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For the Most up to date information on COVID-19 Local Response see - NLC COVID-19Local Action Tracker
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Anchorage, AKAKUsing Nixle to SMS text updates to people who subscribe by texting ANCHEALTH to 888777. Opened our Emergency Operations Center this week. Stressing flattening the curve. IT is testing/expanding VPN capabilities and working on allowing non city devices to VPN in via secure portal. Baltimore was l;;p(
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Little Rock, ARARState of Emergency declared; City Council meetings moved to larger space to allow for more physical space between participants; Commission meetings suspended until further notice; city services which require staff to enter people's homes suspended (e.g. code enforcement officers only conducting rental inspections for life threatening situations); reminding residents of online services as much as possible; trying to leverage YouTube or Little Rock TV channel to increase educational programming for residents at home (1 person at a time in the studio); coordinating volunteers (asking Volunteer Coordinator to vet applicants) to pass out sack lunches / other needs (3/16)Governor closed all public schools until March 30th. Library system closed to public. Ban on out of state travel by City employees (3/15/2020) All City facilities closed to public and essential personnel working remotely where feasible. New teleworking policy implemented. Non essentials sent home with pay and ability to be called back at any time. (3/18/2020)
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Gilbert, AZAZHelping Businesses:
Created a crowd-sourcing portal to support local businesses on our open data portal, Alex. Business owners can submit ways to receive support on an interactive map and residents can use it as a guide to explore local options. Visit: https://alex.gilbertaz.gov/helpgilbertbusinesses

Texting Services:
Residents can now text ‘GILBERT’ to 313131 to be automatically notified throughout the day with the latest information related to COVID-19 and its impact on our community. We received thousands of subscriptions in a week and it’s continuing to grow.

Ongoing Department Updates:
Created a running list of FAQs and department specific changes/updates on gilbertaz.gov/covid19
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GlendaleAZIncreased sanitation of workstations

Increased disinfecting of common touch areas including door handles, banisters, public computers, elevator button panels, public counters, etc.

Increased distribution of hand sanitizer

Increased social distancing for services where lines generally form

Use of PPEs (gloves, eye protection, masks) for public safety when transporting individuals; limiting transport if possible (cite and release, etc.)

Enforcing social distancing at Council meetings by restricting seating in chambers		Preparing for additional installation of necessary telework software on personal home computing devices

Assessing city's network capability to handle high volume of remote users

Provided opportunity for council members to participate in public meetings by phone via teleconference, no ability to create a remote option for the public to weigh in on issues remotely at this time

Not disconnecting any water utilities. Looking at customers that are currently disconnected to get them reconnected.
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Mesa, AZAZ
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Phoenix, AZAZ
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Long Beach, CACA
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Los Angeles, CACA- Closure of movie theaters, bars, nightclubs, entertainment venues, and gyms.Closure of personal services such as hairdressers, nail salons, spa services, etc. Marginalized resources, particularly homeless. LA is taking action by utilizing community centers and now some hotels, but not enough.
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San Diego, CACALocal emergency declaration to increase resources for beds at local hospitalsWorkforce development:
Job Seekers https://workforce.org/covid-19/
Business https://workforce.org/covid-19-bus/
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San Francisco, CACA
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San Jose, CACA- Moratorium on evictions
- Financial aid for small businesses
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Boulder, COCO- Daily updates from City Manager's Office, most city staff working from home with IT Department supporting teleworking through MS Teams
- CMO stood up Emergency Coordintion Team with respresentatives from each city department coordinating efforts across city
- Begun develop analytic/dashboard tools for Coordination team to assess potential spread of COVID-19 in essential city staff, and impacts to key city operations and services
- Coordinating directly with County of Boulder, particularly on health assessments and focusing Coordinated Entry program's response for individuals experiencing homelessness		Have any colleagues found reason to and effective means of assessing essential staff out sick with COVID-19? Ask from city leadership is to gauge impact on city operations.
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Fort Collins COCity declared State of Emergency
No gatherings over 10
EOC started (March 19)
Opened closed rec center for homeless shelter
Working on standing up childcare options
Large portion of work force working remotely
No fare collection on public transportation
Board & Commission mtgs cancelled

