Remote Work: People Ops Library 📚

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1	Who is Mary? Why should I care about her Descriptions?		Learn more about working with Mary.
2	I am a Remote People Ops consultant. I work with remote startups who are growing fast and care about scaling intentionally. ⭐️ If you’re short on time, look for the post with the star - it’s the top post I recommend.
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5	Hiring	Description		Onboarding	Description
6	Hiring	Description		Onboarding	Description
7	Scaling Your Remote Team: The Remote Guide to Hiring	Great advice on how to identify characteristics (like independence and great written communication) that are important for working remotely.		A Step-By-Step Guide to Employee Onboarding [+Checklist]	People can tell quickly if onboarding is an afterthought. Help Scout shares their timeline, touchpoints, meetings for new hires, email templates, and more.
8	Help Scout's 12-Step Remote Hiring Process	⭐️ This is a detailed guide on creating a thoughtful candidate experience and putting in the structure you need to truly evaluate for predictive performance in a role.		The Evolution of Onboarding at Buffer: How We Welcome New Teammates	⭐️ New hires at Buffer have a team supporting their onboarding: the Hiring Manager, a Role Buddy, and a Culture Buddy.
9	Hiring 1 Content Marketing Strategist From 427 Applicants: Our Process & Numbers	You might not have a full time, dedicated recruiter. Most early stage teams don't. I like this post for demonstrating how you can distribute hiring work among your team.		How to Onboard Remote Team Members	Doist translates the experiences you're used to (introducing your new team member to the team in person, a welcome lunch, etc.) into the remote version.	*Inclusion Tip: Ask everyone who interviewed to write 2-3 sentences on why they're excited to work with the new hire. Send their notes to your new team member the night before their first day.
10	How We Hire: A Look Inside Our Hiring Process	It's important to explicitly define why you're hiring for a role and what this hire will be responsible for (beyond responsibilities: think OKRs).		30 60 90 Day Plan Template [Trello Board]	This template empowers your new hire to take ownership in their onboarding process and reduces the cognitive load of their manager.
11	The Manager’s Guide to Payroll and Taxes for Remote Workers	A guide on tax implications if you go fully remote and team members start to move places where they'd rather live (which is a great benefit to remote work!).		New Employee Onboarding: Buddy Guidelines	The posts above all include an 'Onboarding Buddy', someone who isn't the hire's manager. This guide from NYU is really thorough in describing that relationship.
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13	Communication	Description		Leadership	Description
14	Communication	Description		Leadership	Description
15	The Art of Async: The Remote Guide to Team Communication	⭐️If you don't have strong tools and systems for communication, cracks in your culture will be spotlighted when your team is remote.		How to Build Trust in the Remote “Workplace”	When working remotely, you have to lead with trust. This post is a great and honest resource on how to do that.
16	How we structure our work and teams at Basecamp	Basecamp hires 'managers of one' - someone who comes up with their own goals and executes. To make that possible, Basecamp gives a full rundown of their 6 week product cycles.		What We’ve Learned Building a Remote Culture	This post is written by Help Scout's CEO and Co-founder. It's a great read because he writes from that exact perspective, he names things you might be feeling as a Founder.
17	Asynchronous Communication and Why It Matters For Remote Work	As your team has switched to remote work, do you feel like you are going from Zoom meeting to Zoom meeting with no time to do deep work? This post is for you.		How to transition to remote work in a hurry [Video]	This conversation acknowledges the difference between going remote on your own terms vs. in response to a global pandemic. Great advice from executives of fully remote teams.
18	Remote Projects 101: The Remote Guide to Project Management	Without the option of catching someone in the hall or gathering in a conference room, managing remote projects requires a diligent approach to tasks, deadlines, and processes.		My Experience with Burnout as a Startup Founder	⭐️ Joel voices a very real experience founders need to be aware of - especially in times (like now!) where you might be carrying added weight on your shoulders.
19	The Basecamp Guide to Internal Communication	This guide shows the power of being explicit about communication expectations. This is so important to get out of your head and on to 'paper', especially as your team grows.		Morale, Mental Health, and Burnout in Remote Teams	When you're in an office, you might notice when someone looks especially tired or worn out. This guide has specific strategies you can use to talk openly about mental health.
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21	Compensation	Description		Career Frameworks	Description
22	Compensation	Description		Career Frameworks	Description
23	Remote Employees Shouldn’t Be Paid Less Based on Geography	This is a great foundation. Help Scout used to pay based on location and as they've grown made the switch to equal pay no matter location.		How Individuals Advance at Buffer, Without Becoming Managers	The headline really says it all. Creating a Career Framework gives you the opportunity to refute that management is the only way to advance. Reward your Individual contributors!
24	Continuing to Improve on Pay: Our Latest Changes to the Salary Formula and How Much it Costs	Buffer's salary formula does adjust for location. They base their 100% pay on SF so 85% and 75% of SF market rate in other cities is still well above local market rate.		How We Created a Career Framework For Growth on a Small Team	I helped Tuff create this framework and am including it here because career frameworks are incredibly important for retention on small, slower growing teams.
25	GitLab's Compensation Calculator	GitLab uses a compensation formula. But, what I really like about this page is they start with a clear Compensation philosophy to root that formula.		A career progression framework which works for everyone: how we fixed career progression at CharlieHR	⭐️ The team at CharlieHR has so much great content. This post is a step-by-step guide for building a career progression framework with honest insights into their mistakes.
26	How to Structure Compensation for Remote Teams around the World	⭐️ Rodolphe nails it on the head: "It’s impossible to simply hand-over a policy that you can copy-and-paste for your company." Learn how to build your own compensation structure.		Progression at Monzo	Monzo emphasizes career frameworks as a tool for equitable pay. You can see the actual career frameworks they use.
27	Creating a Compensation Model connected to professional growth + remote	I put this one together! It's a guide for walking through the steps to put together a career framework that integrates into your compensation formula.		Progression Guide: 5 Steps for getting started with your progression framework	I especially love Step #2 ' See this as an ongoing product, not a one-off project' because this often the first hurdle for teams. The instinct is to try and get it perfect the first time around. But, it's okay to plan to make updats and edits as you learn more.