaces; all dishwashing/sanitizing protocols followed; all food storage requirements followed. Per our request, the Health Inspector came to our facility on June 23rd to consult about our food preparation safe distancing workspaces, serving practices, to assure that we are in full compliance with all COVID-19 protocols and to receive any additional ideas/instructions for re-opening. He assured us that we have a solid plan and assured us that we are in full compliance with all COVID-19 protocols for licensed kitchens. DINING:  All meals will be served by designated individuals using appropriate PPE (personal protective equipment).  Salad bar will be managed by 1 designated individual (PPE).  All salad dressings and other “bulk” substances are portioned in single serve (disposable) containers. Salt & pepper, ketchup, mustard, etc. are in commercial packets and will be given upon request.  Any unused condiment containers/pkts will be disposed of before table is washed (condiments given only upon request, so as to avoid waste).  Each table grouping will have a container of disinfectant wipes.  Small paper bags will be provided for people to store their masks while eating. Bags can be recycled after use or stored in indiv. lockers. SOCIAL RECREATION: Soc. Rec. will continue to be available virtually (via Zoom) for interactive activities during the initial weeks of re-opening. We will not be having our evening “After-Hours Soc. Rec.” until further notice, as card playing and eating are an integral aspects. We will organize outdoor activities as soon as it is feasible to plan in accordance with all COVID protocols, including transportation regulations for those who cannot self-transport to the activity or ride share with member colleagues in personal vehicles. We will use our Soc. Rec. Planning meetings to organize picnic and kayaking outings and hopefully our annual Labor Day picnic. Compliance with health & safety protocols: It is our hope and expectation that all Clubhouse colleagues will consistently comply with required protocols. If they choose not to, they may still participate in our virtual programing. As mentioned previously, members are being asked pro-actively via survey as to whether they are willing to wear a facial covering, comply with screening /temp. procedure and practice safe distancing while at the Clubhouse, we will know whether there are members who are not amenable to doing so at this time. Rev. 7-7-20	JULY 2021 UPDATE: We have now been re-opened for almost a year (since 7-13-20). We continue to have a full WOD (with lunch and both units functioning). We continue to follow COVID sanitization protocols. We stilll have limited capacity for on-site programing due to safe-distancing protocols. Mask wearing is stilll required if any persons present may not be fully vaccinated, so we wear masks consistantly, when not seated and eating/drinking, becuase some members and 1 staff have not been vaccinated. We have cut back on our virtual (zoom) offerings due to lack of interest. We still offer weekly Decisions Mtg., Program Mtg., Thoughtful Thursday, and in June we sarted offering "wake-up Wellness" from 8:45-9:00 AM daily, but we have not yet had virtual participation. 4 TE employees are working (plus SE & IE). Soc. Rec. continues on-site Friday evenings following the WOD and on holidays and weekends. Outings have been at outdoor venues and masks are not typically worn. Transportation capacity has increased slightly: allowing for more members on vans if distance between passengers is comperable to other agency vehicles (cars) transporting clinets. To foster soc. rec. activity inclusion, car pooling has been encouraged by members driving their own vehicles.
30	Sheldon House	Currently have half of the staff we had pre-covid.				Physical space closed March 15, 2020 and reopened March 1, 2021. Offering hybrid Clubhouse opportunities for the foreseeable future. March 1, Phase 1 reopening has a limit of 10 members at a time but plan to increase when we are consistantly filling the 10 spots. Increasing to 20 members at a time starting on July 6th and at that time will be begin serving lunch again as well.	Currently holding unit meetings that are open to in person and virtual joiners, similtaneously. Huge increase in technology use over the last year. Reachout remains a priority to reach those we are not seeing at the Clubhouse.	Phased in approach has assureed collragues have stayed healthy. Overall technology use and comfort is higher than a year ago. Getting pretty good attendance at virtual meetings. increased Effectiveness and size of closed facebook group, Been able to meet several of the member’s personal needs through resource sharing/care packages and reachout. Webex working well with call in and computer access options. TextMe App has been helpful.	Lower attendance in person than we expected. Still at reduced staffing levels.	https://drive.google.com/file/d/1cq3rlWjFJibHiW13oNzGaO8Tyq8TL6f3/view?usp=sharing
31	South Shore Place	No				Building closed to members, since 3/16, for 30 days. Staff on site for the time being.	Lots of outreach via phone and Facebook. Creating a schedule for regular video/phone group chats. Sending out a weekly newsletter and cards.	Everyone is appreciative of the phone calls and excited to figure out a way to group video chat. Our TE is still going and we are providing extra support for that. One of our members reported their caregiver set them up with a work-ordered day at home that is helping get him through.	There were some concerns from our Auspice about using Facebook to communicate with members. We’re working through those security and technology barriers by trying another platform. Would like more direction on what is possible as far as billing for outreach.	https://drive.google.com/file/d/1T_CkkKCsfWOSeRDO0qmEYQ1A5OSz7UoI/view?usp=sharing	We partially opened 3/29/2021, 2 days a week, phase one of reopening plan. 7/1/2021: Still partially open (3 days a week) and awaiting auspice approval to begin transporting multiple people from different households, so we can open more fully.
