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COMPANIES:Owned by...Run by...Standard Courier PayStandard Couriers' Rights (Annual Leave, Sick Pay, Pension?)Couriers' Standard Sick Pay EntitlementInitial Company Responses to Covid-19C19 H&S advice & measures implementedC19 Key Worker Status responseOther C19 measures taken eg: financial supportC19-related lay offs, drops in demand or pay cuts so farC19 impact on demandOfficial notices: (Follow links to read)
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The Doctors LaboratorySonic HealthcareDavid Byrne CEOAgreed via IWGB Collective Agreement. Varies from £13-18/hour + mileage costs.YES. Agreed via IWGB Collective Agreement. Both full employee PAYE contracts & Limb B worker contracts in place. Paid Annual Leave & Pensions for all couriers.5 days' full sick pay for employees <1 year service, SSP thereafter. None for Limb B Workers.27th January 2020 Advice on C19 sample transport, 14th February 2020 email update - follow Government advice, 10th March 2020 after IWGB questioned provisions for Limb B Workers, TDL confirmed SSP will be made available on conditions. Email on 19th March 2020 announcing "Essential Service" status and how to obtain proof and a vague committment to offer TDL staff C19 testing with conditions.Follow government advice. Hand sanitisier and latex gloves provided to about 50% of the fleet. New PPE issued 27th March 2020, following threat of legal action by IWGB.Yes - 19th March 2020 - couriers issued with letters via HR.Temporary C19-related SSP for Limb B Workers.No lay-offs so far. Employees will be eligible to furlough scheme. Pay remains stable even when demand drops. Demand is
mixed. Much less demand in Central London, as office
workers work from home.		No lay-offs so far. Pay remains stable even when demand drops. Demand is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/13rrHvQyYSeDvuYdgwXp6TJSzxTYattDQ?usp=sharing
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CitySprintLloyds Investment GroupPaul Gisbourne CEOPaid Per Drop - varies - average about £80-100/day for cycle couriers before costs.None despite losing in the Employment Tribunal in the Dewhurst 2016 (ET/2202512/2016) case and withdrawal of their appeal.None.Short SMS and longer email to fleet on 16th March 2020. Another email 20th March 2020.Follow government advice. Couriers asked not to visit CitySprint Service Centres. Contactless Delivery implemented. No PPE issued to date.Yes - all couriers can download a letter of proof via email.None.No lay-offs so far but pay drops with low demand. Some pay cuts as a result.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/1Huo9G3grsrBRbe413qGt_jRZJxXNOZQK?usp=sharing
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EcourierRoyal Mail GroupMalcolm Fullick CEOIt varies - both hourly pay and pay per drop schemes in place - average about £80-100/day for cycle couriers before costs.Small minority of drivers employed on PAYE, about 25 couriers on Limb B worker contracts. None for the vast majority (~300 couriers) still denied basic rights despite out of court admission of liability & misclassification in the Flanore 2016 case (ET/2202514/16).None for "independent contractors". Yes (SSP) for employees & workers.Nothing until after the IWGB wrote to them. Email on 22nd March 2020 announcing changes to working arrangements may occur.Follow government advice. Company claims to have ordered anti-bacterial wipes and face masks to arrive middle of next week. Contactless delivery implemented. No PPE issued to date.Medical couriers provided with letter of proof from major client HCA Healthcare.For "independent contractor" couriers, there is a total one-off
payment of £200.00 available for those who have to self-isolate for 14
days. This will be paid at the rate of £100.00 per week (2 x weekly
payments). Couriers who normally rent company vehicle whilst self-isolating or
during a Government enforced lockdown, have been told to keep the vehicle safe
and not utilize it and that they will not be charged for the vehicle or related
costs. 		None so far but pay drops with low demand for couriers earning per drop. Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/1nL_Z3qL4HR8FoCHt9ICAllZmNefOACx3?usp=sharing
