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Bank On Suncoast - COVID-19 consumer assistance navigation chart
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Disclaimer: considering the evolving COVID-19 responses, please go to financial institutions' resource pages for latest updates.
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Last update:8/5/2020
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Financial institutionCarry a Bank On certified checking account Name of the Bank On certified account (e.g., no-overdraft or NSF fees, low cost)
Online banking
Fee waiver
Skip a payment/Payment deferral Early access to CDCustomer Assistance LineLive Chat/Message/Online FormCOVID-19 Resource Page
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Axiom Bank NN/AXX800-584-0015Online contact form Axiom Bank page
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Bank of America Y (online opening available) Advantage SafeBalance Banking AccountXX X800-432-1000Online request form via bankofamerica.com online banking Bank of America page
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Cadence Bank YeChecking AccountXXX800-636-7622Ask a question or submit a request form via Cadencebank.comCadence Bank page
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Chase
Y (online opening available)
Secure Banking AccountXX X888-356-0023Secure Message or submit a request via chase.com online bankingChase page
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Citi Bank
Y (online opening available)
Access AccountXXXRetail CD, no penalties 800-685-0935Message in the Citi Mobile app or text "App" to 692484Citi Bank page
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Fifth Third BankNN/AXXX800-972-3030Message via 53.com online bankingFifth Third Bank page
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First Horizon Bank YAccess Checking AccountXXXRetail CD, no penalties 800-382-5465Online request form First Horizon Bank page
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GTE Financial NN/AXXX813-871-2690Chat here or schedule a phone appointment at https://live.vcita.com/site/gtefinancialGTE Financial page
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IBERIABANKYAbility Banking AccountXXX800-682-3231Online contact form IBERIABANK page
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Manatee Community Federal Credit Union NN/AXX941-748-7704Live chat on manateecfcu.org
Manatee Community Federal Credit Union page
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Regions Bank NN/AXXXRetail CD, no penalties800-734-4667Secure email via regions.com online bankingRegions Bank page
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Suncoast Credit UnionNN/AXXX800-999-5887Secure message via SunNet online banking or SunMobile appSuncoast Credit Union page
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Synovus NN/AX888-796-6887Overdraft refund request form hereSynovus page
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TD BankNN/AXX XRetail CD, no penalties 888-751-9000Online forms available TD Bank page
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Truist Bank (BB&T and SunTrust)
Y (online opening available)
Money AccountXXX800-226-5228 (BB&T), 877-820-2103 (SunTrust)Payment relief forms available onlineTruist Bank page
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Wells Fargo
Y (online opening available)
EasyPay CardXXX800-869-3557Wells Fargo page
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Did not see your financial institution on the list? Please email Linlin Liang at lliang@uwsuncoast.org to add or edit.
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