Processors and Sub-Processors


1	The processors listed below are processors of data for which we are the controller. For example, your name or email address (not your list)
2
3	Processor	Location	Data Processed	Use

4	AdRoll		IP address	AdRoll is used for re-targeting of customers
5	Amazon Web Services (AWS)		Everything	All of EmailOctopus's infrastructure is hosted on AWS virtual servers. Our marketing and transactional emails are also sent through AWS. We only use infrastructure located physically within the European Union, within the Ireland region.
6	Barnes & Scott	89-90 Paul St, Shoreditch, London EC2A 4NE	Customer name Customer email address Customer location	Accountancy and tax services, to reconcile payments against invoices.
7	ChartMogul		Customer name Customer email address Customer location IP address	ChartMogul analyses payments in order to return customer revenue figures
8	CloudFlare		Everything	We use CloudFlare as a CDN for all visitors to the EmailOctopus website.
9	Facebook		IP address Customer email address	Facebook is used for re-targeting of customers
10	Google Analytics		User ID IP address	Analytics of how users are using the platform
11	GSuite (Google Apps)		Customer email address	We use GSuite for all EmailOctopus email, document and spreadsheet creation.
12	Help Scout		Customer email address User ID	Help Scout is the software we use to provide support.
13	ip-api.com		IP address	Provides metadata to help us identify suspicious activity
14	Microsoft (Bing)		IP address	Bing is used for re-targeting of customers
15	Papertrail		Email address IP address Diagnostic information	For diagnosing issues and reporting/auditing usage of our platform.
16	Quora		IP address	Quora is used for re-targeting of customers
17	Sentry		Email address IP address Diagnostic information	For diagnosing issues and reporting/auditing usage of our platform.
18	Sparkpost (EU)		Customer email address	We use Sparkpost, and their US based servers, for the sending of your emails when you are using our regular EmailOctopus service (not Connect)
19	Stripe		Customer name Customer email address Customer location Payment details IP address	Stripe is used for payments on paid plans


1	The processors listed below are sub-processors of data which we process. For example, customer list data such as email addresses
2
3	Sub-Processor	Location	Data Security Certicfications	Data Processed	Use

4	Amazon Web Services (AWS)	Data is stored within the EU in Ireland	Privacy Shield, ISO27001, SOC3	Everything	All of EmailOctopus's infrastructure is hosted on AWS virtual servers. Our marketing and transactional emails are also sent through AWS. We only use infrastructure located physically within the European Union, within the Ireland region.
5	Automattic	Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86 Ireland		Hashed email address of your contacts	To provide contact image data on contact profiles
6	CloudFlare	Cloudflare, Inc. 101 Townsend St San Francisco, CA 94107	Privacy Shield, ISO27001, SOC3	Everything	We use CloudFlare as a CDN for all visitors to the EmailOctopus website.
7	GSuite (Google Apps)	Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA	Privacy Shield, ISO27001, SOC3	Potentially anything, but only when actively provided to us via email	We use GSuite for all EmailOctopus email, document and spreadsheet creation.
8	Helpscout	100 City Hall Plaza 5th Floor Boston, MA 02108	EU/US Privacy Shield	Potentially anything, but only when actively provided to us via a Support ticket	Helpscout is the software we use to provide customer support.
9	Sparkpost (EU)	1801 California Street, Suite 500, Denver, Colorado 80202	SSAE-16 SOC II Type 2 Certified	Contents of your emails and email addresses of your contacts	We use Sparkpost, specifcially their EU based infrastructure, for the sending of your emails when you are using our regular EmailOctopus service (not Connect)