Karma Diva Levels of Service: Outline/Estimator [Client Copy]

	A	B	C	D	E	F	G	H
1	Levels of Attention >>>> Areas of Focus ↓↓↓	Maintenance Cleaning	Deep Cleaning *May apply for bigger jobs or requests that are spaced LONGER THAN 6 months apart.	Custom Care Additional effort on Maintenance and Deep Cleaning visits	Tasking: Level 1	Tasking: Level 2 or Deep Cleaning Plus	Tasking: Level 3

2	We are here to help keep your home running smoothly and efficiently. We offer 3 levels of House Cleaning and 3 levels of Tasking service so that we can meet your needs at a budget conscious level that works!	Routine Maintenance Cleaning $50/hr + $12.50 Resource Management Our basic standard cleaning is still meticulously thorough.	Maintenance Rate + $5.00/hr $55/hr + 7% Resource Management - Deep Cleanings requested more than 6 months apart; with or without maintenance service minimum - First Time Cleanings - Anytime a professional cleaning of any kind has not happened in 7 weeks or more with normal wear and tear.	Additional $2.50/hr Includes 7% Resource Management if the Custom Care Request involves additional material or administrative resources to carry out - Appointments that require more attention due to more than 2 pets or additional human activity - Holiday Weeks: Thanksgiving, Christmas, New Year - Last-minute requests - Longer commute or more difficult driving/parking	Deep Cleaning Rate $55/hr + 7% Resource Management Tasking is designed to offer more detailed requests than what typical house cleaning will offer. These requests typically fall more in line with housekeeping. We do require at least 3 days notice to accommodate these requests in our work orders for each appointment. If we are able to fulfill these requests with less notice we may add a Peak Rate charge for that visit.	Tasking Level 1 Rate + $2.50/hr Additional care or attention needed Deep Cleaning Plus Rate $57.50/hr + 7% Resource Management - Deep cleanings exceeding 4.5 hours with a two-person team or 6 hours with a single technician. - Any instance where our technicians dedicate more than 90 minutes of focused attention to a single room or area.	Tasking Level 2 Rate + $2.50/hr $60/hr + 7% Resource Management Additional care or attention needed	Important Notes about our Tasking Service: - Any additional Supplies or Excessive Waste Removal Fees obtained by Karma Diva or our associates to complete tasks will be included for reimbursement on our final invoice to the client. Timely communication around this aspect is essential to our professional process. - We do not guarantee licensing for any tasks accepted. That said, we are not electricians, so we promise not to attempt to rewire your house. Tasks are limited to legal requests only. We're here to help you flip your mattress, not fix your plumbing or take anyone out, including pests. - We promise not to accept any job that we are not 100% confident we can manage safely within our skill set.
3	Bedding	Nothing is done with client beds during routine maintenance service except making sure the dust from around the bedside tables and baseboards is cleared either with dusting or light vacuuming	Same as Maintenance	Same as Maintenance, we expect a bit more debris for Deep Cleanings. Baseboards may be wet wiped instead of dry dusted.	Full Strip and Remake of bed sheets and blankets 1-2 beds * Dirty sheets are put into a pillow case and set near the washer	Full Strip and Remake of bed sheets and blankets 2-3 beds Duvet Management * Dirty sheets are put into a pillow case and set near the washer	"Full Strip and Remake of bed sheets and blankets up to 6 beds Duvet Management * Dirty sheets are put into a pillow case and set near the washer"
4	Baseboards and Ledges	Dry Dust or Vacuum only	Surfaces are wiped down thoroughly with a damp cloth and soapy water.	Surfaces are wiped down thoroughly with a damp cloth and soapy water.	Additional Care	Additional Care	Additional Care
5	Trays with items	This will be moved and cleaned around but we will not spend time on cleaning the tray or items themselves.	Tray and a handful of items dusted thoroughly; moved and cleaned under and around as well	Tray and a handful of items dusted thoroughly; moved and cleaned under and around as well	Additional organizing or more meticulous work	Additional organizing or more meticulous work	Additional organizing or more meticulous work
