ABCDEFGHIJKLMNOPQR
1
DateTelegram IDCare.Wallet ID
Are You Using Android or IOS?
What version of Android or iOS are you using?
What version of Care.Wallet are you using? (In the CW app Settings -> About)
Submit a document with details about the bugs you found.
Screen recording?
Upload screenshots, videos or any document with description of the issue
What is your MATIC wallet address?
Write detailed description of the issue, steps to reproduce
What device model are you using?
2
3/2/2024 5:42:57Chandru J0xcc843bb6b264474dd1bf8517271c6280b7010cc5AndroidAndroid 142.3.880x5a68752C9F21D10c706DF0314a3c6f7aCAdBC1B9
Issue Description:
Users encounter an error when attempting to withdraw Solve currency from their Care.wallet. This issue may result from technical glitches, incorrect input of transaction details, or delays in processing.

Steps to Reproduce:
1. Log in to the Care.wallet platform.
2. Navigate to the withdrawal section or select the Solve currency option.
3. Enter the desired amount of Solve currency to withdraw.
4. Input the recipient wallet address for the Solve currency transfer.
5. Confirm the withdrawal request.
6. Experience an error message or failure in processing the withdrawal.

Challenges:
- Technical Glitches: Users may encounter platform errors or disruptions affecting the withdrawal process.
- Incorrect Input: Inputting incorrect wallet addresses or transaction details can lead to transaction failures.
- Processing Delays: High network congestion or issues with payment processing may cause delays in transaction processing.

Solution:
1. Verify Transaction Details: Double-check all transaction information, including wallet addresses and withdrawal amounts, for accuracy before confirming.
2. Retry Withdrawal: If the withdrawal fails initially, attempt the transaction again after verifying all details.
3. Contact Support: Reach out to Care.wallet customer support for assistance with resolving the withdrawal error or technical issues.
4. Check Wallet Balance: Confirm that the Solve currency balance reflects the correct amount after successful withdrawal to ensure funds are transferred properly.

By following these steps and seeking assistance from customer support if needed, users can effectively address the issue of withdrawing Solve currency from their Care.wallet.
Samsung s23 ultra
3
2/17/2024 10:35:28Justice_M0x8b9d9b450f27617c2136b8056ac1cc087d3ba8beiOS16.5.16.1
https://drive.google.com/open?id=19lPkXfOHJaMIyq1EU61IKXaPwp_-ObbT
0xE0E01be763e2424B0A3b9392bB56534abdc8BC80
The Back button is not visible in Korean R Winner Network.
iphone 14 pro
4
2/16/2024 19:39:51Baba Ato 0x7339d99adfe47ede21249354c4fcf5b45892f793Android132.3.88
https://drive.google.com/open?id=1AaUqyzxEJys806cJzJ5OocDDlRDpynl2
0x3a46c2139661E9df09212D48aEf0f64420a007fd
Each time I want to access the app I must update it
Which is same as downloading
The process always consumes time and data subscription
Vivo y17s
5
2/9/2024 13:20:27RValentine11230xa89f66df0bf40ae26ca73e7ce0eac580c5eb1967iOSLatestVersion 5.9
https://drive.google.com/open?id=11QcM64RqV70BQanTvDzP7xhQJ4VW-YoK
0x17eAe9DC3bBee30A7b15e143DA34A14D640357dC
Trials titles/description at the top aren’t showing just a big blue block. It’s like this for the past 6-7 I’ve swiped all in various distance ranges from 1 mile to 26 miles.
iPhone 14 Pro Max
6
1/26/2024 17:38:39@randan77+82 1084531577Android8.1.02.3.84None
12 recovery phrases are not recoverable
LG X500
7
1/24/2024 2:07:33elijah_dirk 0x5f779c5c3977bcc64cabe531beed66960777a5c4iOS17.2.15.90x6281CE8665B6deC31Dbd3C04145A71F8C1e1Ae4Dno bugsiphone 14 promax
8
1/21/2024 6:27:52None
I wasn’t able to get a message with 6 digits code, trued few times
iOS16.6.1
I wasn’t able to create a wallet, code didn’t come
None
I wasn’t able to get 6 digits code for my Mexican number
iPhone 13
9
1/21/2024 6:17:14None0x534d52f145cfc2b434e703e337fcee9e2bc2db7aiOS16.6.15.9
https://drive.google.com/open?id=1l0_3lie7rQ1Cgd3tX_ehBfog95yVyhCB
None
I’ve stopped in the page where I added my details and wasn’t able to move forward to trials. Screenshot is attached.
iPhone 13 plus
10
1/21/2024 1:58:10Amankr mishra0x9149ac4c051952f203b213b94c67390ec3433696Android14.0.62.3.84
https://drive.google.com/open?id=1SY1lM_TaL5KHiU0qUYJEUNlsZiypFdFd
None
Referral code was showing invalid then later it worked with another id.
