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Course TitleStudent Internship Toolkit
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Module 1 TitleLearning ObjectivesLO 1.1Lesson 1.1 Career Readiness1.1 ActivitiesLO 1.2Lesson 1.2 Competencies for a Career-Ready Workforce1.2 ActivitiesLO 1.3Lesson 1.3 NACE Competency Sample Behaviors1.3 ActivitiesLO 1.4Lesson 1.4 Opportunities for Developing Competencies1.4 ActivitiesLesson 1 Wrap-Up Estimated Time
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What Is Career Readiness and Why Does It Matter?Define career readiness and discuss the skills, competencies, and experiences you can use to prepare for a successful career.1. Recognize the importance of career readiness.
2. Reflect on the importance of articulating your competencies.
Introduction
Why Career Readiness Matters for Career Success
Articulating Your Competencies
Lesson 1.1 Takeaway
Video: Why Career Readiness Matters
Practice Question: Career Readiness
Takeaway: Lesson 1.1
1. Identify the NACE core competencies.
2. Identify other skills needed in the workplace.
Introduction
NACE Core Competencies
Employers' Top 3 Attributes
Professional Skills for the Workplace
Lesson 1.2 Takeaway
Interactive Buttons: NACE Core Competencies
Infographic: Top 3 Attributes for Job Candidates
Infographic: Professional Skills for the Workplace
Practice Question: Competencies for a Career-Ready Workforce
Takeaway: Lesson 1.2
1. Explore core competencies related to career readiness.
2. Identify sample behaviors in core competencies related to career readiness.
3. Assess your own ability level in different career readiness competencies and skills.
Introduction
Career & Self-Development
Communication
Critical Thinking
Equity & Inclusion
Leadership
Professionalism
Teamwork
Technology
Lesson 1.3 Takeaway
Infographic: Career & Self-Development
Infographic: Communication
Infographic: Critical Thinking
Infographic: Equity & Inclusion
Infographic: Leadership
Infographic: Professionalism
Infographic: Teamwork
Infographic: Technology
Reflection Question: Assess Your Competency Levels
Takeaway: Lesson 1.3
1. Identify different types of experiential learning opportunities.
2. Discuss the role of reflection in learning.
Introduction
Experiential Learning Opportunities
Reflection is Key to Learning
Lesson 1.4 Takeaway
Infographic Slideshow: Internship Opportunities
Reflection Question: Opportunities for Developing Competencies
Video: Reflection Process What So What Now What
Practice Question: Opportunities for Developing Competencies
Takeaway: Lesson1.4
Video: Module 1 Wrap-Up: Case Study: Omar
Module 1 Downloads
Reflection: Module 1 Wrap-Up
45 minutes
4
Module 2 TitleLearning ObjectivesLO 2.1Lesson 2.1 Finding Career Exploration Opportunities2.1 ActivitiesLO 2.2Lesson 2.2 Self-Assessment for Career Exploration2.2 ActivitiesLO 2.3Lesson 2.3 Informational Interviews2.3 ActivitiesLO 2.4Lesson 2.4 Competency Development Portfolios2.4 ActivitiesLesson 2 Wrap-Up Estimated Time
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Developing Competencies for Internship ReadinessExplore using both on-campus and independent resources for career exploration and begin documenting your competency development.1. Find opportunities for career exploration through career activities, academic advising, and career advising.