6	Windows	- Interior 3 sills and lower glass panel wiped and spot checked. - Available blinds dry dusted, Not lifted.	- Spot cleaning or damp wiping of blinds. Includes lifting blinds to access the rest of the window. - Cobwebs in the interior corners behind the blinds/valance - Weather threshold Sill: so debris from outside doesn't travel inside. - Upper window pane	- Spot cleaning or damp wiping of blinds. Includes lifting blinds to access the rest of the window. - Cobwebs in the interior corners behind the blinds/valance - Weather threshold Sill: so debris from outside doesn't travel inside. - Upper window pane	Tilt-In Windows that have less than 6 months build-up Cleaning beyond the interior window, including the middle/weather sill.	Tilt-In Windows that have 6-12 months build-up	Tilt-In Windows that have 2+ years of build-up
7	Refrigerator	- Outside Wiped down where accessible - Special Attention to Handles, Door Seams, and Water Tray. - Only clean as high as we can reach without a step stool.	Stand on Step Stool to clean the whole top of the appliance in addition to Maintenance Cleaning	Stand on Step Stool to clean the whole top of the appliance in addition to Maintenance Cleaning	- Cleaning and Shifting of multiple items to gain access to the top of the appliance. - Light Interior Cleaning (no food scraps or sorting)	- Heavier scrubbing of the interior of the appliance. - Light Sorting; putting things back where they came from (mostly)	- Sorting - Light to medium waste management. - removal of expired items - Education on how to dissasemble/reassemble interior parts to clean hard to reach areas.
8	Sofa	- Wipe or Vacuum visible surfaces - Vacuum as far underneath and behind as possible - Fold 1-2 blankets, straighten pillows	- Tidying 2-3 blankets - further vacuuming under cushions. - Additional blanket maintenance - Excess pet hair - if our clients are available to pull heavier furniture away from walls we can give more thorough attention	- Spot cleaning of upholstery - Tidying more than 3 blankets - Excess pet hair	- Excess Pet Hair or other debris - Laundry	- Removal of sofa covers for laundering	- Removal of sofa covers for laundering (extra effort required)
9	Shelving	- Dry Dust easily accessible surfaces and ledges - We'll move prominent items to dust under and behind but will only go as deep into the shelf as is readily visible - Dry Dust the tops of electronics	- All the way to the top - Damp/Dry Wipe of all available surfaces for excess finger prints or water marks - Vacuum as far as is reachable between the back of the unit and the wall. - Dry Dust underneath electronics without disturbing cords	- All the way to the top - Damp/Dry Wipe of all available surfaces for excess finger prints or water marks - Vacuum as far as is reachable between the back of the unit and the wall. - Dry Dust underneath electronics without disturbing cords	- Moving several small items off of the shelf to reorganize and put back or to put back exactly as they were found	Additional care for precious items	Additional Care
10	Kitchen Countertops	- Thoroughly clean under and behind items that are typically left on the countertop as well as wiping down the items themselves. - Include crumb/water trays. - Include Backsplash (More items will take up more time, less organized countertops will either be cleaned more superficially or will be billed at Plus Rates or higher.) - Stone countertops often need a finishing pass with a dry microfiber to collect left over residue and really make sure the countertops are smooth and shining.	- Cluttered countertops - Moving medium/large appliances like countertop ovens *It is our clients' responsibility to ensure there is nothing underneath the appliance that could scratch countertops. - Additional scrubbing	- Cluttered countertops - Moving medium/large appliances like countertop ovens *It is our clients' responsibility to ensure there is nothing underneath the appliance that could scratch countertops. - Additional scrubbing	- Moving or removing larger items to clean. We may need help with some items. - Organizing items on countertop by similarity - More detailed cleaning of small appliances like coffee makers, toasters, etc.	- Moving or removing larger items to clean. We may need help with some items. - Organizing and labeling items - Additional Care in cleaning of small appliances like coffee makers, toasters, etc.	* Additional Care or Research needed - Finding storage solutions to help declutter.
