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1 | ESSENTIAL HUMAN SKILLS | GLOBAL SKILLS | Dev & Tech Specialisation | DESIGN & PRODUCT SPECIALISATION | CLOUD & INFRASTRUCTURE SPECIALISATION | DATA SPECIALISATION | AI | Sales | Customer Support | HR and Learning Development | METHODOLOGY & FRAMEWORKS | ||||||||||||||||||
2 | Accountability & Ownership | Administration and Management | Algorithms | Accessible Design | AWS Cloud Administrator | Data Analysis | AI Knowledge Management | Account & Key Account Management | Adaptability in Customer Interactions | Accessibility & Accommodation | Agile Methodology | ||||||||||||||||||
3 | Active Learning - Growth Mindset | Analytics | API Design and Development | Card Sorting | Bash Scripting | Data Architecture | AI-based Analytics & Insights | Applying Challenger Sales Techniques | Conflict Resolution and De-escalation | Career Management | Build-measure-learn (BML) | ||||||||||||||||||
4 | Active Listening | Budget Management | Automation Scripting | Competitor Analysis | Cloud networking architecture | Data Cleaning and Preprocessing | AI-based Content Summarization | Closing & Negotiation Skills | Cultural Sensitivity and Inclusivity | Change Management | Crystal | ||||||||||||||||||
5 | Attention to Detail | Business Acumen | Caching Strategies | Concept Development | Conducting maintenance of network | Data Collection | AI-based Quality Assurance & Testing | Competitive & Customer Insight Analysis | Ticket Management and Prioritization | Compensation & Benefits | CyberSecurity | ||||||||||||||||||
6 | Challenging Conventions | Business Analysis | Configuration Management | Contextual Enquiry | Creating design documents | Data Governance | AI-driven Search & Retrieval | Content Creation for Sales | Knowledge Base Utilization and Maintenance | Conflict Management | Design Thinking | ||||||||||||||||||
7 | Conflict Management | Business Development | Continous Delivery (CD) | Create Insight Templates | Disaster Recovery Planning | Data Integration | AI-driven Translation & Localization | Customer Success & Support | Multi-Channel Support Proficiency | Employee Communications | Dynamic Systems Development Method (DSDM) | ||||||||||||||||||
8 | Creativity and Innovation | Change Management | Continous Integration (CI) | Creation of User Profiles & Personas | DNS, DHCP, and IPAM | Data Mining | ChatGPT | Implementing Sales Automation Tools | Root Cause Analysis | Employee Engagement & Experience Management | Extreme Programming (XP) | ||||||||||||||||||
9 | Critical Thinking | Communication | Cross-browser Compatibility | Derive Hypotheses | Fiber Optics and Cabling | Data Modeling | Code Generation with AI (e.g., GitHub Copilot) | Integrated Sales and Marketing Strategies | Customer Feedback Analysis | Employee Health & Wellbeing | Feature Driven Development (FDD) | ||||||||||||||||||
10 | Cultivating Inclusivity | Continuous Improvements | Data Structures | Design Specs | Firmware Management | Data Pipeline Design | Conversational AI Integration | Market & Customer Insight Analysis | Proactive Issue Prevention | Employee Onboarding & Offboarding | GDPR | ||||||||||||||||||
11 | Curious | Coordinate | Database Management | Digital Strategy | Hardware Integration | Data Quality | Ethical & Responsible AI Use | Networking & Relationship Building | Customer Advocacy | Employee Retention | InfoSec (ISO 27001) | ||||||||||||||||||
12 | Design Sense | Creative Ideation | Database Optimization | Ensure CI/CD Requirements | High Availability Design | Data Security | Generative Image Tools (e.g., Midjourney, DALLĀ·E) | Objection/Rejection Handling | Upselling and Cross-Selling | Employer Branding | ISO9001 | ||||||||||||||||||
13 | Diligence | Develop Strategies and Objectives | DevOps Management | Ethnography | Implementing security measures | Data Transformation | Model Fine-tuning & Customization | Personalization Strategies | Customer Education and Onboarding | Employment Laws and Regulations | ITIL v4 | ||||||||||||||||||
14 | Emotional Intelligence | Employee Onboarding | Distributed systems | Information Visuals | IP Addressing and Subnetting | Data Visualization | Perplexity | Product Knowledge Mastery | Product Knowledge Mastery | Executive HR Advisory | ITSM Framework | ||||||||||||||||||
15 | Empathy | Facilitation of Meetings | Infrastructure as a Code | Manage Research Budgets | Linux system administration | Data Wrangling | Prompt Engineering | Prospecting Techniques | Facilitation & Training Delivery | Kanban | |||||||||||||||||||
16 | Empowerment | Identifiy Operational Issues | Machine Learning | Motion Design | Load Balancing | Machine Learning | Voice & Speech Recognition Tools | Sales Effectiveness & Enablement | HR Analytics & Data Privacy Compliance | Lean | |||||||||||||||||||
