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Keyword (tag in Zotero)CategoryIndicator Type (if applicable)Definition
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accessible (indicator)Impact IndicatorSocial/physicalWays of assessing the practises and impacts of accessibility: the enabling of fair and equitable access, with mindful awareness of the intersectionality of privilege and disadvantages that affect individuals and communities.
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accountabilityContentN/ABeing held responsible to certain groups, codes of ethics, funders, supporters or users.
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action-research (method)MethodN/A“A disciplined process of inquiry conducted by and for those taking the action. The primary reason for engaging in action research is to assist the “actor” in improving and/or refining his or her actions.” http://www.ascd.org/publications/books/100047/chapters/What-Is-Action-Research%C2%A2.aspx
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artist-run centre (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of arts centers primarily managed, organized, or run by artists.
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artistic and creative impacts (indicator)Impact IndicatorArtistic/cultural/creativeWays of assessing the tangible and intangible impacts of artistic and creative works on individuals, communities, etc.
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artistic and creative measures (indicator)Impact IndicatorArtistic/cultural/creativeWays of measuring various aspects of artistic and creative works, such as their societal impacts or geographic distribution.
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artistic and creative practice (indicator)Impact IndicatorArtistic/cultural/creativeWays of measuring the effects or impacts of artistic and creative practise: “the intentional practice of creating — learning, mastering and using the skills (craft, technical, artistic, intellectual and creative) that go into making our creative work.” https://leeannewhite.com/blog/toward-a-definition-of-creative-practice?fbclid=IwAR3seTV7gKZwCpfB6aX7E-U21iyX4JBgnSHbviRIzJy_OBhBWZylonYW5wk#:~:text=It%20is%20the%20intentional%20practice,into%20making%20our%20creative%20work
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artistic and creative values (indicator)Impact IndicatorArtistic/cultural/creativeWays of measuring the effects or impacts of the values guiding artistic and creative work, such as equity, sustainability, innovation, etc.
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artistsContentN/ACreators of artistic works.
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artists and creative workers (indicator)Impact IndicatorArtistic/cultural/creativeWays of assessing the practises and outputs of those who create artistic works and who work in artistic, cultural, and/or creative industries.
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arts sectorContentN/A“The sector of economic and social activity that places artistic production at its center.” The arts sector can be characterized by its production of “outputs that are unique, have symbolic meaning, and the production of which is controlled, at least in part, by those who generate the creative ideas at its foundation.” (https://creativeinfrastructure.org/2015/06/13/what-is-the-arts-and-culture-sector/)
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AustraliaContentN/AThe country of Australia.
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business model (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of a business model: “a design for the successful operation of a business, identifying revenue sources, customer base, products, and details of financing.” https://languages.oup.com/google-dictionary-en/
https://hbr.org/2015/01/what-is-a-business-model
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business model community interest company (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of a community interest company business model: a business model that “combines certain characteristics of for-profit businesses with the social purpose nature of non-profit entities.” https://www.millerthomson.com/en/publications/communiques-and-updates/social-impact-newsletter/july-6-2016/an-in-depth-look-at-nova-scotias-new/
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business model entrepreneurial (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of an entrepreneurial business model: a business model for a novel, entrepreneurial venture.
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business model incubator (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of an incubator business model: business development models that allow growth and provide spaces for the creation of new businesses, products or resources. They provide individuals or groups with space and resources to initiate or develop creative solutions and projects. Accelerator incubators specifically provide services that mentor and support groups that already have an established project to access resources and training to become a stable and successful business or project.
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business model innovation (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of an innovation business model: a business model centered on incremental improvements to productivity, social, economic or cultural goals.
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business model non-profit (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of a non-profit business model: a business model with the financial goal of breaking even each year while achieving social goals, such as the presentation of arts, media & culture (or education, health & wellness).
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CanadaContentN/AThe country of Canada.