2. Think about questions you can ask your academic advisor to help you on your career path.
Foundations
Lesson Objectives
Career Activities Toolkit Page
Introduction
On-Campus Resources
Independent Resources
Academic Advising Toolkit Page
Introduction
On-Campus Resources
Questions to Ask Your Academic Advisor
Independent Resources
2.1 Case Study: Sophie
Career Advising Toolkit Page
Introduction
On-Campus Resources
Independent Resources
Lesson 2.1 Takeaway
Reflection Question: Career Activities
Template: Academic Advising Questions
Case Study: Sophie
Practice Question: Case Study: Sophie
Reflection Question: Academic Advising
Practice Question: Career Advising
Infographic: Lesson 2.1 Takeaway
Reflection Question: Finding Career Exploration Opportunities
Lesson Challenge
1. Use self-assessment tools to understand more about your preferences and skills.
2. Use self-assessment tools to understand more about what you want in a career.
Foundations
Lesson Objectives
Exploring Skills and Preferences Toolkit Page
Introduction
On-Campus Resources
Things to Consider
Independent Resources
Case Study: Sophie
Exploring Majors and Careers Toolkit Page
Introduction
On-Campus Resources
Independent Resources
Lesson 2.2 Takeaway
Infographic: You and Your Career
External Resource Links
Video: 2.2 Case Study: Sophie
Practice Question: Case Study: Sophie
Reflection Question: Exploring Skills and Preferences
External Resource Links
Reflection Question: Exploring Majors and Careers
Infographic: Lesson 2.2 Takeaway
Practice Question: Self-Assessment for Career Exploration
Lesson Challenge
1. Understand how to find a professional from whom to request an informational interview.
2. Identify the key components of an informational interview request.
3. Review a sample email requesting to schedule an informational interview.
4. Review steps and questions to help you prepare to conduct an informational interview.
Foundations
Lesson Objectives
Finding an Interviewee Toolkit Page
Introduction
On-Campus Resources
Independent Resources
Case Study: Sophie
Requesting an Interview Toolkit Page
On-Campus Resources
Independent Resources
Information to Include
Sample Email
Preparing for the Interview Toolkit Page
Introduction
On-Campus Resources
Preparing For and Conducting the Interview
Questions to Ask
Lesson 2.3 Takeaway
Video: 2.3 Case Study: Sophie
Reflection Question: Finding an Interviewee
Practice Question: Requesting an Interview
Template: Informational Interview Questions
Reflection Question: Preparing for the Interview
Infographic: Lesson 2.3 Takeaway
Reflection Question: Informational Interviews
Lesson Challenge
1. Identify key characteristics of T-shaped professionals.
2. Identify boundary-spanning and performance competencies.
3. Identify competency sample behaviors that you have exhibited in the past.
4. Perform a self-assessment to determine your proficiency level in the NACE core competencies.
5. Explore tools and strategies to create a competency development portfolio.
Foundations
Lesson Objectives
T-Shaped Professionals Toolkit Page
What Is a T-Shaped Professional?
Boundary Spanning and Performance
T-Development for Interns
Example: A T-Shaped Intern
Competency Sample Activities Toolkit Page
Career & Self-Development
Communication
Critical Thinking
Equity & Inclusion
Leadership
Professionalism
Teamwork
Technology
Skill Proficiency Assessment Guide Toolkit Page
Introduction
Levels of Proficiency
On-Campus Resources
Independent Resources
Introduction
Developing a Portfolio
On-Campus Resources
Independent Resources
Case Study: Sophie
Lesson 2.4 Takeaway
Infographic: T-Shaped Professionals
Infographic: Boundary Spanning and Performance
Infographic: Aamir's Competencies
Practice Question: T-Shaped Professionals
Infographic: Career & Self-Development
Infographic: Communication
Infographic: Critical Thinking
Infographic: Equity & Inclusion
Infographic: Leadership
Infographic: Professionalism
Infographic: Teamwork
Infographic: Technology
Reflection Question: Competency Sample Activities
Template: Proficiency Self-Assessment
Practice Question: Skill Proficiency Assessment Guide
Interactive Toggles: Developing a Portfolio
Case Study: Sophie: Sophie's Competency Development Portfolio
Reflection Question: Competency Development Portfolio
Infographic: Lesson 2.4 Takeaway
Reflection Question: Competency Development Portfolios
Lesson Challenge
Interactive Slide Deck: Module 2 Wrap-Up Case Study: Sophie
Module 2 Downloads
Reflection: Module 2 Wrap-Up
60 Minutes
6
Module 3 TitleLearning ObjectivesLO 3.1Lesson 3.1 About Internships3.1 ActivitiesLO 3.2Lesson 3.2 Goals and Self-Advocacy3.2 ActivitiesLO 3.3Lesson 3.3 Developing Your Personal Brand3.3 ActivitiesLO 3.4Lesson 3.4 Business Etiquette3.4 ActivitiesLesson 3 Wrap-Up Estimated Time
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Exploring Internship BasicsBecome familiar with internship basics, developing your personal brand, knowing what you want from an internship, and basic business etiquette. 1. Understand the basics of different types of internships.