Xaiomi 11i
11
1/21/2024 1:54:52-0x5e635b738744c12aec562e82fc02abfcb5e52e08iOS16.55.9
https://drive.google.com/open?id=1uAZgsWZliVWB3ECP_V3B6g7z6uaSreHY
None
Don't see any available trials. Maybe bug or maybe there are not local trails available in Spain
iPhone XR
12
1/20/2024 23:27:46Nine0x81446aaf7ba4cac2f3a1abc5d69ffa3128e398eeiOSIOS 16.6.15.9
https://drive.google.com/open?id=13jSR1sX0H47riK_PUqVfrbsM-FruPaZ4
None
I’ve stucked and wasn’t able to move forward. Please see attached a screenshot and it stopped.
iPhone 13 pro max
13
1/20/2024 1:09:37None
0x02672ec7066c119dee51585ada18eb8541b707e3
iOSIOS 16.1.15.9
https://drive.google.com/open?id=1r3iqrpAZgeauVsD7n-M7TI9Fw9aMdW-d
None
It doesn’t work unfortunately. After I registered my name, age, gender, country etc it’s didn’t allow me to move forward. Care.Trials didn’t appear at all.
iPhone 12
14
1/20/2024 0:24:00@innakanaz0xe230566539a38af273f92db5ba4a938f5f341d6aiOSIOS 16.1.15.9
https://drive.google.com/open?id=1w59dHPw6E1hXwePNuQo3228mZhdTbeEk
None
At the beginning I didn’t see any trials around, only after a while they appeared
iPhone 12 plus
15
1/19/2024 23:46:52None0xdb8ecf5517a117376ec02f2f38b020a953a4fcf1iOSIOS 16.1.15.9None
All run smoothly, no issues appeared
iPhone 12 plus
16
1/19/2024 22:11:56None0x148d817f9c51751aa639e0ba6ae161d5725ba647iOSIOS 16.1.15.9None
I didn’t have any issues. All worked well
iPhone 12 PRO Max
17
1/19/2024 20:12:07none0xfecc009e3cbe7e399369af18681184c3527d9e32iOS17.2.15.9noneno issuesIphone
18
1/19/2024 17:42:39@qw0123_rt0xb573d5913f5f6f60a2e39171671aeb7f2006fcc6iOS15.85.9
https://drive.google.com/open?id=1JUQzojCVNA7z8QFL3FPprVjYQmDUXRio, https://drive.google.com/open?id=1fzsO1wPvvluyxQMtvWHKRbKn_3gHoR4W, https://drive.google.com/open?id=16rw_mdUZRVYlGg1JCNQTCA3WaG5Dvxqh, https://drive.google.com/open?id=1MCQ0ULNMk2mIsxKZuSIMuFAzy53S4VXC, https://drive.google.com/open?id=12Av9atzIUoLPr25Ibd_e2oypagDr05YO, https://drive.google.com/open?id=18wtQAu_wwnFvb8rjPaJd_QJxLT1R6Vjo, https://drive.google.com/open?id=18Dg_rE0vzn1eb4-HQgt7Gfkd4EA_CpwQ, https://drive.google.com/open?id=1O7fYcyLiFg2Dvbic8bl86K34ypH_te4u, https://drive.google.com/open?id=1LGwRQJPbwn1YVTf8DoNkNWURNAWwEq7g, https://drive.google.com/open?id=13p1tA1Fb8HakVGSa1XKHJ9mtDKdBBqFL
None
When I entered all details in Start Here and tapped Submit I was returned to Care.Trials card with choosing of Role to join
iPhone 7
19
1/19/2024 2:12:27n/a0xed6adb768b5d968df50e0f7e785245a6f6f1db77Android132.3.84nonno issues A32
20
1/19/2024 0:10:10@gordonglass0x392fba15e450a493e719c1971884b80256bfe7c2iOS17.2.15.9
https://drive.google.com/open?id=1LA19wEeYX9MVPTg6XQx750qQ9FjybDDR
N/A (moderator)
Having allowed Google maps "once only" access to my location, with the 500 mile radius selected, the App returns some clinical trials that are in the USA for me (my current location is in the UK and my phone number code indicates I’m in the UK). The clinical trials are in a town called Bedford, USA. There is a town called Bedford near me, but it is odd to find the clinical trials listed in the app are all for Bedford in the USA.
