Daily Noise Complaint Log


1																								City of Asheville Noise Complaint* Dashboard
2																									Last updated:		March 23, 2023
3																								www.bit.ly/coa-noise-dashboard
4																								* Reported complaints are not deemed violations until investigated
5
6	2023	Complaints by Source received by month														2022	Complaints by Source received by month														2021	Type of complaint received by month
7	Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
8	APD Daily Report	60	59	32	0	0	0	0	0	0	0	0	0	151		APD Daily Report	52	64	71	111	100	104	83	80	98	117	58	59	997		APD Daily Report									74	124	63	67	328
9	Asheville App	2	12	13	0	0	0	0	0	0	0	0	0	27		Asheville App	0	0	0	1	1	2	1	4	2	2	1	3	17		Asheville App									2	2	1	1	6
10	Direct email	13	14	7	0	0	0	0	0	0	0	0	0	34		Direct email	18	10	12	16	17	14	34	15	26	26	11	10	209		Direct email	Noise Ordinance Effective September 15, 2021								34	77	27	10	148
11	DSD Staff	4	1	0	0	0	0	0	0	0	0	0	0	5		DSD Staff	0	0	1	2	0	2	1	0	0	2	1	0	9		DSD Staff									0	0	0	0	0
12	Jotform	26	0	0	0	0	0	0	0	0	0	0	0	26		Jotform	9	17	35	31	23	44	33	21	32	58	30	11	344		Jotform									0	7	14	15	36
13	Phone Call	0	7	3	0	0	0	0	0	0	0	0	0	10		Phone Call	2	3	4	5	5	4	4	3	2	3	1	1	37		Phone Call									8	6	6	5	25
14	Total Calls Received	105	93	55	0	0	0	0	0	0	0	0	0	253		Total Calls Received	81	94	123	166	146	170	156	123	160	208	102	84	1613		Total Calls Received									118	216	111	98	543
15
16	2023	Type of complaint received by month														2022	Type of complaint received by month														2021	Type of complaint received by month
17	Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
18	Business Operations	13	5	8	0	0	0	0	0	0	0	0	0	26		Business Operations	8	3	9	36	13	43	32	25	31	52	8	5	265		Business Operations									24	50	25	6	105
19	Busker	4	8	3	0	0	0	0	0	0	0	0	0	15		Busker	1	2	1	0	4	0	7	6	8	9	1	6	45		Busker									9	2	1	2	14
20	Construction	3	3	3	0	0	0	0	0	0	0	0	0	9		Construction	2	3	1	13	6	4	4	5	5	12	10	4	69		Construction									2	14	8	5	29
21	Dog Barking/Animal	2	1	0	0	0	0	0	0	0	0	0	0	3		Dog Barking/Animal	4	0	1	2	2	2	2	3	7	4	5	1	33		Dog Barking/Animal									0	0	3	0	3
22	Fireworks	1	1	1	0	0	0	0	0	0	0	0	0	3		Fireworks	0	0	0	0	1	0	6	0	1	0	0	0	8		Fireworks									0	1	2	0	3
23	Hotel/STVR	1	0	0	0	0	0	0	0	0	0	0	0	1		Hotel/STVR	1	1	1	0	1	1	3	0	1	3	0	0	12		Hotel/STVR									1	0	0	0	0
24	Industrial Operations/Equipment	1	2	0	0	0	0	0	0	0	0	0	0	3		Industrial Operations/Equipment	0	1	3	1	1	1	2	2	2	1	0	4	18		Industrial Operations/Equipment									13	2	0	2	17
25	Institutional	0	0	0	0	0	0	0	0	0	0	0	0	0		Institutional	0	0	0	0	0	0	0	0	0	2	0	0	2		Institutional									1	4	0	0	5
