|Use this spreadsheet to review current known WFDSS Issues. Current Issues are moved to the Archive tab once the workaround is no longer needed.||HINT: Seeing buggy behavior? Many issues are resolved by: 1) Logging out of browser and back in. 2) Restarting computer. 3) Trying a different browser.|
|Category||Frequency||Reported Issue||Why This Is Happening/Cause||Temporary Workaround||Date Reported to WFDSS|
|All WFDSS Maps||intermittent / possible Internet Explorer Only?||Layer transparency and order not functioning as expected.||This is related to the move to https||No repeatable workaround available. This issue will be resolved in the December 2017 release.||06/01/2017|
|Shape Uploads||frequent||Shapefiles projected in WGS 84 Web Mercator (auxiliary sphere) fail to upload to WFDSS||WFDSS does not recognize the WGS 84 Web Mercator (auxiliary sphere) projection||Project the shapefile to another projection, such as the local UTM Projection, NAD 83 Geographic, or WGS 84 Geographic.||07/12/2017|
|Analyses: Landscape Creation issues||frequent||Landscape map images fail to generate; related failure messages result||Occurs when users attempt to re-create a landscape file before the previously created file has finished generating; the Create LCP button should be greyed out when the application is creating a landscape but it is not. This 'bug' will be remedied this fall in the new code base.||To remedy, make sure your Landscape images for the previous creation request have generated before pressing ANY of the buttons on the bottom of the Landscape page. When the landscape images are viewable on the View Landscape map, you can then re-create the landscape file if it requires edits.||09/11/2017|
|All WFDSS Maps||Intermittent - base on user preferences||Maps do not show up on any WFDSS map pages (analysis, intelligence, situation, unit map, landscape, results etc.)||The service for the Google Maps and Google Physical base layers is getting disconnected intermittently. During times that they are not available, if a user has them set as their default map preference, then no maps will show up anywhere in the application (even if different layers are selected in the layer switcher).||If you are not seeing any maps, go to My Home / System Preferences. Under the Map Base Layer select any map product other than a Google option. Click 'Save'. You will now be able to see maps and can switch your preferences back once the service to Google Maps is working more consistently.||08/29/2017|
|Analyses: FSPRO ERC forecast||Intermittent / infrequent||In FSPRO, ERC forecast is not being pulled for some selected RAWS stations.Displays 'WARNING: Unable to retrieve the forecast' message.||Presumed intermittent 'hiccups' with the external application where WFDSS pulls this data. Investigating.||There are a number of things you can do to work around this issue: 1. Manually enter forecast data from another source 2. Re-generate ERC tables, save to refresh the ERC stream page, and then try retrieving forecast data 3. Re-save the analysis forecast date and ensure you are generating forecast for days into the future rather than the past.||08/15/2017|
|Decisions: The 'All Management Action Points' map for draft decisions||System Wide - Production only||Selecting 'Image Containing All M.A.P.s' to include in decisions does not produce that map for drafts.||Unclear, but system load in Production may be causing delay/errors with image processing. Being investigated.||These steps seem to work to force the application to generate the new image for Draft decisions. Published decisions always seem to generate the all M.A.P.s image in the final PDF, if you find one that doesn’t please send a feedback.|
1) Ensure you have a planning area
2) Go to ‘Mgmt Action Points’ on left-hand menu. Re-toggle desired selections off and on and click ‘Save’.
3) Generate a new draft PDF decision and see if the ‘image containing all M.A.P.s is there. If not…
4) Select the existing planning area on the Situation Map using select tool to turn it yellow. Add it again using the green plus icon in layer switcher for Planning Area.
5) Click ‘Save’ again under ‘Mgmt Action Points’ for good measure.
6) Wait a minute or two and regenerate a draft PDF decision.
|Decisions/Reports: "Weird'' (HTML) text in PDF decision||Variable - depends on user actions||Odd characters and text stings ( , Ãƒâ€šÃ‚Â), that do not show up on the WFDSS text editors, appear in the decision PDF's.||Never happens with text entered directly into WFDSS, but can occur with text pasted from other applications (internet browsers, Microsoft Word etc.). Hidden formatting code comes across with the pasted text and is displayed in the PDF.||Avoid pasting text from external applications into WFDSS, especially Microsoft Word. When you must do this, copy it into a basic text editor (Wordpad, Notepad etc.) to remove any of the hidden formatting before pasting into WFDSS or use 'clear fomatting' in Word. After saving the text and re-opening the section in an editor you can see and delete some of the odd formatting characters in WFDSS...however, be aware, that some hidden ones may still show up when converted to a PDF. This issue will be resolved with a December release.||08/03/2017|
|Decisions: table running off page||Rare - Unit specific||Management Requirements table running off the right hand side of WFDSS PDF page.||This has only been seen on one incident so far. The only table impacted was the Management Requirements, but it could impact Strategic Objectives. Text that was copied and pasted and or extensive use of spaces (instead of tabs) in the Requirements and Objectives under Data Management can cause the tables to not word wrap appropriately.||This will be fixed in the December release.This happens rarely, but if it does, send a feedback form so we can have the developers fix it before you publish. If you've already published you can: 1) Ignore, for now, and read management requirements from application. 2) Print the table from WFDSS as an addendum to the published hard copy decision PDF. 3) If using Advanced Editor, add a new table and paste requirements in. There will be a duplicate (one truncated and one not) but, at least, one can be read in the hard copy.||8/1/17|
|Analysis: landscape rules (import)||Very rare?||Not all landscape rules are pulled to the new analysis when importing from a different one.||This has only been seen on a couple of incidents and is not widespread. Occurs only with importing rules from a different analysis and has not been seen with rules on copied analyses.||When importing rules from another analysis, check to make sure that all of them show up. If not, you will have to manually enter the missing ones, but please send a feedback form with the analyses in question so we can troubleshoot and fix.||7/31/17|
|Analysis: pop-up can't be closed with Basic, STFB and NTFB||Chrome Only||A pop-up when working with fuel moistures in analyses cannot be closed, requiring a browser restart.||This occurs in the fuel moisture entry sections of Basic, Short-term and Near-term models in the Chrome browser only. A pop-up warning appears when a user deletes a fuel moisture entry and moves to another box or enters a value of less than 2. The pop-up continues to appear after clicking OK, preventing further work in WFDSS, requiring you to close the browser. You must log back into WFDSS and navigate back to the analysis.||If the pop up is triggered you will have to close browser entirely and navigate back. Do not enter fuel moistures less than 2 or leave a blank fuel model cell to prevent the pop-up from appearing. Otherwise, use Internet Explorer until a patch is applied to Chrome.||7/28/17|
|Decisions: base layers missing from map images||Intermittent||Base layers may be missing or display partial tiles in draft or published PDF's.||The default base layer in WFDSS is a USGS product. Changes to the way the product is fed into WFDSS has altered how it displays in PDF's. Contractor is working to fix.||For immedate resolution, change the base layer in the Incident Map preferences (menu option on left while working in the incident perspective) to an ESRI source. Note there are two options that can be changed: 'Map Base Layer' and 'Decision Map Image Base Layer'. For the change to take on the Decision Map, you must add a new perimeter (or add and delete a fake one), or, resave the Planning Area using the select tool.||06/01/2017|
|Maps: drawing shapes||intermittent||Unable to finish drawing shapes; double-clicking does not allow further drawing.||Browser-related; seen more frequently with BLM computers||1) Refresh the map page. 2) Log out of browser and back in. 3) Try alternate browsers. If you having issues in Internet Explorer, then try Chrome or Firefox etc.|