ABCD
1
complaint_category
tweet_text
2
0non_complaint
two airports, one green grass and one sandy connected by a good flight on @emirates http://t.co/igfspndu38
3
0non_complaint
bismillahi majreha wa mursaha inna robbi la ghafururrohiim | jogja - manado stop over jakarta with @indonesiagaruda ga203-ga600 #trip2manado
4
0non_complaint
@americanair i understand
5
0non_complaint
@jae_nita @delta i'll make it up to you come to miami when i'm there cuz 😁
6
1human_service_rude
@jetblue why are your employees so rude today at dallas-fort worth? tons of attitude on simple questions. #notimpressed
7
0non_complaint
@usairways dg: “it is a pic of a woman…& she has the airplane going into her...” dh: “it’s a 777 to the cunt.” @dongeronimoshow @drewhoffar
8
0non_complaint
@icelandair awesome thanks for these recommendations! @sarahamil and i are very excited!!
9
0non_complaint
@emirates good idea!;)
10
0non_complaint
@americanair voila! careers site feedback page is also not allowing submissions? @usairways #spinningcircleofdoom http://t.co/f0qfzktv2q
11
0non_complaint
@airlineflyer @baltiausa should be a relief for current leader, dl.
12
0non_complaint
when do they starting walking this one back? rt @klm "adios amigos! #nedmex http://t.co/fqyvtnsg6w" - overzealous rtm fail
13
1event_specific
@delta airlines just told me they have no way to allow me to sit next to my physically disabled son on a flight to europe. #neveragaindelta
14
0non_complaint
.@adamnicholastm and @jetblue are flirting on twitter and it makes me sick. love is between people not man & s-corps
15
0non_complaint
akhir pekan kemaren, cgk - srg.. :) rt @indonesiagaruda: when was the last time you are flying with garuda indonesia ?
16
0non_complaint
@jetblue yes airport crew members said i should contact jetblue on twitter #absurd #kafka #zeroaccountability
17
0non_complaint
@americanair launges are definitely the coolest thing about airports
18
1check_failure
@united has a terrible check in process. they hold back seats to encourage people to buy "upgrades". it's a gross business practice.
19
0non_complaint
@cebupacificair :)
20
0non_complaint
@saudi_airlines واناجاي من الرياض لجدة سياحي طبعارحت بزغل في حمام الاولى انظف ولافيه سراكرشني المظيف وقال رح زغل هناك
21
1delay_delay
@usairways i went from flight 474 in ont to phx but missed my flight 1844 to phl which is gonna make me miss flight 742 to bcn
22
0non_complaint
@virginamerica @kevinjonas kevin what are yiu doung
23
0non_complaint
@gerardocornejo @gaelgarciab @klm porq se enojan, es una costumbre, es folclor, no es agresión. vean contexto. asi son en #ned #ehhhhhputo
24
0non_complaint
@virginamerica all good thanks to a friendly phone rep. she said there are current site issues so it's not just me :) dm'd you the details.
25
1delay_delay
always fun to get up at 4am, arrive on time and then have your flight delayed that has a connection @americanair
26
0non_complaint
our deepest condolences to the family & friends of those on #mh17. calls to the @mas hotline are free for digi subs. http://t.co/8uenwtbr4j
27
0non_complaint
six customer service lessons for @british_airways | econsultancy http://t.co/zpxgqqfccm
28
0non_complaint@klm c
29
0non_complaint
do i luv @southwestair? they just honored the fare my sister purchased 2 wks ago so i could travel on same flight. #awesomecustomerservice!
30
0non_complaint
i'm at @jetblue university (orlando, fl) http://t.co/zvzthb4db9 http://t.co/frl1tia0fo
31
0non_complaint
@usairways and that's why we didn't book a flight with you. we booked with the company you just "merged" with, who does offer media rates.
32
0non_complaint
@ihatecags @americanair pretty sure they ship #keltella
33
0non_complaint
@aircanada can i fly with a dog in cabin? (small 10lbs) in august? is there anything i need to do when booking tickets?