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capability metric (indicator)Impact IndicatorFinancial/businessWays of measuring capability metrics: “a statistical measure of the inherent process variability of a given characteristic. You can use a process-capability study to assess the ability of a process to meet specifications.” https://asq.org/quality-resources/process-capability
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case study (method)MethodN/AAnalyzing a specific example or subset in order to understand broader phenomenon; studying the micro to understand the macro.
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citiesContentN/AUrban centers of dense human development.
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civic and social engagement (indicator)Impact IndicatorKnowledge-sharing, sense-makingWays of assessing the practises and impacts of civic and social engagement. “Individual and collective actions designed to identify and address issues of public concern. Civic engagement can take many forms, from individual voluntarism to organizational involvement to electoral participation. It can include efforts to directly address an issue, work with others in a community to solve a problem or interact with the institutions of representative democracy. Civic engagement encompasses a range of specific activities such as working in a soup kitchen, serving on a neighborhood association, writing a letter to an elected official or voting.” https://www.apa.org/education/undergrad/civic-engagement
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clustersContentN/AA flat organization method, characterized by porousness and working in teams. In the arts, the term “creative clusters” has a specific application, often in relation to “clusters of activity” such as at a community centre, or in a cultural district.
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co-workingContentN/AIndividuals or groups rent or use a common workspace or offices.
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collaborationContentN/AWorking together towards a common goal or end product.
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collaboration (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of collaboration: working together towards a common goal or end product.
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communities of practise (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of communities of practise: “a group of people who share a common concern, a set of problems, or an interest in a topic and who come together to fulfill both individual and group goals.”
http://www.communityofpractice.ca/background/what-is-a-community-of-practice/#:~:text=A%20community%20of%20practice%20(CoP,both%20individual%20and%20group%20goals.
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community ContentN/APeople who live in a defined geographic area or people who are grouped together through similarities such as common interests or shared nationality.
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community (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of community: people who live in a defined geographic area or people who are grouped together through similarities such as common interests or shared nationality.
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community building (indicator)Impact IndicatorSocial/physicalWays of measuring the practises, impacts, and other aspects of community building: a variety of activities and practises designed to create or reinforce a sense of community among a group of people.
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community engagement (indicator)Impact IndicatorSocial/physicalWays of measuring the practises, impacts, and other aspects of community engagement, which “seeks to better engage the community to achieve long-term and sustainable outcomes, processes, relationships, discourse, decision-making, or implementation.” https://aese.psu.edu/research/centers/cecd/engagement-toolbox/engagement/what-is-community-engagement
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community impact (indicator)Impact IndicatorSocial/physicalWays of measuring the impacts (or desired impacts) that certain policies, practises, or activities will have on communities.
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craft industriesContentN/ASmall businesses centered on handmade artisan work.
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creative practiceContentN/A“It is the intentional practice of creating — learning, mastering and using the skills (craft, technical, artistic, intellectual and creative) that go into making our creative work.” (https://leeannewhite.com/blog/toward-a-definition-of-creative-practice?fbclid=IwAR3seTV7gKZwCpfB6aX7E-U21iyX4JBgnSHbviRIzJy_OBhBWZylonYW5wk#:~:text=It%20is%20the%20intentional%20practice,into%20making%20our%20creative%20work )
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creative workContentN/AThe labour and output of creative workers.
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cultural and creative industriesContentN/A“Those sectors of organized activity that have as their main objective the production or reproduction, the promotion, distribution or commercialization of goods, services and activities of content derived from cultural, artistic or heritage origins.” (https://en.unesco.org/creativity/sites/creativity/files/digital-library/What%20Do%20We%20Mean%20by%20CCI.PDF)
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cultural capital (indicator)Impact IndicatorSocial/physicalWays of measuring the impacts of cultural capital: individual familiarity with ‘high culture’ (e.g. music, art, dialect, etc.) that facilitate upward mobility in stratified societies. https://culturallearningalliance.org.uk/what-is-cultural-capital/
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cultural districtContentN/A“Cultural districts are defined as well-recognized, labeled areas of a city in which a high concentration of cultural facilities and programs serve as the main anchor of attraction. They help strengthen local economies, create an enhanced sense of place, and deepen local cultural capacity.” (https://www.americansforthearts.org/by-program/reports-and-data/toolkits/national-cultural-districts-exchange-toolkit#:~:text=Cultural%20districts%20are%20defined%20as,and%20deepen%20local%20cultural%20capacity).
