Social Service Agency Updates

	A	B	C	D	E	F	G	H	I
1	Organization	Jackson	Agency Contact	Email	Current Update	Have child care resources been shared with staff and/or families?	Seeing clients in office, virtually or hybrid of both?	Availabilty of services or is there a waiting list?	Last Updated/ Staff Initials

2	71Five Ministries	Both		matt@71five.org
3	AARP Tax Aide Program	Both			All AARP tax sites have been closed.
4	ACCESS					Contact: Luis Sanchez 541-774-4319 or email lsanchez@accesshelps.org	gdusenbury@accesshelps.org
5	ACCESS Bridges((ee				No home visits. Check-ins by phone.
7	Adapt Housing				Adapt is screening clients for illness, if no concerns, the service is continuing as normal. If there are illness symptoms, the service will be modified.
8	Adapt Navigator				Adapt is screening clients for illness, if no concerns, the service is continuing as normal. If there are illness symptoms, the service will be modified and we will be advised of the changes.
9	Addictions Recovery Center	Jackson		nathano@addictionsrecovery.org	Addictions Recovery Center is now conducting admissions and assessments via phone. This includes admissions for new clients to all ARC services, including medically-monitored detox, residential treatment and outpatient services. Outpatient services – including individual and group treatment and peer-mentored recovery support - are also now being conducted via telehealth. This allows clients to access a Certified Alcohol and Drug counselor or Certified Recovery Mentor by phone or video. For more information, or schedule an assessment or appointment, please call our main line at (541) 779-1282.
10	Aging & People with Disabilities	Both			Meal sites see "AAA Meal Sites" tab
11	Alberstons and Safeway	Both			All Albertsons and Safeway stores will reserve at least the hours from 7 to 9 a.m. every Tuesday and Thursday for these vulnerable shoppers to get what they need.
12	AllCare	Curry, Jackson, Josephine, So. Douglas		Carrie.Prechtel@allcarehealth.com	The main office is open. The Babe store is by appointment only Phone: 541-471-4106 https://www.allcarehealth.com/
13	Asante	Both	Sallas Kitty, Shannon Roseanna	Katherine.Sallas@asante.org; Roseanna.Shannon@asante.org	Asante will remain open.
15	Ashland Community Counseling Center				Provide low cost counseling services to individuals (adults or children or families). Serving through Tele-Health. Contact 541-708-5436 to schedule an appointment. Sliding scale $10-$65/hr. Do not accept insurance. Office rentals for therapists or anyone who would like to rent office space.
16	Ashland Community Resource Center	Jackson			Showers and laundry services are not available currently at the shelter is open 7pm (No new people are being taken in) Emergency Shelter at the Presbyterian Church may be open? They are extremely overstaffed at this time but are still open 9-2pm for now.
17	Ashland Emergency Food Bank	Jackson		info@ashlandefb.org	Effective March 17th, AEFB will be open and distributing food using a box delivery model to maintain social distance. No clients will be allowed inside the building during this interim shift. All existing clients, and people newly needing support are welcome. We will have limited ability to provide for special dietary requirements or choice.
18	Ashland Methodist Church	Jackson		offmgr@ashlandmethodist.org
19	Ashland Parks and Rec	JacksonR2-D2 e 3rd e 3rd 3rŕ 4ttet defense free 3 r 3 r b r 3D 3evsrw4t see 344eee32222rrr3			For APRC programs that are not canceled, we are following the recommendations of the CDC (Centers for Disease Control) and suggesting that participants, instructors and volunteers practice social distancing and stay six (6) feet away from others, avoid hand shaking, cover your mouth and nose with a tissue or sleeve when coughing or sneezing and please do not attend if you are sick.
