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1 | AVOID FIRE HAZARD - Turn off main breaker and all breakers to your house. Wait for power to return to your street (watch street lights). Turn on main breaker before turning on any other breakers. Walk house, listening, watching, smelling for sign of fire. Repeat fourth step for each breaker until sure of safety. Also, cut power to your water heater - at the breaker - if you do not have water. If you have power but no water OR your power returns before water does, it becomes a fire risk. - Ifyou have electricity but no water, turn off water heater. There are homes catching fire becasue water heaters are empy and heating and starting fires. If a fire starts, the fire department is taking a while to respond due to high demand. Could be 45min or longer for response. Help your neighbors as you can. | |||||||||||||||||||||||||
2 | ALL WATERWAYS CURRENTLY CONSIDERED TOXIC. | No estimates on water, power, cell service restoration. LANDSLIDES REMAIN A CONCERN. Severe damage to Asheville water system. | ||||||||||||||||||||||||
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9 | IF YOU ARE IN NEED OF RESCUE IN WESTERN NC, contact the NC Search and Rescue Center at 211 OR 1-888-892-1162. | |||||||||||||||||||||||||
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11 | FINDING A MISSING LOVED ONE | —You may call Red Cross at 1-800-733-2767. Provide as much detail as possible. There are longer wait times than usual due to high call volume. —Report Missing people: Text PERSON to 40403 —If you know people in need of rescue, fill out THIS FORM. —In the meantime, please add the name/last known location and as many details as possible to the third column of THIS DOC; someone may have info on your loved one. —Buncombe County: County Register of Deeds has mobilized a Family Assistance Center to assist in locating residents. Please call 828-820-2761, listen to prompts, and leave a voicemail. You may also visit buncombeready.gov for info. —Hendersonville/Haywood County NC: If you are missing someone, fill out THIS Crowdsource form. If they are not able to assist, they will send out the info to proper channels or search teams. SAVE YOUR TICKET NUMBER. —Henderson County Wellness Check Status Map: status map for missing contacts. Unknown in red, blue or green are known. Check map to see if you're listed or if you know wherabouts of anyone on map. Call 828-771-6670 to notify of updated status. —Buncombe County NC: if you are missing someone, fill out THIS FORM. They will do their best to update you on your loved one’s current status. — NC EMS is requesting folks worried about loved ones call 211 (1-888-892-1162); press 1. Provide as much info as posisble. —Eastern TN: Call 1-800-824-3463 to report a missing person in the areas affected by flooding. —Facebook group for Missing People in East TN & Western NC due to flooding. —Rutherford County NC: The EOC is compiling a list of individuals at the shelter for confirmation to friends and family. If you have a missing person, please email: EOC@rutherfordcountync.gov. Text AlertRC to 888777 to receive emergency updates. —Unicoi County TN: If you haven’t been able to get in touch with a loved one, call 423-560-0261 with information. —Greene County TN: Anyone concerned about missing people should call 423-798-1729. | ` | |||||||||||||||||||||||
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13 | COMMMUNICATING WITH FAMILY | —Cell service is absent in most places right now. If it does exist, it is weak. Calls are not likely to go through; text is better. A couple places are starting to get wifi, so try communicating via email, Facebook, Instagram, Twitter (X), etc. Some iPhone users are able to send/receive satellite texts if they have iOS18. —If your vehicle is equipped with OnStar, you can activate your OnStar FOR FREE right now, giving you a link to the outside world. —Service providers have deployed transportable cell towers/internet access points throughout Western NC. They are currently in Hendersonville, Lake Junaluska, and Waynesville. More are on the way. —Service providers have also deployed SatColts throughout Western NC. These are Satellite Cells on Light Trucks, which are mobile cell sites that connect to satellite and do not rely on commercial power supply. —NC cell providers have enabled "disaster roaming." Ensure "roaming" is enabled under Mobile Network Settings. | ||||||||||||||||||||||||