2. Be familiar with common employer expectations surrounding internships.
3. Explore benefits students can obtain from internships.
4. Understand the typical stages of an internship.
5. Be familiar with employer recruitment timelines.
Foundations
Lesson Objectives
General Internship Information Toolkit Page
Expectations and Benefits Toolkit Page
Common Employer Expectations
Internship Benefits for Students
Typical Stages of Internships Toolkit Page
Entry
Initiation
Competency
Completion
Employer Recruitment Timelines Toolkit Page
Recruitment Timelines
Case Study: Lukas
Lesson 3.1 Takeaway
Reflection Question: General Internship Information
Infographic: Employer Expectations by Competency
Reflection Question: Expectations and Benefits
Practice Question: Typical Stages of Internships
Infographic Slideshow: Case Study: Lukas
Practice Question: Employer Recruitment Timelines
Infographic: Lesson 3.1 Takeaway
Practice Question: About Internships
Lesson Challenge
1. Explore different internship goals.
2. Consider your personal identity, values, and needs, and how to advocate for yourself.
3. Discuss ways to assess a workplace's culture and determine if it is a good fit for you.
Foundations
Lesson Objectives
Developing Internship Goals Toolkit Page
Internship Goals
Case Study: Lukas
Self-Advocacy Toolkit Page
Introduction
Navigating Personal Identity
Considering Disclosure
Self-Advocacy
Assessing Workplace Culture Toolkit Page
Lesson 3.2 Takeaway
Case Study: Lukas
Practice Question: Developing Internship Goals
Infographic: Self-Advocacy
Practice Question: Self-Advocacy
Links to External Resources
Practice Question: Assessing Workplace Culture
Infographic: Lesson 3.2 Takeaway
Reflection Question: Goals and Self-Advocacy
Lesson Challenge
1. Discuss how to start building a professional brand on LinkedIn and other social media.
2. Understand how to craft an elevator pitch.
3. Understand what needs to be on a business card.
Foundations
Lesson Objectives
LinkedIn and Social Media Toolkit Page
LinkedIn
Your LinkedIn Profile
Other Social Media
Developing an Elevator Pitch Toolkit Page
Planning the Pitch
Using a Script
Case Study: Lukas
Business Cards Toolkit Page
On the Front
On the Back
Using QR Codes
Lesson 3.3 Takeaway
Link to External Resource
Interactive Buttons: Your LinkedIn Profile
Reflection Question: LinkedIn and Social Media
Template: Developing an Elevator Pitch
Case Study: Lukas
Practice Question: Developing an Elevator Pitch
Images: Example Business Cards
Practice Question: Business Cards
Infographic: Lesson 3.3 Takeaway
Practice Question: Developing a Personal Brand
Lesson Challenge
1. Understand the basics of business etiquette.
2. Become familiar with formal table settings and dining etiquette.
3. Understand the different business dress codes and what each looks like.
4. Become familiar with common email and voicemail etiquette.
Foundations
Lesson Objectives
Basic Business Etiquette Toolkit Page
Formal Dining Etiquette Toolkit Page
Formal Table Setting
Formal Table Etiquette
Dining and Interviews
Professional Dress Toolkit Page
Introduction
Business Professional
Business Casual
Smart Casual
Casual
Case Study: Lukas
Communication Etiquette Toolkit Page
Receiving Voicemails
Leaving Voicemails
Email Etiquette
Which Channel to Use
Lesson 3.4 Takeaway
Practice Question: Basic Business Etiquette
Infographic: Formal Table Setting
Practice Question: Dining Etiquette
Images: Examples of Business Professional, Business Casual, Smart Casual, and Casual dress
Case Study: Lukas
Practice Question: Professional Dress
Audio Sample: Voicemail Greeting
Audio Sample: Voicemail Message
Infographic: Which Communication Channel Is Best?
Practice Question: Communication Etiquette
Infographic: Lesson 3.4 Takeaway
Reflection Question: Business Etiquette
Lesson Challenge
Interactive Slide Deck: Module 3 Wrap-Up Case Study: Lukas
Module 3 Downloads
Reflection: Module 3 Wrap-Up
60 minutes
8
Module 4 TitleLearning ObjectivesLO 4.1Lesson 4.1 Building the Foundation for an Internship Search4.1 ActivitiesLO 4.2Lesson 4.2 Creating Connections4.2 ActivitiesLO 4.3Lesson 4.3 Resumes4.3 ActivitiesLO 4.4Lesson 4.4 Internship Search Correspondence4.4 ActivitiesLesson 4 Wrap-Up Estimated Time
9
Developing Tools and Strategies for Seeking InternshipsIdentify and develop tools and strategies to find and get internship opportunities that suit your needs and goals.1. Identify the steps in the process of finding an internship.