20	Ashland Senior Services Division Ashland Senior Center	Jackson		seniorinfo@ashland.or.us	Ashland Senior Services Division is available at 541-488-5342 or seniorinfo@ashland.or.us to assist seniors and their families to find needed services. The Division is also doing outreach calls to vulnerable seniors, enrolling seniors in Adopt A Neighbor Ashland for help with shopping and errands, and offering a Senior Phone Buddy program to match seniors to a peer for check-ins and socializing by phone or video chat. The Food & Friends senior lunch program, administered by our partner the Rogue Valley Council of Governments, continues to package and distribute meals from Ashland Senior Center. Seniors (60+) may contact Food & Friends at 541-734-9505 to request home delivery or arrange to pick up meals weekly
21	Ashland Supportive Housing	Jackson			Stephanie respite program is closed – community outreach volunteers are also affected. They are closed for an unknown amount of time.
22	Ashland YMCA	Jackson			Closed until end of March. Offering emergency childcare.
23	Bartender Layoff Assistance	All			USBG National Charity Foundation: https://www.usbgfoundation.org/beap
24	Beckett Center	Jackson			Requiring medical screenings for symptoms of covid-19 for admission. Limiting ins and out to medically required contacts with health care providers.
25	Boys and Girls Club	Both	Clarissa Law	clarissa@begreat4kids.com	All Boys and Girls Club sites closed util April 1, Illinos Valley until April 10, Sports closed until April 1
26	Bridging Communities	Both		info@bcoregon.org	April newsletter: https://dlaerenjeir9c.cloudfront.net/wp-content/uploads/2020/04/02221515/BC-April-NL.pdf
27	Butte Falls Community Schools	Jackson		programdirector@bfcsp.org info@bfcsp.org	Preschool closed (following public school schedule). Pantry making emergency boxes by appointment and delivery. Director in office Mon-Thursday 10-4 541.865.3500
28	Call a Ride	Both			Services through the end of April are limited to availability for medically essential transports only. For services like Dialysis, Chemotherapy, etc.
29	Carol Law				Child Welfare contracted service remains functioning as normal. If the Child Welfare involved family has illness symptoms and the services needs to be modified, the provider will let the worker, worker’s supervisor, RD and Contract Admin know.
30	CASA Family Finders				Family Finders are in our offices. No service modifications.
32	CASA Jx Co	Jackson		casa@jacksoncountycasa.org	Office closed to public. Open to CASAs by appt. Checking in virtually. Contacts have increased due to virtual check ins.
33	Celebrate Recovery	Both		celebraterecovery@trail.org
34	Celebrate Recovery at Journey Church	Jackson		sandman338@hotmail.com	Celebrate Recovery at Journey Church has started back up but are observing social distancing so you’ll need to call to check the numbers of the group. They meet Monday, Wednesday, and Thursday at 6:00 pm. Call John Sanders (541-245-1969) or Kathy Sanders (541-261-5921) for additional info.
35	Center for Nonprofit Legal Services	Jackson			Office closed to the public but available by phone or email at: 541-779-7292 or email us at jclegalservice72@gmail.com
36	Charter Spectrum Internet	All			Charter Spectrum Internet provider will offer free broadband and wifi to all homes that currently don't have internet service and have children in K-12th grade, for the next 60 days. They do require credit card info to start charging after the 60 days.
37	Child Care Resource Network	Both	Juarez Lorena	lorena_Juarez@soesd.k12.or.us	541-776-8590 x 1126/ccrn@soesd.k12.or.us - Information for child care providers, schools, and other entities about becoming an emergency child care facility, information for parents on getting referrals for emergency care, support for providers and teachers offering emergency care
38	Child Welfare				Child Welfare contracted service remains functioning as normal. If the Child Welfare involved family has illness symptoms and the services needs to be modified, the provider will let the worker, worker’s supervisor, RD and Contract Admin know.
39	Child Welfare Provider Weekly Meetings	Both			Effective today, providers will be calling into the conference line to staff with workers. Caseworkers can attend in person, with social distancing, or also call into the conference line. The RDs will be sending out the conference line details to providers and caseworkers.
40	Children's Advocacy Center	Jackson		CDickson@cacjc.org	CAC is fully open for forensic interviews, advocacy, medical, and therapy services. We are limiting the number of families in the building at a time and not allowing walk-ins. Therapy is being done both in person and via a HIPPA compliant video chat platform.