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culture (indicator)Impact IndicatorArtistic/cultural/creativeIn this context, it refers to the definitions of culture provided by the authors. It includes a range of approaches, from a critical media or cultural studies take (e.g. Raymond Williams) to art history to anthropology or sociology of the arts foundations, as well as to measures used by organizations such as Statistics Canada to determine the composition of the culture sector. See, for example: Ben Highmore. 2016. Culture. Routledge.
https://www.newyorker.com/books/joshua-rothman/meaning-culture
https://meritresearchjournals.org/er/content/2013/July/Lebr%F3n.pdf
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design thinkingContentN/A“Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.” (https://www.interaction-design.org/literature/topics/design-thinking)
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design thinking (indicator)Impact IndicatorArtistic/cultural/creativeWays of measuring various aspects of design thinking: “a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.” https://www.interaction-design.org/literature/topics/design-thinking
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developmentContentN/AResearch and development of cultural products and content.
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development (indicator)Impact IndicatorFinancial/businessWays of measuring growth, progress, or advancement in economic spheres.
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digitalContentN/ATechnologies that operate through binary code; this category includes computers, virtual reality, social media, etc.
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discourse analysis (method)MethodN/AAnalyzing spoken or written language within its cultural or social context.
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diversity (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of diversity. “The concept of diversity encompasses acceptance and respect. It means understanding that each individual is unique, and recognizing our individual differences. These can be along the dimensions of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies. It is the exploration of these differences in a safe, positive, and nurturing environment. It is about understanding each other and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual… Diversity is a set of conscious practices that involve:
Understanding and appreciating interdependence of humanity, cultures, and the natural environment.
Practicing mutual respect for qualities and experiences that are different from our own.
Understanding that diversity includes not only ways of being but also ways of knowing;
Recognizing that personal, cultural and institutionalized discrimination creates and sustains privileges for some while creating and sustaining disadvantages for others;
Building alliances across differences so that we can work together to eradicate all forms of discrimination...
Finally, we acknowledge that categories of difference are not always fixed but also can be fluid, we respect individual rights to self-identification, and we recognize that no one culture is intrinsically superior to another.”
https://www.qcc.cuny.edu/diversity/definition.html
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document analysis (method)MethodN/AThe analysis of documents for research purposes, often through close or distant reading techniques.
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economic (indicator)Impact IndicatorFinancial/business“A social science concerned with the production, distribution, and consumption of goods and services. It studies how individuals, businesses, governments, and nations make choices about how to allocate resources.” https://www.investopedia.com/terms/e/economics.asp
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ecosystemContentN/ACultural ecosystem: the broader landscape of cultural and creative activity, policy and engagement in society.
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educationContentN/ASystematic instruction or intellectual development.
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emotional measures (indicator)Impact IndicatorSocial/physicalWays of measuring emotions, such as happiness indexes, marketing studies, user-design processes.
https://www.ipsos.com/en/ipsos-encyclopedia-emotional-measures
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entrepreneur (indicator)Impact IndicatorFinancial/businessWays of assessing the practises, outputs, and impacts of entrepreneurs: individuals or companies who organize or manage an enterprise, usually identified by solving a social issue or providing innovative services to specific publics.
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entrepreneurshipContentN/AIndividuals or companies who organize or manage an enterprise, usually identified by solving a social issue or providing innovative services to specific publics.