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15 | WHERE TO GET UPDATES | |||||||||||||||||||||||||
16 | North Carolina Weather Authority | Tracking weather, resources, supplies, etc. with many folks updating in thousands of comments. Reposts of "Marked Safe" lists from Black Mountain, Mt. Mitchell, etc. Includes updates for smaller counties like Ashe, Avery, Watauga, Swain, Haywood, Jackson, Transylvania, Henderson, Polk, Madison, and Mitchell. | ||||||||||||||||||||||||
17 | Asheville Reddit Megathread | |||||||||||||||||||||||||
18 | Asheville/Buncombe County Media Updates | Public officials are holding news briefings each day at 10 a.m. and 4 p.m. The briefings are streamed live on the Buncombe County Facebook Page and have also been broadcast on Blue Ridge Public Radio 88.1 FM. You can also listen them on the iHeart radio stations including 99.9, 104.3, 105.1 and 570 AM. | ||||||||||||||||||||||||
19 | iHeart Radio Stations | 99.9, 104.3, 105.1, 92.9, 97.7, 101.1 Updates every 30 minutes on gas, food, water distribution. Taking calls from listeners and helping people find out about different parts of WNC. | ||||||||||||||||||||||||
20 | Radio Stations | Asheville - 88.1 Black Mountain - 107.5 Brevard - 101.5 Bryson City - 94.7 Cullowhee - 89.7 Franklin - 91.3 Hendersonville - 99.3 | Highlands - 103.3 Murphy - 88.5 Sylva, Dillsboro - 91.5 Tryon - 101.5 Waynesville-Clyde - 89.7 Waynesville-Hazelwood - 102.9 Mars Hill 90.5 | |||||||||||||||||||||||
21 | Blue Ridge Public Radio - Text | Text only version of Blue Ridge Public Radio | text.bpr.org | |||||||||||||||||||||||
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23 | GENERAL SUPPORT | |||||||||||||||||||||||||
24 | American Red Cross | Shelter & emergency support. Shelter locator here. | Main line: 1-800-733-2767 Western NC Chapter: 828-258-3888 Blue Ridge Piedmont Chapter: 828-322-4151 | |||||||||||||||||||||||
25 | Crowd Source Rescue | You can fill out this assistance request form. It will be shared with a network of civilian responders. Help is not guaranteed. | ||||||||||||||||||||||||
26 | FEMA | disaster relief, including financial assistance for housing and repairs. OFFERING MOTEL ROOMS FOR YOU AND YOUR ANIMALS. | 1-800-621-3362 or disasterassistance.gov to fill out the application for motel voucher. NC Dept of Insurance Facebook: FEMA tips HERE. | |||||||||||||||||||||||
27 | Samaritan's Purse | Can help with cleaning debris, removing personal property/furniture, chainsaw work | 1-833-747-1234 | |||||||||||||||||||||||
28 | NC Farm Help Line | Available by phone or text 24/7 to connect the agricultural community to resources and support to address mental health and farm stress needs | 844-325-3276 | |||||||||||||||||||||||
29 | United Way | providing evacuation assistance, shelter, food and clothing, and other volunteer-driven efforts | 888-892-1162 | |||||||||||||||||||||||
30 | Hurricane Helene Cleanup Hotline | Call if you need help cleaning up damage. Line will remain open until Oct 11. | (844) 965-1386 | |||||||||||||||||||||||
31 | Southern Smoke Foundation | Funding for food and beverage workers in crises | https://southernsmoke.org/emergency-relief/ | |||||||||||||||||||||||
32 | Team Rubicon | Volunteer, donate, request assistance | 844-965-1386 | |||||||||||||||||||||||
33 | Disability and Disaster Hotline | The Partnership for Inclusive Disaster Strategies (The Partnership) is the only U.S. disability-led organization with a focused mission of equity for people with disabilities and people with access and functional needs throughout all planning, programs, services and procedures before, during and after disasters and emergencies. | 800-626-4959 text or call hotline@disasterstrategies.org | |||||||||||||||||||||||
34 | Cell Phone | Turn your phone off and back on to connect to repaired towers & COWs. ATTN Western NC: providers have enabled "disaster roaming." Regardless of what service a person has, if they are in an area with any functional network, they will be able to make calls or send text messages. Go to settings, Then connections, under mobile network settings make sure roaming is enabled. There are several starlink stations set up. If you have an iPhone you can turn on Satellite mode. Also OnStar has activated Crisis Mode. Remember you can serach for other Wireless Networks that may be open that you can use WiFi calling to call for help or family. | ||||||||||||||||||||||||