Assessing remote public comment at Council meetings
Hosted dial out telephone townhall with Mayor, City Manager, and Health District Director. At a high had over 6K people on the call-probably averages about 2K.
City Manager now sending weekly eamil newsletter update to all who subscribe (and posting it on social)
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Longmont, COCO-Formed task force with Chamber of Commerce & other business community leaders to address needs of businesses
-Offering 2 months free service through municipal broadband for income-qualified households
-Public comment taken virtually for Council meeting(s)
-City Council changes rules of procedure to allow virtual Council meetings
-Suspending utility shut-offs until further notice
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Washington, DCDC
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Miami, FLFLCity of Miami declared state of emergency, but it is open for business.Have you established any quarantine?No quarantine right now, Glendale, AZ
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Athens Clarke County, GAGA- Most non-essential staff teleworking from home, if possible.
- Public Utilities will not terminate water service for customers with past due bills for the next 60 days. Residents who have been disconnected for non-payment have had service restored.
- Limiting in-person meetings and encouraging staff to use Webex and Jabber.
- Public safety using PPE on emergency responses, and Police practicing "at the door triage", which encourages social distancing.		What methods (fee reductions, small business loans, etc.) have you put in place to assist workers, businesses, and other vulnerable populations with the economic burden from closures and shelter in place policies?
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Chicago, ILIL
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Bloomington, ININCity of Bloomington Water Utilities has suspended shutting off any water service temporarily.

Parking meters in the downtown area allow for 2 hrs without payment.

Rental inspections suspended.

The Bloomington Housing Authority closed its lobby and implemented an appointment mechanism.

Bloomington Transit bus services implemented electrostatic cleaning of the buses at the end of each day.

Bloomington Chamber of Commerce is hosting virtual meetings with its members on the Fed/State/Local relief available for small businesses.

Monroe County Commission proposed that food and beverage tax proceeds be allocated to small businesses in county and outside city limits (3/19/20). Our homeless shelter began operating a triage so that patrons with high temperatures could be routed somewhere they could receive help.
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Indianapolis, ININ12-Mar-20 Mayor directs police to issue summonses in lieu of outright arrests for non-violent misdemeanors, subject to officer discretion 12-Mar-20 City-County Government ban on non-essential travel by city employees, the transition to work-from home for employees able to take advantage of city technology, and a push for residents to use online services when possible. 12-Mar-20 The City-County Council will be developing new tools for online engagement to ensure continued access and engagement for public meetings. 17-Mar-20 Parking meter fees waived for designated spaces to allow pickup of carryout food
26-Mar-20 Mayor Joe Hogsett announced the launch of a new tool on the city’s Indy.gov website that connects individuals, businesses, and families impacted by the COVID-19 pandemic with community resources, including food and employment services, and other community supports
24-Mar-20 Mayor Joe Hogsett, YMCA, Indianapolis Public Schools, AYS - At Your School, Early Learning Indiana, and the United Way of Central Indiana announced the launch of a childcare program for Indianapolis first responders.
30-Mar-20 Mayor Joe Hogsett joined with Indy Chamber to announce nearly $3 million in investments committed for a Rapid Response Loan Fund for small businesses affected by the COVID-19 pandemic, including $1.5 million from City of Indianapolis sources. The Indy Chamber also issued a challenge to top area businesses and financial institutions to provide additional funding and support toward its $10 million goal for the fund. 		23-Mar-20 “Stay at home” orders extended through April 6, 2020. All City employees able to work from home instructed to do soTrash pickup, food access/delivery continue on normal schedule. Parks programming suspended; facilities, centers, and playgrounds closed; golf courses operating on modified schedule. Non-emergency code enforcement activities and special event permits suspended, animal adoptions and intake by appointment only 1-Apr-20 Extension of “Stay at home” orders through May 1st, 2020
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Olathe, KS KS
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Topeka, KSKS
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New Orleans, LALA
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New Orleans, LALA3/11: City declares state of emergency.
3/12: Sewerage and Water Board suspends water cut offs of for non-payment.
3/13: First and Second City Court suspend all residential evictions until April 24.
3/17: City waiving fines, fees, interest and penalties on sales tax payments due to the City for 60 days. City extending the renewal period for ABOs up to 30 days without penalty.
3/18: The drive-through testing pilot program led by the U.S. Department of Health and Human Services and implemented by the State and City is expected to be running by the weekend. Tests will be available to healthcare workers and first responders.
For updates, text COVIDNOLA to 888777, go to ready.nola.gov, or follow @NOLAReady on social media.
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Holyoke, MAMABuilding out MEOC (municipal emergency operations center) with repurposed staff from closed departments. Primarily focused on public information and regional coordination. Using Everbridge Emergency Notification system, website, and FacebookInformation on all the things that are "bigger than us" i.e. how soon can we get testing kits, and what can we be doing as a city to prepare for the next step (ex. temporary shelters, drivethru testing sites etc). When something is needed, we want to have it ready.
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BostonMAMeal services provided for low-income families & students out of school
Ticketing & Towing for street cleaning on hold
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Baltimore, MD MD
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Detroit, MIMI
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Lansing, MIMIGovernor issued stay-at-home order 3/23/2020We are sending out daily briefings
to 10k residents plus social media.
www.lansingmi.gov/coronavirus