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equity (indicator)Impact IndicatorSocial/physicalWays of assessing various aspects of equity, including practises, policy impacts, etc. “Equity, unlike the notion of equality, is not about sameness of treatment. Equity denotes fairness and justice in process and in results. Equitable outcomes often require differential treatment and resource redistribution so as to achieve a level playing field among all individuals and communities. This requires recognizing and addressing barriers to to provide opportunity for all individuals and communities to thrive.” https://www.mcgill.ca/equity/resources/definitions
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ethnography (method)MethodN/A“Ethnography is a qualitative research method in which a researcher—an ethnographer—studies a particular social/cultural group with the aim to better understand it. Ethnography is both a process (e.g., one does ethnography) and a product (e.g., one writes an ethnography). In doing ethnography, an ethnographer actively participates in the group in order to gain an insider’s perspective of the group and to have experiences similar to the group members. In writing ethnography, an ethnographer creates an account of the group based on this participation, interviews with group members, and an analysis of group documents and artifacts.” https://methods.sagepub.com/reference/the-sage-encyclopedia-of-communication-research-methods/i4910.xml
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exhibitions (indicator)Impact IndicatorArtistic/cultural/creativeWays of assessing the practises, outputs, and impacts of exhibitions: “a public display of works of art or items of interest, held in an art gallery or museum or at a trade fair.” https://languages.oup.com/google-dictionary-en/
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financial analysis (method)MethodN/A“The process of evaluating businesses, projects, budgets, and other finance-related transactions to determine their performance and suitability.” (https://www.investopedia.com/terms/f/financial-analysis.asp)
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focus groups (method)MethodN/AA research technique where a group of people is deliberately selected to provide feedback, often through facilitated conversations.
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for-profitContentN/AA for-profit is a (usually registered) corporation or other organization whose primary motive is to generate profit for shareholders. Revenue generated by the organization and its services are for its owners and shareholders.
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funding agencyContentN/A“An external organization, public or private, which undertakes a contractual agreement to sponsor research or an entrepreneurial activity. The funding agency often dictates how their funds may be used, what deliverables are expected, and what reports are required.” (https://carleton.ca/facts/glossary/f/funding-agency/#:~:text=A%20Funding%20Agency%20is%20any,and%20what%20reports%20are%20required.)
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genderContentN/ATopics related to the culturally constructed classifications of men and women, as well as the spectrum of gender idenities including genderqueer and non-binary. This category also includes topics related to feminism.
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governanceContentN/AThe rules, practises, policies, and behaviours that direct and control an organization.
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hubsContentN/ASpaces that allow for individuals and groups to collaborate and do activities. These ongoing support systems may also be involved in incubation or growth phases.
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incubatorsContentN/ABusiness development models that allow growth and provide spaces for the creation of new businesses, products or resources. They provide individuals or groups with space and resources to initiate or develop creative solutions and projects. Accelerator incubators specifically provide services that mentor and support groups that already have an established project to access resources and training to become a stable and successful business or project.
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innovationContentN/AIncremental improvements to productivity, social, economic or cultural goals.
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innovation (indicator)Impact IndicatorFinancial/businessWays of measuring incremental improvements to productivity, social, economic or cultural goals.
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internationalContentN/ARelating to two or more independent countries; this category may also refer to countries that are not Australia, Canada, the UK, or the USA.
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interviews (method)MethodN/AA formalized process of asking a subject questions in order to collect information for research purposes.
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knowledge-sharing (indicator)Impact IndicatorKnowledge-sharing, sense-makingWays of measuring various aspects of knowledge-sharing: the voluntary sharing or dissemination of knowledge between individuals, groups, communities, organizations, etc.
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labourContentN/AThe work done by people; this tag includes artists labour, craft labour, creative labour, creative labour markets, cultural labour, gender labour, work, work balance, and work space.
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literature review (method)MethodN/AThe review, summary, or analysis of a corpus of literature on a specific subject.
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managementContentN/AThe strategic or executive branch that directs and oversees organizations, corporations, etc.
