Starlight Trust Goals 2018-19
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GOALSUPPORTING OBJECTIVESSPECIFIC TASKSTASK OWNED BYNAMED LEADSUPPORTED BYFREQUENCYSTATUS
PRIORITY?
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1) Rescue and protect pet rodents and injured pigeons with a view to finding pet rodents new homes and facilitating the return to the wild of injured pigeons1a) Increase capacity and ensure space and other resources are used efficiently and effectivelySecure sites for further aviaries for assessment, release and long term care of pigeonsAnimal Care ManagerSARAHFoster Carer (Releasable Pigeons)

Foster Carer (Resident Pigeons)
ONGOINGASSIGNED
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Create space for 'stage 2' pigeons with Louise GaleAnimal Care ManagerLOUISEFoster Carer (Releaseable Pigeons)ONE OFFCOMPLETED
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Create additional space for 'stage 1' pigeons at HQAnimal Care ManagerSARAHANIMAL CARE ASSISTANTONE OFFCOMPLETED
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Assess requests for help with rehoming rodents to ensure the appropriate balance between quality of care and quantity of animals helped is maintainedAnimal Care ManagerSARAHN/AONGOINGASSIGNED
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1b) Improve the quality of animal facilitiesCreate perspex 'trays' in the custom made cages to improve cleanlinessAnimal Care ManagerSARAHANIMAL CARE ASSISTANTONE OFFASSIGNED
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Create space in the garden at HQ and replace the 'Purple Pigeon Palace' with a larger, metal aviaryManaging TrusteesDAVEONE OFFASSIGNED - HELP NEEDED
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1c) Find homes for rehomeable animalsAssess adoption applications, make a decision on suitability and match homes with a suitable, available animalAnimal Care ManagerSARAHN/AONGOINGASSIGNED
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Maintain the starlighttrust.org.uk website with details of homeable animalsWebmaster/Animal Care ManagerSARAHN/AONGOINGASSIGNED
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Advertise available animals on suitable sitesAnimal Care ManagerSARAHRehoming AssistantONGOINGASSIGNED
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Update the website to reflect that some pigeons may be adoptableAnimal Care ManagerSARAHN/AONE OFFASSIGNED
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Improve animal page layoutWebmaster/Animal Care ManagerONE OFFUNASSIGNED
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Share facebook posts advertising animals needing homes on other trust social mediaAnimal Care ManagerSARAHSocial Media AssistantONGOINGASSIGNED - HELP NEEDED
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Embed relevant updates on individual animals' website pagesWebmaster/Animal Care ManagerSARAHN/AONGOINGASSIGNED
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1d) Ensure health and happiness of animals in our careUndertake animal care tasks including
- cleaning of cages
- healthchecks
- vet visits as required
- adminstering medications as required
- administering supportive feeds as required
- handling, socialising and free ranging of rodents
Animal Care ManagerSARAHAnimal Care Assistant
Foster Carer (Rodents)
Foster Carer (Releaseable Pigeons)
Foster Carer (Resident Pigeons)
Animal Rescue and Transport Officer
DAILYASSIGNED
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Gain the ability to check pigeon faecal samples for common issues. Secure funding for a better microscope if neededAnimal Care ManagerSARAHONE OFFCOMPLETED
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Develop and write up protocols for types of pigeon injury and illnessAnimal Care ManagerSARAHN/AONE OFFASSIGNED
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Secure the services of a replacement local vet for more routine medical careAnimal Care ManagerSARAHN/AONE OFFASSIGNEDYES
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1e) Ensure the ongoing welfare of animals in their new homesKeep in contact with adopters to check on the animal’s health and wellbeing, providing advice and support as needed.Animal Care ManagerSARAHONGOINGASSIGNED - HELP NEEDED
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2) Maintain helpwildlife.co.uk in order to provide advice to members of the public who find sick, injured or apparently orphaned wildlife, facilitate contact between the public and wildlife rescues, promote the welfare of all wildlife regarding of status, and educate the public about the legal and ethical implications of our interactions with them2a) Provide clear, up to date information on the helpwildlife.co.uk advice pagesConduct annual reviews of advice pages, ensuring information is clear and up to date, and responding to and incorporating feedback from wildlife rescuers.Webmaster/Wildlife Services ManagerSARAHN/AANNUALLYASSIGNED
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Create a page for advice re unwanted/in danger nesting birdsWebmaster/Wildlife Services ManagerSARAHN/AONE OFFASSIGNED
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Work through identified list of improvements (see next tab)Webmaster/Wildlife Services ManagerSARAHN/AONE OFFASSIGNED
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2b) Ensure the directory of wildlife rescuers on helpwildlife.co.uk is clear, easy to use and kept up to dateCheck the accuracy of directory listings and submit feedback for processingWebmasterSARAHDirectory Maintenance AssistantONGOINGASSIGNED
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Use feedback to identify listings in need of updatingWebmaster/Wildlife Services ManagerSARAHN/AWEEKLYASSIGNED
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Look through the list of potential new listings and submit forms for those which are suitableWildlife Services ManagerSARAHDirectory Maintenance Assistant

Assistant Directory Administrator
WEEKLYASSIGNED
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Update listings from submitted formsWildlife Services ManagerSARAHAssistant Directory AdministratorONGOINGASSIGNED
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Improve post/listing layout to increase clarity and ease of updatingWebmaster/Wildlife Services ManagerSARAHN/AONE OFFASSIGNED
