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IssueFix
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Chromebook screen image is largePress and hold Ctrl + Shift. Keep these keys depressed the entire time you're adjusting the zoom level.

Press Plus (+) again to zoom in further.

Press Minus (-) to reduce the zoom level.

Press 0 to reset the zoom level.

When the zoom level is where you want it, release Ctrl + Shift.
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Chromebook screen image is largeControl + Z + and the minus sign until it is back to 100%
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More for screen image too largeTo increase magnification: Press Ctrl + Alt + Brightness up . You can also press Ctrl + Alt, then scroll with two fingers up on the touchpad.
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To decrease magnification: Press Ctrl + Alt + Brightness down . You can also Press Ctrl + Alt, then scroll with two fingers down.
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Where is the cap lock key on chromebookChromebooks do not have a cap lock key, but you can set the search key (magnifying glass icon) to act like one. Hold down alt, press search .
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How to record with zoomhttps://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
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Lawsonville Remote Learning help https://www.lawsonville.stokes.k12.nc.us/apps/pages/index.jsp?uREC_ID=1652385&type=d&pREC_ID=1868407
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Teach from home google helphttps://teachfromhome.google/intl/en/
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Elementary Chromebook Orientationhttps://docs.google.com/presentation/d/1arCb8egmalHNyepOZIn4XW1qyaT4pdkaK0kdvHJG3fU/copy
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Keys Not Workinghttps://docs.google.com/document/d/1Tz8jimY-llBz8vEFebY_SHWK8pOUMSiYS20hPn5dA4Q/edit?usp=sharing
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Trouble Viewing WebsitesLog in to the Zscaler:

Visiting www.msn.com will prompt the zscaler log in, if students are not signed in.

Username = firstname.lastname@stokes.k12.nc.us (NOT - @student.stokes.k12.nc.us, as students would to login to their Google account.)

Password = should be set to the same password as Google account. example: Stokes#### (lunch number digits)
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Trouble Viewing VideosFirst, follow the steps above to ensure you are logged in to the zscaler.

Log in to YouTube:

1. Visit www.youtube.com (or click the youtube launcher in chrome apps)
2. Click "Sign In"
3. Enter the following credentials:

Username = student email (firstname.lastname@student.stokes.k12.nc.us)
Password = Stokes + lunch number (ex: Stokes####)

*Please note that students will need to be logged in to YouTube even when viewing videos linked within other programs/platforms (such as Khan Academy, edpuzzle, etc.)

If you continue to experience issues viewing videos, follow the steps on the Troubleshooting: Videos Will Not Play document. https://docs.google.com/document/d/1wcM3IRRXDQD_GiHO9eOBxtM9qQs6nXuk6Xw5OW_BeuM/edit?usp=sharing
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Chromebook Will Not Turn On1. Press and hold the buttons in the picture below (refresh and power) simultaneously for 3 seconds, then release.