41	Choices 4 Recovery	Both	Motter Laurie	laurie.motter@choices4recovery.com
43	City of Ashland	Jackson			Utility customers will not be charged late fees for past due balances through 4/30/2020. Utility customers will not be disconnected for late for non-payment through 4/30/2020. Bill payment plans will be extended beyond the three-month policy timeframe. Portable restrooms and handwashing stations have been installed throughout the city. They have unlocked all outdoor electrical outlets so that our unhoused neighbors can charge phones and laptops.
44	City of Jacksonville	Jackson			City Hall open but encouraging using dropboxes, online pmt, and phoen calls. City will assist with utilities as needed. Call 541-899-1231
45	City of Medford	Jackson			The City of Medford is pleased to announce the availability of $50,000 in child care assistance funds to help eligible child care providers build capacity as existing emergency child care facilities or to reopen amid the COVID-19 pandemic. Eligible capacity building expenses include staffing; supplies and materials; facility leasing; and other COVID-19 related essentials to support providers that assist Medford families. Please note that PDF or paper applications will not be accepted for the City of Medford’s Child Care Assistance RFP. Contact the Planning Department at the City of Medford to start the application process and obtain the online application at planning@cityofmedford.org.
46	City of Phoenix	Jackson			City Hall closed. Payments to drop box out front. If you need payment assistance call 541-535-1955 ext 305.
47	City of Talent	Jackson			All facilities closed to the public. All mtgs cancelled. The Food and Friends senior lunches will be discontinued until further notice, but Food and Friends volunteers will be available outside the Community Center on Tuesday, March 17, during lunch hours to distribute packaged and frozen meals to any seniors who come to the Community Center. Talent Food Bank will continue to operate on Thursdays at its regular time, but staff will be handing out food to participants through the rear basement door at Town Hall. Utilities waiving late feees and relaxing water shut off policies.
48	College Dreams	Both	Jennifer Perry	jperry@collegedreams.org	College Dreams is still open and staff are still working full time with students and families via email, phone, text and social media. We are also delivering food boxes from the JO CO Food Bank and have provided Chromebooks to families in need. Office is open limited hours - please call 541-476-8146 or email admin@collegedreams.org for information.
49	Columbia Care	Jackson		tallen@columbiacare.org	The Beckett Center is limiting entry and exit to the facility and increasing sanitation.
50	Community Alliance of Tenants	Both		jesse@oregoncat.org	The Community Alliance of Tenants Renters’ Rights hotline is still operating from 1:00-5:00 on Mondays, Wednesday, Fridays and Saturdays and 6:00-8:00 on Tuesdays. The number is 503.288.0130. We are also holding several weekly calls with renters for advocacy and community response to the covid crisis. Folks can contact me at jesse@oregoncat.org if they want to be plugged in more.
52	Community Counseling Center of Ashland	Jackson			Provide low cost counseling services to individuals (adults or children or families). Video, phone, and some in person counseling offered at this time.
53	Community Family Court	Jackson			CFC staffing is happening telephonically. CFC court is happening telephonically. CFC is taking new referrals. Families are then being screened over the phone.
54	Community Living Case Mgmt	Both		sgordon@clcmoregon.org	The office is closed to the public. All case managers as well as many other staff are working remotely. Paperwork can be dropped in the metal mail box slot located outside the front door. Our mailbox is Suite C.
55	Community Works	Jackson	Angela Cleveland	angela@community-works.org	HelpLine crisis line is operating 24/7. Please call this number to access all of our services at 541-779-4357. Please no walk-ins. Dunn House Shelter is operating 24/7 and has room available. Transitional Living Program providing housing and support. Victim advocates stationed at courthouse to assist with protective orders. Victim advocates at DHS, Medford Police Dept., Sheriff’s Office, and Central Point Police Dept. to assist victims within those systems. Additional victim advocates available to support with health care access and other support related to staying safe from abuse.	Yes	Both	Availability	KC 6/30/20
56	Community Works DV Advocacy				Service continuing as normal. Advocates still stationed in our office.
57	Consumer Credit Counseling	Jackson		thompsonw@cccsso.org	Consumer Credit Counseling is currently open but we are trying to only do counseling by phone. In some situations it may be necessary for clients to come into the office for counseling.