32	Summit	No layoffs				Building closed to members, staff continue to report daily to complete meal prep, delivery and reach out.	Meals are delivered daily, conference calls for all members at 2 pm Monday, Wednesday, and Friday to complete house meetings, planning meeting, job development/education updates etc. Weekly newsletters sent out with resources for food, COVID-19 information, emergency energy assistance, care store assistance, free diaper pick up, ideas to reduce stress and worry, along with word searches, crosswords and other fun activities. COVID-19 screenings completed for members with each reachout call/lunch delivery. Virtual social recreation activities via conference call every Thursday at 4pm beginning in May. Daily disinfecting of the clubhouse and vehicles. Outreach contact with all of the members weekly.	Summit was able to keep the driver employed to assist with meal delivery.	Most members do not have the technology to attend conference calls with video. Some have limited cell reception at place of residence.
33	Traverse House	All staff and director working full time				Building closed to members. Looking at a reopen date of 7/27 tentatively. Shortened work ordered day, capacity of 12 members and 3 staff daily.	Provide outreach calls daily to assess member needs, health, supports, and safety. Provide pantry boxes and a prepared meal 3 days each week to members who live independently. Posting to facebook for communication. Prepared a letter from the director, information sheet about Covid-19, crossword puzzles, etc that was sent Friday. Thinking of ideas on how to involve members in creation of a weekly newsletter, daily FB post, and engaging in a daily unit meeting.	Meal delivery has gone smoothly and positive feedback from members about this service. Outreach calls have been successful, and staff are trained and able to enter progress notes on each call. Lots of support from auspice agency on adapting how to function, provide service, and assured job security.	Technology. Many members do not have access to a computer or laptop, many members do not use the internet or FB for communication or to stay in touch. No face to face contact and staff adjusting how to work as a team without all being on-site.
34	Turning Point	Staff and director laid off on 3/24. Director and one staff returned to work 5/18. Second Staff returned on 9/7. One staff opted not to return and our driver was not recalled. We currently have a driver that was transferred from our auspice.				Building closded to members since 3/16, and staff since 3/24. Director and one staff returned to work on 5/18, however, building is still closed to members. Building opened to members 7/27 with a maximum of 16 members onsite.	Daily conference calls to include two unit meetings and a weekly house meeting. Implement a virtual Book/ Movie Club. Utilize Zoom meetings. Individual calls. Creating a TP Facebook page.	Members and staff are enjoying recconnecting by phone and social media.	Some members do not have access to smart phones or computers.		Working on reopening the clubhouse store. Averaging about 8 members daily. Continuing to Zoom in preparation for a potential re-closure.
35	Visions	No Layoffs				Building Opened 7/1/20 to members and staff. Limited capacity to 19 member per day, 3 staff. Other staff are remotely contacting members and doing WOD in the community while socially distancing.	We have daily phone and video contact with members indivudally. Members & Staff have developed a "Care Train" those that have vechiles drive to members home and visit from their cars. Many members have expressed this is a life saver. We have weekly membership meeting, Health and wellness, employment meetings. Now that we have reopened we are contining to continue in house and virtual activities.We continue to utilize our private page Visions Isolation Busters, and we have the morning meeting and Membership meeting available virtually. We have limited transportation only 6 per van at a time.	Staff have been very assertive with reachout, even contacting members in the evening. The team has worked together to make sure we all stay informed close contact with CM’s. One psychiatric hospitalization, no positive cases of COVID-19. A member was out of medication and due to a language barrier was on the verge of being hospitalized. Due to our very positive relationship with the member we were able to help support the CM and get the member to see the psychiatrist tele-medicine and get the medication that she needed.	Some members have limited access to technology, There are still about 10 members that are fearful of returning to the Clubhouse.	We have returned to the Clubhouse and serve a simple lunch daily. As of 7/28/20 we have offically reopened the cafe. Most of our TEP's have not resumed but we are working with employers and members to see where we can resume placement.	Continueing to advocate for virtual meeting scheduled with the Head of Oakland Community Health Network to get members feed back on the budget and other issues they may have. We have resumed our Daily Dish production posted on multiple venues for members inside and outside the Clubhouse and working to get our newsletter out.