11	Cabinetry	- Damp wipe and dry as high as we can reach comfortably - Inside the door and framing - Handle	- All the way to the top - Any additional scrubbing that may be required	- All the way to the top - Any additional scrubbing that may be required	- Anything inside the door of the cabinet - Removing items and putting them all back	Organizing inside the cabinet	Additional Care
12	Cobwebs	Spot Check for visible cobwebs in general throughout the house	Full brush down of ceilings and walls in 1-2 rooms Special attention to recessed lighting and neglected corners	Full brush down of ceilings and walls in the whole house Special attention to recessed lighting and neglected corners	Excess moving of items to get to harder to reach areas	Additional Care	Additional Care
13	Ceiling Fans	Spot Check for visible cobwebs specifically on ceiling fans and light fixtures	Stand on step stool to wipe down all outer parts of the ceiling fan	Stand on step stool to wipe down all outer parts of the ceiling fan	Additional Care	Additional Care	Additional Care
14	Floors	- Vacuum all available surfaces - Vacuum all the edges of the room - Damp Mop larger open surfaces - Hands and Knees wipe the heavy traffic areas and perimeter of kitchens and bathrooms	Hands and knees wipe larger surfaces	Hands and knees wipe larger surfaces	Additional Care	Additional Care	Additional Care
15	High Chairs	Basic Wipe down of available surfafes	Additional stuck on food	Additional stuck on food	Removal of various parts to clean harder to reach areas	Additional Care	Additional Care
16	Cat Litter Clean-up	Vacuum Around	- Basic cleaning of baseboards and surrounding area - Careful vacuuming of surrounding area - Wiping down the baseboards and/or flooring around the litter box	- Basic cleaning of baseboards and surrounding area - Careful vacuuming of surrounding area - Additional wiping down of the baseboards or flooring around the litter box	Light scooping of litter and disposal	Medium scooping of litter and disposal	Heavy scooping of litter and disposal
17	Toilets	Basic Clean and Disinfect of outer surfaces, the area behind and underneath, baseboards and floor surrounding, outside of the commode and inside the bowl, including under the rim	Extra Attention under the rim Additional Build-up Possible use of Pumice Stone	Extra Attention under the rim Additional Build-up Possible use of Pumice Stone	Extra Attention under the rim Additional Build-up Possible use of Pumice Stone	Extra Attention under the rim Additional Build-up Possible use of Pumice Stone	Extra Attention under the rim Additional Build-up Possible use of Pumice Stone
18	Trash Collection	Smaller trash cans emptied into kitchen trash and then taken outside to designated area. 1 large bag of trash.	Up to 3 bags of trash/recycling or 1 messy trash collection request, or additional organizing	2-4 Bags of trash/recycling	Up to 5 bags of trash/recycling; Additional Organizing	Up to 7 bags of trash/recycling; Additional Organizing	Up to 10 bags of trash/recycling; Additional Organizing
19	Cleaning for the Cleaners: Item Pick-up (toys, clothing, shoes, etc.)	N/A	N/A	N/A	A few items to put away with an easy to locate place for them to be placed. Up to 30 minutes of pickup	Items that are more complicated to organize or that require additional cleaning in order to be put away correctly Up to 1 hour of pickup	Additional Consideration
20	Laundry				Put up to 2 loads of laundry in the washer or Switch up to 2 loads from the washer to the dryer	Additional Care could be waiting for the dryer to finish or any other additional special requests regarding laundry care preferences or requirements.	Folding items and putting them away
21	Errands				- Relay a message - Pick something up on our way over - Drop something off on our way out	- Go out of our way to pick something up and deliver it	Additional Care
22	Dishes				Up to 25 items: 15 minutes	- 25-50 items: 30 minutes - Additional scrubbing	- More than 50 items : more than 30 minutes - Excess Scrubbing - Requests for additional care: For example, putting dishes away
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