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How many clicks did it take?
How long did it take them? (seconds)
How many mistakes did the user make? (user error rates)Did the user drop off? (For conversion rates)"This task was easy to complete" (Strongly agree, agree, neutral, disagree, strongly disagree)Notes on their performanceRemarks the user made
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Like and comment on a post270NoagreeHe wanted to type the text box
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Search for a book280NoagreeThe user actually did not complete this task, but it was because he didn't know the button he was attempting to click wasn't opening. This is because the button was too small. I am counting this as a completion because he technically knew what to do.He wanted to type the text box
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Add a book to a shelf5201NoagreeThe user initially looked in the plus page to add to the shelf, then went back and performed the correct pathwayHe wants a feedback that the book was added to the shelf after adding it.
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Give a book a rating/review23622NodisagreeThe user thought the filter bar was how you rated the bookHe wants the add a review button to be easily accessible, not hidden behind the 'read' button
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Create a new challenge23542Yesstrongly disagreeThe user clicked around into many different tabs, first said 'here, right?' to the plus tab, then lingered on the challenges list on the profile tab before giving up.He didn't know that was a feature because the app didn't present it very clearly, now that he knows it's there it makes sense. He wasn't paying attention to that part of the app.
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Send a message to a new user15330NoagreeThe user struggled to click on the small button.aside from the tiny button, it was good
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