City is waiving late fees on city services

District Court is staying all landlord-tenant cases, and is not allowing notices to produce (which starts the clock for things like warrants, default, license suspension, and late fees)
A lot of people are 1099 workers
and want to know what they're
eligible for, awaiting information
for those folks.		Are you seeing predatory practices
such as price-gouging, scams related to
the potential stimulus payments, etc.?
Are you figuring out what to do with the
unbanked if they get stimulus checks?
We were working with a credit union
partner to look at doing a pop-up
account opening, but with todays
stay-at-home order that's probably out
of the question.
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Minneapolis, MNMN
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Kansas City, MOMO- No events gatherings of more than 50 people allowed from 3/15 for 8 weeks
- Water shutoffs and Power shutoffs have been halted
- City staff travel halted		Currently, Missouri is at a capacity of about 1000 test per dayHow to switch council meetings to a digital, but open forum that complies with social distancing and sunshine laws?Atlanta has done work around moving council meetings to a digital form. You can read more here: https://www.wsj.com/articles/city-cios-help-keep-services-humming-amid-coronavirus-woes-11584392556
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Lincoln, NENE
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Newark, NJNJ
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Paterson, NJNJ
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Buffalo, NYNY
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Rochester, NYNY
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Cincinnati, OHOHhttps://www.cincinnati-oh.gov/covid19/State of emergency declared ; encouraging remote work for employees, redeploying non essential staff to be trained meet essential and critical staff duties needs (ie.911 callers), support pick up and drop off needs to citizens (ie.food)
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Dayton, OHOH- Dayton Clerk of Courts announced that the court will be suspending eviction cases until April 30th (3/13/2020)
- The City of Dayton will be suspending water shut offs until April 30th (3/13/2020) 		State of emergency declared (3/12/20); encouraging remote work for employees
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Tulsa, OKOK- Oklahoma State Department of Health has established a call center to answer COVID-19
- Tulsa Health Dept has an emergency preparedness update link
- Preparing City employees to work remotely
- Encouraging cancelation, postponement, or electronic non-essential meetings		- Ban on out of state travel for City Employees through April 15
- Hiring freeze to address revenue concerns (Public Safety and utilities exempt)
- Temporarily suspending arrests on municipal warrants (except DUI and A&B) to reduce municipal jail bookings
- Restricting non-legally required access to courtrooms
- Partnered with local hotel to quarantine first responders if needed in future		- What policies are cities putting in place regarding water service where customers are delinquent on payments? Deferring shut-offs? Extending payment terms? What about water meters that have been shut-off for extended periods of time?In Philadelphia, there are now moratoriums in place for all service disconnections related to water, gas and electricity service. Late fees are also being waived. More info here: https://whyy.org/articles/coronavirus-prompts-peco-and-other-utility-providers-to-suspend-shut-offs/

In Athens, GA, we have restored service for any water customers that were shut off for non-payment and have a policy to not disconnect water service due to non-payment for the next 60 days.
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City, StateStateAdditional Strategies to address COVID-19Additional UpdateInformation / help you need Questions you have for other citiesResponse to Questions posed
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Submit COVID-19 Local Action Response NLC Survey
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Chattanooga, TNTNhttps://connect.chattanooga.gov/covid/
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Knoxville, TNTNCity delcared state of emergency March 13, has continued to relay CDC guidlines to citizens. - Implimented city employee guidelines and regulations
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Memphis, TNTN- City declared state of civil emergency March 17, continues to follow CDC guidelines - School closure w meal distribution through community sites - Drive-through testing center- Turned off all the parking meters to encourage the use of drive-up and to go orders- What others can doing quickly on restrictions that can be eased by order to provide immediate relief or incent good behavior?
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Dallas, TXTX
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Norfolk, VAVA
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Racine, WIWInew City website launched 3/18: https://www.racinecoronavirus.org/racine-coronavirus-updates/Pivoted HUD funds into Small Business Emergency Fund with 0% interest forgivable loans to biz w/<10 employees to retain jobs. Made $250k immediately available: https://www.cityofracine.org/CDV/RFP/
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Directions: Please add your city (if not listed below) and include any significant closures, mitigation strategies, or updates on behalf of your city. Please put multiple responses as bullets in one cell. Please see the second tab for more questions and insights.
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