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User FlowScreensHeuristic Rule BrokenReasonHow it can be improved?Reviewer
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Authentication/OnboardingAuth 1dAesthetic and minimalist designrequest a code text is not in line with the supporting text
reducing the font size of this text so it fits inline (like t&cs text on auth 2d)
Grace
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Authentication/OnboardingAuth 1 mAesthetic and minimalist designOn the onboarding for mobile, the welcome message competes with the first message of the onboarding, since they appear at the same timeValeria
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Authentication/OnboardingAuth 5D 5MAesthetic and minimalist designthe main home screen distracts users from the onboarding tutorial
Blur the background to bring emphasis to the tutorial
Will
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Authentication/OnboardingAuth 1mChoose heuristicGrace
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Authentication/OnboardingAuth 1 dConsistency and standardsEnter code text field is different from other fieldsMake text box more consistentKirby Hsu
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Authentication/OnboardingAuth 11m Consistency and standardsAnnotations have sharp areasShould maybe have rounder edgesKirby Hsu
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Authentication/OnboardingAuth 2 Consistency and standardsInformation button in the text field for name but not for pronouns, users might be confused about which pronoun tenses to include (eg. she/her or she/her/hers)
Adding an information button to the pronouns text field explaining which tenses to includes and why SPI is asking for this info
Grace
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Authentication/OnboardingAuth 6dConsistency and standardsHome vs discourse feedpick one for naming, add explanationVero
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Authentication/OnboardingAuth 6mConsistency and standardsHome vs discourse feedpick one for naming, add explanationVero
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Authentication/OnboardingAuth 10dError preventionEnter password box for log in doesn't have info on requirementsAdd passwrod requirementsBen
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Authentication/OnboardingAuth 1 dError preventionThe continue button for signing in just activates once users read terms and conditions. It should be made clearerValeria
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Authentication/OnboardingAuth 2dError preventionshould put in password twice for error preventionadd another spot for passwordVero
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Authentication/OnboardingAuth 2mError preventionshould put in password twice for error preventionadd another spot for passwordVero
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Authentication/OnboardingAuth 3D 3MFlexibility and efficiency of useNo flexibility in returning to the previous screenNavigation links through onboardingWill
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Authentication/OnboardingAuth 1dHelp and documentationMore info on access code and who has use of it, maybe in FAQEither more into on textbox or in FAQBen
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Authentication/OnboardingAuth 11Help and documentationcopy about quick exit hard to understandclearer copyGrace
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Authentication/OnboardingAuth 1 dHelp and documentationno help on what access code isadd an info iconVero
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Authentication/OnboardingAuth 1 mHelp and documentationno help on what access code isadd an info iconVero
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Authentication/OnboardingAuth 7-9 dHelp and documentationadditional instrution needed for features user is not used to
add an FAQ for site, links to more information in the modals, more informative modals
Vero
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Authentication/OnboardingAuth 7-9 mHelp and documentationadditional instrution needed for features user is not used to
add an FAQ for site, links to more information in the modals, more informative modals
Vero
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Authentication/OnboardingAuth 11mHelp and documentationwhat does menu do? when does it change?add menu to onboarding tutorialVero
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Authentication/OnboardingAuth 11d, 11mHelp and documentationwhat does bell icon do? add notifications to onboarding tutoriaVero
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Authentication/OnboardingAuth 5 dMatch between system and the real worldDisplayed name, isn't really used before on other screensChange the wording to match what is on Auth 2 dVero
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Authentication/OnboardingAuth 10dRecognition rather than recallshould include FAQ from the first log inadd FAQVero
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Authentication/OnboardingAuth 10mRecognition rather than recallshould include FAQ from the first log inadd FAQVero
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Authentication/OnboardingAuth 6dUser control and freedomNo back button to see prior OB stateInclude back buttonBen
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Authentication/OnboardingAuth 2mUser control and freedomBack button missingAdd back buttonBen
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Authentication/OnboardingAuth 6mUser control and freedomNo back button to see prior OB stateInclude back buttonBen
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Authentication/OnboardingAuth 2mUser control and freedomMissing back buttonKirby Hsu
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Authentication/OnboardingUser control and freedomThere aren't any go back arrows Add back arrows or similarValeria
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Authentication/OnboardingUser control and freedomI read that users shoukld be given two ways for exiting a modal. Soemtimes they don't even have one during the onboardingValeria
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Authentication/OnboardingAuth 6,7dUser control and freedomno way to leave tutorialadd skip or XVero
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Authentication/OnboardingAuth 6,7mUser control and freedomno way to leave tutorialadd skip or XVero
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Authentication/OnboardingAuth 9 dVisibility of system statusUser won't know that they are testing Quick exit by clicking continue and will probably be confused as to what's going onChange the button from saying continue to Test Quick ExitAlexis
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Authentication/OnboardingAuth 5dVisibility of system statususer can't tell how long onboarding tutorial isadd pagination indicator to the modalsVero
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Authentication/OnboardingAuth 5mVisibility of system statususer can't tell how long onboarding tutorial isadd pagination indicator to the modalsVero
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Authentication/OnboardingAuth 3dVisibility of system statusno status for updatingadd to please wait, don't leave pageVero
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Authentication/OnboardingAuth 3mVisibility of system statusno status for updatingadd to please wait, don't leave pageVero
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Authentication/OnboardingAuth 2D 2MVisibility of system statusThe page does not inform the user how many steps they need to take to complete registration
Visual cues informing % of completion or steps
Will
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