WAPHS Toshiba Copier Service Request Form 2017 (Responses)
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TimestampYour NameYour Email AddressCopier LocationCopier ID#What is the nature of the problem?StatusToshiba
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9/12/2016 8:49:57jacqueline rojasjdr5330@lausd.netmain officeU101526Copier software problem (the software in the copier is not functioning properly)
Order Placed 09.12.2016 KC
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9/12/2016 14:29:37Ms. Martinezpxm1444@lausd.nets-216severaljamming, poor quality
Order Placed 09.12.2016 KC
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9/12/2016 14:30:43Ms. Martinezpxm1444@lausd.nets-311bothjamming, poor quality on both toshiba and duplo
Order Placed 09.12.2016 KC
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9/12/2016 14:32:06Ms. Martinezpxm1444@lausd.netN-023testing roomAbnormally Frequent Jamming
Order Placed 09.12.2016 KC
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9/12/2016 15:13:26Maria Galindomig4537@lausd.netN036(SOTA Office)U102645Out of Toner
Order Placed 09.12.2016 KC
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9/14/2016 12:33:58Julianne Cotta
julianne.cotta@lausd.net
S312
not the Toshiba the old platemaker
Out of Toner
Order Placed 09.13.2016 KC
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9/21/2016 10:32:04Ms. Espysaida.espy@lausd.netbusinessunsureNeed a copy coderesolved kc
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9/27/2016 13:46:57Hamlet Hernandezhhern7@lausd.netN308?Out of Tonernot copier; resolved kc
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10/5/2016 13:46:12Maria Galindomig4537@lausd.netN036(SOTA Office)U102645feeder jams, it keeps jamming when copying, and it show no paper in drawer when it does.order placed 10.06.2016 kc
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10/6/2016 10:30:15Darren LEondjl1295@lausd.netSchool of businessU102648Need personal code
assigned new code, recorded in roster kc
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10/10/2016 7:24:37Doug Bell
Douglas.Bell@lausd.net
S312ToshibaFeed Sorter Output Jamming - Set output tray to avoid feeder, needs to be repaired
order placed 10.10.2016 kc via email
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10/13/2016 11:37:10Victoria Linvictoria.lin@lausd.netSTEM Office (S311)?Out of Toner
order placed 10.13.2016 lupe
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10/14/2016 12:02:24Maria Galindomig4537@lausd.netN036(SOTA Office)U102645running out of toner at 1%order placed 10.14.2016
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10/18/2016 8:39:00Victoria Lin Victoria.lin@lausd.netSTEM workroomDuploKeeps saying master set missresolved kc
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10/25/2016 13:37:19Julianne Cotta
julianne.cotta@lausd.net
South 3rd floorDuploFeed Problem (cannot pick up paper, or reports empty when not empty)
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10/26/2016 9:11:25Susana floressxm1722@lausd.netN207U102649Out of Tonerorder placed 10.27.2016
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11/28/2016 11:16:33Maria Galindomig4537@lausd.netSOTA Office-N036U102645running out of toner at 1%order placed 11.29.2016
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12/12/2016 14:42:02Maria Galindomig4537@lausd.netSOTA Office-N036U102645THE \\\order placed 12.14.2016
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12/12/2016 14:47:20Maria Galindomig4537@lausd.netSOTA Office-N036U102645Keeps jamming when coping, feeder jams, making noises it never did before.order placed 12.14.2016
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1/10/2017 12:55:32Natalia Olvera
natalia.olvera@lausd.net
STEM-S3119847Out of Tonerorder placed 01.14.2016
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1/12/2017 14:32:57Natalia Olvera
natalia.olvera@lausd.net
STEM-S311U102646Out of Tonerorder placed 01.14.2016
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1/24/2017 16:02:49Maria Galindomig4537@lausd.netSOTA Office-N036U102645It show paper jam but cannot see the paper jammed.order placed 01.25.2017
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1/26/2017 15:41:20Julianne Cotta
julianne.cotta@lausd.net
South 3rd floorDuploEnd of master rollorder placed 01.31.2017\
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1/30/2017 11:10:30Hamlet Hernandezhhern7@lausd.net
Sota office and on the second floor
IDKNeed both password numbers. Thanks. sent.
