ICOTakingAction2011
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DateICO Action Incident CategoryDescriptionICO Link
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2/11/11UndertakingElectronic Records Missentaccidentally emailing results of Criminal Reference Bureau (CRB) checks performed by the force to a member of the publichttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/gwent_police_undertaking.ashx
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4/19/11UndertakingElectronic Records Missentfaxes had been sent to the wrong number on three occasionshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/poole_borough_council_undertaking.ashx
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5/26/11UndertakingElectronic Records MissentSoftware support supplier copied files onto own server to try and solve technical difficultyhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/co-op_life_planning_undertaking.ashx
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6/9/11Monetary PenaltyElectronic Records MissentEmail sent to wrong recipienthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/surrey_county_council_monetary_penalty_notice.ashx
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7/1/11UndertakingElectronic Records MissentThis follows the transmission of a fax containing sensitive personal data to the wrong recipienthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/btuh_undertaking.ashx
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7/1/11UndertakingElectronic Records Missentinappropriate facsimilie transmission and subsequent disclosure of two patient's electronic discharge lettershttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/dunelm_medical_practice_undertaking.ashx
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7/1/11UndertakingElectronic Records MissentThis follows the transmission of a fax containing sensitive personal data to the wrong recipient.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/emas_undertaking.ashx
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7/1/11UndertakingElectronic Records MissentThis follows the faxing of sensitive personal data to a member of the public on more than one occasion.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/lth_nhs_foundation_trust_undertaking.ashx
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8/10/11UndertakingElectronic Records Missent2 incidents both where emails were sent to incorrect external email addresseshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/london_borough_of_greenwich_undertaking.ashx
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9/2/11UndertakingElectronic Records Missentsending of an email containing sensitive personal data relating to a child’s court hearing to an unknown third party and the temporary loss of 9 case fileshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/scra_undertaking.ashx
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10/19/11UndertakingElectronic Records Missentnon-secure e-mail with an excel attachment sent to wrong recipienthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/spectrum_housing_group_undertaking.ashx
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11/28/11Monetary PenaltyElectronic Records MissentEmail sent to wrong recipienthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/north_somerset_council_monetary_penalty_notice.ashx
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11/28/11Monetary PenaltyElectronic Records MissentEmail sent to wrong recipienthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/worc_county_council_monetary_penalty_notice.ashx
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12/6/11UndertakingElectronic Records Missentemail with an attachment containing sensitive personal data had been sent inadvertently to lower-sixth form studentshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/godalming_college_undertaking.ashx
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1/5/11UndertakingLoss of Paper Recordsdiscovery of court documents containing sensitive personal data at a recycling centre in Glasgowhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/scottish_court_service_undertaking.ashx
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2/21/11UndertakingLoss of Paper Recordslosing the passport renewal applications of 21 individualshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/identity_and_passport_service_undertaking.ashx
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2/25/11UndertakingLoss of Paper Recordsdocument containing personal details of 39 employees was provided during court proceedings to the defendant, without the relevant redactions in placehttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/doncaster_undertaking.ashx
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3/15/11UndertakingLoss of Paper Recordstheft of a skip and the subsequent fly tipping of its contents. The skip contained personal data including bank details, employment records and medical informationhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/wolverhampton_city_council_undertaking.ashx
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3/23/11UndertakingLoss of Paper Recordsleaving a file containing sensitive personal data in an unattended motor vehicle, from which the file was stolen.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/phillimore_undertaking.ashx
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4/4/11UndertakingLoss of Paper RecordsThis follows the inappropriate disclosure of third party sensitive personal data on two occasions, in response to a subject access requesthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/royal_cornwall_nhs_trust_undertaking.ashx
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4/5/11UndertakingLoss of Paper Recordsinformation in question being errouneously included with documentation sent to an unrelated third party.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/city_of_york_council_undertaking.ashx
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4/11/11UndertakingLoss of Paper Recordslosing papers relating to the medical history of 31 children and their birth mothers during a premises move in October last yearhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/nhs_liverpool_community_health_undertaking.ashx
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4/11/11UndertakingLoss of Paper Recordspossible loss of documents from complaint review files containing sensitive personal datahttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/chre_undertaking.ashx
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4/19/11UndertakingLoss of Paper Records80 student files, some of which contained sensitive personal data including medical information, were inappropriately disposed of.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/norwich_city_college_of_further_and_higher_education_undertaking.ashx
