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TimeActivityTopicSpeakers
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8.30-9.15Registration
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9.15-9.30Chairman's IntroductionRob Chapman
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9.30-10.15Keynote SessionFrom Revenue to the Whole Business: The Present and Future of Assurance in BTBernice DeMarcoAndreas ManolisHoria SelegeanHakim Akayour
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10.15-11.00Keynote PresentationHow to Foster New Thinking and Create Breakthrough ResultsAtul Jain
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11.00-11.15Micro PanelAppetite for Change: Will Risk & Assurance Transform as Rapidly as Telcos?Bernice DeMarcoAtul JainDavid GandeePer-Olof Ahlstrom
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11.15-11.30Coffee Break
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11.30-12.00Analytics PresentationAdvanced Analytics for Telecommunications ProvidersSrinath Srinivasan
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12.00-12.40Panel DiscussionPrevention vs. Cure: How Much Better?Pedro BravoMarcus BryantGeorge BoltAndy Harper
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12.40-1.40Lunch
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1.40-2.20ERM PresentationSurvey of Risk Management Practices in UK TelcosLee Scargall
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2.20-2.45Micro PanelGovernance, Risk and Assurance: Making the ConnectionsLee ScargallPeregrine Chard
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2.45-3.15Coffee Break
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3.15-4.00Assurance PresentationHow Assurance Can Cover the End-to-End Customer LifecycleJohn Preston
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4.00-4.45Assurance PresentationFingers in Many Pies: Building Relationships Across the BusinessStuart Waton
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4.45-5.30Panel DiscussionBreaking Out of Silos: Assurance Techniques in Other ContextsBartek BukowskiNigel SmithGuy HowieAndy Harper
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