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mixed methods (method)MethodN/AWhen multiple methods are used to gather information, study a subject, or answer research question(s); for example, doing interviews and surveys.
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museumsContentN/A"Buildings in which objects of historical, scientific, artistic, or cultural interest are stored and exhibited." (https://languages.oup.com/google-dictionary-en/)
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musicContentN/AVocal or instrumental sounds.
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narrative (method)MethodN/ADescribing or analysing research observations, findings, or preliminary analyses that can be brought together in a narrative to help provide insights into the object of study, often used in ethnographic examinations
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neoliberalismContentN/APolitical stance characterized by economic policies that include deregulation, privatization, and divestment from the public or cultural sector.
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networking (indicator)Impact IndicatorSocial/physicalWays of assessing the various aspects of networking: “the exchange of information and ideas among people with a common profession or special interest, usually in an informal social setting.” https://www.investopedia.com/terms/n/networking.asp
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networksContentN/AThe interconnected webs between people or things.
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non-profitContentN/AA non-profit or not-for-profit organization is a (usually registered) corporation or other organization whose financial goal is to break even each year while achieving social goals, such as the presentation of arts, media & culture (or education, health & wellness).
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observation (method)MethodN/A“Observation is a technique that involves systematically selecting, watching, listening, reading, touching, and recording behavior and characteristics of living beings, objects, or phenomena.” https://www.iedunote.com/observation-method-of-data-collection
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operationsContentN/AThe daily services that support creative workers and organizations by providing accounting, communications, scheduling, human resources and physical resources management, fundraising and/or marketing, consulting (etc.). This category includes administration and management.
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organizationsContentN/AA group of people who work within a particular structure towards a common purpose.
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participant observation (method)MethodN/AA research technique where the researcher participates in the activities that they are studying.
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performanceContentN/AThe staging of an artistic product for public consumption.
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physical space (indicator)Impact IndicatorSocial/physicalWays of measuring various aspects of physical space in artistic and creative contexts, including co-working space, exhibition space, etc.
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planningContentN/AConsidering and organizing future actions, often in service of a particular goal or endeavor.
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policyContentN/AA set of ideas or a plan of action to guide present and future endeavors.
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policy instruments (indicator)Impact IndicatorFinancial/businessWays of assessing the effects or impacts of policy instruments: “interventions made by government/public authorities in local, national or international economies which are intended to achieve outcomes which conform to the objectives of public policy. They can take many forms, ranging from regulatory régimes to the provision of services to help improve the performance of businesses.” http://www.know-hub.eu/knowledge-base/videos/policy-instruments.html
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productionContentN/AThe act of making a product.
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public engagement (indicator)Impact IndicatorKnowledge-sharing, sense-makingWays of measuring various aspects of public engagement: “the myriad of ways in which the activity and benefits of higher education and research can be shared with the public. Engagement is by definition a two-way process, involving interaction and listening, with the goal of generating mutual benefit." https://www.publicengagement.ac.uk/about-engagement/what-public-engagement
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qualitative (method)MethodN/AA dialogic, human-centred approach to research. “Qualitative research involves any research that uses data that do not indicate ordinal values,” or “the defining criterion is the type of data generated and/or used. In short, qualitative research involves collecting and/or working with text, images, or sounds.” https://www.sagepub.com/sites/default/files/upm-binaries/48453_ch_1.pdf
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quantitative (method)MethodN/AExperimental and hypothesis-based research, wherein the variables can be isolated and examined, and information or work can be measured through numbers.
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QuebecContentN/AThe province of Quebec in Canada.
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self-assessment (method)MethodN/AAssessment of oneself, usually based on an externally created set of criteria.
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sense-making (method)MethodN/AThe process of creating meaning and making sense of something.
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sense-making (indicator)Impact IndicatorKnowledge-sharing, sense-makingWays of measuring various aspects of sense-making: the process of creating meaning and making sense of something.
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silicon valleyContentN/AGlobal center in California for technological development and innovation.