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Take these steps to customize this template to fit your needs.
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1Make a Copy of the Template:
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Before making any edits, create a copy of this template by selecting "File" > "Make a Copy" from the menu.
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Rename the copied file to suit your needs.
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2Recording Issues in the Troubleshooting Sheet
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Open the "Troubleshooting" sheet.
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Enter details of each issue encountered, including the date, a description of the issue, the resolution, and the status (open or closed).
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Tip: Screenshots (insert images in separate sheet with hyperlinks)
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3Updating Issue Status
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To change the status of an issue, simply click on the status field.
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In the bottom-right corner of the status box, you'll find an edit icon.
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Click on the edit icon and select the desired status from the dropdown menu.
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4Performing Root Cause Analysis:
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Navigate to the "Root Cause Analysis" sheet (if applicable).
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Analyze recurring issues to identify their root causes and document corrective actions.
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Enter details such as the issue description, root cause, and corrective actions taken to address the problem.
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5Enhancing Readability and Usability:
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Format the sheets for better readability and usability.
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Consider adding colors, borders, and headings to highlight important information and improve visual clarity.
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Customize the template by adding, modifying, or removing fields as needed to suit your specific requirements.
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Ensure consistency in formatting for a polished appearance.
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6Saving and Sharing:
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Save your edited template by selecting "File" > "Save" or "File" > "Save As".
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Share the edited troubleshooting template with team members or stakeholders to collaborate on issue resolution effectively.
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