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Addison LeeThe Griffin Family & Cheyne CapitalLiam Griffin CEO & Patrick Gallagher COOPaid Per Drop - varies - average about £80-100/day for cycle couriers before costs.None despite losing at Employment Tribunal and the Employment Appeal Tribunal (UKEAT/0289/17/LA), so obliged to implement NMW top-ups, Annual Leave & pensions for couriers.None.Generic email on 12th March 2020 to couriers saying follow government advice. Email 19th March from Courier Control implement Contactless Delivery and to remember your ID badge. Email from CEO Liam Griffin on 23rd March to announce his return to position as CEO and give a company-wide update, as well as what C19 promotions they will provide to customers to incentivise demand.Follow government advice. Contactless delivery implemented. No PPE issued to date.Unknown.None.None so far but pay drops with low demand.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/17_5I-03NkVhdeiIHrwLeNtAdxoBHlfRU?usp=sharing
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AbsolutelyG Thompson LtdStuart Godman CEOPaid Per Drop - varies - average about £80-100/day for cycle couriers before costs.None. None.All updates on their website: https://www.absolutelycourier.com/news/ - Payment emails to couriers say check the website for C19 updates. 23rd March 2020 - Statement on website, claiming they'd provided hand sanitiser and gloves to all couriers. Not true at time of publication.Check company website. Hand sanitiser now available in the office. Contactless Delivery implemented. Couriers asked not to visit Absolutely office. No PPE issued to date.Nothing provided to date.Couriers invited to the office to see how the company can help, despite also being told to stay away.None so far but pay drops with low demand.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/1vAcma9KG3z7OE_0pq4ExFV9tPMkvGp-A?usp=sharing
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CrawfordsPatrick SullivanPatrick Sullivan CEOPaid Per Hour - average about £80-100/day for cycle couriers before costs.None. None.11th March 2020 - Email to couriers saying follow Government and please do not visit the Crawfords office.Follow government advice. Only visit Crawfords Office in an emergency. No PPE issued to date.Nothing provided to date.None.Termination of Cargo Fleet was proposed, but instead pay cuts implemented. From 23rd March 2020 will see couriers earn per drop not per hour which would result in about a 50% pay cut.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/1u6qTYoXECLTp330dZkJRnc6CY7W0q-HK?usp=sharing
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GophrSeb Robert CEOSeb Robert CEOPaid Per Drop - varies - average about £80-100/day for cycle couriers before costs.None. None.20th March 2020 - Email request to disclosure of C19 symptoms; 21st March 2020 - Request for help to get more clients; 24th March 2020 - In-App message to request less questions from couriers.Follow government advice. No PPE issued to date.Nothing provided to date.Asking couriers to help Gophr acquire new customers by contacting MPs.Mixed - pay drops with low demand.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/1znBraqhC9oYDwQZs5Ek-R4uprFqT60aV?usp=sharing
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E-Cargo BikesMajority owned by: James Fitzgerald and Clare Elwes James Fitzgerald and Clare ElwesPaid Per Hour - Majority earn £11.15/hour, some earn ~£12.50/hour, and some earn £13.48/hour.Yes for the ~50% of couriers are full employee PAYE contracts and no for the ~50% on a Self-Employed basis.Yes for employees, No for self-employed - check conditions of the contract.12th March 2020 - Initial C19 Update. 14th March 2020 - Comprehensive guidance issued on symtoms and H&S measures implemented. Regular updates since then via dedicated C19 group company chat so that all vital information is accessible.Personal and equipment hygeine advice in addition to Government Guidance. Lots of PPE issued. All riders get a named mug for use in the kitchen, 1x Face Mask, 1x Helmet, 2x Hi Viz Jackets issued. Steam cleaning of bikes implemented.25th March 2020 Key Worker laminated cards issued.Employees have been invited to take some of their paid holidays at this time.No reports, but reduced demand.Current is mixed. Much less demand in Central London. Future likely low, as office workers work from home.https://drive.google.com/drive/folders/13IxYEwlxgRXCoJhOvwbbQeuZzzNFIo8m?usp=sharing
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Menzies Distribution T/A Gnewt CargoEndless LLPGreg Michael CEOPaid Per Hour - £10.75/hour in London.Yes for the majority of couriers on full employee PAYE contracts. None for the minority on a Self-Employed basis.Yes for employees, No for self-employed - check conditions of the contract.19th March 2020 - Initial C19 UpdatePersonal and equipment hygeine advice in addition to Government Guidance. Contactless delivery implemented and some PPE issued.Nothing provided to date.None.No reports, but reduced demand.Much less demand in Central London.https://drive.google.com/drive/folders/1LkMfFhkWEGwU54nKe9-N66kUB-VJ7l3X?usp=sharing
