p2 Task Analysis
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Usability Analysis - Lo-Fi Prototype for Bobby from Boston E-Commerce
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UserTask
Completed?
ErrorsNotes
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P1Look for items from the 1950s.Yes1He originally went to "clothing" and not "decade"
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Purchase an item from the 1950s.Yes1He didn't click "add to cart" he just clicked the cart, so it technically was never added
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P2Find rare item.NoN/AHe picked a random category and didn't go to the "Rare" part
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Purchase that rare item.Yes0He purchased it, but he had issues with the notifications that the item was added to the cart. The add to cart button disappeared, which he felt uneasy about. However, the notification about cart was helpful.
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Find the formal wear category.Yes0He saw it last time, so he went straight to it.
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Purchase an item to wear to his event.Yes1He wanted to buy multiple items, because I didn't specify. He also wanted to add straight to cart, but it didn't happen.
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Purchase an item as an account owner.Yes1He bought it but didn't like how it automatically went to the purchased screen, though he liked it when it was for new accounts. He thought it was just a sign in. A confirmation would be helpful
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P3Find a rare leather jacketYes2He originally went to "store" and never looked at the shop bar.
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Purchase the rare jacketYes1He wasn't sure where the cart was at first.
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Find formal wearYes0
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Purchase it as account ownerYes1Went to log in at the top before
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ContactYes0
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P4Find a leather jacketYes0Went to the feature AND the shop, just to show that there could be a confusion
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Purchase it and create accountYes0Didn't like the review page
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ContactYes0Went to footer, rather than contact
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Locate fancy shirtYes2Went over to accessories, didn't realize there was a separation. Then went to tops, then formalwear
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Purchase fancy shirt as account ownerYes0
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