2. Determine key internship qualities based on personal goals, preferences, and needs.
3. Prioritize key internship features based on personal goals, preferences, and needs.
4. Articulate your personal brand in a way that draws in potential employers.
Foundations
Lesson Objectives
The Internship Search Process Toolkit Page
Introduction
The Search Process
On-Campus Resources
Internship Qualities Toolkit Page
Introduction
Internship Qualities
Infographic: Internship Qualities
Case Study: Sandra
Tracking and Prioritizing Applications Toolkit Page
Introduction
Steps of the Internship Search Process
Articulating Your Personal Brand Toolkit Page
Lesson 4.1 Takeaway
Practice Question: The Internship Search Process
Video: Assessing Internship Qualities
Infographic: Internship Qualities to Prioritize
Interactive Buttons: Case Study: Sandra
Reflection Questions: Internship Qualities
Template: Internship Search Tracking Sheet
Interactive Toggles: details of the steps of the internship search process
Practice Question: Tracking and Prioritizing Applications
Reflection Question: Articulating Your Personal Brand
Infographic: Lesson 4.1 Takeaway
Reflection Question: Building the Foundation for an Internship Search
Lesson Challenge
1. Identify resources to build your personal network.
2. Discuss steps to take before, during, and after internship or career fairs.
3. Identify strategies to avoid adverse recruitment schemes.
Foundations
Lesson Objectives
Networking & Campus Resources Toolkit Page
Building Connections
Professional Networking
Campus Resources
Case Study: Sandra
Internship & Career Fairs Toolkit Page
Introduction
Before the Fair
In-Person Career Fairs
Virtual Career Fairs
After the Fair
Avoiding Adverse Recruitment Schemes Toolkit Page
Introduction
Red Flags to Watch For
Tips to Avoid Scams
Lesson 4.2 Takeaway
Link to External Resource
Video: 4.2 Case Study: Sandra
Reflection Question: Networking & Campus Resources
Practice Question: Internship & Career Fairs
Practice Question: Avoiding Adverse Recruitment Schemes
Infographic: Lesson 4.2 Takeaway
Reflection Question: Creating Connections
Lesson Challenge
1. Identify key questions to ask before creating a resume.
2. Identify and assess transferable skills.
3. Review tips and strategies to create an effective resume.
4. Discuss employer use of AI and how it impacts your candidacy.
Foundations
Lesson Objectives
Resume Planning Toolkit Page
Key Questions to Ask
Resume Planning
Transferable Skills Toolkit Page
What Are Transferable Skills? Toolkit Page
Transferable Skills on Your Resume
Case Study: Sandra
Resume Creation Toolkit Page
Introduction
Resume Construction
Resume Sections
Sample Resume
Employer Use of Automation Toolkit Page
AI & Resumes
Sample ATS-Friendly Resume
Lesson 4.3 Takeaway
Template: Resume Planning
Practice Question: Resume Planning
Video: 4.3 Case Study: Sandra
Reflection Question: Transferable Skills
Sample Resume
Template: Resume
Practice Question: Resume Creation
Sample: Internship Post and ATS-Friendly Resume
Practice Question: Employer Use of Automation
Infographic: Lesson 4.3 Takeaway
Practice Question: Resumes
Lesson Challenge
1. Identify the components of a successful cover letter.
2. Review how to request a letter of recommendation.
3. Review how to request professional references and how to compile a reference list.
4. Identify the components of a successful thank you note.
Foundations
Lesson Objectives
Cover Letters Toolkit Page
Introduction
Cover Letter Brainstorming
Cover Letter Heading
Cover Letter Formatting
Case Study: Sandra
Letters of Recommendation Toolkit Page
Introduction
Who to Ask?
Asking for a Letter
Professional References Toolkit Page
Introduction
Five Key Points About References
Asking for a Reference
Reference List Format
Thank You Notes Toolkit Page
Introduction
Why Should You Write a Thank You Note?
What Should I Write?
Key Tips on Thank You Notes
Lesson 4.4 Takeaway
Case Study: Sandra
Practice Question: Cover Letters
Practice Question: Letters of Recommendation
Samples: Asking for a Reference
Sample: Sandra's reference list
Reflection Question: Professional References
Template: Thank You Note
Practice Question: Thank You Notes
Lesson 4.4 Takeaway
Reflection Question: Internship Search Correspondence
Lesson Challenge
Interactive Slide Deck: Module 4 Wrap-Up Case Study: Sandra
Module 4 Downloads
Reflection: Module 4 Wrap-Up
60 minutes
10
Module 5 TitleLearning ObjectivesLO 5.1Lesson 5.1 Purposes and Types of Interviews5.1 ActivitiesLO 5.2Lesson 5.2 Interview Preparation5.2 ActivitiesLO 5.3Lesson 5.3 During and After the Interview5.3 ActivitiesLO 5.4Lesson 5.4 Managing Internship Offers5.4 ActivitiesLesson 5 Wrap-Up Estimated Time
11
Developing Interview SkillsUnderstand the processes that occur and the tasks required before, during, and after interviews. 1. Understand what employers and applicants usually look for during interviews.
