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TO EDIT: CLICK FILE, THEN MAKE A COPY.

This workbook will help your team collectively align on what you know, don't know, and want to learn. By working through the steps on both tabs, your team will develop a mutual agreement of the most important questions you need to answer.

How to use the Learning Agenda:
In the first two columns, capture everyone’s thoughts in the form of questions. Eventually, you’ll beegin to see patterns emerge of what your team wants to learn.

When you're done, move to the "Agenda Prioritization" tab at the bottom to prioritize them and ensure these questions are in support of your overall initiative outcomes.
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Want help implementing this framework with your team? We help organizations gain clarity around their biggest challenges. For more information, email hello@352inc.com.
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KnownsUnknownsLearning Agenda
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Ex. Customers order on average 2 times.We haven't found the right advertising channels yet.
Who are the right types of customers for us to focus on?
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Ex. Supply chain has challenges at delivery.What are the characteristics of our best customer?What channels drive the highest engagement with our best customers?
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What do customers think about the order process?What features would convince customers to buy from us instead of our competitors?
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Why do some customers choose our competitors?
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