A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ||
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1 | Olga | Alina | Christina | ||||||||||||||||||||||||
2 | Common questions | ||||||||||||||||||||||||||
3 | What do you do? | Team Lead | Business analyst | Designer | |||||||||||||||||||||||
4 | What does your company do? | IT company at agriculture | IT company at bank | IT company at bank | |||||||||||||||||||||||
5 | How often have you been on business trips in the last 3 years? | Started to go on business trips six months ago, been 2 times already. | 3 times in 2022 | 6 times in 2022 | |||||||||||||||||||||||
6 | For what purpose do you go on business trips? | To discuss solutions with the team, plan tasks and attend team building events every quarter. | Obligatory quarterly meetings wit h team and management | To make fast skeyches for strategic products with managers or to make a presentation for the CEOs | |||||||||||||||||||||||
7 | When was the last time you were on a business trip? | 2 weeks ago | 4 weeks ago | 4 weeks ago | |||||||||||||||||||||||
8 | Using the example of your last business trip, tell us how your business trip went | ||||||||||||||||||||||||||
9 | Who decided that you were going on a business trip? | Olga and her manager had a talk 6 month ago about regular business trips. Agter that they plan every business trip is in a month and make a speech befor HR director, than she decides if the goal for business trip and company goals match. If no – she will refuse, it happened once. | Alina's manager | Manager who needed help with the presentation | |||||||||||||||||||||||
10 | Who arranged the trip for you? | HR manager makes all the documentation, chooses tickets and hotels. Olga didn't have to do anything exept for the speech for HR Director | Her manager made a trip request in an internal time tracking software. The trip was agreed, after that HR manager contacted her to approve the hotel and tickets. | Christina did with help of travel manager and SAAS-system for time tracking. It also has the business trip option | |||||||||||||||||||||||
11 | What tools or services you or them used to organise you a trip? | 1C, MS Office, Ostrovok, RZD site | Alina didn't have to do anything, her manager used an internal time tracking software, HR manager used Ostrovok and Aviasales, accountant used some papers | Company's SAAS solution for time tracking | |||||||||||||||||||||||
12 | What was the budget for the trip? | 50$ for hotel per night, 30$ for train tickets both ways, 6$ for daily expenses | 50$ for hotel per night, 80$ for plane tickets both ways, 10$ for daily expenses | 80$ for hotel per night, 115$ for plane tickets both ways, 12$ for daily expenses | |||||||||||||||||||||||
13 | Who chose the plane/train tickets? | HR manager told about train options, it's pros and cons. Olga chose the one that all the collegues prefer, because it is comfortable 4-hour train, but leaves 2 times: 8 am and 8 pm, so she chose to come on Sunday at 12 pm in advance to prepare for work day. | HR manager recommended, Alina could choose or find smth she likes more | Christina in this online system | |||||||||||||||||||||||
14 | What was important to you in your plane/train tickets for this trip? | Good train, short trip, to be able to come in advance to get ready for the day | Wanted to come in advance, therefore chose a plane that arrives day before the working one. | Loves trains if it is comfortable, so took fast train early in the morning with WiFI to be able to work and have breakfast in train (included in the tickets cost, economy seat +) | |||||||||||||||||||||||
15 | To what extent could you influence this decision? | Olga could choose the train or time, but need to meet the budget | Chose by her own | Chose by her own | |||||||||||||||||||||||
16 | Who chose the hotel and a room? | HR manager did, and Olga didn't like it, so she wrote HR Director and moved in to another hotel, paid for it and was expecting for the company to return her the money she spent. It was very stressful and Olga didn't want to spoil the relationship with collegues, so she was prepared that no one would give her money back for the hotel she chose | HR manager offered options, Alina chose the one | Christina in this online system | |||||||||||||||||||||||
17 | What was important to you in your hotel and room for this trip? | Near to both train station and office, clean, shower in the room, bathroom preferably, bath kit, working table | that was close to the office, was clean, 1 bed and simple | Near to office, clean, breakfast included, iron, preferably big hotel chain | |||||||||||||||||||||||
18 | To what extent could you influence the decision? | Couldn't. But the hotel this time was so bad, she took the risk and changed the hotel, because she couldn't stay there | Could choose from the options or ask for the one she found on Booking | To choose anything but in the budget | |||||||||||||||||||||||
19 | What did you do on the trip? | She had meetings with colegues 5 days in a raw planning the quarter | Had a quarterly meeting for 2 days with the team | Made a presentation for a management | |||||||||||||||||||||||
20 | About business trips in common | ||||||||||||||||||||||||||
21 | What force majeure or unpleasant situations ever happened to you on business trips? | Dirty hotel room in the last trip. HR Director refusal on the last trip. 12-hour working days with no extra payment | Nothing like this ever happened | Mixed the leaving dates one time. Just returned the wrong tickets and bought the new one, almost the same price, on arrival company accepted the new bill. Nearly missed the 5:30am train one time. Was going to buy a new ticket on her own, but managed the last minute | |||||||||||||||||||||||
22 | How did you manage them? | Moved to another hotel on her own. | – | Mixed the leaving dates one time. Just returned the wrong tickets and bought the new one, almost the same price, on arrival company accepted the new bill. Nearly missed the 5:30am train one time. Was going to buy a new ticket on her own, but managed the last minute | |||||||||||||||||||||||
23 | Who helped you manage them and how? | No one and it was very stressful | – | Her manager with advice, later the accountant | |||||||||||||||||||||||
24 | What did you do when you returned from your business trip? | Usually nothing, but this time just brought papers from the hotel she stayed in | Got papers from the office, signed and sent them with courier sent from accountant | Signed papers online in this SAAS solution, printed them and brought to the accountant | |||||||||||||||||||||||
25 | How did you deal with the additional expenses that arose on a business trip, for example, a taxi or a dinner for colleagues? | Paid by her own | Paid by her own | Paid by her own | |||||||||||||||||||||||
26 | What business trip would you call a successful one? | The one with no troubles. The one where you know what to do, where to go in the office or you have someone to explain or help around. The one you can call someone if snth goes wrong. The one you can choose your hotel and know your limits. | The one where the goals of business trip was achieved | The one that goes well with all the meetings. The one where there is an evening left to meet with collueges and friends for dinner. The one didn't mix the trains or dates | |||||||||||||||||||||||
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