IA InfoAnywhere Training Options 2020


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2		Community Palliative + Bereavement Support AND/OR Outreach Hospice Teams					Community Outreach Teams
3		Set Up	System Administration	Client + Volunteer Mgmt	Reports	Fundraising + Organization Admin (optional)
4	Staff Required	Managers Executive Director Administrators Internal Support	Administrators Internal Support	Client Coordinators Volunteer Coordinator Intake Staff Managers Internal Support Outreach Nurses	Managers Executive Director Administrators Internal Support	Fundraising Staff Administrators Internal Support	Same As Community Palliative Support To Left. Substitute Client Coordinators for Nurses + Intake
5	Staff Recommended	Client Coordinators Volunteer Coordinator		Administrators Executive Director	Client Coordinators Volunteer Coordinator	Executive Director
6	Duration	2 Hours	1 Hour	8 Hours	1 Hour	1 Hour
7	Laptops Required	No	No	Yes	No	No
8	Duration if Implementing Community & Residential	0 Hours	-- same --	-- same --	-- same --	-- same --
9	Topics Covered	- site settings - lists (dropdowns) - users - list of community programs and their functional centers - do they do clincal service in the community, ie, outreach?	- user manager - InfoKeys - dates editor - backups	- slide deck - referral process - service provider matching - client profile features - hours logging - volunteer mangement - Quiz / QnA Session	- Overview of all reports - Review of key reports - Reports Q&A - MIS Reporting	- donations module - mailing lists
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11		Residential Hospice
12		Set Up (Admin+Flowsheets)	Client Care Front-Line Staff	Client Care Physicians	Intake & Daily Admin	System Administration	Reporting
13	Staff Required	Administrators Managers Internal Support Lead Nurse	RN/RPN/PSWs Managers Internal Support	Physicians Managers Internal Support	Intake Staff Managers Internal Support	Administrators Internal Support	Administrators Managers Executive Director Internal Support Lead Nurse
14	Staff Recommended	Executive Director	Intake		Executive Director
15	Duration	2 hours + takeaway time (Usually Done Remotely In Advance)	2.5 hours (Multiple Sessions Possible To Train All Staff)	1 hour	4 hours	1/2 Hour	1 hour
16	Laptops Required	No	No	No	Yes	No	No
17	Duration if Implementing Community & Residential	-- same --	-- same --	-- same --	2 Hours	0 Hours	-- same --
18	Topics Covered	- site settings - lists - users - flow sheets - symptom resource kit - number of beds - choose types of infokeys - number of workstations	- slide deck - dashboard / tasks - client admission - client profile - profile functions - flowsheets - carplans - meds / MARs - physician orders	- logging in - entering orders - client profile	- slide deck - client intake - referring fm other progs -	- user manager - InfoKeys - dates editor - backups	- Overview of all reports - Review of key reports - Reports Q&A - MIS Reporting
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20	Note: Training is billed as actual time spent hourly + 50% of hours travelled + hotel/transportation costs. The price will NOT increase based on of the number of students / organizations attending a session. Note: If implementing Community Palliative + Outreach, the trainings may be done together as much of the content overlaps. If implementing Residential, most training does NOT overlap with Community or Outreach, so multiple training days should be scheduled. If implementing both, see notes above to identify overlap. Note: Each organization should designate someone within the organization to be an "internal support contact". This person should have a good understanding of both front line and administration of the organization and be comfortable and skilled on computers. This person should attend all trainings and should, moving forward, act as a first point of contact for questions from staff. Note: Re-training is recommended at least once every two years. More frequently if your organization management has changed or there has been excessive staff turnover. Training can take as little as 2 hours for a question-and-answer style training, or a full day if a ground-up re-explanation is required. This refresher training can be done on site or remotely as the original training.