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DeliverooAmazon, Fidelity, Greenoaks, T Rowe Price, DST Global, Index Ventures etc, and lots more!Will Shu CEOPaid Per Drop - varies - average about £80-90/day for couriers before costs.None.None. Email dated 3rd March cited PHE advice on hand hygiene and prevention of speading the virus. Deliveroo claim to have contacted restaurants to provide C19 advice.Follow government advice, social distance, riders can claim from hardship fund if self ioslating. Contactless delivery implemented, £20 allowance for purchase of PPE. Later on offer to provide free PPE to those who request it but requirement to have undertake minimum of deliveries in prior weeks to obtain it. yesSet up a hardship fund that is impossible to access, unless couriers
"regularly work" for Deliveroo, and provide certification from NHS. £100
per week. £5.75 above SSP. Also set up a £20 per rider reimbursement scheme for PPE purchases.Free PPE for those who request it but removed after 5th April		No reports, but reduced demand.Mixed. Several large chains have closed. Deliveroo has done a deal with M&S to deliver essentials.https://drive.google.com/drive/folders/1dmVW0g3w7MoZcdY8gEzMVf_55OkFBzhH?usp=sharing
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Uber EatsUber Technologies IncDara Khosrowshahi CEOPaid Per Drop - varies - average about £80-100/day for couriers before costs.None.None.Email dated 17th March stated service running "as usual" and cited NHS advice that Covid-19 spread through packages of food "very unlikely". Infomred contactless 'Leave at Door' delivery available for customers only. Annonuced financial support for any "active courier" who is diagnosed or asked to self isolate for up to 14days while account is on hold. Follow Government advice. Contactless 'Leave at Door' delivery implemented. Greenlight Hubs closed. No PPE issued. Email 20th March cited government restrictions and food delivery remains authorised. Some C19-related financial assistance available. £100p/w for up to 14 days (£200 total) where a delivery partner is diagnosed, placed in quarantine or asked to self isolate by public health authority and when partner's account is restricted based on 3rd party information. Anecdotal reports that couriers are being asked to report on each other. Thereafter: AXA Insurance (£75 per day) after 7 days of Covid-19 diagnosis. Up to maximum of 15 days. Medical evidence required.None reported, but delivery partners can be deactivated if Uber suspect they have COVID-19Demand has dropped drastically (<50% on Q4 2019). McDelivery, KFC and other key restaurant partners have stopped deliveries. https://drive.google.com/open?id=1KFDN_U8cV2_XPgv_LNdGQiBVVqVqY0Ks
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Just EatJitse Groen, Delivery Hero SE, Capital Research, Blackrock, STM Group Plc, and lots more!Gwyn Burr, Company DirectorPaid Per Drop - varies - average about £80-100/day for couriers before costs.None.None. First email 4th March 2020 advising follow PHE advice, 13th March introduced contactless delivery, 20th March introduced hardship fund, 23rd March email regarding uncertain times ahead.Follow Government advice. Contactless delivery implented. No PPE issued.Nothing provided to date.Set up a 14 day relief payment (paid weekly) to eligible couriers,
equivalent to two-thirds of your average weekly earnings from the past 6
weeks. Advising to use a substitute if you are unwell. 		None reportedMixed.https://drive.google.com/drive/folders/1GxJIYaij6pP9bfyG7lZOG2C5c0mziT2i?usp=sharing
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StuartGeoPost/Le Groupe La PosteDavid Saenz, COOPaid Per Drop - varies - average about £80-100/day for couriers before costs.None despite losing the Augustine case at both Employment Tribunal and the Employment Appeal Tribunal.None. briefly mentioned in weekly stuart update 12/March. Further update on 13th offering government advice and relaxed CPS guidlinesFollow Government advice. Relaxed Slot Validation if you are unwell or self isolating. Contactless delivery implemebted. Refunding PPE purchased up to value of £20.23rd March 2020 proof of partnership letter providedOffering daily email updates from management. Set up a hardship fund that is impossible to access, unless couriers test positive for C19.None reportedMixed. https://drive.google.com/drive/folders/1yTKuSIaF25_0PN43KTKoAn-oSJjBVSk1?usp=sharing
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