AB
1
Shortcut Templates for easy conversations

Directions:
1. Select File in the upper menu.
2. Select
Make a copy.
3. Give your file a new name.
4. Then, select a location for your new copy in your Google Drive account and hit the
Make a copy button.
5. In the
Sample shortcuts sheet, adjust the templates for your business requirments and brand voice.

See complete instructions for uploading your shortcut templates here:
https://help.tawk.to/article/shortcut-templates-for-easy-conversations.