2. Press the power button to power on. If this does not work, contact Media Coordinator for your school.
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Sound Not WorkingShut down the computer and power back on. Check the sound. If it still does not work, contact Media Coordinator for your school.
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Not Connecting to Active WiFiShut down the computer and power back on. Sign in and check the wifi connection. If it still does not work, contact Media Coordinator for your school.
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King Remote Learning video instructionhttps://drive.google.com/file/d/19Pzjonjs38jtCQWLPgBB4590mNOkVV_s/view
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Guide to google classroom2020 Parents' Guide to Google Classroom (1)
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What is Google Classroom Video #1_ What is Google Classroom?.mp4
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Logging in to Google ClassroomVideo #2_ Logging in to Google Classroom.mp4
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Google Suite AppsVideo #3_ Google Suite Apps.mp4
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Navigating Google ClassroomVideo #4_ Navigating Google Classroom.mp4
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Student emailstudent email is firstname.lastname@student.stokes.k12.nc.us Password is Stokes0000 (lunch number)
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iReady log in assistancehttps://docs.google.com/document/d/13lwJ-t2xFWRH6T_rD1bA6mvGDzS31eJ4w43lm6oN8t8/edit?usp=sharing
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SCS Internet Access Options for StudentsDANBURY
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Danbury Library (Northwestern Regional) - wifi in parking lot (no password); curbside service for rentals, etc.
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Reagan Administrative Building - 1014 Main St, Danbury, NC 27016
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RiverStreet Networks Retail Office - 110 Sheep Rock Rd, Danbury, NC 27016
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KING
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King Library (Northwestern Regional) - wifi in parking lot (no password); curbside service for rentals, etc.
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Slate Funeral Home - offered their WiFi to students/families. Jeff Walker said that there were rooms available to use if needed.
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Stokes YMCA - get close to building
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West Stokes High School - wifi-student parking lot (provided by Riverstreet)
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School Access is Available 7am - 7pm
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LAWSONVILLE
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Piney Grove Middle School - wifi set up in parking lot (provided by Riverstreet)
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PINE HALL
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Pine Hall Elementary School - wifi set up in parking lot (provided by Riverstreet)
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SANDY RIDGE
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Sandy Ridge Elementary School - wifi set up in parking lot (provided by Riverstreet)
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WALNUT COVE
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Downtown Walnut Cove - it goes about a block each way down the street, from First Street past the fire station.
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Fowler Park - wifi (no password)
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South Stokes High School - wifi set up in parking lot (provided by Riverstreet)
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Walnut Cove Library - wifi in parking lot (no password); curbside service for rentals, etc.
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WESTFIELD
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Francisco Community Center
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Nancy Reynolds Elementary School - wifi set up in parking lot (provided by Riverstreet)
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The Corner Cafe Password: cornercafe89
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Internet Service Providers Offering Free Temporary Access for StudentsSPECTRUM -read fine print
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SURRY COMMUNICATIONS- read fine print
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Canvas Student GuideCanvas Student Guide
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Google Classroom Student GuideGoogle Classroom Help
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How do I submit a Google Doc in a Canvas assignment?First, if you have never accessed your Google Docs in Canvas you must authorize your account first. This is a one-time thing. In Canvas, click on “Google Drive” on the left in the menu. Then click the “Authorize” button, select your school gmail account and then click the “Allow” button.
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To submit the Google document in Canvas just use one of these options.
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CHROMEBOOK APPSNot all apps are open for students to install. Contact Media Coordinator for a list of approved apps.
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My teacher gave me a pdf and I’m having trouble typing into the document?Most pdfs will open in Google Docs now. It should convert the pdf to a Google Doc that you should be able to type into. Try typing a few words in it and close it out, then open it back up to make sure it is saving.
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Another option would be to use one of the following two websites to edit or even create a pdf document: PDFescape - or Kami - see How to get Started.
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I get tired of typing in Google Docs, is there a simpler way?Sure, in Google Docs you type with your voice. Here’s how.
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I don’t have internet access at home. Can I access Canvas on my SmartPhone?Yes. There is a mobile app available for Android and iOS devices.
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I don’t have internet access at home. How do I use my Chromebook for doing assignments?Your Chromebook can be used offline. To verify that this feature is turned on visit these instructions for opening G Suite files offline. Students can download notes from Slides,
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Docs, and more, and download the lectures from Canvas, Google Classroom and Google Drive to watch later. Read this link for ways to use your Chromebook offline.
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Some web pages are not loading properly?If you are on your school owned Chromebook, you may not be signed into ZScaler (the web filter). To check this try going to msn.com and if it loads correctly you are good to go. If it doesn’t load the ZScaler sign-in screen will come up. Be sure to login with this format: firstname.lastname@stokes.k12nc.us (don’t use the student part of your gmail address here); then use your usual password.
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My videos aren’t showing up on YouTube or EdPuzzle?Make sure you signed into your school gmail instead of into a personal gmail account on your Chromebook. Switch back to your school gmail and try again.
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Do I need to install the Zoom app to use Zoom?No, teachers have been told not to use Zoom. Most are using Google Hangouts Meet instead.
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Elementary Student/Parent Chromebook AgreementElementary SCS Chromebook
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Parent Portal for New Students
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