36	Water’s Edge	No				In house Clubhouse activities closed on March 13th, 2021, with Stage 1 of our reopening plan starting on April 1st, 2021, where Clubhouse members come in on a one-on-one basis. Clubhouse staff has been doing daily reach out and member check in's during the weekdays. We also hold our morning meeting conference call every weekday at 9:00am and 1:00 pm, to engage members with Clubhouse. We also mail out care packets monthly, providing members with up-to-date information on our Clubhouse activities, Clubhouse Michigan, Clubhouse International and COVID-19. Members have been submitting articles and photo's for the newsletter and for the most part, have remained engaged. We are currently in Stage 2 of our reopening plan, where we can have up to 3 members into Clubhouse at one time, due to limited space and social distancing. Lunch isn't being prepared at this time, snacks are provided and members are to bring in their own lunch. Due to our Auspice Agency's reopening plan, members and staff are required to wear masks. We are hoping to move to Phase 3 of our reopening plan in the near future.	Reaching out to members on a daily basis through telephone and Email. Hold our morning meeting via teleconference . We are also having members contribute to the newsletter via email and other methods. We mail out "care packets" to our active and authorized members, which included our newsletter, information on COVID-19, activities to use at home including health and wellness, virtual bingo for our conference calls, and other ways to stay connected. We are reassuring members we will be open back up at some point, but it could look very different and be a gradual roll-out. We are also starting social recreational activities on our conference call with virtual bingo, Family Feud, trivia and Name That Tune. We have completed our re-opening plan, which has been shared and approved by our auspice agency.	Members have felt connected by these efforts, and our members were prepared for this, as we had been discussing this for some time before the closures. Working with our Auspice Agency to better serve our members overall needs. Several members have commented they have really enjoyed the reach out calls, as sometimes it's the only people they talk to in a day. Member's have enjoyed our social recreational activities, especially Name That Tune.	Members access to technology, as far as computers and the internet is the biggest barrier at this time, along with working cell phones, to be part of the meetings and stay connected. Many members are on Facebook, but our Auspice Agency doesn’t allow it for Clubhouse at this time. Starting to see some fatigue as far as the conference calls and virtual activities as time goes on. Transportation has been an issue during Stage 1 of our reopening plan, but as we approach Stage 2 in July, transportation will be provided.	s.	Attending the webinars put on by Clubhouse International, the Gateway weekly Zoom Meeting, along with the bi-weekly director's call, to find new and innovative ways we can connect virtually. Would like to find a way to get member's needs better served.
37	ACCESS HOPE HOUSE					building open 3 days a week with 15-22 members present each day. All members entering clubhouse is fully vaccinated as well as the staff.	Continuing to connect with members through phone conference and in person. Members continue with daily virtual class that are offered, (Nutrition, walk and talk, Anxiety group, grief and loss group, Music cessation class. Members are engaged through outreach activities done daily. Food and other essentials are delivered to members daily as well. Outreach has been key to member engagement.	Rotation for face to face services is at its capacity. Members are extremely happy to be back at the clubhouse. We are able to continue conference calls and in person meetings simultaneously while staying productive with the work ordered day. Classes are also merged with conference so members on both ends benefit mutually. We continue to receive at least 3 referrals a month.	Staff is limited to only 2 in person. Currently we are interviewing for a driver and generalist position. Driver position will be filled soon, as the applicant competed the 2nd round interview process. Our part time generalist will be back in 2 weeks once she is fully vaccinated. we are limited on transportation which makes it difficult for our driver as well as he works 12 hour shifts to accommodate our members. In the meantime we are continuing our 3 day a week schedule until we hire more staff.
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39		1 Driver
40	CLUB INTERACTIONS	No Layoffs				Club Interactions is open with building capacity limit to allow for 6 foot distancing at all times (28). We re-opened January 19 with limited capacity and staff rotation.Van route running daily for transportation with unlimited capacity. All members and stafff temperature and COVID19 symptom screened prior to entering van and building.	Continue sanitizing all surfaces at clubhouse several times daily. All staff and members required to wear mask at all times. Provide hybrid clubhouse services thru facebook live and in person. Continue increased outreach efforts to members.	Monitor members and staff who have already received vaccination, encourage those who have not to do so.	Initially we had a building capacity of 18, and found ourselves occasionally turning away members. Also initially had a van capacity of 4 resulting in very lenghty routes. We have struggled with getting members re-engaged with clubhouse services.	We are currently open to in person clubhouse with full staff and building capacity limit of 28.
41	Charter House	No Layoffs				We have been open since August 2020. We are currently open M-F 8 AM - 4 PM. Staff currently work 4 days a week in office and one from home. We are looking at all staff working in office beginning 7/19/21. We are limited to 20 members daily to keep up with 6 foot social distancing. We have limited transportation due to auspice agency only allowing for two members in a vehicle at one time. We no longer take temperatures, but do ask some COVID screening quetions. We all are wearing masks.	We have a normal work ordered day. We do have a 9 AM and 1 PM meetings M-F where we combine in person meetings with people being able to call in from home on a conference call to join us. We still do outreach calls to members we haven't seen in a while.	Our auspice agency has COVID vaccination clinics available for members to be able to get vaccinated if they want to. Most members who want the vaccine have gotten it. For those that don't want it, we continue to inform them of upcoming vaccination clinics and try to give them information about the vaccine to lessen their anxiety over the vaccine.	We are following the COVID procedures that our auspice agency has in place: only two members in a vehicle at one time and following the 6 foot social distancing limits the number of members we can have in the building at one time to 20. We are also trying to reduce anxiety and fear of COVID for members who have not been coming in because of their concerns.
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