2. Understand the typical format of an interview and what will be discussed in each section.
3. Become familiar with the types of questions interviewers may ask.
4. Become familiar with strategies to use in panel interviews.
5. Know how to use videoconferencing software to your advantage in an interview.
6. Understand which travel expenses may be covered or reimbursed by an organization.
Foundations
Lesson Objectives
Purposes of Interviews Toolkit Page
What Employers Look For
What You Should Look For
Typical Interview Format Toolkit Page
Interview Format
Answering Questions
Panel Interviews Toolkit Page
Introduction
Panel Interview Strategies
Virtual Interviews Toolkit Page
Virtual Interview Strategies
Case Study: Jordan
Follow-Up Interviews Toolkit Page
Follow-Up Interviews With Travel
Reimbursements
Lesson 5.1 Takeaway
Infographic: What Employers Look For In Internship Candidates
Practice Question: Purposes of Interviews
Infographic: Typical Interview Format
Practice Question: Typical Interview Format
Reflection Question: Panel Interviews
Video: 5.1 Case Study: Jordan
Reflection Question: Virtual Interviews
Practice Question: Follow-Up Interviews
Infographic: Lesson 5.1 Takeaway
Reflection Question: Purposes and Types of Interviews
Lesson Challenge
1. Become familiar with basic preparation tasks and strategies for successful interviews.
2. Become familiar with commonly asked interview questions and think about how you would respond to them.
3. Become familiar with different behavioral questions that may be asked in interviews.
4. Know how to use the STAR framework to answer a behavioral question.
5. Understand the importance of asking questions of your interviewers and become familiar with examples of good questions to ask.
Foundations
Lesson Objectives
Overall Preparation and Attire Toolkit Page
Overall Preparation
Professional Attire
Commonly Asked Questions Toolkit Page
Sample Questions
How to Answer Well
Behavioral Questions Toolkit Page
Introduction
Sample Behavioral Questions
How to Answer
Case Study: Jordan
Asking Your Questions Toolkit Page
Introduction
Preparing Questions
Sample Questions
Lesson 5.2 Takeaway
Image: Samples of Professional Attire
Reflection Question: Overall Preparation and Attire
Template: Commonly Asked Questions
Practice Question: Commonly Asked Questions
Infographic: STAR framework
Template: Behavioral Questions
Case Study: Jordan
Practice Question: Behavioral Questions
Infographic: Questions for Interviewers
Template: Questions for Employers
Practice Question: Asking Your Questions
Infographic: Lesson 5.2 Takeaway
Reflection Question: Interview Preparation
Lesson Challenge
1. Understand basic dos and don’ts during an interview.
2. Become familiar with general strategies for answering interview questions successfully.
3. Review reflection questions to help you gauge how well an interview went and how you can improve next time.
4. Understand the purpose and contents of post-interview thank you notes, follow-up messages, and responses to employment offers.
Foundations
Lesson Objectives
During the Interview Toolkit Page
General Advice
Things to Avoid
Responding to Questions
Post-Interview Reflection Toolkit Page
Reflection Questions
Case Study: Jordan
Correspondence Toolkit Page
Thank You Notes
Follow-Up Emails
Responding to Offers
Lesson 5.3 Takeaway
Practice Question: During the Interview
Template: Post-Interview Reflection
Video: 5.3 Case Study: Jordan
Practice Question: Post-Interview Reflection
Practice Question: Correspondence
Infographic: Lesson 5.3 Takeaway
Reflection Question: During and After the Interview
Lesson Challenge
1. Understand the components of an official internship offer and how to respond to it appropriately.
2. Demonstrate professional and ethical behavior when considering an internship offer, including asking for clarification, making timely decisions, and respecting employer procedures and timelines.
3. Understand the nuance and etiquette required when managing multiple internship offers with different decision timelines.
4. Review how to decide whether to accept or decline an internship offer based on your goals and values.
5. Understand how to clearly and courteously accept or decline an internship offer.
6. Understand the consequences of reneging on an accepted offer and the specific circumstances when it is acceptable to do so.
Foundations
Lesson Objectives
Typical Offer Components Toolkit Page
Managing Multiple Offers Toolkit Page
Multiple Offers
Case Study: Jordan
Accepting and Declining Offers Toolkit Page
Making the Decision
Accepting an Offer
Declining an Offer
Avoid Reneging on Accepted Offers Toolkit Page
Lesson 5.4 Takeaway
Infographic: Typical Pieces of a Job or Internship Offer
Practice Question: Typical Offer Components
Video: 5.4 Case Study: Jordan
Practice Question: Managing Multiple Offers
Infographic: Factors to Consider
Practice Question: Accepting and Declining Offers
Practice Question: Avoid Reneging on Accepted Offers
Reflection Question: Managing Internship Offers
Lesson Challenge
Interactive Slide Deck: Module 5 Wrap-Up Case Study: Jordan
Module 5 Downloads
Reflection: Module 5 Wrap-Up
60 minutes
12
Module 6 TitleLearning ObjectivesLO 6.1Lesson 6.1 Internship Acceptance Details6.1 ActivitiesLO 6.2Lesson 6.2 Your First Day6.2 ActivitiesLO 6.3Lesson 6.3 Communicating with Your Supervisor6.3 ActivitiesLO 6.4Lesson 6.4 Competency Development During Internships6.4 ActivitiesLesson 6 Wrap-Up Estimated Time
13
Preparing for the InternshipExplore key topics and tasks that will prepare you for your internship and prepare you to grow professionally throughout your internship experience.1. Identify key information typically found in offer letters and position descriptions.
