ABCD
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Frequently Asked Questions
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For resource suggestion & latest service updates, please email events@nyic.org.
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Topic Question Answer Reference
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Cash Assistance for Immigrant Workers Where do I apply for cash assistance? ACCESS NYC helps you find aid in food, money, housing, work and more! There are over 30 programs you or your family may be eligible for regardless of immigration status and even if you're already receiving benefits or have a job. To learn more visit:
https://access.nyc.gov/ for English or https://access.nyc.gov/es/coronavirus-covid-19-updates for Spanish.
Visit our Finances tab below for additional resources regarding financial help.
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ChildcareHow can I find affordable child care services in my area? The Committee for Hispanic Children and Families can help you! Their parent services specialists work with you to find programs near your home or place of employment using the zip code or any zip code you desire. For more information: Contact Andres Deschamps, (212) 206-1090 ext. 355 or Iris Cabrera, (212) 206-1090 ext. 310.
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Consular Help How can I send a family member's/ friend's/ spouse's body back home for burial? Contact your consulate for additional support and resources. They will be able to best guide you through the process and guidelines you must follow.
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Consular Help How can I find the contact information for my consulate?The U.S. Department of State--Bureau of Consular Affairs has compiled a list of contact information for Foreign Embassies & Consulates. To find your consulate, please visit: https://travel.state.gov/content/travel/en/consularnotification/ConsularNotificationandAccess.html
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EducationCan I apply for the NYS Dream Act if I'm undocumented? Yes! The NY State Dream Act provides undocumented and other students access to NY State grants and scholarships to aid in higher education costs.

To find out more about eligibility and apply please visit https://www.hesc.ny.gov/dream/
Please visit our Education tab below for a list of community organizations and programs focused on education.
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Employment I need a job, are there any organizations that can help me? In response to COVID-19, Henry Street Settle's workforce services have now moved online. Their Job Essentials Training (JET) provides job search support, placement assistance and career counseling. If you need a job or are interested in JET, fill out this questionnaire and a staff member will be in touch within 48 hours.
Click on the employment tab below for more employment related resources.
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HealthWhere can I get tested for COVID-19? Should I get tested?Yes, you should! New York State is encouraging all New Yorkers, regardless of immigration status, get tested for COVID-19.

You can find a testing site near you using your zip code: https://www1.nyc.gov/site/coronavirus/get-tested/covid-19-testing.page

You will NOT be asked about immigration status. COVID-19 testing and care services are NOT a public benefit under the public charge rule.

Not all testing sites are free. Please call the testing site before you go.
For more information about the COVID-19 test, please visit https://www1.nyc.gov/site/coronavirus/get-tested/covid-19-testing.page


For more information on healthcare access during COVID-19,watch our video: https://www.youtube.com/watch?v=ulA3LPNm3jl
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HealthWhen can I get the COVID19 vaccine?The COVID-19 vaccine will be available to New Yorkers at different times during 2021 based on several factors, including an individual’s age, health status, and type of work. Vaccination of the general public is not expected until at least mid-2021. As the vaccination process accelerates, there are several important points for immigrant New Yorkers to keep in mind:

-The vaccine will be available at no cost to the individual, regardless of immigration status, insurance coverage, income, or ability to pay.

-There are no “public charge” or other immigration-related consequences to receiving the COVID-19 vaccine.

-Personal information collected during the vaccination process will not be shared with immigration authorities.
New York City vaccine information is available in 14 languages: https://www1.nyc.gov/site/doh/covid/covid-19-vaccines.page

Locations for vaccination are available at https://vaccinefinder.nyc.gov/

New York State vaccine information is availa
ble at https://covid19vaccine.health.ny.gov/