59	Department of Consumer & Business Services	All			https://www.oregon.gov/dcbs/Pages/index.aspx
60	Dept of Human Services (DHS)	Both			All our offices are open and that people are encouraged to apply through CAPI https://apps.state.or.us/onlineApplication/ and by contacting their local office https://www.oregon.gov/dhs/offices/pages/index.aspx
61	Developmental Disability Services	Jackson			DUE TO COVID-19 all DD services are being provided remotely please call (541)774-8205. If you are needing to deliver paperwork to DD please use the drop box provided in the HHS building on 140 South Holly.
62	Disability Rights Oregon	Both		frontdesk@droregon.org
63	Disabled American Veterans	Both		wsjanus@hotmail.com	Transport services have been resumed within a 20 miles radius of Roseburg VAMC. We hope to resume services from White City soon.
65	Eagle Point Senior Community Center	Jackson		eaglepointsrctr@gmail.com
67	Early Learning Network	Both			Not requiring daycares/preschools to close - info here: https://oregonearlylearning.com/COVID-19-Resources
68	Easter Seals	Both	Deb Sanchez	dsanchez@or.easterseals.com	Easterseals OR SCSEP Medford and Grants Pass offices (located in WorkSource offices) are closed for all in-person services. We continue, however, to provide services virtually via telephone and Zoom meetings.
69	Easterseals OR Senior Community Service Employment Program	Both		jcarrico@or.easterseals.com	Easterseals OR SCSEP Medford and Grants Pass offices (located in WorkSource offices) are closed for all in-person services. We continue, however, to provide services virtually via telephone and Zoom meetings.
70	Empower/Evolutionary Consulting	Both			Empower will continue to provide coaching. All coaching is done over the phone so we will have no disruption in services. Referrals are welcome and can be made via phone (541-778-1354) or email: tiffany@evolutionary-consulting.com.
72	Every Child
73	ExperienceWorks	Both		knewell@experienceworks.org
74	FACT Oregon	Both	Olivier Heather	heather@factoregon.org	Main office closed. Contact at (503) 786-6082 or 1 (888)-988-3228 or support@factoregon.org.
75	Family Nurturing Center	Both	Colette Pare-Miller	colette@familynurturingcenter.org	In early May, KEEP will begin virtually. -A Warmline is starting up and answered by therapists. 8 calls came in yesterday. Mental health services are occurring by phone. They are working to get telehealth up and running. FNC is working with other agencies to provide community supplies to families in need. Please see attachment for more information.
76	Family Nurturing Center ISRS				Service is continuing as normal. If the provider or family has illness symptoms, the service will be modified and we will be advised of the changes.
77	Family Nurturing Center Long term Housing				Service is continuing as normal. If the provider or family has illness symptoms, the service will be modified and we will be advised of the changes.
78	Family Solutions ISRS				Family Solutions is accepting new clients in both Medford and Ashland outpatient services (telehealth encouraged, in-person accepted). Therapists embedded in the Ashland elementary schools and Phoenix High School will be accepting new clients (telehealth when distant education is offered) with the beginning of the school year. Therapists in the Medford School District middle and high schools are payer-blind and accepting referrals (telehealth when distant education is offered) with the beginning of the school year. Day treatment is open. Intensive In-Home Support and Reunification Services Program (ISRS): high-risk families still receive home visits and the rest of the clients in this service have been moved to phone contact.
79	Family Support and Connections	Both			“Therapeutic” phone contact is a way to accomplish both distancing and support. These calls would include conversation about the families’ plan, progress and additional needs also wellbeing of the family. These will count as “direct contact” hours. For potential on continuing classes, if you have a facility with enough room for the minimum 6-foot distance (CDC recommendation) between participants and your classes have fewer than 10 attendees (Governor recommendation) those class could continue.
80	Federal Student Loans	Both			Suspension of Federal Student Loan payments and waived interest for 60 days. As of March 13, 2020, all federally held student loans will automatically have the interest rate dropped to 0% for 60 days, but suspension of payments will need to be requested on an individual basis; borrowers are encouraged to contact their loan servicer directly online or by phone to request the forbearance. The Secretary of Education has also authorized automatic suspension of payments for federal borrowers 31+ days delinquent as of March 13, or who become 31+ days delinquent, as a safety net during this national emergency.