35 | Lutheran World Relief | |||||||||||||||||||||||||
36 | Manna Food Bank | We urge staff, volunteers, and everyone within our network to stay away from our primary location at 627 Swannanoa River Road, Asheville, NC for health and safety purposes. | ||||||||||||||||||||||||
37 | United Cajun Navy | search and rescue, supply distribution | ||||||||||||||||||||||||
38 | Operation Airdrop | Pilots dropping off donations. You can volunteer as a pilot (with or without aircraft) or as a general volunteer | ||||||||||||||||||||||||
39 | Disaster Unemployment Assistance | apply by Dec 2 | ||||||||||||||||||||||||
40 | Legal Aid of NC | Donate to support mobile legal clinics, disaster hotline, and pro bono efforts: https://host.nxt.blackbaud.com/donor-form/?svcid=tcs&formId=ba4f9a91-ac90-494c-9b11-1d29539edd91&envid=p-PbEjWQYHOE-CaWaKydjhLQ&zone=usa&fbclid=IwY2xjawFqk81leHRuA2FlbQIxMAABHRXFm_6cFkEaDkAzD3amVGsZ90nTUF8mJCR0EUREfswHKo4O3DVH3LDnjA_aem_UXIaYCj2NBuVU4C63FaAJg Attorneys: Sign up to provide pro bono support: https://www.ncbarfoundation.org/our-programs/disaster-legal-services/disaster-legal-services-volunteer-sign-up-form/?fbclid=IwY2xjawFqk-1leHRuA2FlbQIxMAABHV3JfEl_uHNIj0RrrVJcttpyPencJ9gLnVQbVnaIMSz34ozTfG3OyEeuFw_aem_Oi-5P0Et2gsOxCMMesM11Q GET HELP: Call our Disaster Helpline at (866) 219-5262 or visit www.legalaidnc.org/Helene | ||||||||||||||||||||||||
41 | Lowes/Home Depot | Ask for disaster relief discount | ||||||||||||||||||||||||
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43 | HOMEOWNER ASSISTANCE | |||||||||||||||||||||||||
44 | Baptists on Mission | If you are a homeowner affected by Hurricane Helene and would like assistance, fill out the hyperlinked form. You will be put on a waiting list. If they find that they can help you, they will contact you as soon as possible. | ||||||||||||||||||||||||
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46 | HEALTH | |||||||||||||||||||||||||
47 | Free Mental Health support | Text TOUGH to 741741. 24/7. | ||||||||||||||||||||||||
48 | Mental Health ProBono for WNC Survivors | List of providers willing to offer pro bono (free or reduced cost) individual/group therapy sessions for those impacted by Hurricane Helene in W NC | ||||||||||||||||||||||||
49 | Defense Health Agency | Temporary Rx refills and emergency fills for TRICARE beneficiaries | Georgia beneficiaries, Florida beneficiaries, NC beneficiaries | |||||||||||||||||||||||
50 | Disaster Distress Helpline (mental health) | 24/7 crisis line for those impacted by natural disasters. Can provide counseling, referrals, and other support. | 1-800-985-5990 OR text "TalkWithUs" to 66746 | |||||||||||||||||||||||
51 | National Helpline for Disaster Crisis Counseling (mental health) | 1-800-985-5990 | ||||||||||||||||||||||||
52 | UNC Health | adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. You can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 a.m. - 10 p.m., 7 days per week | https://wllmsg.co/bRtv2C | |||||||||||||||||||||||
53 | OPEN NC PHARMACIES BY COUNTY | |||||||||||||||||||||||||
54 | Dry Toilet Instructions | WHAT YOU NEED: 5 or 6 gallon bucket Trash bag Split pool noodle or pipe insulation Wood shavings, wood chips or dry leaves Bin for wood shavings WHERE TO GET IT: Hardware store Animal Feed Store Wood chip pile at Railroad Track by Smokey Park & I-40 (free) INSTRUCTIONS 1. ABSOLUTELY NO PEE IN BUCKET PEE INTOA CUP FIRST AND SPREAD PEE OUT IN YARD/PLANTS 2. LINE THE BUCKET WITH A TRASH BAG AND COVER THE BOTTOM OF BAG W/ SHAVINGS 3. POOP ON SHAVINGS. NO PEE! TOILET PAPER OK 4. SPRINKLE SOME SHAVINGS TO COVER POOP 5. WHEN BAG IS FULL, TIE IT UP WELL AND DISPOSE IN MUNICIPAL TRASH (CITY TRASH) | ||||||||||||||||||||||||
55 | Washing With Little Water | Your body: Use a dampened or slightly wet rag with a little soap to get all the important parts. Then, make the rag wetter and go back over everywhere. Your dishes: The three tub method. Get three tubs filled with same amount of water. Try to scrape as much food off dishes beforehand. 1st tub - Do most of the scrubbing. Scrub off all residue. 2nd tub - Rinse the dishes to make sure all residue comes off. 3rd tub- final rinse Your clothes: Fill a gallon bag with clothes needing cleaning. Add a bit of detergent and some water - do not over fill. Shake bag well - rub and mix - for 5-10min. Dump soapy water our and refill with clean water. Shake bag again and then hand clothes to air dry. | ||||||||||||||||||||||||
