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HECVAT™ Solution Provider Response - Start Here
Version 4.1.4
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Date Completed
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Instructions for Solution Providers
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1. Complete the "Start Here" tab and review the "Required Questions" guidance to find the other sections are required for your product or service.
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2. Complete the "Organization" tab and the applicable questions in each of the next 5 tabs (Product through Privacy) that apply, based on your answers to the "Required Questions."
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3. Guidance in column E may change based on your answers to prompt details in "Additional Information." If leaving an answer blank, you must also state why in "Additional Information".
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4. DO NOT complete any fields in the "Evaluation" sheets or the "Analyst Notes" column.
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5. Return the completed file to institutions.
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* Denotes critical questions. Critical questions are those deemed most important to institutions by higher education volunteers.
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For full instructions, please visit educause.edu/HECVAT
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General Information
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GNRL-01Solution Provider Name
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GNRL-02Solution Name
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GNRL-03Solution Description
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GNRL-04Solution Provider Contact Name
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GNRL-05Solution Provider Contact Title
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GNRL-06Solution Provider Contact Email
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GNRL-07Solution Provider Contact Phone Number
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GNRL-08Country of Company Headquarters
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GNRL-09Employee Work Locations (all)
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Company Information
AnswerAdditional InformationGuidanceAnalyst Notes
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COMP-01Do you have a dedicated software and system development team(s) (e.g., customer support, implementation, product management, etc.)?*
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COMP-02Describe your organization’s business background and ownership structure, including all parent and subsidiary relationships.Include circumstances that may involve offshoring or multinational agreements.
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COMP-03Have you operated without unplanned disruptions to this solution in the past 12 months?
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COMP-04Do you have a dedicated information security staff or office?
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COMP-05Use this area to share information about your environment that will assist those who are assessing your company's data security program.Share any details that would help information security analysts assess your solution.End Table Data
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Required Questions
AnswerAdditional InformationGuidanceAnalyst Notes
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REQU-01Are you offering a cloud-based product?If you are only offering a service, or are offering a product that is not cloud-based, answer "no".
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REQU-02Does your product or service have an interface?This includes any interface for end users and interfaces used by administrators at the institution.
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REQU-03Are you providing consulting services?
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REQU-04Does your solution have AI features, or are there plans to implement AI features in the next 12 months?
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REQU-05Does your solution process protected health information (PHI) or any data covered by the Health Insurance Portability and Accountability Act (HIPAA)?Answer "yes" if your solution handles personal health information (PHI), either directly or via a third party.
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REQU-06Is the solution designed to process, store, or transmit credit card information?Answer yes if your solution handles PCI (credit card) information, either directly or via a third party.
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REQU-07Does operating your solution require the institution to operate a physical or virtual appliance in their own environment or to provide inbound firewall exceptions to allow your employees to remotely administer systems in the institution's environment?
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REQU-08Does your solution have access to personal or institutional data?This includes patient data, student data, employment data, human research data, financial data, etc.End Table Data
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Note: The "Organization" tab is required for ALL products and services.
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Copyright © 2025 EDUCAUSE
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