2. Explore the details that are commonly provided in a welcome email for an internship.
3. Identify strategies on how to coordinate with your employer to ensure you are prepared to begin your internship.
4. Explore types of organizational information you should review before your internship begins.1.
Foundations
Lesson Objectives
Internship Information Toolkit Page
Introduction
Internship Offer Letter
Position Description
Internship Welcome Email
Dress Code and Parking Details
Case Study: Eli
Coordinating with Your Employer Toolkit Page
Coordinate with Your Employer
Review Organization Information
Lesson 6.1 Takeaway
Infographic: Typical Pieces of a Job or Internship Offer
Template: Internship Details Checklist
Case Study: Eli
Practice Question: Internship Information
Infographic: Sample Org Chart
Reflection Question: Coordinating with Your Employer
Infographic: Lesson 6.1 Takeaway
Practice Question: Internship Acceptance Details
Lesson Challenge
1. Prepare to make successful connections with colleagues and team members.
2. Understand the importance of dress codes, professional expectations, and logistical information.
3. Understand key documentation requirements from human resources.
4. Review items commonly included in internship handbooks.
Foundations
Lesson Objectives
Orientation Toolkit Page
Employer Welcome
Team and Staff Introductions
Case Study: Eli
Human Resources Toolkit Page
First Day Paperwork
Required ID Documents
Intern Handbook Toolkit Page
Introduction
Intern Handbook Information
Finding Intern Expectations
Lesson 6.2 Takeaway
Video: 6.2 Case Study: Eli
Practice Question: Orientation
Practice Question: Human Resources
Infographic: Intern Handbook Information
Template: Intern Expectations Questions
Reflection: Intern Handbook
Infographic: Lesson 6.2 Takeaway
Practice Question: Your First Day
Lesson Challenge
1. Identify topics that you should discuss with your supervisor early in your internship.
2. Understand how to review an internship position’s description and expectations.
3. Explore how to best communicate with your supervisor.
4. Assess the best ways to ensure success in your internship while considering organizational items, supervision issues, and personal behaviors.
Foundations
Lesson Objectives
Topics to Address Early Toolkit Page
Position Expectations Toolkit Page
Performance Expectations
Key Performance Principles
Supervision and Communication
Case Study: Eli
Ensuring Success Toolkit Page
Introduction
Organizational Factors
Supervision Considerations
Personal Behaviors
Lesson 6.3 Takeaway
Reflection Question: Topics to Address Early
Infographic: Common Internship Work Behaviors
Case Study: Eli
Practice Question: Position Expectations
Reflection Question: Ensuring Success
Infographic: Lesson 6.3 Takeaway
Reflection Question: Communicating with Your Supervisor
Lesson Challenge
1. Understand the eight NACE core competencies and prioritize their development.
2. Examine personal and professional development opportunities provided by internships.
3. Identify ways to map internship tasks and activities to competency development.
4. Develop SMART goals.
5. Explore the importance of personal learning plans.
6. Practice the steps and components needed to develop a personal learning plan.
Foundations
Lesson Objectives
Developmental Opportunities in Internships Toolkit Page
NACE Core Competencies
Personal and Professional Development
Internship Takeaways
Mapping Internship Activities Toolkit Page
Sample Activities
Mapping Activities
Case Study: Eli
SMART Goals Toolkit Page
What Is a SMART Goal?
SMART Goal Examples
Personal Learning Plans Toolkit Page
Introduction
Focus on Competencies and Results
What Is a Personal Learning Plan?