26	Outdoor Event	0	0	0	0	0	0	0	0	0	0	0	0	0		Outdoor Event	0	0	1	4	3	1	0	0	6	3	0	1	19		Outdoor Event	Noise Ordinance Effective September 15, 2021								1	2	0	1	4
27	Outside City Limits	3	0	0	0	0	0	0	0	0	0	0	0	3		Outside City Limits	3	3	12	5	2	1	2	1	4	5	2	0	40		Outside City Limits									0	3	3	1	7
28	Public Space	0	1	0	0	0	0	0	0	0	0	0	0	1		Public Space	6	10	8	8	12	19	11	3	2	3	0	0	82		Public Space									4	7	8	7	26
29	Residential Neighbor*	54	43	27	0	0	0	0	0	0	0	0	0	124		Residential Neighbor*	41	53	55	66	59	64	45	36	60	69	47	44	639		Residential Neighbor*									37	77	39	53	206
30	Trash/Recycling Collection	1	5	1	0	0	0	0	0	0	0	0	0	7		Trash/Recycling Collection	4	3	5	2	0	3	6	1	1	0	6	0	31		Trash/Recycling Collection									4	6	6	9	25
31	Unknown	2	10	5	0	0	0	0	0	0	0	0	0	17		Unknown	4	5	9	10	10	10	22	8	14	18	12	10	132		Unknown									15	27	10	7	59
32	Vehicle Exhaust/Revving	7	7	2	0	0	0	0	0	0	0	0	0	16		Vehicle Exhaust/Revving	4	5	7	4	10	10	7	14	8	9	7	4	89		Vehicle Exhaust/Revving									2	5	1	2	10
33	Vehicle/Music	13	7	5	0	0	0	0	0	0	0	0	0	25		Vehicle/Music	3	5	10	15	22	11	7	19	10	18	4	5	129		Vehicle/Music									5	16	5	3	29
34	Total Calls	105	93	55	0	0	0	0	0	0	0	0	0	253		Total Calls	81	94	123	166	146	170	156	123	160	208	102	84	1613		Total Calls									118	216	111	98	543
35
36	2023	Number of multifamily residential complaints received by month															Number of multifamily residential complaints received by month														2021	Number of multifamily residential complaints received by month
37	*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
38	Multifamily Apartment Complexes	45	38	24	0	0	0	0	0	0	0	0	0	107		Multifamily Apartment Complexes	33	36	42	52	48	57	38	31	45	45	43	35	505		Multifamily Apartment Complexes	Noise Ordinance Effective September 15, 2021								25	53	40	38	156
39
40	2023	Status of investigated complaints by month														2022	Status of investigated complaints by month														2021	Status of investigated complaints by month
41	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
42	Unable to contact complainant	AB	11	11	8	0	0	0	0	0	0	0	0	0	30	Unable to contact complainant	AB	3	6	3	5	2	9	7	1	1	14	9	4	64	Unable to contact complainant	AB									6	2	11	5	24
43	Complaint resolved	AF	23	10	2	0	0	0	0	0	0	0	0	0	35	Complaint resolved	AF	24	32	29	38	33	29	23	24	40	28	34	20	354	Complaint resolved	AF									22	41	29	27	119
44	Formal Warning issued	AK	0	1	0	0	0	0	0	0	0	0	0	0	1	Formal Warning issued	AK	1	2	2	3	1	3	4	1	1	2	2	0	22	Formal Warning issued	AK									0	2	1	3	6
45	Citation issued	AL	0	0	0	0	0	0	0	0	0	0	0	0	0	Citation issued	AL	0	0	0	1	0	0	0	0	0	0	0	0	1	Citation issued	AL									0	0	0	0	0