34
1baggage
@americanair yes, but still find it amazing that the same bag did not make it twice in 3 days with connections of 2.5 and 1.5 hours.
35
1delay_delay
@united the plane was delayed because you could not get a passenger off from previous flight and held my flight while filling out report...
36
0non_complaint
@alaskaair to start 3xweekly #boeing #b737-900 flights from #portland to #puertovallarta on 3nov #avgeek
37
0non_complaint
join & win https://t.co/narkybe9lf” @tariqbutt2
38
0non_complaint
heading to shanghai from houston via frankfurt on @lufthansa_usa first time on the a380. nice. http://t.co/kkxeqs5xef
39
0non_complaint
i'm at @mas engineering complex a http://t.co/mjzxybctqr
40
0non_complaint
@caseyyu @delta @deltaassist @deltanewsroom that's right!
41
0non_complaint
.@aircanada flight 7087 conducting a touch and go on runway 32 at #yow.
42
0non_complaint
rt: @mas : "we are retiring the mh17 flight number from 25 july out of respect for the crew and passengers - http://t.co/uzzklcece9 "
43
0non_complaint
@igorchianca @tamairlines pq?
44
1delay_delay
@usairways also, we were on a 767, so there was a large amount of people stranded. why can't another 767 be sent to pick us up before thurs?
45
0non_complaint
@flysrilankan airlines se unió a oneworld, sumando 32 nuevos destinos a esta alianza de aerolíneas
46
1event_vague
@spiritairlines i will never use your company again. flight is tomorrow and i'm already dreading it. #neveragain #yousuck
47
1human_service_rude
.@dorsett19m first time you've used this canned response today, @united #somekindarecord
48
0non_complaint
@frontiercare how do i do dm on android
49
1wishlist
"@ryanair: ! #askryanair, is there any chance of getting a loyalty card system going as i travel with ryanair at least 16 times #rewards
50
1event_vague
@iisuperwomanii so happy you shared this, maybe now @aircanada will get there shit together!! #awfulservice
51
1human_service_rude
@usairways that's who i was speaking to you. can you please confirm that a level 2 supervisor cannot waive the mileage reinstatement fee?
52
0non_complaint
@gretchenho @cebupacificair ate gretch di po ba pwede highschool student? gusto ko sana sumali eh kaso college students lang yung allowed.
53
0non_complaint
@aircanada bring me to united kingdom!!!'n please give me pocket money!!!!!thank youuuuu!!!!#acgofar
54
0non_complaint
@icelandair knows what's up. this airline is tricked out and comfy as all hell. #itsayesfromme
55
1event_vague
@usairways fuck you! from me, everyone you fuck over and most inportantly a greater fuck you for today and fucking up @getterdubs flight
56
0non_complaint
¡a volar más cómodos! @vueling incluye nuevas ventajas en la tarifa excellence
57
0non_complaint
singapore will invest 235 million $ to cabin http://t.co/wnxb3xuc2h @singaporeair #singaporeairlines #newcabin #777
58
0non_complaint
monday morning and back at #dca for @united to #ord and @martplaza - it's #dejavu all over again!
59
0non_complaint
looking up paris flights to visit #marieyg ... big decision - go with my beloved @britishairways or abandon my beliefs & go with easyjet..?
60
0non_complaint
@united do i have to be on hold to re-book my old flight, since i wasn't given credit on the website or cans someone here take care of that?
61
1delay_delay
captive for 3+ hrs on a plane that coudnt land in denver, opened 2.5hrs ago, current excuse: paperwork @united #help #noendinsight
62
0non_complaint
i support @iisuperwomanii's message to @aircanada. they need to do something!
63
0non_complaint
@aircanada vol 1855/1856 atterri d'urgence à chicago hier soir
64
0non_complaint
@cebupacificair may site po ba kung pano malalaman kung hiring kayo ngayon? :)
65
0non_complaint
@pilarmr @vueling oh la la! jajajaja :p
66
1human_service_rude
the inconsistency w/ @united agents is stupefying. i can't remember the last time i've been lied to this much. who do i believe?!?!