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2/1/2017 8:28:55Maria Galindomig4537@lausd.netSOTA Office-N036U102645cleared paper jam but it still shows paper jam, can't find paper jam.order placed 02.02.2017
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2/6/2017 11:48:34Amador
amador.renteria@lausd.net
Bus, Sota, and Admissions Offices
Abnormally Frequent Jammingorder placed 02.06.2017
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2/6/2017 12:21:00Natalia Overa
natalia.olvera@lausd.net
S311U102646STEM Office copier needs service, the back to back copies are coming out blackorder placed 02.07.2017
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2/9/2017 9:29:19Shawna Hudsonslj1964@lausd.netN207U102649Broken Cooling Assemblyorder placed
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2/9/2017 16:21:00Juli Cotta
julianne.cotta@lausd.net
South 3rd floorDuploI believe there is a problem with the ink as it is leaking out and often says to replace ink when there is still ink
need to investigate 02.23.2017
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2/15/2017 12:45:46Amador
amador.renteria@lausd.net
BUS Office#U102648Jams and screen shows "Call for service..CC93"order placed
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2/22/2017 9:21:06Maria Galindomig4537@lausd.netSOTA Office-N036U102645keeps jamming more then once everytime someone uses it.order placed
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2/22/2017 9:22:47Maria Galindomig4537@lausd.netSOTA Office-N036U102645running out of toner at 1%order placed
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2/22/2017 9:23:31Victoria LinVictoria.lin@lausd.netStem workroomU103329Out of Tonerorder placed
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2/23/2017 10:33:40Ceilacxr8395@lausd.netF-207U102644Abnormally Frequent Jammingorder placed
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3/2/2017 14:37:23Victoria Linvictoria.lin@lausd.netSTEM WorkroomU103329
There is a white wavy line (maybe 1/2 cm thick) that goes across all the copies
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3/30/2017 7:00:39Doug Bell
Douglas.Bell@lausd.net
S312?
Missing band in print copy, may be toner as of 3/29 5th period
order placed again, CC'ed
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4/4/2017 8:17:41Steven Gersdorffskg0443@lausd.netSOTA OfficeU102645
Please update my quota as of 4/4/17. My quota for March was exceeded although I don't think I made that many copies. What is our monthly quota and can you check how many copies I made?
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4/4/2017 10:48:19Maria Galindomig4537@lausd.netSOTA Office-N036U102645Out of Tonerorder placed
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4/5/2017 9:07:56Victoria LinVictoria.lin@lausd.netStem workroomDuploOnly prints half of the pageorder placed
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5/8/2017 12:54:20Cnguyencnn8944@lausd.netF building?Out of Tonerorder placed
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5/10/2017 8:07:09Maria Galindomig4537@lausd.netSOTA F Building?Out of Tonerorder placed
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5/12/2017 11:33:45C. Rioscxr8395@lausd.netF-building Work Room U102644Out of Tonerorder placed
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5/16/2017 13:23:59Natalia Olvera
natalia.olvera@lausd.net
S311NEED TONE ASAP, THANK YOUOut of Tonerorder placed
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6/1/2017 9:36:46Maria Galindomig4537@lausd.netSOTA Office-N036U102645Out of Tonerorder placed
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8/15/2017 16:28:34Victoria Linvictoria.lin@lausd.netSTEM Office S311U102646
Print Quality is Poor (streaks, crumpled pages, blank areas)
order placed
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8/15/2017 16:29:39Victoria Linvictoria.lin@lausd.netSTEM Workroom S310U103329Abnormally Frequent Jammingorder placed
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8/16/2017 8:27:17Gersdorff, Stevenskg0443@lausd.netF-207 (SOTA Workroom)U102644
Abnormally Frequent Jamming; Print Quality Poor (crumpled pages)
order placed
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8/23/2017 7:42:53Doug Bell
Douglas.Bell@lausd.net
Next to Stem Office S310U103329Bridge Cover is brokenresponded kc
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8/23/2017 7:43:43Doug Bell
Douglas.Bell@lausd.net
S311U102646Dark Band across top of copyresponded kc
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9/18/2017 9:33:24Natalia Olvera
natalia.olvera@lausd.net
S311U102646Out of Tonerresponded kc
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9/26/2017 7:46:17Doug Bell
Douglas.Bell@lausd.net
S310U102643red light, display "Call Support"responded kc
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10/31/2017 10:24:08Ms. Hackett
sarah.hackett@lausd.net
N-025U101763Abnormally Frequent Jammingorder placed
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11/9/2017 9:19:53parkjae.park@lausd.nets312u103329Out of Toner
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11/9/2017 9:20:21parkjae.park@lausd.nets312u102643Out of Toner
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Form Responses 1