This is a sample sheet for thematic analysis. The information on this spreadsheet is an example only and does not contain real data.
|1/1/20||Carl||Ok, so this is an email that I normally get from other companies... this is for a payment... sent to me, right?||CM is recognizes payment remittance email based on other experiences||We are familiar with other payment product/services for remittance of payment||Localization of payment remittances|
|1/1/20||Tiffany||I know it says there's no fee but I don't believe that... all of your other products charge interchange fees. Why is this free? What's the catch?||CM does not believe there is absolutely no cost to them||We are used to hidden interchange fees as suppliers||Minimizing operational costs and fees|