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5/13/11UndertakingLoss of Paper Recordscore assessment for a teenage child under the supervision of the data controller’s social services department was sent to another family by mistake.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/somerset_cc_undertaking.ashx
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6/8/11UndertakingLoss of Paper RecordsThis follows the theft of hard copy documents containing sensitive personal datahttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/north_lanarkshire_council_undertaking.ashx
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7/1/11UndertakingLoss of Paper Records29 patient records containing sensitive personal data in a public placehttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ipswich_hospital_nhs_trust_undertaking.ashx
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7/5/11UndertakingLoss of Paper Recordsloss of a bundle of court papers which continaed a considerable voulme of sensitive personal datahttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/raisa_saley_undertaking.ashx
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7/18/11UndertakingLoss of Paper Recordsloss of one individual’s medical records by the data controller.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/northamptonshire_nhs_undertaking.ashx
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7/29/11UndertakingLoss of Paper Recordsleft client personal data clearly visible in their carshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/kirklees_met_council_undertaking.ashx
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9/9/11UndertakingLoss of Paper Recordsaccidental disposal of postal vote statements in a skiphttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/walsall_council_undertaking.ashx
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9/15/11UndertakingLoss of Paper Records2 incidents: Docs found on street and stolen from carhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/royal_liverpool_and_broadgreen_uni_nhs_trust_undertaking.ashx
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10/4/11UndertakingLoss of Paper RecordsTwo diaries stolenhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/poole_hospital_nhs_foundation_trust_undertaking.ashx
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10/4/11UndertakingLoss of Paper Recordsaccidental destruction of 10,000 archived recordshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/dartford_and_gravesham_nhs_trust_undertaking.ashx
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10/27/11UndertakingLoss of Paper RecordsThe record had allegedly been found in a waste binhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/coventry_and_warwickshire_nhs_trust_undertaking.ashx
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11/15/11UndertakingLoss of Paper Recordsdisposal of a number of documents containing personal data in public waste-binshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/oliver_letwin_mp_undertaking.ashx
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11/21/11UndertakingLoss of Paper Recordsloss of a birth book containing information about the general health of 249 mothers and their babieshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/central_essex_community_services_undertaking.ashx
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12/6/11Monetary PenaltyLoss of Paper RecordsPaper report sent to wrong personhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/Powys_cc_mon_penalty_ENF0386991.ashx
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1/21/11UndertakingOtherorgan donation preferences of 444,031 people were recorded inaccurately on the Organ Donation Registerhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/organ_donation_register_undertaking.ashx
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6/14/11UndertakingOtherThis follows a complaint about a clip posted on video sharing website YouTube that contained an identifiable image of a person in a shop. The clip appeared to have been uploaded by a viewer who had used the CCTV footage streamed to their computer from the Internet Eyes website.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/internet_eyes_undertaking.ashx
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9/20/11UndertakingOtherdocument divulged by someone within the council.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/eastleigh_borough_council_undertaking.ashx
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12/16/11ProsecutionOtherReceptionist who unlawfully obtained her sister-in-law’s medical recordshttp://www.ico.gov.uk/news/latest_news/2011/receptionist-unlawfully-accessed-sister-in-law-medical-details-16122011.aspx
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2/8/11Monetary PenaltyUnencrypted Media Loss of unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ealing_council_monetary_penalty_notice.ashx
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2/8/11Monetary PenaltyUnencrypted Media Loss of unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/london_borough_of_hounslow_monetary_penalty_notice.ashx
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2/23/11UndertakingUnencrypted Media his follows the loss of an unencrypted memory stick containing sensitive personal data.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/cambridgeshire_county_council_undertaking_final.ashx
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2/24/11UndertakingUnencrypted Media This follows the theft of an unencrypted laptop and paperwork containing employees’ personal data.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/aramark_ltd_undertaking.ashx
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4/1/11UndertakingUnencrypted Media theft on an unencrypted laptop containing sensitive personal data relating to 110 patientshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/warrington_and_halton_nhs_trust_undertaking.ashx
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4/19/11UndertakingUnencrypted Media This follows the discovery of an unencrypted memory stick off Trust premiseshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/university_college_london_hospitals_undertaking.ashx
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4/21/11UndertakingUnencrypted Media theft of an unencrypted laptop and paperwork containing personal information relating to 90 pupils from a teacher’s carhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/freehold_community_school_undertaking.ashx
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5/27/11UndertakingUnencrypted Media theft of an unencrypted laptop containing sensitive personal datahttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/acct_undertaking.ashx
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5/27/11UndertakingUnencrypted Media theft of an unencrypted portable hard drive storing sensitive personal data concerning 50 individualshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/wheelbase_motor_project_undertaking.ashx