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Consider whether a bulk update request could be sent to listed rescuesWildlife Services ManagerSARAHN/AONE OFFASSIGNED
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Improve the listing of removed or suspended rescuesWebmaster/Wildlife Services ManagerSARAHN/AONE OFFASSIGNED
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Consider whether site could be upgraded to allow rescues to own and maintain their own listingsWebmasterONE OFFUNASSIGNED
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2c) Use social media such as the HelpWildlife facebook page to educate the public about issues facing wildlife and the work of wildlife rescuers.Look for suitable stories and educational materials to share on social media pagesWildlife Services ManagerSARAHSocial Media AssistantONGOINGASSIGNED - HELP NEEDED
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2d) Provide advice on humane, holistic methods of resolving conflicts with wildlife which might be considered ‘pests’Maintain the 'pest' pages on helpwildlife.co.uk to ensure they provide up to date, helpful advice and clearly explain the reasons against lethal control methods.Webmaster/Wildlife Services ManagerSARAHN/AONGOINGASSIGNED
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Respond to enquiries received concerning problem wildlifeWildlife Services ManagerSARAHN/AONGOINGASSIGNED
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2e) Provide bespoke advice and assistance to those unable to find help through the websiteAdministrate the 'HelpWildlife Advice Group' on facebook, providing bespoke advice and finding help either through the directory or through other sources where necessaryDeputy Wildlife Services ManagerLOUISEWildlife Services ManagerONGOINGASSIGNED
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Maintain the 'Community Heroes' list - a central list of members of the public, small volume rescuers and other contacts who aren't suitable for listing in the directory but who might be able to help with transport or care of a wildlife casualty which cannot be gotten to an established rescue.Deputy Wildlife Services ManagerLOUISEWildlife Services ManagerONGOINGASSIGNED
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Review the management and presentation of the Community Heroes list to provide a simpler, more accessible solutionWildlife Services ManagerSARAHDeputy Wildlife Services ManagerONE OFFASSIGNEDYES
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Absorb Louise's list of contacts into the Community Heroes listDeputy Wildlife Services ManagerLOUISEWildlife Services ManagerONE OFFASSIGNEDYES
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3) Maintain smallpetsmatter.co.uk in order to provide advice to members of the public caring for or considering caring for pet rodents, facilitate contact between the public and small pet rescues, and promote the welfare of small pets.3a) Provide clear, accurate information about husbandry on the smallpetsmatter.co.uk advice pages, ensuring the highest standards of welfare are reflectedConduct annual reviews of advice pages, ensuring information is clear and up to date, and responding to and incorporating feedback from small pet rescuers.Webmaster/Small Pets Services ManagerONGOINGUNASSIGNED
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3b) Ensure the directory of small pet rescues on smallpetsmatter.co.uk is clear, easy to use and kept up to dateUpgrade the site to wordpress to ensure ease of use and updatingWebmasterN/AONE OFFUNASSIGNED
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3c) Use social media such as the SmallPetsMatter facebook page to educate the public about pet rodent welfare and the work of small pet rescues.Look for suitable stories, educational materials and animals needing homes and share on social media pagesSmall Pets Services ManagerSocial Media AssistantDAILYUNASSIGNED
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Create infographics to provide an easily shareable source of information about key topicsSmall Pets Services ManagerONE OFFUNASSIGNED
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4) Ensure the trust is run to a high standard with all animals protected and well cared for and finances used responsibly and all activities are undertaken in keeping with our goals and values4a) Raise funds and gain resources to ensure the trust can continue its work and provide for the needs of the animals in its care. Minimise spend on anything not of direct benefit to the trust's objectives.Maintain the amazon wishlist with details of food and equipment needed, take receipt of parcels, add details to the database and ensure donors are thanked for their contribution where possible.Managing TrusteesSARAHAmazon Wishlist AssistantONGOINGASSIGNED
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Raise awareness of other ways to donate and raise funds e.g. easyfundraisingTreasurerDAVESocial Media AssistantONGOINGASSIGNED - HELP NEEDED
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Consider selling advertising on helpwildlife.co.ukWebmasterN/AONE OFFUNASSIGNED
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Maintain a record of goods and funds received and spentTreasurerDAVEAnimal Care ManagerONGOINGASSIGNED
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Maintain schemes for the sponsorship of cages and permanent residentsAnimal Care ManagerSARAHONGOINGASSIGNED - HELP NEEDED
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Encourage the completion of Gift Aid declarations and claim Gift Aid regularly to increase fundingTreasurerDAVEN/AONGOINGASSIGNED
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Create an online gift aid declaration form and transfer existing records into itTrusteesSARAHN/AONE OFFCOMPLETED
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Hold a reserve equivalent to a year's expenditure in a separate accountTreasurerDAVETrusteesONGOINGASSIGNED
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Consider events, both physical and online, which could be held to raise fundsTrusteesONGOINGUNASSIGNED
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Once registered charity status is in place, apply for previously unavailable tools such as facebook fundraising and amazon smileTreasurerDAVEN/AONE OFFASSIGNED
