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IDExperienced using online learning platforms?Comfortable are you in using the internet?Aware of FutureLearn?Age group0 Perception & terminologyScenario 1
Which course did they select?
NotesScenario 2
Which course did they select?
NotesScenario 3
Which course did they select?
Notes4 General notes and observations
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AYesExpertNo20-40Interested in knowing more about the educator (title, speciality, etc)
3 hours per week - it means that you can dip in and out.
Usually views videos first, is influenced by videos/images not words.
Future course (starting 16 June)Correct. Main CTA
Should include location or 'online', could include university name in title.
Future course (starting 23 June)Correct. Main CTA
“why is the 12 of may link still active? 12 of May is gone now”
Current (4 weeks in, with their friend)CorrectVery easy and straight forward
Kept calling Runs - sessions
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BNoBeginnerNo60+Very limited experience using the internet and technologyFuture course (starting 16 June)Secondary CTA. Correct
“Why did you choose this one and not the one above? - Because the dates are gone”
Future course (starting 23 June)Secondary CTA. CorrectDidn't join (Future)Secondary CTA. Correct
“I don’t want to join the other one because it’s half way through. - But you want to join your friend...I’d get a new friend."
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CYesExpertNo20-40Course is clearly explained. Would like to know how interactive the course was. Would like to see the range of elements included.Future course (starting 16 June)Prefer to start at beginning of course.
Dates are clear and well labeled.
Wasn't sure what a 'run' was, but thought it might be a group of people already learning online
Future course (starting 23 June)Definitely start on the future course.
Buttons are clear and easy to see / select.
Easy to distinguish between start dates.
Current (4 weeks in, with their friend)Obvious which course the friend was on and would be happy to join a course in progress.
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DNoIntermediateNo40-60Thinks the university brand should be made more obvious
Clear start date, but would like to see the 'day' that it starts.
Loves videos - important to influence choice of course, along with images. Didn't like reading lots of info text.
Future course (starting 16 June)Secondary CTA. Corrrect
Tried clicking on the titles to get more info
“Since it’s free I’ll give it a try”
Future course (starting 23 June)Secondary CTA. CorrrectCurrent (4 weeks in, with their friend)CorrrectEverything very easy, quick and straightforward, no struggling at any point
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EYesIntermediateNo40-60Tester used arrow keys rather then mouse /track pad.
Had issues using track pad.
Spacious design / layout.
OU gives a good sense of familiarity & security.
Future course (starting 16 June)Would like to see more course details such as list/breakdown of content, week by week.
Tried to look at educators profile.
Presumed that course ran every 6 weeks.
Didn't notice start dates at first.
Joined future course.
Future course (starting 23 June)Secondary CTA. Corrrect
Likes to start at beginning to work in correct order.
Current (4 weeks in, with their friend)Clear to work out which run to join.
“It’s free, so why not”
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FYesExpertNo40-60Experienced with MOOCs, but not Futurelearn
"You are expected to contribute 3 hours per week of your time, to get the most out of it"
Future course (starting 16 June)Secondary CTA. Correct.
"I'm not quite sure what Join this run means. I could see that the course is in progress but not sure if I can join it half way through.
Future course (starting 23 June)Primary CTA at the bottom. Correct.
Very easy, kept commenting how clear everything was
Current (4 weeks in, with their friend)Correct.
"I assume it's this one, since it's already started"
Kept commenting on the clarity of information all the way through
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GYesExpertNo20-403hours per week - 3 hours outside of the course...no, no.. may be 3 hours in class...Future course (starting 16 June)Primary CTA. Correct
Very straight forward
Future course (starting 23 June)Primary CTA. Correct
Very straight forward
Current (4 weeks in, with their friend)Correct.
All clear
Seemed very straight forward, no issues
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HYesIntermediateNo40-60Would read about course before looking at dates and joining.
Would like to see a week by week run down of the content to show what's covered.
Not crazy about scrolling.
Would like to see info above images.
Future course (starting 16 June)Was just clicking around and didn't explain why she clicked. Tried clicking on calendar icon to get datesFuture course (starting 23 June)Would like to start at beginning.
Noted that the course is Free and online.
Didn't join (Future)Would ask friend to make sure it was the correct course.
Found correct button, but wouldn't join a course that had already started.
Would prefer to start from beginning.
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IYesExpertNo60+Inquired whether the course was
online or if he would be required to travel to the university.
Loves video's which are "better for perception."
Future course (starting 16 June)Dates are obvious and self evident.
Read through all the key facts.
Would possibly wait to see if there was another course that starts later.
"Wouldn't joins a course that was part way through any more then I would open a book and start reading from the middle."
Future course (starting 23 June)Primary CTA. CorrectCurrent (4 weeks in, with their friend)Would be less hesitant to join a creative type course part way through as it may be less of a problem then a factual based course.
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JNoIntermediateNo40-60Would like to see an outline of course content.
"How am I going to be assessed?"
Are there any reading or other requirements?
Can I do 3 hours a day rather then a week, run through at my own pace.
Current course (4 weeks in)Didn't read the date options and just clicked the first button.Future course (starting 23 June)Assumed the courses were rolling and started every 6 weeks.
Would prefer to start at the beginning.
This is where a course outline would be handy to see if subjects covered in weeks past were ares I already new and then would be happier to join an 'in-progress' course.
Didn't join (Future)Would ask friend to find out which course.
Would prefer to start at the beginning.
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