81	FEMA	All			The deadline to file for FEMA Individual Assistance is November 16th. I am attaching the .png files I created to help us communicate this out. Please share widely. Flyers attached.
82	First Presbyterian Church	Jackson			We at First Presbyterian Church on 8th and Holly are still giving sack lunches on Mon-Thur from 9-12. Our food bank on Wed afternoon will continue as long as we have food to share
83	First United Methodist Church	Jackson	Kimberly Jones	churchoffice@medfordumchurch.org
84	Food and Friends	Both			Senior lunch program will continue to stage meals at the Center for their home delivery program, but there will be no congregate lunch. Instead, lunch participants may come to the Center during lunch hours to pick up meals to take home; participants will be assigned a day and time for weekly pick up.
85	Friends of the Animal Shelter	Jackson		fotas@fotas.org	JCAS animal adoptions are done by appointment only. Also by appointment only is the low cost vaccination clinic. This will be a drive through platform on the 3rd Saturday of the month. Call JCAS 541-774-6654 for more details or to make an appointment. FOTAS new volunteer orientations are cancelled until further notice. If anyone wants to get on a waiting list to volunteer when that is opened up, they can email fotas@fotas.org
86	Geronimo Project	All	Bonnie VanDusen	bonnie@geronimo-project.com	Geronimo Project is to bring change to the foster care system in Oregon and support to foster parents and community programs while sharing our story of redemption and hope in a transparent forum. We provide education resources, community events and speaking engagements. Monthly mixers, networking, speaking engagments & support. Foster, Adoptive Conference May 2021 www.geronimo-project.com	N/A	All	Open Services	6/29-BLV
87	Gleaners	Jackson		gleaners16@gmail.com
90	Grandmas to Go	Both		grandmas2go@gmail.com	Grandmas2Go-Family Coaches has suspended Orientation, Volunteer Trainings and Gatherings in both Jackson and Josephine Counties until further notice. If it is safe to do so, volunteers and families are determining their availability to interact on a case by case basis.
94	HASL Independent Living	Both		staff@haslonline.org	HASL is still closed to the public, loaning equipment through contactless delivery only in Josephine county, returns that are sanitized can be left by the back door during business hours M-TH 9-3 and a staff member will come out to bring it in. all other services are only available by phone.
96	HealthCare Coalition of SO	Both		amy.thuren@hccso.org	The Double Up Food Bucks (DUFB) Program is a great way for EBT recipients to stretch their food dollars. . DUFB flyers in English and Spanish attached, for more information - https://doubleuporegon.org/ HCCSO is operating from home offices in Jackson, Josephine and Douglas counties. Healthy Start programs are being run from partner sites in Josephine county (Jo Co Public Health, Siskiyou Community Health). Check their websites for updates.
97	Healthy Families of Southern Oregon	Both			we are not currently providing visits in the home. However, we are providing visits over the phone or virtual visits for families enrolled in the program. We are currently taking referrals. Any community partner can call into our office with a referral, or they can provide our contact information to families so they can reach out to us. Contact information for referrals and/or questions: Phone: (541) 500-8407 Fax: (541) 500-8409
101	Hearts with a Mission	Both		bill.h@heartswithamission.org	Limiting shelter visitors. No volunteers in shelters. Strict hygeine protocls in place. All large group outings suspended and recreational opportunities limited to outdoor activities only. Staff mtgs and Community dinners postpones. Homeless 2 Helpful Fun Run postponed.
102	Hearts with a Mission - Internal				We are taking precautions and are seeing most youth on alternative devices such as FaceTime, Skype, zoom, or by phone. ILP central has allowed this type of face to face for us.
103	Help Now	Jackson		info@helpnowadvocacy.org	Open for assistance , call 541-732-1911 if in need of help. No walk-ins for now.
