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TimestampDate of IssueHow did you pay for your laundry?Your nameStudent ID NumberSSU E-mail AddressI confirm that the following information is accurate. I understand that if the machine is examined and does not have an error, I will not receive a refund. I have a laundry issue with the following machines (Please list all machines used): Please select the issue with the machine from the drop down box below:Questions and comments
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9/18/2022 13:37:059/18/2022ClipperCashHector RiveraS0350980h_rivera2@salemstate.eduYesBOWDITCH Washer 1Other IssueMy clipper card got denied even though it has money in it.
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9/25/2022 14:21:509/25/2022ClipperCashJennifer ContrerasS0398167s0398167@salemstate.eduYesBOWDITCH Washer 7, BOWDITCH Stack Dryer 9Full of WaterWhen I unloaded my clothes from washer 7 it was soaked and had to drain my clothes old school style in the sink after i loaded it onto dryer 9 but didn’t dry the first time, second time still wasn’t dry. Had to load my clothes into dryer 11 for a third time
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11/4/2022 16:09:0311/4/2022ClipperCashDylan BeaulieuS0394073s0394073@salemstate.eduYesBOWDITCH Washer 8Took ClipperCash and didn't startI swiped my card after putting laundry in the machine. It counted down the money as it usually does and started the timer. I come back down to find my clothes dry and nothing moved.
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11/16/2022 18:07:4611/16/2022ClipperCashNadia OkuliczkiS0383887S0383887@salemstate.eduYesBOWDITCH Washer 7Other IssueThe machine registered my clippercard and was ready to start but the temperature setting was stuck on hot and the settings did not work.
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12/6/2022 19:38:4812/6/2022ClipperCashAngel SpragginsS0397605s0397605@salemstate.eduYesBOWDITCH Stack Dryer 14Not Wringing ClothesThis is the second time on two different weeks I’ve opened dryer 14 and my clothes have still been wet even after a full hour of a high heat cycle.
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2/12/2023 13:51:452/12/2023ClipperCashAngela S0384395S0384395@salemstate.eduYesBOWDITCH Washer 3Took ClipperCash and didn't startI had opened the door before selecting a wash to place a ride pod in and I could no longer select a wash when I closed the door, and the machine currently reads as “in use” on the cboard even if it is not running. Completed refund
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2/12/2023 20:00:442/12/2023ClipperCashmeghan gray0391742m_gray13@salemstate.eduYesBOWDITCH Stack Dryer 15Took ClipperCash and didn't starti paid for dryer 15 in bowditch hall while filling a separate washer and i went back to the dryer after the washer was filled and it would not start. i tapped again and it said cannot add cycle previous one had not started so i moved to dryer 11
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2/13/2023 16:08:382/13/2023ClipperCashPeter Young0396613s0396613@salemstate.eduYesBOWDITCH Washer 3, BOWDITCH Stack Dryer 13Full of WaterMy clothes were soaking wet when I took them out of the washer and would not dry
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2/21/2023 19:51:482/21/2023ClipperCashSophie CaronS0392000s0392000@salemstate.eduYesBOWDITCH Washer 3, BOWDITCH Stack Dryer 15, BOWDITCH Stack Dryer 17Other IssueWasher #3 left my clothes soaking wet to the point I had to ring them out, then dryer #17 and #15 did not work for any of my clothes and I tried once in 17 and twice in 15
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3/7/2023 17:10:193/7/2023CoinsSalma Zaky0392667s0392667@salemstate.eduYesBOWDITCH Washer 1Full of Water
On March 6, I used change to wash my clothes in washer #1. The clothes were soaked in water. I was going to do another cycle, but my Clippercard was deactivated prior to me doing my load after losing it on Feb.16 and returned a week later. I was unable to do my load until today, March 7 at 1:40 p.m. after being in possession of my new ClipperCard. I put the washer on a shorter cycle, presuming that was the issue. I go back down an hour later and they’re soaked again. I used a total of $3.50.
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3/31/2023 21:35:193/31/2023ClipperCashJosiah JonesS0406116j_jones26@salemstate.eduYesBOWDITCH Washer 3Full of Water
So I started the washer and I pressed “extra rinse” and I came back like 40 min later and the washer read “no h20” so then I opened it it was full of water and my clothes was soaking wet so I switched them to another washer and I had to pay 1.75 extra just for my clothes to be rinsed I noticed that washer 1 is full of water also just so u know
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4/24/2023 21:01:334/24/2023ClipperCashCaroline Canty0367355c_canty@salemstate.eduYesBOWDITCH Washer 3Full of WaterI was doing my laundry and noticed that washer #3 was closed, I opened it and saw it was full of water inside. It also smelled liked it had been sitting there for a while.
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4/29/2023 17:04:164/29/2023ClipperCashAudrey Husseys0366003s0366003@salemstate.eduYesBOWDITCH Washer 3Not Wringing ClothesI came down to collect my clothes and they were soaked with water and there was water remaining in the bottom of the washer. I had to dry them twice to get all the water out. I would like to refunded for the wash and one of the dry cycles.
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5/12/2023 13:14:395/12/2034CoinsMackenzie Hubert s0398231s0398231@salemstate.eduYesBOWDITCH Washer 1Not Wringing Clothesi went to go put my clothes in the dryer and when i opened the washer my clothes were soaking wet and there was a puddle of water in the washer still. i had to put my wet clothes in another washer after. none
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5/22/2023 9:41:025/22/2023ClipperCashTamara NormilS0371802t_normil@salemstate.eduYesBOWDITCH Washer 3Other IssueThere’s no water at all in Bowditch. Since today’s the last day in the building I thought I’d be able to do a quick load of laundry, but I was wrong and I’d like to be refunded.N/A.
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1/16/2024 20:50:041/16/2024ClipperCashBriana TavarezS0381260b_tavarez@salemstate.eduYesBOWDITCH Washer 1Door Will Not OpenWasher number 85 door will not open. It says the clothes is spinning and that one minute is left on the time but then it’ll say there is an error. This has repeated 3 times. The door still won’t open.
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