Sample Personal Learning Plans
Lesson 6.4 Takeaway
Infographic: Internship Takeaways
Reflection Question: Developmental Opportunities in Internships
Template: Mapping Activities to NACE Core Competencies
Practice Question: Mapping Internship Activities
Template: SMART Goals
Practice Question: SMART Goals
Video: Using a Personal Learning Plan
Sample: Career and Self-Development Personal Learning Plan
Sample: Equity and Inclusion Personal Learning Plan
Sample: Teamwork Personal Learning Plan
Template: Personal Learning Plan
Reflection Question: Personal Learning Plans
Infographic: Lesson 6.4 Takeaway
Reflection Question: Competency Development During Internships
Lesson Challenge
Video: Module 6 Wrap-Up Case Study: Eli
Module 6 Downloads
Reflection: Module 6 Wrap-Up
60 minutes
14
Module 7 TitleLearning ObjectivesLO 7.1Lesson 7.1 Expectations and Goals7.1 ActivitiesLO 7.2Lesson 7.2 Managing Professional Relationships7.2 ActivitiesLO 7.3Lesson 7.3 Documentation and Reflection7.3 ActivitiesLesson 7 Wrap-Up Estimated Time
15
Maximizing the Internship ExperienceLearn how to prepare to adjust to your employer’s internship site and its organizational culture, develop and demonstrate professional competencies, and develop your career portfolio, references, and a track record of successful work. 1. Become familiar with the expectations students can have for their internship experiences and the expectations employers will have of interns.
2. Practice ways to write internship goals and work with your supervisor to accomplish them.
3. Understand ways to demonstrate your shift from college student to career professional in your internship.
Foundations
Lesson Objectives
Expectations Toolkit Page
Student Outcome Expectations
Employer Expectations of Interns
Learning Goals Toolkit Page
Introduction
Overview
Action Steps and Measuring Success
Case Study: Olivia
From College to Career Toolkit Page
Introduction
Strategies Toggles
Lesson 7.1 Takeaway
Infographic: Student Outcome Expectations
Practice Question: Expectations
Infographic: Developmental Areas for Learning Goals
Video: 7.1 Cae Study: Olivia
Reflection Question: Learning Goals
Interactive Toggles: Strategies
Infographic: Demonstrate Your Shift From College Student to Career Professional
Practice Question: From College to Career
Infographic: Lesson 7.1 Takeaway
Practice Question: Expectations and Goals
Lesson Challenge
1. Identify what you can expect of your supervisor and what you should learn from them early in your internship.
2. Be familiar with basic strategies to create a good working relationship with your supervisor.
3. Understand how to prepare well for meetings with your supervisor.
4. Recognize the importance of building strong relationships with your coworkers.
5. Determine how to ask for a mentor if you are not assigned one and how to utilize having a mentor to be successful in your internship.
Foundations
Lesson Objectives
Expectations Between You and Your Supervisor Toolkit Page
Introduction
Reasonable Expectations of Your Supervisor
Things to Learn Early On
Orient Yourself and Identify Sources of Support
Working With Your Supervisor Toolkit Page
General Recommendations
Meetings with Your Supervisor
Managing Difficult Conversations
Your Coworkers Toolkit Page
Build Strong Relationships With Coworkers
Find and Utilize Mentors
Talking With Your Mentor
Case Study: Olivia
Lesson 7.2 Takeaway
Template: Things to Learn About Your Supervisor
Practice Question: Expectations Between You and Your Supervisor
Practice Question: Working With Your Supervisor
Infographic: Sample Discussions With Your Mentor
Video: 7.2 Case Study: Olivia
Reflection Question: Your Coworkers
Infographic: Lesson 7.2 Takeaway
Practice Question: Managing Professional Relationships
Lesson Challenge
1. Be familiar with basic guidelines for creating presentations, taking notes or minutes at meetings, and writing reports.
2. Understand the importance of documenting your internship experiences and how to start.
3. Explore how to use lessons learned from mistakes, performance feedback from your supervisor, and self-evaluations to inform and improve your work.
Foundations
Lesson Objectives
Communication Skills Toolkit Page
Making Presentations
Taking Notes or Minutes at Meetings
Writing Reports
Documenting Your Reflections Toolkit Page
Developing Documentation Skills
Documentation and Reflection
What to Journal About
Reflection and Self-Evaluation Toolkit Page
Learning From Mistakes
Case Study: Olivia
Optimize Performance Feedback
Periodic Self-Evaluations
Lesson 7.3 Takeaway
Infographic: Executive Summary Approach for writing reports
Reflection Question: Communication Skills
Template: Intership Journal
Reflection Question: Documenting Your Reflections
Video: 7.3 Case Study: Olivia
Template: Self-Evaluation
Practice Question: Reflection and Self-Evaluation
Infographic: Lesson 7.3 Takeaway
Practice Question: Documentation and Reflection
Lesson Challenge
Video: Module 7 Wrap-Up Case Study: Olivia
Module 7 Downloads
Reflection: Module 7 Wrap-Up
60 minutes
16
Module 8 TitleLearning ObjectivesLO 8.1Lesson 8.1 When Your Internship Is Ending8.1 ActivitiesLO 8.2Lesson 8.2 Document Competency and Skill Development8.2 ActivitiesLO 8.3Lesson 8.3 Internship Evaluations8.3 ActivitiesLO 8.4Lesson 8.4 Preparing for Future Opportunities8.4 ActivitiesLesson 8 Wrap-Up Estimated Time
17
Skillfully and Conscientiously Ending the InternshipIdentify key actions that an intern should take to end an internship positively and to prepare for their future career.1. Explore key actions to take and ideas to implement in order to end your internship in a way that benefits both you and your employer.
