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RGM / Client
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No.CategoryQuestionsNotes
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1SatisfactionHow satisfied are you with the services provided by our organization?
How would you rate the quality of our services?
How would you rate the value of our services?
How would you rate the professionalism of our team?
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2CommunicationWas the information you received from us helpful?
Was our communication with you prompt and efficient?
Were your questions and concerns addressed in a timely manner?
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3RelationshipsDo you feel that we have established a positive relationship with you?
Do you feel that we understand your needs and preferences?
Do you feel that we have earned your trust and confidence?
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4Problem ResolutionWere any problems you experienced resolved to your satisfaction?
Was the resolution process efficient and effective?
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5Recommendations
Would you recommend our services to others?
What improvements would you suggest to enhance the services we provide?
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6Demographic InformationName (optional)
Company
Position
Email
Phone
How did you hear about us?
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7BONUS!Leave us a short video talking about your experience with us and we'll give you a $75 amazon gift card.

Some talking points if you'd like:

1. What was your intial apprehension before working with us? What happened after?
2. How we were different than any other partnership you've created?
3. Make a call-out to anyone who may be on the fence and why they should take the chance.		[Leave the link to the video here]
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