46	Handled by or forwarded to other agency	AP	2	2	1	0	0	0	0	0	0	0	0	0	5	Handled by or forwarded to other agency	AP	6	4	14	8	6	4	5	9	14	9	5	2	86	Handled by or forwarded to other agency	AP									1	5	7	1	14
47	Handled by APD in the field	APD	3	5	1	0	0	0	0	0	0	0	0	0	9	Handled by APD in the field	APD	6	3	6	4	8	5	4	7	3	11	3	4	64	Handled by APD in the field	APD									40	49	11	9	109
48	Law Enforcement Agency Function	APD2	14	10	8	0	0	0	0	0	0	0	0	0	32	Law Enforcement Agency Function	APD2	10	11	21	25	30	29	21	24	15	26	13	14	239	Law Enforcement Agency Function	APD2									10	23	5	8	46
49	No Contact Information Available	APD3	1	0	0	0	0	0	0	0	0	0	0	0	1	No Contact Information Available	APD3	6	4	1	10	8	8	8	12	11	10	2	1	81	No Contact Information Available	APD3									5	30	7	4	46
50	Citation Dismissed	CD	0	0	0	0	0	0	0	0	0	0	0	0	0	Citation Dismissed	CD	0	0	0	0	0	1	1	0	0	2	0	0	4	Citation Dismissed	CD									0	0	0	0	0
51	Contact made with alleged noise-maker	CMN	2	9	6	0	0	0	0	0	0	0	0	0	17	Contact made with alleged noise-maker	CMN	0	1	0	0	0	0	0	0	0	0	1	1	3	Contact made with alleged noise-maker	CMN	Noise Ordinance Effective September 15, 2021								0	0	0	0	0
52	Cancel per complainant/caller	CPC	1	1	1	0	0	0	0	0	0	0	0	0	3	Cancel per complainant/caller	CPC	0	3	0	1	1	1	1	0	5	3	1	0	16	Cancel per complainant/caller	CPC									0	0	1	1	2
53	Cancel - Duplicate Call	DUP	0	0	0	0	0	0	0	0	0	0	0	0	0	Cancel - Duplicate Call	DUP	1	1	1	0	0	1	0	0	0	0	0	0	4	Cancel - Duplicate Call	DUP									0	2	1	4	7
54	Contacted complainant	ECE	13	4	2	0	0	0	0	0	0	0	0	0	19	Contacted complainant	ECE	6	11	7	16	16	20	22	11	19	27	2	5	162	Contacted complainant	ECE									7	12	8	9	36
55	On-going investigation/monitoring	IM	0	8	20	0	0	0	0	0	0	0	0	0	28	On-going investigation/monitoring	IM	0	0	0	0	0	0	0	0	0	0	0	0	0	On-going investigation/monitoring	IM									0	0	0	0	0
56	Not enough information available	NA	1	5	0	0	0	0	0	0	0	0	0	0	6	Not enough information available	NA	2	3	7	7	3	2	12	2	9	6	2	2	57	Not enough information available	NA									5	8	6	2	21
57	No violation at this time	NV	5	3	3	0	0	0	0	0	0	0	0	0	11	No violation at this time	NV	9	4	13	22	8	6	3	8	4	12	6	3	98	No violation at this time	NV									8	14	11	5	38
58	No activity for over 30 days	NTD	11	15	0	0	0	0	0	0	0	0	0	0	26	No activity for over 30 days	NTD	2	3	5	11	18	24	27	11	17	32	7	11	168	No activity for over 30 days	NTD									6	11	4	12	33
59	Citation Paid	PC	1	0	0	0	0	0	0	0	0	0	0	0	1	Citation Paid	PC	1	0	0	0	0	1	1	2	1	1	0	0	7	Citation Paid	PC									0	1	0	0	1
60	Reference other complaint	REF	17	9	3	0	0	0	0	0	0	0	0	0	29	Reference other complaint	REF	4	6	14	15	12	27	17	11	20	25	15	17	183	Reference other complaint	REF									8	16	9	8	41
61	Total Calls		105	93	55	0	0	0	0	0	0	0	0	0	253	Total Calls		81	94	123	166	146	170	156	123	160	208	102	84	1613	Total Calls										118	216	111	98	543