| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | Sample Speaking Turns from Transcripts (ALL transcripts) | Examples Not From Transcripts - Created to Have Enough Examples if Total in Training Transcripts Less than 10 | ||||||||||||||||||||||||
2 | Code: OS (Single Issue Offer) | |||||||||||||||||||||||||
3 | I am willing to pay 1800 | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
4 | I'm not comparing. I'm just saying in an effort to help choose for the advertising it really would be fair to make it 50-50 at the least | |||||||||||||||||||||||||
5 | Can we do like, 66? | |||||||||||||||||||||||||
6 | So would distibution 3 work for you | |||||||||||||||||||||||||
7 | Yeah, I guess that is why 66 will be fine with us | |||||||||||||||||||||||||
8 | why can't we agree on something like E? | |||||||||||||||||||||||||
9 | So I would be willing to give you A | |||||||||||||||||||||||||
10 | So you need to at least pay 55% | |||||||||||||||||||||||||
11 | so maybe we would be open to1800/1200 | |||||||||||||||||||||||||
12 | that is 1200 for me and 1800 for you | |||||||||||||||||||||||||
13 | ||||||||||||||||||||||||||
14 | Code: OM (Multi-Issue Offer) | |||||||||||||||||||||||||
15 | If we do the 1200-1800 rent, I think I would want the 60-40 | 1. "We’re open to providing additional support if you reduce the upfront costs." | ||||||||||||||||||||||||
16 | so in exchange for design b I will pick up the rental costs 2400 to your 600 | 2. "If you accept the new terms, we can offer extended warranties." | ||||||||||||||||||||||||
17 | How about I'll accept design A if you accept 64 degrees | 3. "We’ll prioritize your order if you agree to our pricing." | ||||||||||||||||||||||||
18 | If we're going to do 50-50 on advertising, I'm going to have to insist on design C over design E | 4. "If you provide the resources, we’ll reduce the service fees." | ||||||||||||||||||||||||
19 | I agreed to design E, so with the rent it has to be equal | 5. "We’ll include free training if you commit to a longer contract." | ||||||||||||||||||||||||
20 | so I guess what I am saying is having the distribution of rental cost be 600 2400 and go with design B | 6. "We’re ready to offer discounts if you increase the order size." | ||||||||||||||||||||||||
21 | And for temperaature, let's see, I am willing to say 66 if you pay for 55% of advertising | 7. "If you guarantee exclusivity, we’ll provide premium support." | ||||||||||||||||||||||||
22 | since you're agreeing to 66, then I will agree to 50/50 on the distribution | 8. "If you take care of logistics, we’ll focus on marketing." | ||||||||||||||||||||||||
23 | Well what if we did design A, then 64 degrees for temperature? | |||||||||||||||||||||||||
24 | So like 66, option 3 for the rental costs, design c and 50/50 | |||||||||||||||||||||||||
25 | ||||||||||||||||||||||||||
26 | Code: IP (Issue Preferences - preferences within issues) | |||||||||||||||||||||||||
27 | that would be my first choice | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
28 | most preferable for me would be 70 | |||||||||||||||||||||||||
29 | Temperature- well, the higher the better | |||||||||||||||||||||||||
30 | I think I should be paying less | |||||||||||||||||||||||||
31 | I would prefer 600 to 1200 | |||||||||||||||||||||||||
32 | I think it would be fair for the grocer to pay more, but not significantly more | |||||||||||||||||||||||||
33 | I guess definitely the extremes are off | |||||||||||||||||||||||||
34 | But design B is my least favorite | |||||||||||||||||||||||||
35 | Design C isn't going to work | |||||||||||||||||||||||||
36 | distribution 2 works better for me | |||||||||||||||||||||||||
37 | ||||||||||||||||||||||||||
38 | Code: IR (Priorities - preferences across issues) | |||||||||||||||||||||||||
39 | Temperature is the most important thing to me | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
40 | however, I would be more willing to be talked down in design as opposed to some of the other ones | |||||||||||||||||||||||||
41 | This isn't the most important issue to me | |||||||||||||||||||||||||
42 | So for me advertising is not really a huge deal | |||||||||||||||||||||||||
43 | so the one that was not necessarily important is the distribution of advertising costs | |||||||||||||||||||||||||
44 | Well for me design is more important than advertising | |||||||||||||||||||||||||
45 | That is kind of low on my choices | |||||||||||||||||||||||||
46 | For example, as a florist, I'm very concerned about the temperature, | |||||||||||||||||||||||||
47 | so the 2 that are most important to me are temperature and the distribution of rental costs | |||||||||||||||||||||||||
48 | That is a really important thing for us because we can't really have our business without this | |||||||||||||||||||||||||
49 | ||||||||||||||||||||||||||
50 | Code: IB (Bottom Line) | |||||||||||||||||||||||||
51 | I am not going for any other rental distribution | 1. "We’ll only move forward if the timeline is extended by two weeks." | ||||||||||||||||||||||||
52 | Sine we have the layout down. Since the space is even, I think the lowest that I would go is, I'd probably go with even | 2. "Our bottom line is maintaining at least 80% market share." | ||||||||||||||||||||||||