iPhone XR
21
1/18/2024 21:13:40Yuliatokyoo0xd222722138e1dde744f65c795549a6f5a0f31bcbAndroid132.3.84
https://drive.google.com/open?id=1wJbJEsN5O6d8wi5VcAZA-EO4ZNbBAi09
NoneError occurred while joiningGalaxy m32
22
1/18/2024 20:20:38None0x21ab5e72a38396fff31d2df820f59a411b700aa8Android122.3.84NoneNoneLg k42
23
1/18/2024 16:31:01dont have0xe5ec24fcbe47b000f78f3137b3e784355e0afc9ciOS-5.9na
when i signed up first time, it didn't lead me to the recovery phrase page.
also when I filled the form of Care.Trials, it wasn't successful in first. Had to fill it again.
iphone 15 pro max
24
1/18/2024 4:22:49@vladaqt0x654eaa110df5afb77a2add5947083ddef4ec4f88iOS17.1.25.9
https://drive.google.com/open?id=1RvJOA2rNcj2yQ-5SX_Iwbibz7VVgId1I
0xbc5a9bFf93545a0ce6943A68a78ff27E84DDeC0D
Wrong spelling in the network role selection - should be Participant
iPhone 12
25
1/18/2024 3:47:31@tetianaoreshko0x2d1aa825cc0d63c36bcd3ae8e5449f68ffefd792iOS17.2.15.9NoneNo issues iPhone 11
26
1/17/2024 0:59:12None0xd1a664ecb82a5a693bfb6c56df01c58ed50f4821AndroidAndroid 13 - Oxygen 132.3.84
https://drive.google.com/open?id=16bu_jGx6C5OFT49izHM5ZvtZPKcmDWQg, https://drive.google.com/open?id=1vBRr6KUvk7H-R9hhqtc6d-C4DOWHJ8Bj
None
Getting error while Joining Care Trail
OnePlus 11R
27
1/16/2024 21:00:16N/A0x8ab3ba06285bdcbda6e3282606fd5c3d7fed64cbiOSiOS 17.2.15.9
https://drive.google.com/open?id=1c1pa7-xmhrc9fQrUrFflSqY7DzlN_lmS
Don't have MATIC1. There is no swipe experience
2. No trials available in KSA
iPhone 15 Pro
28
1/16/2024 1:42:35@arfasobiz0x6a6fa3fabfd0ecc9b6dc59979c2dd131897532e2Android122.3.84
https://drive.google.com/open?id=1D4_4HJXDN5KWqruPp5cXmvindq93cRMl
0xc18b5256d8a8b429e8dc88b3fea7b5aa986bcfcdNo Indonesia languageVivo y15s
29
1/15/2024 22:35:42@YuliiaOlMolNoneiOSiOS-Nonedoes not workCaretrails
30
1/15/2024 18:47:08+386317415980xd6394fdc9eef0dfdef4cb231694ce5ad8e89c49biOS17.1.15.9
https://drive.google.com/open?id=1xZJ_xa2Esv7ee5FxAzNftsvGr_nAtrPn, https://drive.google.com/open?id=1dqv0JxCoH9Ht2Ipv3sW3xki3SuRxzfvm, https://drive.google.com/open?id=1c2K_9LlQqHNeXZHBw-bsITRiuDWw9CuL
None
After adding a referral number in “Start” section (while filing up my profile), and hitting Submit, I got redirected to initial screen of Care.Trials with Next button not working. Stuck in the last Care.Trials screen
iPhone XS
31
1/13/2024 23:41:04None0xe5d9ff70ac9177bd7c6c19285a6ead4a89e129d7Android14.0.22.3.84None
When signing up you ask for country. That list includes international prefix. Then you ask for international prefix in a separate dropdown. Then you can still edit the prefix in the phone number field. You can reduce this by removing the second list and use the prefix from country.