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57 | TRAVEL | |||||||||||||||||||||||||
58 | Please do not attempt to drive or travel to Asheville. We are being asked to keep roads clear for safety, and so that emergency personnel can try to start repairs. That said, we do realize some people NEED to leave Asheville in certain circumstances, so we will update travel information here. | |||||||||||||||||||||||||
59 | 9/28: I-40 West to Knoxville is dangerous; do not attempt. I-26 North to Johnson City should be open as far as 19E exit toward Burnsville. No report of route into or out of Burnsville. I-40 East toward Old Fort closed due to landslides. No report of route into Asheville from Brevard or Hendersonville. | |||||||||||||||||||||||||
60 | 9/30 (ish) Via IG: Route to Rutherfordton is bad. You can get through Fairview up the mountain but there are landslides. Can take I-26 to Arden all the way to Greenville and Spartanburg in SC. Service in Spartanburg. Can go east to Charlotte from there. | |||||||||||||||||||||||||
61 | 9/30 from Mitchell County: most reliable way off the mountain is 3 mile > 181 > 183. | |||||||||||||||||||||||||
62 | 9/30: Had a friend leave downtown Asheville 9/29 taking 240 to 26 towards Charlotte and she made it ok. Just be aware that gas is limited along 74 even to Shelby. | |||||||||||||||||||||||||
63 | 9/30ish: If you can get to I-26, head up to Weaverville, take 25/70 out towards Hot Springs and then 208 to Greeneville, TN. Plenty of food at stores, gas is 2.5/gal. | |||||||||||||||||||||||||
64 | 9/30: Apparently I-40W towards Waynesville is clear and from there the main highway from Sylva to Franklin is clear. Attempt this at your own risk. I-26E towards Charlotte is clear | |||||||||||||||||||||||||
65 | 9/30 For those needing to travel to Ashe: From wilkes to 163 into West Jefferson ok > Buffalo & Ben Bolen passable with caution. Roads weak and collapsing on some sides near rivers. Trees down and mudslides. > coming from 3 top passing valley home out through Todd and Meatcamp going into Boone is passable…..same as above. Big mudslide near goober peas. > you CANNOT get from railroad grade to 221. or vice versa. Too much damage. Road is gone. > Bridge on 3 top near the dam if youre trying to get to or from 88 has buckled and you cannot pass through this way. Did not travel 88 or into Lansing have only heard Lansing is doable but really rough. | |||||||||||||||||||||||||
66 | 10/1 via NCDOT employee: Crews have reopened I-40 East at the location of the slide near Old Fort and we have updated alert messaging to tell people evacuating Asheville area they can use I-40 East or 1-26 East. I-40 is impassable in multiple locations, and it will take some time for repairs. I-26 is closed on TN side of state line. DriveNC.gov has been updated to reflect closure of I-40 West at I-77 in Statesville. | |||||||||||||||||||||||||
67 | 10/1: I-40 East has re-opened out of Asheville, NC. People tyring to head East to get supplies, Hickory and Towns out East have water, gas, food and other supplies | |||||||||||||||||||||||||
68 | 10/7: You cannot get from NC to TN via I-40 or I-26. People evactuating the Asheville area can use I-40 or I-26 East | |||||||||||||||||||||||||
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70 | ARTS ORGANIZATIONS | |||||||||||||||||||||||||
71 | South Arts Resource page | |||||||||||||||||||||||||
72 | Loblolly Press | Submit to their zine benefitting Beloved Asheville by October 25 | ||||||||||||||||||||||||
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74 | AID FOR SPANISH SPEAKERS / AYUDA PARA PERSONAS QUE HABLAN ESPAÑOL | |||||||||||||||||||||||||
75 | Noticias en Espanol: | |||||||||||||||||||||||||
76 | https://enlacelatinonc.org/ | |||||||||||||||||||||||||
77 | https://www.bpr.org/bpr-news/2024-09-28/esto-es-lo-que-necesita-saber-ultimas-actualizaciones-sobre-el-clima-del-huracan-helene-en-wnc | |||||||||||||||||||||||||
78 | https://www.disasterassistance.gov/ | |||||||||||||||||||||||||
79 | https://www.bpr.org/live-updates/live-blog-hurricane-helene-wnc | |||||||||||||||||||||||||
80 | https://www.readync.gov/ | |||||||||||||||||||||||||
81 | https://www.fema.gov/es/disaster/3617 | |||||||||||||||||||||||||
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