2. Identify key items to discuss with your supervisor two or three weeks before your internship ends.
Foundations
Lesson Objectives
Benefiting Yourself and Your Employer Toolkit Page
Introduction
Actions for Your Benefit
Actions for Your Employer's Benefits
Continuing With Your Employer
Closing Out Your Internship Experience Toolkit Page
Introduction
Finish Current Projects
Case Study: Rie
Prepare for a Successor
Confirm Departure Protocol
Lesson 8.1 Takeaway
Practice Question: Benefiting Yourself and Your Employer
Case Study: Rie
Practice Question: Closing Out Your Internship Experience
Infographic: Lesson 8.1 Takeaway
Practice Question: When Your Internship Is Ending
Lesson Challenge
1. Explore strategies to reflect on competency and skill development over the course of an internship.
2. Define frameworks for articulating accomplishments and shaping competency and skill development stories.
3. Identify key questions to ask and actions to take in order to complete meaningful self-reflection.
Foundations
Lesson Objectives
Reflect on Competency and Skill Development Toolkit Page
Revisit Your Internship Goals
Reflect on Your Development
Articulate Accomplishments Toolkit Page
Introduction
What Is an Accomplishment Statement?
Sample Accomplishment Statement
Case Study: Rie
Shape Competency and Skill Development Stories Toolkit Page
The Importance of Competency and Skill Development
What Is a Competency or Skill Development Story?
Sample Development Story
Complete Meaningful Self-Reflection Toolkit Page
Self-Reflection Questions
Preparing for Self-Reflection
Lesson 8.2 Takeaway
Template: Your Competency and Skill Development
Practice Question: Reflect on Competency and Skill Development
Template: Articulating Your Accomplishments
Infographic: Example Accomplishment Statement
Case Study: Rie
Practice Question: Articulate Accomplishments
Template: Shaping Competency and Skill Development Stories
Practice Question: Shape Competency and Skill Development Stories
Reflection Question: Complete Meaningful Self-Reflection
Reflection Question: Document Competency and Skill Development
Lesson Challenge
1. Explore methods employers may use to provide feedback about intern performance and growth.
2. Identify ways interns may be asked to provide feedback about their employers, their internship, and their supervisors.
Foundations
Lesson Objectives
Final Evaluation From Employers Toolkit Page
Types of Feedback Provided
Feedback Frameworks
Case Study: Rie
Reflecting on Your Evaluation
Evaluating Your Internship Toolkit Page
Introduction
Items to Reflect On
Sample Intern Feedback Form
Lesson 8.3 Takeaway
Sample: Intern Evaluation Form
Case Study: Rie
Reflection Question: Final Evaluation From Employers
Sample: Intern Evaluation of Program
Reflection Question: Evaluating Your Internship
Infographic: Lesson 8.3 Takeaway
Reflection Question: Internship Evaluations
Lesson Challenge
1. Discuss professional ways to showcase the work you accomplished in your internship.
2. Explore the need for portfolios in some fields of work.
3. Identify key components of an internship synopsis.
4. Discuss the relevance of LinkedIn as you seek future opportunities.
5. Identify key parts of your LinkedIn profile that should be updated after your internship is complete.
6. Explore strategies needed to solicit letters of recommendation and references.
Foundations
Lesson Objectives
Presenting Your Work Toolkit Page
Showcase Your Work
Create a Presentation
Create a Portfolio
Case Study: Rie
Internship Synopsis Toolkit Page
Introduction
Written Internship Synopsis
Verbal Internship Synopsis
Using LinkedIn Toolkit Page
LinkedIn
Updating Your Profile
Recommendations for Future Opportunities Toolkit Page
Introduction
Letters of Recommendation
Asking for References
Lesson 8.4 Takeaway
Video: Case Study: Rie
Reflection Question: Presenting Your Work
Template: Written Internship Synopsis
Template: Verbal Internship Synopsis
Practice Question: Internship Synopsis
Template: LinkedIn Updates Checklist
Interactive Buttons: Updating Your Profile
Reflection Question: Using LinkedIn
Practice Question: Recommendations for Future Opportunities
Infographic: Lesson 8.4 Takeaway
Reflection Question: Preparing for Future Opportunities
Lesson Challenge
Interactive Slide Deck: Module 8 Wrap-Up Case Study: Rie
Module 8 Downloads
Reflection: Module 8 Wrap-Up
60 minutes