17 | Entrepreneurial Spirit | Instructing | Microservices Architecture | Pattern Recognition | Microsoft Security Administrator | Predictive Modeling | Sales Processes Optimization | HR Service Delivery & Consulting | PDCA | ||||||||||||||||||||
18 | Feedback | Learning Strategies | Performance Optimization | Product & CX Strategy | Monitoring network logs | Statistical Analysis | Sales Strategy Development | HR Strategy & Workforce Planning | Scaled Agile Framework (SAFe) | ||||||||||||||||||||
19 | Focus on Quality | Mathematics | RESTful API Design | Product Backlog | Monitoring network traffic | Social Selling Mastery | Instructional Design | SCRUM | |||||||||||||||||||||
20 | Fosters a Sense of Connection and Belonging | Mentoring & Coaching | Software Integration | Product Roadmap | MPLS and WAN Technologies | Strategic Customer Growth | Labor Relations Management | Scrum@Scale | |||||||||||||||||||||
21 | High Ethics and Moral Standards | Negotiation | Software Testing | Product Vision | Network Automation | Strategic Partnerships Development | Leadership Development & Succession Management | Six Sigma | |||||||||||||||||||||
22 | Improvisation | Operations Analysis | System Architecture Design | Qualitative and Quantitative Research | Network Compliance and Auditing | Value Proposition Development | Learning Strategies | Strategyzer Value Proposition Designer | |||||||||||||||||||||
23 | Influence | Organizational Skills | System Automation | Scenarios | Network Configuration and Management | Organizational Development & Culture | Waterfall | ||||||||||||||||||||||
24 | Inspiring Vision | Persuasion | System Design | Service Design | Network Design and Architecture | Payroll Management | |||||||||||||||||||||||
25 | Interpersonal Relationships | Presentation Skills | System Integration | Sound Design | Network Documentation and Reporting | Performance Management | |||||||||||||||||||||||
26 | Judgment and Decision Making | Process Improvement | System Testing and Validation | Stakeholder Interviews | Network Performance Analysis | Recruitment & Talent Acquisition | |||||||||||||||||||||||
27 | Lateral Thinking | Process Management | Systems Analysis | Styleguides and Component Libraries | Network Redundancy and Failover | Reskilling & Upskilling Strategies | |||||||||||||||||||||||
28 | Leadership | Project Management | Systems Evaluation | Typography | Network Security (Firewalls, IDS/IPS) | Severance Management | |||||||||||||||||||||||
29 | Leading change | Prototyping | Technical Writing | UI Design | Network Troubleshooting | Talent Management | |||||||||||||||||||||||
30 | Nurturing Growth | Recruitment | Testing and Debugging | Unmoderated Remote Testing | Network Virtualization | Training Needs Analysis | |||||||||||||||||||||||
31 | Open-mindedness and Adaptability | Relationship Building | Troubleshooting | Usability Testing | Performing automation | Workplace Diversity & Inclusion | |||||||||||||||||||||||
32 | Proactive | Requirement Writing | Web Services (SOAP, REST) | User & Customer Journey Mapping | Quality of Service (QoS) | ||||||||||||||||||||||||
33 | Problem Solving | Requirements Gathering | User Research | Routing Protocols (e.g., OSPF, BGP) | |||||||||||||||||||||||||
34 | Psychological Safety | Research | UX Design | Server Backup Management | |||||||||||||||||||||||||
35 | Respect | Risk Management | UX Writing | Serverless Architectures | |||||||||||||||||||||||||
36 | Self Awareness & Reflection | Stakeholder Management | Validate Hypotheses | Software-Defined Networking (SDN) | |||||||||||||||||||||||||
37 | Service Orientation | Storytelling | Wireframing | Storage Management | |||||||||||||||||||||||||
38 | Social Perceptiveness | Team & People Management | Switching Protocols | ||||||||||||||||||||||||||
39 | Strategic Thinking | Time Management | System Backup and Recovery | ||||||||||||||||||||||||||
40 | Stress Tolerance and Flexibility | Writing | System Compliance and Auditing | ||||||||||||||||||||||||||
41 | Structured | Networking and Relationship Building | System Lifecycle Management | ||||||||||||||||||||||||||
42 | Teamwork and Collaboration | Strategic Alliances | System Monitoring and Performance Tuning | ||||||||||||||||||||||||||
43 | Understanding the Big Picture | System Security Best Practices | |||||||||||||||||||||||||||
44 | User & Customer Centricity | Understand application protocol | |||||||||||||||||||||||||||
45 | Virtual Collaboration | Virtual server environment | |||||||||||||||||||||||||||
46 | Visionary Thinking | Virtualization Technologies | |||||||||||||||||||||||||||
47 | Resilience | VPNs and Tunneling | |||||||||||||||||||||||||||
48 | Cultural Intelligence | Wireless Networking | |||||||||||||||||||||||||||
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