1 | City of Asheville Noise Complaint* Dashboard | |||||||||||||
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2 | Sept. 15, 2021 - | May 25, 2022 | ||||||||||||
3 | www.bit.ly/coa-noise-dashboard | |||||||||||||
4 | * Reported complaints are not deemed violations until fully investigated | |||||||||||||
5 | NOTE: The table below is glitching and is not functioning at the moment. We are working to address this issue with IT. | |||||||||||||
6 | Complaint Source | Calls Received | DOW | Calls Received | Top 10 Complaint Days | Calls Received | Week (Sunday Start) | Week # | Calls Received | |||||
7 | Asheville App | 8 | Sunday | 160 | Sat, September 18, 2021 | 21 | 01/02/22 | 1 | 11 | |||||
8 | APD Daily Report | 706 | Monday | 126 | Sat, October 30, 2021 | 21 | 01/09/22 | 2 | 17 | |||||
9 | Direct email | 215 | Tuesday | 135 | Sun, October 31, 2021 | 15 | 01/16/22 | 3 | 21 | |||||
10 | Phone call | 48 | Wednesday | 128 | Fri, October 15, 2021 | 14 | 01/23/22 | 4 | 15 | |||||
11 | Jotform | 147 | Thursday | 128 | Sat, April 30, 2022 | 14 | 01/30/22 | 5 | 12 | |||||
12 | TOTAL | 1124 | Friday | 174 | Sat, May 21, 2022 | 14 | 02/06/22 | 6 | 20 | |||||
13 | Saturday | 273 | Wed, September 29, 2021 | 12 | 02/13/22 | 7 | 24 | |||||||
14 | Month | Calls Received | TOTAL | 1,124 | Sun, October 10, 2021 | 12 | 02/20/22 | 8 | 19 | |||||
15 | September | 118 | Fri, October 22, 2021 | 12 | 02/27/22 | 9 | 29 | |||||||
16 | October | 217 | Time | Calls Received | Fri, April 29, 2022 | 12 | 03/06/22 | 10 | 31 | |||||
17 | November | 111 | 2 am - 5 am | 107 | TOTAL | 147 | 03/13/22 | 11 | 21 | |||||
18 | December | 97 | 5 am - 8 am | 51 | % TOTAL COMPLAINTS | 13% | 03/20/22 | 12 | 43 | |||||
19 | January | 81 | 8 am - 12 pm | 70 | 03/27/22 | 13 | 22 | |||||||
20 | February | 94 | 12 pm - 3 pm | 58 | 04/03/22 | 14 | 23 | |||||||
21 | March | 123 | 3 pm - 6 pm | 76 | 04/10/22 | 15 | 27 | |||||||
22 | April | 166 | 6 pm - 9 pm | 162 | 04/17/22 | 16 | 40 | |||||||
23 | May | 117 | 9 pm - 12 am | 325 | 04/24/22 | 17 | 39 | |||||||
24 | TOTAL | 1124 | 12 am - 2 am | 186 | 05/01/22 | 18 | 50 | |||||||
25 | Day | 3 | TOTAL | 464 | ||||||||||
26 | Complaint Type | Calls Received | Early Morning | 3 | ||||||||||
27 | Trash/Recycling Collection | 39 | Morning | 0 | Description | Close Code | Calls Received | |||||||
28 | Construction | 54 | Night | 22 | Unable to contact complainant | AB | 53 | |||||||
29 | Industrial Operations/Equipment | 27 | Late Night | 4 | Complaint resolved | AF | 102 | |||||||
30 | Fireworks | 3 | Ongoing | 56 | Formal warning issued (verbal/written) | AK | 15 | |||||||
31 | Dog Barking/Animal | 15 | TOTAL | 1123 | Citation issued | AL | 3 | |||||||
32 | Residential Neighbor | 490 | Handled by or forwarded to other agency | AP | 49 | |||||||||
33 | Lawn Equipment | 5 | Handled by APD in the field | APD | 139 | |||||||||
34 | Outdoor Event | 13 | Contact with alleged noise-maker | CMN | 172 | |||||||||
35 | Business Operations | 168 | Cancel per complainant/caller | CPC | 5 | |||||||||
36 | Public Space | 71 | Cancel - Duplicate call | DUP | 10 | |||||||||
37 | Vehicle Exhaust/Revving | 48 | Contacted complainant | ECE | 164 | |||||||||
38 | Busker | 24 | On-going investigation/monitoring | IM | 46 | |||||||||
39 | Institutional | 5 | Not enough information/no action req | NA | 49 | |||||||||
40 | Unknown | 162 | No violation at this time | NV | 93 | |||||||||
41 | TOTAL | 1124 | Law Enforcement Agency Function | APD2 | 146 | |||||||||
42 | No Contact Information Available | APD3 | 73 | |||||||||||
43 | TOTAL* | 1119 | ||||||||||||
44 | * Complaints in the process of being investigated (IM) will change over time |