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2 | CS COREterly | College | Module | Your Name | Question Help us to be prepared to give you the most complete answer! Let us know your question here; please provide as much detail as concisely as possible. | Notes | ||||||||||
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4 | 3/21/24 | South Seattle | Records & Enrollment | Brianne Sanchez | Wondering best practices for mananging waitlists and what queries folks use. we are finding that when a class fills up and is triggered as "closed" in ctcLink, the waitlist stops and requires manual intervention. | |||||||||||
7 | 8/15/24 | Whatcom | Lisa Collins | Does anyone know what happened to the modality proposal for student helper text? Is that coming in the future? | ||||||||||||
8 | 8/15/24 | Pierce | Misty Presser | |||||||||||||
9 | 8/15/24 | Skagit Valley | Tammy Murphy | Bulk upload. Mass updates without using the GUI for individual records. Maybe done in test environment and rolled over. Mostly think about the Copy Prior Term functionality. | This change would likely require an enhancement request. Tammy was provided additional information about how ERs work and how to find in progress ERs. | |||||||||||
10 | 8/15/24 | North Seattle College | Roberta Lord | why do combo codes/ budgets change with no direction from me? I’ve had faculty moonlight budgets switch to inappropriate grant budgets and it can take forever to get them fixed. | This question is not related to Core topics, so the user was encouraged to contact the HCM Support team for assistance. | |||||||||||
11 | 8/15/24 | Pierce | Mirranda | gainful employment........ any updates on what support is going to be available? we are using the NSC option. seeing records from 2015 to current in our report. Nothing says fun like legacy AND ctcLink data..... | Kyrsten said that Support will do some research and provide additional information on who to contact. Marissa said, "In the Gainful Employment presentation on 06/18, hosted by SBCTC Policy Research, Summer Kenneson listed herself as a contact for GE-related questions." | |||||||||||
12 | 8/15/24 | Big Bend | Kerri | Is anyone usIng the Degree Boost query? QCS_AA_DEGREE_BOOST. I can't seem to get it to run, and I don't know if it something about my AAR config or my security access. | Marissa recommended reviewing the Degree Boost QRG and checking to ensure that 1) Kerri has the appropriate query security and 2) that Big Bend has AARs set up to return results in this query. Kael recommended scheduling the query for best results. | |||||||||||
13 | 8/15/24 | Big Bend | Kerri | I'm struggling with a linked class requisite set up. Do we have time/resources to look at that? | ||||||||||||
14 | 8/15/24 | Everett | Flora | OAAP system is not working 100% | Kyrsten recommended that a ticket be submitted since this issue seems to be impacting a small population of students/ applicants. | |||||||||||
15 | 8/15/24 | Big Bend | Kerri | I'm struggling with a linked class requisite set up. Do we have time/resources to look at that? | Kerri shared her screen and Maria walked her through the process of reviewing and troubleshooting her requisite set up. Kael said, "I wrote a query to help with this - QCS_CM_LINK_CLASS_REVIEW" | |||||||||||
16 | 8/15/24 | Edmonds | Megan | We've found a query that's returning unexpected results. What do we do? | Reach out to local query developer(s) for assistance. If the LQA is unable to identify or fix the issue, they'll submit a ticket to the Reporting team for additional assitance. | |||||||||||
17 | 8/15/24 | Big Bend | Kerri | How do other colleges request transcripts from students? | Recommendations: Service Indicators blocking enrollment until meeting with an advisor/ submitting transcripts; Message Center; 3C Comms; 3C Checklists; | |||||||||||
18 | 8/15/24 | Tammy Murphy | Any resources on class and course building? | Jill recommended the Coding Manual and a link to a page with useful queries. Marissa recommended Anaa @ SFCC's older course/ class building Work Session. | ||||||||||||
19 | 8/15/24 | Lower Columbia | Kara Mathers | Resources for billing High Schools for Open Doors? | Kerri said, "We have an open doors program, but not sure who does the billing. If you want to send me an email, I can try to find out and get back to you." Kara will reach out to Kerri. | |||||||||||
20 | 11/21/24 | Skagit Valley | Valerie Thompson | When running query with term to term prompt, should more than one term return results? QCS_AC_CLASS_ROSTER | ||||||||||||
21 | 11/21/24 | Spokane | Krystal Taylor | Has anyone had issues with links inside of service indicators going to a blank screen? | Ticket has been escalated to Joe. 204832 | |||||||||||
22 | 11/21/24 | Renton Technical | Emily Terry | Curious about results from QCS_SR_NSC_DISCONTINUED_STACKS? | ||||||||||||
23 | 11/21/24 | Michelle Smith | Is there a good query to identify grade rosters that have partially entered grades and the roster has not been set to approved? | |||||||||||||
24 | 11/21/24 | Big Bend | Kerri Furman | How about a query to identify which classes on the schedule have prereqs attached? Would sure make Permission Codes easier to manage. | ||||||||||||
25 | 11/21/24 | Big Bend | Kerri Furman | Is there any query that might be used that doesn;t focus only on FInancial Aid? | ||||||||||||
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