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4b) Spread awareness of the trusts work and valuesCreate leaflets and other materials for display and distribution at fundraising eventsTrusteesN/AONGOINGUNASSIGNED
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Manage social media accounts to share information about our work and key topics of interestTrusteesSocial Media AssistantONGOINGUNASSIGNED
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Send a quarterly newsletter to subscribed supportersTrusteesQUARTERLYUNASSIGNED
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4c) Ensure all necessary legal documents are in place such as a constitution, and that the trust has an appropriate trustee structureUpdate trustee information with HMRC and bankManaging TrusteesTrusteesONE OFFUNASSIGNED
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Conduct regular trustee meetingsTrusteesN/AQUARTERLYUNASSIGNED
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Recruit a new trustee to assist with the management of the trustTrusteesSARAHTrusteesONE OFFASSIGNEDYES
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Produce annual report detailing core and financial activitiesTrusteesAnimal Care Manager, TreasurerANNUALLYUNASSIGNED
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Apply for registered charity stautsTrusteesN/AONE OFFUNASSIGNEDYES
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4d) Keep clear records of individuals with whom the trust has a relationship, and the animals for which it cares to ensure smooth operation, high standards of care, continuing relationships with supporters and compliance with relevant information management legislationEnsure the animal database is updated daily with details of care and medical activities, and that all current animals have a completed assessment form within two weeks of arrival. Animal Care ManagerSARAHAnimal Care Assistant
Foster Carer (Rodents)
Foster Carer (Releaseable Pigeons)
Foster Carer (Resident Pigeons)
ONGOINGASSIGNED
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Ensure supporter records, mailing list etc are compliant with GDPR. Cleanse data in the 'people' form to ensure all records have been provided with consent. Decide on deletion of leads which are not fruitful.Managing TrusteesSARAHN/AONE OFFASSIGNED
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Reflect animals referred to us by other organisations on the databaseAnimal Care ManagerSARAHAnimal Rescue and Transport OfficerONE OFFASSIGNED
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Cleanse outcome dates and categories on the database, including updated information from the 'Starlight Stats' sheetAnimal Care ManagerSARAHN/AONE OFFASSIGNED
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Create leaflet to gather information about collected pigeonsAnimal Care ManagerSARAHN/AONE OFFCOMPLETED
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4e) Put in place emergency plans to ensure the continued operation or smooth closure of the trust in case of unavailability of managing trusteesEnsure trustees have access to online accounts needed to access animal care, fostering and rehoming informationTrusteesTrusteesONE OFFUNASSIGNED
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Create an emergency plan which details what activities need to be undertaken and provides a guide to important resources and information, and ensure capability to enact it is in place. TrusteesTrusteesONE OFFUNASSIGNED
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4f) Work openly, keeping supporters informed of animals’ progress and other key activitiesWrite a weekly 'Sunday summary', summarising the progress of current guests and highlighting other important informationAnimal Care ManagerSARAHFoster CarersONGOINGASSIGNED
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Provide cage sponsors with monthly updates on how their cages have been utilisedAnimal Care ManagerSARAHN/AONGOINGASSIGNED
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Maintain the starlighttrust.org.uk website with details of wildlife and resident animalsAnimal Care ManagerSARAHN/AONGOINGASSIGNED
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Post on the Starlight Trust facebook page regularly with appeals, animal updates news etc. Some of these could be regularly scheduled posts.TrusteesSARAHSocial Media Assistant, Rehoming Assistant, TreasurerDAILYASSIGNED - HELP NEEDED
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Add a news page to the starlighttrust website upon which Sunday Summaries and other news stories are sharedWebmasterUNASSIGNED
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Back date the starlighttrust.org.uk website with animals admitted prior to the website upgradeWebmasterN/AONE OFFUNASSIGNED
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4g) Recruit volunteers to further our work, providing them with clear guidance and meaningful rolesWrite up details of volunteer rolesManaging TrusteesSARAHN/AONE OFFCOMPLETED
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Improve the volunteer/who we are pages of the websiteWebmasterN/AONE OFFCOMPLETED
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Create clothing and/or ID for volunteers esp those collecting or delivering animalsTrusteesONE OFFUNASSIGNED
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Consider facebook group or other similar resource for trustees and volunteers to share information and build communityTrusteesONE OFFUNASSIGNED
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Consider creation of Mission Boards - collection of volunteers to work on particular projectsTrusteesONE OFFUNASSIGNED
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4h) Create clear goals for the trust to work towards and review success against them regularlyProduce clear goals and tasksTrusteesSARAHANNUALLYASSIGNED
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Produce a quarterly report which details progress against goals and key activities, and which can be used to inform the quarterly newsletter sent to supportersTrusteesSARAHN/AQUARTERLYASSIGNED
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Maintain the 'Starlight Stats' spreadsheet, detailing income sources, monitoring expenditure, and detailing animal intake and success rates.TrusteesSARAHN/AMONTHLYASSIGNED
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