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1 | Table of contents | |||||||||||||||||||||||
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3 | Oxio | |||||||||||||||||||||||
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5 | Table 1 | Q1. Thinking about internet providers in Canada, please select all the companies/providers you’ve heard of: | ||||||||||||||||||||||
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7 | Table 2 | Q2A. [Mean Summary] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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9 | Table 3 | Q2A. [Top 3 Box (8-10) Summary] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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11 | Table 4 | Q2A. [Bottom 3 Box (1-3) Summary] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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13 | Table 5 | Q2A. [Trustworthy/Corrupt] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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15 | Table 6 | Q2B. [Honest/Dishonest] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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17 | Table 7 | Q2C. [Friendly/Unfriendly] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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19 | Table 8 | Q2D. [Transparent/Secretive] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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21 | Table 9 | Q2E. [Service-oriented (they care mostly about me as a customer)/Profit-oriented (they care mostly about profit)] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers... | ||||||||||||||||||||||
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23 | Table 10 | Q2F. [Reliable/Unreliable] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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25 | Table 11 | Q2G. [Innovative/Unoriginal] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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27 | Table 12 | Q2H. [Cool/Uncool] Please use the scales below to indicate the words you’d best use to describe Canada’s internet providers. Internet providers in Canada are... | ||||||||||||||||||||||
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29 | Table 13 | Q3. Which of the following best describes your awareness of your household’s fixed monthly bills (such as rent/mortgage, fees, internet/tv/phone bills)? | ||||||||||||||||||||||
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31 | Table 14 | Q4. [Top 1 Box (Strongly Agree) Summary] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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33 | Table 15 | Q4. [Top 2 Box (Strongly/Somewhat Agree) Summary] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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35 | Table 16 | Q4. [Bottom 2 Box (Strongly/Somewhat Disagree) Summary] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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37 | Table 17 | Q4. [Money is an uncomfortable topic for me, so I avoid talking about it openly in my home.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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39 | Table 18 | Q4. [One person manages all of the bills in my household.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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41 | Table 19 | Q4. [I know exactly how much money goes into and out of my bank account each month.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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43 | Table 20 | Q4. [I have discovered that I was automatically paying for services or subscriptions that I had forgotten about.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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45 | Table 21 | Q4. [I am confident in my own level of financial literacy/awareness.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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47 | Table 22 | Q4. [Canadians overall have very little financial literacy/awareness.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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49 | Table 23 | Q4. [I am concerned about an upcoming recession.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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51 | Table 24 | Q4. [I pay too much for my monthly bills (such as internet, cell phone, rent/mortgage).] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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53 | Table 25 | Q4. [If we go into a recession, I will make changes to decrease my monthly bills (such as cancelling subscriptions, changing cell phone or internet providers).] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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55 | Table 26 | Q4. [I would recommend my internet provider to others.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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57 | Table 27 | Q4. [I share more about myself online than I would share with people in person.] Please indicate to what extent you agree or disagree with the following statements: | ||||||||||||||||||||||
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59 | Table 36 | PROVINCE | ||||||||||||||||||||||
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61 | Table 37 | URBAN/RURAL | ||||||||||||||||||||||
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63 | Table 38 | LANGUAGE | ||||||||||||||||||||||
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65 | Table 39 | GENDER | ||||||||||||||||||||||
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67 | Table 40 | AGE | ||||||||||||||||||||||
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69 | Table 41 | EDUCATION | ||||||||||||||||||||||
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71 | Table 42 | HOUSEHOLD INCOME | ||||||||||||||||||||||
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73 | Table 43 | CMA | ||||||||||||||||||||||
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77 | Table 1 | |||||||||||||||||||||||
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80 | Q1. Thinking about internet providers in Canada, please select all the companies/providers you’ve heard of: | |||||||||||||||||||||||
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83 | | | REGION | GENDER | AGE | EDUCATION | HH INCOME | LANGUAGE | ||||||||||||||||
84 | | Total | British Columbia | Alberta | Sask/MB | Saskatchewan | Manitoba | Ontario | Quebec | Atlantic | Male | Female | 18-34 | 35-54 | 55+ | <=HS | Some Postsecondary/ College | University + | <$50K | $50K-<$100K | $100K+ | English | French | |
85 | (A) | (B) | (C) | (D) | (E) | (F) | (G) | (H) | (I) | (J) | (K) | (L) | (M) | (N) | (O) | (P) | (Q) | (R) | (S) | (T) | (U) | (V) | ||
86 | ||||||||||||||||||||||||
87 | BASE: All Respondents | 1515 | 198 | 170 | 100 | 47 | 53 | 571 | 365 | 110 | 722 | 788 | 428 | 524 | 563 | 563 | 491 | 461 | 338 | 476 | 512 | 1236 | 279 | |
88 | BASE: UNWEIGHTED | 1515 | 204 | 169 | 104 | 50 | 54 | 583 | 353 | 102 | 732 | 777 | 420 | 499 | 596 | 526 | 490 | 499 | 330 | 477 | 520 | 1246 | 269 | |
89 | Altima | 46 | 4 | 4 | 3 | - | 3 | 22 | 9 | 3 | 23 | 22 | 13 | 15 | 18 | 18 | 18 | 10 | 16 | 17 | 9 | 44 | 2 | |
90 | 3% | 2% | 2% | 3% | 6% | 4% | 3% | 3% | 3% | 3% | 3% | 3% | 3% | 3% | 4% | 2% | 5% | 4% | 2% | 4% | 1% | |||
91 | T | V | ||||||||||||||||||||||
92 | Beanfield | 60 | 1 | - | 2 | - | 2 | 54 | 2 | 1 | 26 | 34 | 30 | 20 | 10 | 7 | 17 | 35 | 15 | 16 | 26 | 60 | - | |
93 | 4% | *% | 2% | 3% | 10% | 1% | 1% | 4% | 4% | 7% | 4% | 2% | 1% | 4% | 8% | 4% | 3% | 5% | 5% | |||||
94 | BDFHI | MN | O | OP | ||||||||||||||||||||
95 | Bell | 1357 | 156 | 150 | 83 | 37 | 46 | 533 | 334 | 101 | 645 | 706 | 379 | 473 | 504 | 489 | 444 | 424 | 288 | 428 | 467 | 1102 | 254 | |
96 | 90% | 78% | 88% | 83% | 80% | 86% | 93% | 92% | 91% | 89% | 90% | 89% | 90% | 89% | 87% | 90% | 92% | 85% | 90% | 91% | 89% | 91% | ||
97 | B | BDE | BDE | B | O | R | ||||||||||||||||||
98 | CIK | 13 | 3 | - | - | - | - | 5 | 4 | 1 | 8 | 5 | 8 | 3 | 3 | 7 | 3 | 4 | 3 | 3 | 4 | 12 | 1 | |
99 | 1% | 2% | 1% | 1% | 1% | 1% | 1% | 2% | *% | 1% | 1% | 1% | 1% | 1% | 1% | 1% | 1% | *% | ||||||
100 | Cogeco | 753 | 27 | 17 | 9 | 2 | 7 | 414 | 259 | 28 | 386 | 367 | 185 | 279 | 289 | 261 | 257 | 235 | 158 | 250 | 262 | 545 | 208 | |