Project Metrics

	A	B	C	D	F
1	Project/Client	Time	EVM metrics	SPI	Earned Value / Planned Value
2				SV	Earned Value - Planned Value
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4		Agile	Cycle time		the amount of time a team spends actually working on producing an item, up until the product is ready for shipment
5			Lead time		the measurement of how much time passes between task creation and when the work is completed
6			Burn down chart		jira chart
7			Throughput		the average number of work items processed per unit of time
8			WIP		work items in "work in progress" status
9			Work Item age		amount of time passed after work item has been created. Can be calculate as average or per period
10			# of missed estimates		number of completed tasks that were over initial estimate per cycle (sprint or other)
11			Blocked time		amount of time work item spent in blocked state
12			forecast vs actual time (plan vs fact)
13			Cumulative Flow Diagram		jira chart
14			On-time completion percentage/On-time task completion rate
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16		Cost	EVM metrics	CPI	Earned Value / Actual Cost
17				EV	current budget spent
18				CV	Earned Value - Actual Cost
19				PV	completed tasks * their money estimates
20			Estimate to complete costs vs Budget		Re-estimated costs versus the initial budget
21			CRs to budget ratio/index		Cost of CRs as part of total budget
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23		Scope	# of scope changes (CRs)
24			backlog grooming index		1 - (# of all stories in the backlog / # of groomed stories with DoR)
25			RSI (reqs stability index)		1- ((Number of changed + Number of deleted + Number of added) / Total number of initial requirements) x100
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27		Quality	# of new bugs per sprint/per 1sp
28			# of re-opens
29			# of new bugs per sprint / # of bugs closed
30			defect detection		# of bugs / efforts spent on review and testing
31			cost of poor quality		rework effort / total effort x 100
32			cost of quality (COQ)		Cost of Good Quality + Cost of Poor Quality OR Prevention Costs + Appraisal Costs + Internal Failure Costs + External Failure Costs
33			code coverage (unit test)
34			% automated tests
35			escaped defects		# of bugs found on the next stage of release pipeline
36			Defect density		Total Number of Defects / Total Number of Modules OR per 1000 LOC
37			% of deliverables accepted in first round of UAT phase
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39		Team	Velocity
40			Features waiting in the backlog longer than the deadline, number		Control point, ideally this KPI should be always equal to zero
41			Total amount of "rework" time, hours		same as "# of re-opens" metric but in total hours instead of just number
42			Code quality		KPI based on code reviews or scanner results and need to be done on a regular basis
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44		Risks	# of risks
45			# of new risks
46			# of identified risks
47			# of raised risks
48			# of avoided risks
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50	PMO Internal	Customer satisfaction index (CSI)
51		Customer retention/loyalty
52		NPS
53		Utilization			Resource capacity/ load, %
54		Profitability
55		# of projects at Red, Amber, Green status
56		Project health score			Aggregated metric which displays score based on weighted score of all related KPI's
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60	Support	Response time
61		Resolve time
62		Reaction time
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64	Security	Vulnerabilities found by regular penetration testing
65		Vulnerabilities found by independent penetration testing
66		Known vulnerabilities left open by the end of month
67		Security incidents, number
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71	https://www.pmi.org/learning/library/project-management-metrics-mystery-9304
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73	http://www.westfallteam.com/Papers/12_steps_paper.pdf
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