Message templates to add.xlsx

	B	C
1
2	Template name / keyword	Message templates to add
3	What can you tell us about your company?	{We are a major manufacturer and seller of goods in our industry.\|Our company was founded more than 20 years ago and has since established itself as a reliable partner.\|We offer a wide range of high quality products at affordable prices.}
4	How do you ensure the quality of your products?	{We use only high-quality materials and components in the manufacture of our products.\|We strictly control every stage of production to ensure that products meet high quality standards.\|We are constantly working to improve our products and introduce new technologies and quality control methods.}
5	How do you contact your sales team?	{We provide the opportunity to contact our sales department by phone or email.\|On our website, you can leave a request for a callback and our manager will contact you soon.\|We are also available for communication via social networks or messengers.}
6	What payment methods do you provide to your customers?	{We accept payments by bank cards, e-wallets and bank transfer.\|We provide the option of payment in installments and accept cash payment upon pickup.\|We have developed an online payment system, which makes the payment process fast and convenient.}
7	What are the shipping or delivery terms?	{We ship our products all over the country.\|We offer both courier delivery and shipping via shipping companies.\|We have the option of shipping to other countries.}
8	\|What additional services do you provide on your website?	{On our website you can find a blog where our experts write about trends in our industry.\|We also offer online consultations and support to our clients.\|A catalog of our products with a detailed description and photos is available on the website.}
9	Do you have a product catalog for online viewing?	{We provide discounts to regular customers and organize special promotions.\|We have a loyalty program where customers can receive bonuses for each purchase and exchange them for discounts or free products.\|We also provide personal discounts and special conditions for large orders.}
10	How long does it take to deliver a product and to what days do you deliver?	{We provide a contact phone number and an email address for feedback.\|There is a feedback form on the site where customers can leave their question or comment.\|We are also available for communication via social networks and messengers.}
11	Do you have a product catalog to view online?	{Yes, on our website you can find a catalog of our products with a detailed description and photos.\|We also have a separate catalog for wholesale customers with special order conditions.\|In our catalog you will always find up-to-date information about the availability and cost of products.}
12	How long will it take to deliver the goods and up to what days do you deliver?	{The delivery time depends on the shipping method and destination, but on average we deliver in 3-5 business days.\|We deliver from Monday to Friday, including weekends and holidays.}
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100