53 | The lowest I'm going with is 68 degrees | 3. "We can approve the budget if the annual cost doesn’t exceed $1M." | ||||||||||||||||||||||||
54 | and temperature, I can't go lower than 68 | 4. "A minimum order of 500 units is necessary for us to proceed." | ||||||||||||||||||||||||
55 | That's the lowest I'll go | 5. "We require exclusivity in this region to finalize the deal." | ||||||||||||||||||||||||
56 | Like that is the highest that I will go | 6. "The contract must include a clause for quarterly performance reviews." | ||||||||||||||||||||||||
57 | 7. "Our priority is guaranteeing data security, regardless of costs." | |||||||||||||||||||||||||
58 | 8. "The offer stands only if the payment terms are net 30 days." | |||||||||||||||||||||||||
59 | 9. "A three-year commitment is non-negotiable for this partnership." | |||||||||||||||||||||||||
60 | 10. "The delivery time cannot exceed two days for us to accept." | |||||||||||||||||||||||||
61 | ||||||||||||||||||||||||||
62 | Code: SB (Defending Arguments - Substantiation) | |||||||||||||||||||||||||
63 | Well a florist deserves to have their customers know when their sales are too! I mean, really | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
64 | And you have the advantage that all the people coming in for groceries get to see the flowers as they walk through and it brings you extra customers | |||||||||||||||||||||||||
65 | but if the flower shop was in its own space, then we would pay | |||||||||||||||||||||||||
66 | I feel like it would only benefit the florist because people just want to go in and out because they'd be uncomfortable | |||||||||||||||||||||||||
67 | So for us, there is not a whole lot of market for florists on a regular basis except for key holiday times, so when those times come around we will have a lot of advertising presence, but on a regular basis, it is really the grocery stores that are going to advertise on a regular basis | |||||||||||||||||||||||||
68 | They like the idea of having the atrium in the middle so people can see the flowers and they want to go next door to buy them | |||||||||||||||||||||||||
69 | And in the winter they are already wearing coats | |||||||||||||||||||||||||
70 | From my point here, Design E does not give me enough space which is a problem for me | |||||||||||||||||||||||||
71 | You don't pass by and see flowers and say, hey, flowers. That just doesn't happen | |||||||||||||||||||||||||
72 | because we think it is a more comfortable environment for the customers and shopping and also for us they would be motivated to buy cold drinks and frozen foods which have a large mark-up | |||||||||||||||||||||||||
73 | ||||||||||||||||||||||||||
74 | Code: SF (Factual Statement) | |||||||||||||||||||||||||
75 | Well in the meat section it is going to be much more colder than the produce section | 1. "The client requested a two-week extension." | ||||||||||||||||||||||||
76 | I am pretty sure since it is central, they mean just basically you turn on the thermostat and that is the temperature of the building | 2. "Our profit margin for this quarter is 15%." | ||||||||||||||||||||||||
77 | You're in the middle | 3. "The software requires 8GB of RAM to function." | ||||||||||||||||||||||||
78 | I think if we made the atrium brighter and put windows there, it would be fine like that | 4. "This project’s budget is capped at $500,000." | ||||||||||||||||||||||||
79 | I'm by the revolving door | 5. "The marketing campaign reached 2 million users." | ||||||||||||||||||||||||
80 | I'm not really going to benefit much- | 6. "The latest report shows a 10% growth in sales." | ||||||||||||||||||||||||
81 | Okay, so we have 3000 in total | 7. "Our delivery success rate is 99%." | ||||||||||||||||||||||||
82 | You're paying 1200 | 8. "The training program spans three months." | ||||||||||||||||||||||||
83 | That's what mine says | 9. "The app update will be released on Friday." | ||||||||||||||||||||||||
84 | Any of the points, at least for me, I'm not going to benefit too much | 10. "Customer feedback has been overwhelmingly positive." | ||||||||||||||||||||||||
85 | ||||||||||||||||||||||||||
86 | Code: QO (Ask about Offer) | |||||||||||||||||||||||||
87 | And for that, you would give me 50-50 if I gave you the what distribution for rent? | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
88 | 66 degrees and what? | |||||||||||||||||||||||||
89 | You pay 60, I pay 40? | |||||||||||||||||||||||||
90 | How do you feel about that? | |||||||||||||||||||||||||
91 | And for the advertising I am 55? | |||||||||||||||||||||||||
92 | are you talking about the middle for the advertising costs? | |||||||||||||||||||||||||
93 | So we will go with 66? | |||||||||||||||||||||||||
94 | So your logic is design A, 62 degrees? | |||||||||||||||||||||||||
95 | Distribution B? | |||||||||||||||||||||||||
96 | So what would you suggest for temperature for this to work out? | |||||||||||||||||||||||||
97 | ||||||||||||||||||||||||||
98 | Code: QP (Ask for Preferences - within issue) | |||||||||||||||||||||||||
99 | Is there one that you would not settle on? | N/A - had more than 10 sentences in training transcripts | ||||||||||||||||||||||||
100 | And E a little worse and A, a little better? | |||||||||||||||||||||||||