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Question
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How long has your company been in business?
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How many rental units do you manage?
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How many staff members do you have and what are their job functions?
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Where are most of your properties located?
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Do you manage any other properties in my neighborhood/area?
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How do you determine rent amount?
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What steps have you taken to cut costs so that you can pass savings on to your owners?
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What types of properties do you manage?
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Are you currently an active real estate investor in your market?
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Can you explain the federal fair housing laws to me?
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What experience does your company owner have in managing rentals?
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How wide of a geographic area does your company cover?
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Could you provide a few references to me? Specifically for my property type?
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Do you work with out-of-state owners?
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Can I cancel my contract without a fee if I am unhappy?
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What kind of liability insurance do you carry?
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What are your leasing fees and do they include any marketing costs?
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What are the management fees when the property is being rented?
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Are there fees when the property has no tenants?
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What miscellaneous fees could I be charged for the management of my property?
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Are there any fees if I want to change to another property management company?
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What are your pricing options?
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What are the various services that you offer to your clients?
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Do you offer direct deposit for your owners?
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How do you collect rent from tenants?
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Do you conduct property inspections and, if you do, what charge is associated with them?
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Do you offer eviction warranty?
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Do you guarantee tenants for any amount of time?
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When do you begin paying your owners following rent collection?
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What steps do you take to market properties?
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Do you provide online payment statements on demand?
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What percentage of your rentals is usually vacant?
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What percentage of tenants renew their leases?
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What percentage of rents do you collect per month?
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What percentage of owners do you retain as clients?
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How long are your properties typically vacant?
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What percentage of tenants do you need to evict?
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What is your average occupancy length for tenants?
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What percentage of the billed rent is paid to owners by the last day of the month?
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What percentage of the security deposit is usually refunded to tenants?
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How often will I get updates on my portfolio?
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How do your tenants contact you?
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How quick is your average response time to owners and tenants?
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What steps do you take to ensure that I am getting quality tenants?
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What are your income requirements for tenants?
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What is your timeline for evictions?
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Is there a grace period for tenants to pay their rent?
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What control do I have over the tenant lease agreement?
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Do you have a website that tenants use?
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Do you require tenants to have renter’s insurance?
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Do you select my tenant or do I get to approve them?
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Is there a maintenance reserve requirement?
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Who is responsible for yard maintenance?
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What is your relationship with your maintenance vendors?
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How do you go about notifying me if there is a cost for maintenance?
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How do you handle maintenance requests?
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Do you mark-up maintenance and repairs?
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How much advice can you give me to help with growing my property portfolio?
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What discounts can I receive on maintenance, etc. if I have you as my property manager?
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Do you have a move-in checklist?
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Do you have a move-out checklist?
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