New Yorkers can check when they may be eligible to be vacci
nated at https://am-i-eligible.covid19vaccine.health.ny.gov/ (English and Spanish only).
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HousingWhat can I do if I can't pay rent and my landlord is threatening to evict me? You may have a right to a free attorney to represent you in your Housing Court case. You can learn more at righttocounselnyc.org. Even if you don't get a free attorney to provide full representation, you will receive advice and counsel so that you can better represent yourself.If you'd like to speak with a tenant rights attorney, call the New York Legal Assistance Group at 929-356-9582 between 10am-1pm, Monday-Friday.
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HousingWho can I call if I'm being harassed by my landlord? If you'd like to speak with a housing attorney, call the New York Legal Assistance Group at 929-356-9582 between 10am-1pm, Monday-Friday. For more information on tenant rights during COVID-19, watch our Facebook Live video at nyic.me/KeytotheCity.
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Housing Should I organize a rent strike in my building? Rent strikes can be risky, especially for undocumented tenants. Before striking you should speak with an experienced tenant organizer. The Right to Counsel Coalition has resources for folks considering rent strikes. You can find them at righttocounselnyc.org, or Google “Rent Strike Toolkit”, or go to bit.ly/RentStrikeNY, or text (don’t call) the words “Rent Strike” or “Huelga De Renta” to 646-542-1920. For more information on tenant rights, watch our Facebook Live video at nyic.me/KeytotheCity.
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Immediate Food Assistance I need food delivered to me, what can I do? If you cannot go out to get food, no one can bring you food, and you are not able to use private delivery options, New York City will deliver emergency meals to you. Qualifying households may order 3 days of food at a time for up to 4 weeks. There are 2 ways to sign up: phone or online.

For the phone option, please call 311 and say “Get Food” to sign up for this service.

For the online option, you can visit the service website to submit a request. The website is available in 12 languages. You can choose your language by clicking on the two small black boxes on the upper right hand corner, and selecting from the drop-down menu.
Click on the Food tab below for more information on the food assistance resources available.
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Immediate Food Assistance What is the closest school that is serving food near me? New York City is committed to making free meals available daily for all New Yorkers. While school buildings are closed, students and families can go to nearby school buildings for takeout meals. Additionally, any New Yorker can receive free meals available at locations across the city. Use the search link below to find a location online or Text “NYC FOOD” or “NYC COMIDA” to 877-877 (text messaging and data rates may apply)

Find the closest location serving meals: https://www.schools.nyc.gov/school-life/food/community-meals

Click on the Food tab below for more information on the food assistance resources available.
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Immediate Food Assistance What food pantries are open in my borough? If you have Internet access, you can search where to get free food using the Get Food NYC map. The map will show you which schools offer free Grab & Go meals and which community organizations operate food pantry, soup kitchen, and other food programs. https://dsny.maps.arcgis.com/apps/webappviewer/index.html?id=35901167a9d84fb0a2e0672d344f176f

You can also call 311 and say “I need food” to get additional resources.
Click on the Food tab below for more information on the food assistance resources available.
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Legal HelpCan I speak to an immigration lawyer? To speak with an Immigration Attorney, please contact Action NYC at 1-800-354-0365 or the Office of New Americans (New York State) at 1-800-566-7636.

To request a legal referral to a legal service provider, please submit a request at https://nyic.me/legalreferral
To request a legal referral to a legal service provider, please submit a request at https://nyic.me/legalreferral
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Medical InsuranceAm I eligible for medical insurance? If you want to enroll in free or low-cost health insurance, call the New York State of Health at 1-855-355-5777. Enrolling in health insurance will help pay for the cost of your care, whether or not it is related to Coronavirus. Anyone can get screened for free, and low-income undocumented New Yorkers can enroll in Emergency Medicaid, which covers testing, evaluation and treatment for Coronavirus for free. Please click on the Healthcare tab below for a list of community organizations focused on health.
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Mental Health Support Resources for Anxiety or dealing with grief? Call 888-NYC-WELL (888-692-9355), text "WELL" to 65173 or chat online at nyc.gov/nycwellVisit the Healthcare tab below for borough specific information. The Family Center, New York Psychotherapy's Child & Family Mental Health, Project Hospitality and others work on mental health.
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Visa Questions Can I extend my visa since I can't leave due to COVID-19?To learn if you are eligible to extend your stay, please visit https://www.uscis.gov/i539online. To speak with an Immigration Attorney, please contact Action NYC at 1-800-354-0365 or the Office of New Americans (NYS) at 1-800-566-7636. Please reference our Legal tab below to connect with other legal service providers in NYC.