67
0non_complaint
“@jackdail: . @united yo bitch answer me i need assistance” 😂
68
1wishlist
@deltaassist @kevinmeehan3 i would like to access my delta sky miles account on trip tracker app
69
0non_complaint
@americanair it would be great if you can ask them to do so.
70
0non_complaint
@jenhardie @british_airways did you get your luggage?
71
0non_complaint
@americanair thanks. is it aa policy to only allow pax to swich on wifi/3g when aircraft is parked at gate after landing? or when taxiing?
72
0non_complaint
father and son! #luvlookalikes @southwestair http://t.co/r3rytfw3dx
73
1baggage
@british_airways i have a presentation at noon tomorrow, with everything in my luggage...
74
0non_complaint
- #항공_뉴스 - http://t.co/kho8z89aqn
75
0non_complaint
i just entered @aircanada’s #acwintheworld contest. this week’s pit stop prize is #hongkong #racecda http://t.co/se4hge0cth
76
0non_complaint
zo die vliegt laag over hoorn @klm http://t.co/kklajrtwbp
77
0non_complaint
man, @united i wish i could transfer all my mileage and status to @jetblue where they actually give a shit. you guys suck.
78
1delay_delay
@deltaassist @delta i can be patient but keep in mind that if i was the one that late i would loose the ticket or be required to pay a fee
79
0non_complaint
@airtran row seat 11c zone 8 boarding luggage in row 26 #whyflightsaredelayed can't wait for one @southwestair #frequentflyer
80
0non_complaint
@khairykj all the best yb #prayformh370 #prayformh17 #prayforgaza # @mas tetap dihati!
81
0non_complaint
@saudi_airlines
82
1app_failure
@klm i'm sorry i don't understand. why info do you need to copy? the app worked fine for months and retained my details, now it doesn't.
83
1human_service_rude
@aircanada they have and are getting no help..their children are terrified to go to israel. please give me another name and number to call
84
1delay_delay
s/o to @southwestair, who knows when i'll be home now 😩
85
0non_complaint
@americanair next week thank god!
86
0non_complaint
surprise your mom with a special trip to europe!
87
1delay_cancel
.@jetblue flight from jfk to bvt just canceled for unspecified "mechanical problems" and i am being told no hotels available...unacceptable.
88
0non_complaint
@flyethiopian coo confirmed that 2025 vision now 4 years down the line are on track. well done! @nedbankcapital #aviationafrica
89
0non_complaint
@a380fanclub @british_airways we are still on the ground with issue not resolved and no information
90
1check_failure
@british_airways it was not check in but security b4 terminal in bangalore which was issue! solved it by myself with diplomatic persuasion.
91
0non_complaint
ryanair's finance chief howard millar to step down after 23 years, becomes 2nd deputy chief exec @ryanair to resign in the past 12 months.
92
0non_complaint
@valerotti @united see you down there buddy!!
93
0non_complaint
now when a company has this kind of standards part of common practice,
94
0non_complaint
@virginamerica 48yo dad, papa & husband dying waiting for heart/liver transplant needs your help. pls rt http://t.co/jbkhnkzguf. ty
95
0non_complaint
@vueling @vuelingclients, its been 145 hours and 57 minutes since anyones seen me, please help! #vuelingfacts
96
0non_complaint
the marine travel mini-manifest is out! http://t.co/pru5r0gz2c stories via @sailorssociety @ryanair
97
0non_complaint
i'm at denizli çardak havalimanı (dnz) - @turkishairlines (denizli, türkiye) w/ 7 others http://t.co/g6ufmvzrso
98
0non_complaint
well done @thea21campaign and @british_airways #realmendontbuygirls
99
0non_complaint
i think there's room for two more rows of cattle class on this plane @united http://t.co/4gahjbbb7k
100
0non_complaint
@klmindia #spottheeggs three easter eggs are spotted.