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6/14/11UndertakingUnencrypted Media This follows the theft of a teacher’s bag containing an unencrypted memory stick and paperworkhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/surbiton_childrens_centre_nursery_undertaking.ashx
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6/28/11UndertakingUnencrypted Media This follows the theft of an unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/cherubs_community_undertaking.ashx
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8/4/11UndertakingUnencrypted Media discovery of an unencrypted USB stick containing thousands of tenant records and financial data in a London pubhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/lewisham_homes_limited_undertaking.ashx
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8/5/11UndertakingUnencrypted Media theft of two unencrypted laptopshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/hca_undertaking.ashx
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9/2/11UndertakingUnencrypted Media flaw in the encryption function of a number of Council issue memory stickshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/luton_borough_council_undertaking.ashx
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9/7/11UndertakingUnencrypted Media theft of a personal unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/london_ambulance_service_nhs_trust_undertaking.ashx
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9/7/11UndertakingUnencrypted Media loss of an unencrypted memory stickhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/university_hospital_of_south_manchester_undertaking.ashx
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9/14/11UndertakingUnencrypted Media Loss of CDhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/eastern_and_coastal_kent_pct_undertaking.ashx
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10/5/11UndertakingUnencrypted Media theft of a laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ascl_undertaking.ashx
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10/5/11UndertakingUnencrypted Media theft of an unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/holly_park_school_undertaking.ashx
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10/28/11UndertakingUnencrypted Media theft of an unencrypted laptophttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/newcastle_youth_offending_team_undertaking.ashx
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11/3/11UndertakingUnencrypted Media unencrypted USB stick losthttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/rochdale_mbc_undertaking.ashx
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11/16/11UndertakingUnencrypted Media theft of an unencrypted laptop computerhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ruth_crawford_undertaking.ashx
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11/16/11UndertakingUnencrypted Media loss of a backup tape and accompanying devicehttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ruth_crawford_undertaking.ashx
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11/21/11UndertakingUnencrypted Media Unencrypted iMac
computer and various paper records had been inappropriately
disposed of in a skip
http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/london_borough_of_southwark_undertaking.ashx
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12/6/11UndertakingUnencrypted Media unencrypted laptops and back up media had been stolen during a burglary of their premiseshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/alan_casson_undertaking.ashx
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12/6/11UndertakingUnencrypted Media Unencrypted laptop stolenhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/richard_dominic_preston_preston_revised_undertaking.ashx
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5/10/11Monetary PenaltyWebsite/Application issueFiles left on website http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/acs_law_monetary_penalty_notice.ashx
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4/20/11UndertakingWebsite/Application issue the discovery that Trust employees could access electronic fileshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/nhs_birmingham_east_and_north_undertaking.ashx
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6/1/11ProsecutionWebsite/Application issue Nurse accessed patient data illegallyhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/pressreleases/2011/ico_vs_martin_campbell_news_release_20110601.ashx
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6/10/11ProsecutionWebsite/Application issue Access customer information illegallyhttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/pressreleases/2011/t-mobile_news_release_20110610.ashx
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7/19/11UndertakingWebsite/Application issue inappropriate disclosure of personal data on the LPA’s website containing sensitive personal datahttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/lancashire_police_authority_undertaking.ashx
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7/20/11UndertakingWebsite/Application issue failed to close a test area on its website that contained thousands of students’ personal detailshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/university_of_york_undertaking.ashx
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8/8/11UndertakingWebsite/Application issue personal details of nearly 20,000 individuals, including some 7,600 pupils, were put at risk during a hacking attack on its websitehttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/bay_house_school_undertaking.ashx
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8/9/11UndertakingWebsite/Application issue malicious intrusion on their website which compromised approximately 5000 customer credit cardshttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/lush_undertaking.ashx
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9/13/11ProsecutionWebsite/Application issue Accessed victims bank accounthttp://www.ico.gov.uk/news/latest_news/2011/cashier-spied-on-sex-attack-victims-bank-records-13092011.aspx
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9/15/11UndertakingWebsite/Application issue website reporting forms were being transmitted insecurely.http://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/ceop_undertaking.ashx
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10/17/11UndertakingWebsite/Application issue Personal data had been accidentally published onlinehttp://www.ico.gov.uk/what_we_cover/taking_action/~/media/documents/library/Data_Protection/Notices/dumfries_and_galloway_council_undertaking.ashx
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11/10/11ProsecutionWebsite/Application issue Information was unlawfully obtained from their management information systemhttp://www.ico.gov.uk/news/latest_news/2011/gambling-worker-guilty-of-selling-65000-bingo-players-details-10112011.aspx
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