RID Frequently Asked Questions

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1	CERTIFICATION

2	Question	Answer
3	Where is my wall certificate? (I never got it in the mail)	You would typically be mailed a wall certificate within approximately 2-4 weeks of your passing performance exam and your results letter being sent, however, we have experienced some issues with the company that supplies our specially designed certificate paper. We are working diligently to resolve the issue and will mail your certificate as soon as we can. We understand the value many members place on having a wall certificate, and greatly appreciate your patience through this process.
4	How do I become certified?/Info about certification requirements/process?	Information about the process and requirements for obtaining the NIC (National Interpreter Certification) can be found on our website. Information about the process and requirements for obtaining the CDI (Certified Deaf Interpreter) certification can be found here.
5	I submitted my college transcripts - did you get them?	Standard review time for degree documentation is 7-10 business days. Once your documentation has been approved, you will be notified via email. If you have not heard from us within 10 business days, please email us at certification@rid.org.
6	Questions about the reinstatement process	If you are elegible to request certification reinstatement, your first step would be to submit the request form along with all supporting documentation attached to certification@rid.org. All of the information about the requirements can be found on the request form itself, as well as on on our website (here).
7	I never received my newly certified packet - where can I find that?	You can expect to receive an automated email from RID approximately two weeks after your passing performance exam and your results letter was sent. This email will include a congratulations letter as well as your Newly Certified Packet.
8	I got my pass results letter from CASLI - why don't I see my updated certification status on my RID member portal yet?	It can take up to two weeks for your RID account to reflect your new certification status. If you haven't seen the update in your account after two weeks, please contact us. Note: you may begin earning CEUs for your new certification cycle any time on or after your certification start date (found on your CASLI results letter). For more Newly Certified information, please see our website.
9	Where can I get a certificate showing I completed the Alternative Pathway Program?	The Alternative Pathway/Educational Equivalency Application (EEA) is for RID's internal purposes only and is not something we provide a "certificate" for nor would verify to a third party. The EEA is not intended to show that you hold a degree; it is a pathway by which interpreters who have not satisfied the requirements to obtain a degree from an accredited higher education institution can satisfy RID's educational requirement for certification. Once your EEA has been approved, you are notified via email that your RID educational requirement has been satisfied.
10	Does RID still recognize or offer a certification for passing the EIPA performance test?	RID formerly conferred the Ed:K-12 certification based on a passing EIPA written and EIPA performance exam with a minimum score of 4.0, as well as satisfying the degree requirement in place at the time of the certification application. The Ed:K-12 certification is still recognized by RID. However, RID does not currently confer certification based on EIPA scores.
11	What training programs/schools can you recommend? How can I find info?	We encourage anyone who wishes to become a professional interpreter to have gone through training and education with that intent, although it is not a requirement to take the NIC or CDI exams Many interpreters have found that, as a formalized education program, an Interpreter Training Program (ITP) can help them prepare for a career in the interpreting field. You can locate ITPs using the search tool on our website. You may also find the FAQs and information on our website helpful, and you can look for training opportunities using our Search for a Workshop tool. While RID does not recommend specific institutions or programs, you can search for schools in your area or online that may offer courses specifically for folks who wish to become an interpreter.
12	How do I submit my degree documentation?	Please see Submitting Academic Transcripts on our website for more information.
13	Do you offer a PDF/printable version of my wall certificate?	At this time, we do not offer a PDF or printable version of your wall certificate.
14	CMP
15	Question	Answer
16	How do I earn CEUs for this activity?	If the activity has been approved for RID CEUs, the sponsor who approved it will take care of processing the CEUs and adding the activity to your transcript within the standard CEU processing time frame (60 days). If the activity is not pre-approved for RID CEUs, please use the sponsor search tool at https://myaccount.rid.org/Public/Search/Sponsor.aspx to locate a sponsor (you are free to choose any sponsor across the country), and contact them to let them know that there is an activity you're interested in that you would like to earn RID CEUs for.
17	When should I see this activity on my transcript?	The standard CEU processing time frame is 60 days - please allow sponsors up to 60 days to add activities to your RID transcript. If you completed the activity more than 60 days ago and it has not yet been added, you can email a certificate of completion for the activity to cmp@rid.org.
18	How do I find a sponsor?	Please use the sponsor search tool on our website at https://myaccount.rid.org/Public/Search/Sponsor.aspx.
19	Do I have to work with a sponsor in my state?	No, you are free to work with any sponsor across the country.
20	Can I earn CEUs for an activity more than once per cycle?	No, you may only earn RID CEUs for an activity once per certification cycle.
21	Explain certified inactive/retired status?	Certified: Inactive is a category for Certified members who are taking a break from interpreting due to a life-altering event or activity which precludes them from working as an interpreter. To be switched to this category, please complete and submit the form on our website at http://rid.org/certified-inactive-status/. Certified: Retired is a category for Certified members who upon reaching the age of 55 or older elect to retire from working as an interpreter or transliterator. To be switched to this category, please complete and submit the form on our website at https://www.rid.org/certified-retired-status/.
22	CEC
23	Question	Answer
24	How do I login? My myaccount.rid.org password isn't working.	Your CEC username is your RID member ID number, but your password may be different from the password you use to log in to your RID member portal. If you are not sure what your CEC password is, please use the “Forgot Password” tool at https://education.rid.org/password/forgot and enter the email address associated with your RID member account to reset it.
25	If I can't watch a webinar live, will it be recorded?	Yes, most workshops will be available for viewing after the live event occurs. In the unlikely event the webinar will not be recorded, this will be advertised during the registration process.
26	I watched a webinar yesterday, when will my CEUs show up for that webinar?	Your CEUs will show up within 60 days from the completion of the workshop. Be sure that you've accessed the certificate of completion for the activity to be added to the queue for CEU processing.
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