A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | |
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1 | Timestamp | Date of Issue | How did you pay for your laundry? | Your name | Student ID Number | SSU E-mail Address | I confirm that the following information is accurate. I understand that if the machine is examined and does not have an error, I will not receive a refund. | I have a laundry issue with the following machines (Please list all machines used): | Please select the issue with the machine from the drop down box below: | Questions and comments | |||||||
2 | 9/18/2022 13:37:05 | 9/18/2022 | ClipperCash | Hector Rivera | S0350980 | h_rivera2@salemstate.edu | Yes | BOWDITCH Washer 1 | Other Issue | My clipper card got denied even though it has money in it. | |||||||
3 | 9/25/2022 14:21:50 | 9/25/2022 | ClipperCash | Jennifer Contreras | S0398167 | s0398167@salemstate.edu | Yes | BOWDITCH Washer 7, BOWDITCH Stack Dryer 9 | Full of Water | When I unloaded my clothes from washer 7 it was soaked and had to drain my clothes old school style in the sink after i loaded it onto dryer 9 but didn’t dry the first time, second time still wasn’t dry. Had to load my clothes into dryer 11 for a third time | |||||||
6 | 11/4/2022 16:09:03 | 11/4/2022 | ClipperCash | Dylan Beaulieu | S0394073 | s0394073@salemstate.edu | Yes | BOWDITCH Washer 8 | Took ClipperCash and didn't start | I swiped my card after putting laundry in the machine. It counted down the money as it usually does and started the timer. I come back down to find my clothes dry and nothing moved. | |||||||
7 | 11/16/2022 18:07:46 | 11/16/2022 | ClipperCash | Nadia Okuliczki | S0383887 | S0383887@salemstate.edu | Yes | BOWDITCH Washer 7 | Other Issue | The machine registered my clippercard and was ready to start but the temperature setting was stuck on hot and the settings did not work. | |||||||
8 | 12/6/2022 19:38:48 | 12/6/2022 | ClipperCash | Angel Spraggins | S0397605 | s0397605@salemstate.edu | Yes | BOWDITCH Stack Dryer 14 | Not Wringing Clothes | This is the second time on two different weeks I’ve opened dryer 14 and my clothes have still been wet even after a full hour of a high heat cycle. | |||||||
10 | 2/12/2023 13:51:45 | 2/12/2023 | ClipperCash | Angela | S0384395 | S0384395@salemstate.edu | Yes | BOWDITCH Washer 3 | Took ClipperCash and didn't start | I had opened the door before selecting a wash to place a ride pod in and I could no longer select a wash when I closed the door, and the machine currently reads as “in use” on the cboard even if it is not running. | Completed refund | ||||||
11 | 2/12/2023 20:00:44 | 2/12/2023 | ClipperCash | meghan gray | 0391742 | m_gray13@salemstate.edu | Yes | BOWDITCH Stack Dryer 15 | Took ClipperCash and didn't start | i paid for dryer 15 in bowditch hall while filling a separate washer and i went back to the dryer after the washer was filled and it would not start. i tapped again and it said cannot add cycle previous one had not started so i moved to dryer 11 | |||||||
12 | 2/13/2023 16:08:38 | 2/13/2023 | ClipperCash | Peter Young | 0396613 | s0396613@salemstate.edu | Yes | BOWDITCH Washer 3, BOWDITCH Stack Dryer 13 | Full of Water | My clothes were soaking wet when I took them out of the washer and would not dry | |||||||
13 | 2/21/2023 19:51:48 | 2/21/2023 | ClipperCash | Sophie Caron | S0392000 | s0392000@salemstate.edu | Yes | BOWDITCH Washer 3, BOWDITCH Stack Dryer 15, BOWDITCH Stack Dryer 17 | Other Issue | Washer #3 left my clothes soaking wet to the point I had to ring them out, then dryer #17 and #15 did not work for any of my clothes and I tried once in 17 and twice in 15 | |||||||
14 | 3/7/2023 17:10:19 | 3/7/2023 | Coins | Salma Zaky | 0392667 | s0392667@salemstate.edu | Yes | BOWDITCH Washer 1 | Full of Water | On March 6, I used change to wash my clothes in washer #1. The clothes were soaked in water. I was going to do another cycle, but my Clippercard was deactivated prior to me doing my load after losing it on Feb.16 and returned a week later. I was unable to do my load until today, March 7 at 1:40 p.m. after being in possession of my new ClipperCard. I put the washer on a shorter cycle, presuming that was the issue. I go back down an hour later and they’re soaked again. I used a total of $3.50. | |||||||
15 | 3/31/2023 21:35:19 | 3/31/2023 | ClipperCash | Josiah Jones | S0406116 | j_jones26@salemstate.edu | Yes | BOWDITCH Washer 3 | Full of Water | So I started the washer and I pressed “extra rinse” and I came back like 40 min later and the washer read “no h20” so then I opened it it was full of water and my clothes was soaking wet so I switched them to another washer and I had to pay 1.75 extra just for my clothes to be rinsed I noticed that washer 1 is full of water also just so u know | |||||||
16 | 4/24/2023 21:01:33 | 4/24/2023 | ClipperCash | Caroline Canty | 0367355 | c_canty@salemstate.edu | Yes | BOWDITCH Washer 3 | Full of Water | I was doing my laundry and noticed that washer #3 was closed, I opened it and saw it was full of water inside. It also smelled liked it had been sitting there for a while. | |||||||
17 | 4/29/2023 17:04:16 | 4/29/2023 | ClipperCash | Audrey Hussey | s0366003 | s0366003@salemstate.edu | Yes | BOWDITCH Washer 3 | Not Wringing Clothes | I came down to collect my clothes and they were soaked with water and there was water remaining in the bottom of the washer. I had to dry them twice to get all the water out. I would like to refunded for the wash and one of the dry cycles. | |||||||
18 | 5/12/2023 13:14:39 | 5/12/2034 | Coins | Mackenzie Hubert | s0398231 | s0398231@salemstate.edu | Yes | BOWDITCH Washer 1 | Not Wringing Clothes | i went to go put my clothes in the dryer and when i opened the washer my clothes were soaking wet and there was a puddle of water in the washer still. i had to put my wet clothes in another washer after. | none | ||||||
19 | 5/22/2023 9:41:02 | 5/22/2023 | ClipperCash | Tamara Normil | S0371802 | t_normil@salemstate.edu | Yes | BOWDITCH Washer 3 | Other Issue | There’s no water at all in Bowditch. Since today’s the last day in the building I thought I’d be able to do a quick load of laundry, but I was wrong and I’d like to be refunded. | N/A. | ||||||
20 | 1/16/2024 20:50:04 | 1/16/2024 | ClipperCash | Briana Tavarez | S0381260 | b_tavarez@salemstate.edu | Yes | BOWDITCH Washer 1 | Door Will Not Open | Washer number 85 door will not open. It says the clothes is spinning and that one minute is left on the time but then it’ll say there is an error. This has repeated 3 times. The door still won’t open. | |||||||
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