104	Helping Residents of Ashland	Jackson		info@helpingashland.org
105	Henderson Behavioral Health				Services are continuing as normal.
106	HIV Alliance	All		dzahner@allianceor.org	Open and operating with precautions in place.
107	Housing Authority of Jx Co	Jackson		jason@hajc.net	Office closure but still available via phone and email: 541-779-5785 ext. 1000 and info@hajc.net. Cancelling all in-person meetings, gatherings, and events including at our main office, our community building and housing communities. Our response to maintenance requests will be temporarily limited to urgent and emergency repairs. HAJC housing waitlists continue to be open. You may access our applications at our website at www.hajc.net or request an application by mail by calling (541) 779-5785 ext. 1063 or email us at info@hajc.net.
112	Inclusive Partners	Both			Still operating through email and phone calls.
113	Jacksn County Parks	Jackson			All Jackson County Park facilities are closed to the public
114	Jackson Care Connect	Jackson		startingstrong@jacksoncareconnect.org	Starting Strong store is closed, however they can work with families for urgent needs. For assistance emai lrosenthalr@careoregon.org or leave a msg at 541-494-1004.
115	Jackson Child Welfare ART Team	Jackson			Will begin tele-working tomorrow.
116	Jackson County Courts	Jackson			Court is open M-F 8am to 4pm. Court Windows are open 8am to Noon. There is a drop box available
117	Jackson County Disability Services	Jackson	Rick Hammel	HammelRF@jacksoncounty.org	Operating as usual.
118	Jackson County Foster Association	Jackson	Contact at (612) 423-6182		The mission of the Jackson County Foster Parent Association is to empower, support and advocate for foster, adoptive and relative families who enrich the quality of life for Jackson County children. Clothing Warehouse Hours: During this time, the warehouse is open by appointment only. Please contact Christina at 612-423-6182 or Shauna at 541-778-0174. JCFPA Meetings: Meetings are cancelled through April 2020 at this, please stay tuned for additional details. Birthday Closet: During this time, the birthday closet is open by appointment only. Please contact Christina at 612-423-6182 or Shauna at 541-778-0174
119	Jackson County Fuel Committee	Jackson			Operating as usual.
120	Jackson County Health & Human Services	Jackson	Kristi Johnson	Kristi.JOHNSTON@dhsoha.state.or.us	•All public meetings and conference in the HHS building on 140 South Holly have been canceled at this point. • WIC Services are all phone based at this point in time with no face-to-face appointments. • Maternal and Child Health/Family Nurse Partnership are no longer doing home visits, appointments are now all phone based. • At this time Public Health is offering immunizations by appointment only., HIV screenings and HEP C screenings, however we are seeking further guidance from Oregon Health Authority around our ability to limit or discontinue these services during this high-risk time. • Environmental Health is limiting the number of inspections that they are doing at this time and are doing much of their work mobile rather than face-to-face. • Veterans Service Office is limiting face-to-face appointments at this time. Providing application completions and supports over the telephone. • Mental Health and Developmental Disability Services will be primarily done via telephone and teleconferencing, again limiting the number of individuals in the HHS building. • 24/7 crisis will continue as usual, with minimizing the number of face-to-face as much as is clinically possible in these situations and will be working to offer a triage crisis response area in the HHS building for those needing a face-to-face response. • Any individuals receiving services through Jackson County Mental Health and are on an injectable medication, will continue to receive those injections in the clinic by appointment. • Syringe Exchange continues to be open as it is considered a critical and essential service. Syringe Exchange services will be moved outside, allowing clients to practice social distancing while receiving services. Notification of any further changes to that service will be sent out should that happen.
121	Jackson County Library Services	Jackson		kmay@jcls.org	Jackson County Library Service will be returning to Stage 4, Front Door Services on Thursday, November 12. Staff will provide Front Door Services at all 15 branches – please see a list of current hours on our website: https://jcls.org/hours_locations Access to computers will be provided at all branches.
122	Jackson County Mental Health	Jackson			Providing the majority of our services either remotely or in the community. Our crisis line continues to be 24/7 and our walk in hours are currently 8 -5 but will going 9-4 as of August 31, 2020 as the numbers for COVID in Jackson County continue to increase.