Xiaomi 10T
32
1/12/2024 18:31:29@sirazum120x5cc02829e8c2922bbf6b04e4b1ccb1925ce1e730AndroidAndroid Version 2.3.84
https://drive.google.com/open?id=14kIAV0oHQABfIxnXnqju3OqIBQQi4ipE
0x0Fae594d126022BaEdB6A1Ca2B9930c901e6188a❤Allah is sufficient❤
❤Yai jalilo❤
itel A661L
33
1/10/2024 14:15:23@NiKonKuCoin0x00d198737bbe47c68768b0297dd0c72d77c99947AndroidAndroid 142.3.84
https://drive.google.com/open?id=1sFdxSNVCP9JXYf_xkEft_9Jov059X99l
0x3d7fa028b90eef30e06aaedf7486c2bc52da2fe6
In the About section, learn more, What is Care.Circle? You'll encounter the error
Samsung Galaxy S21 Ultra 5G
34
1/6/2024 0:45:47N/A0x22da21fed6b9eff188cc34f5d96c670f722598beiOS16.0.25.9
https://drive.google.com/open?id=14ZgVDiUaJ_YvNVo5QS4MSNzkTCuX-V2g
0x44BC5423F23E0356Aa4F12C7C06296A39f6AF8b0
Badge icon is not visible on the active badge.
iPhone 11 Pro max
35
1/6/2024 0:37:05n/a0xab9ee43c81254f5db677a9c01aad029e766622d0iOS16.7.45.9
https://drive.google.com/open?id=1rqLq10boWqhPbkRONOjl2LiTIfMXZWEY, https://drive.google.com/open?id=1Nmml7Xe9AN-aXIdn5g55QoTN_w55I8oM
0x44BC5423F23E0356Aa4F12C7C06296A39f6AF8b0
1.misspelled bottom left corner on ios.
2.easy access for anyone to choose trial admin and lie
iphone 8
36
1/5/2024 22:46:34none0x0152ecfac0f567fc3560b280b5f3127e71d22bc0Android112.3.84
https://drive.google.com/open?id=1LKzZ2W5uRLnUnXtkZ313PnwP--sMkZLF
0xe5dCaCD8736A954010023D4C8eeb39548D95E026
I requested Local (china) but was given trial in USA
samsung fold3
37
1/5/2024 22:29:39none0x300447556089fef4a315faa9d9cb7a1643e82f8bAndroid112.3.84
https://drive.google.com/open?id=1sTrR9XbJA5Q51IhyQOkpXhbmDydDorEm
0xe5dCaCD8736A954010023D4C8eeb39548D95E026
it gives trials that are not available
samsung fold 3
38
1/5/2024 19:50:18None0x3ce0c38d67aa72c4fafb4a4d8971d51f0812ff79Android82.3.84None at this moment
List of conditions has no Cardiac diseases
Samsung galaxy s7
39
1/5/2024 14:54:25None0xf6e27209ad40030888d6aece78071c9bbed293c8iOS17.1.25.9None
When creating my PIN there was no clear indication that 6 digits was required and no error message came up.
iPhone 13
40
1/5/2024 2:53:18@Carlos_morgado0xa06e46a03391f3d891184835bd9b9305f3ed25adAndroid102.3.84
https://drive.google.com/open?id=1IIR1dAnnqQ4CnQpNPzOMuS6mBGzGCDSv, https://drive.google.com/open?id=110jfoTQUqszMBqHB2L5LZYY5cGqCykdq, https://drive.google.com/open?id=1hOeQDB_9WtVroCE2ggr1fh0S5aJD5kDL
0x60644838b29374EA2a881bCcf8a73695EC09140D
Well let's go, at Icone Swipe Trials where we do our evaluations in my app it was normal until 01/03/2023 but today on 01/04/2023 nothing appears to do evaluations other than the evaluations made were not recorded in the history, I know they are just tests but it would be interesting to see which ones were evaluated by me in the app, another thing when I try to invite one of my contacts on the phone in the Care.Circle tab, the app responds to me with a message that this contact does not have Care .Wallet installed, well that seems a bit strange to me because if I'm sending an invitation it's exactly to those who don't have the app installed on their Smartphone
Motorola E7
41
1/5/2024 2:46:52@Andrew_sughnen0x014a71454faab6a28866ca22d501d5a2c959ca13AndroidAndroid 12, HIOS 8.62.3.84
https://drive.google.com/open?id=1B5gjXVvkr9hwzoGPoOTA1h9h_dl7ebdK, https://drive.google.com/open?id=1r4JE2ipFcDS1J0mFDt3BGnAPhnEbe-KK
0xf5D0D0414BEe0B750F6ee2eCd422441Ac0F0740f
I've unexpectedly lost access to my Care.Wallet, even though I've been using the usual login method. The error message keeps appearing, and I'm unsure why.

This has been going on for more 24 hours
Techno Camon 19
42
1/4/2024 21:49:1053702009490x5b3048fae8dcbb9b78cd536938a5174c2c277d70AndroidAndroid 132.3.84
https://drive.google.com/open?id=15vQlWqvfkLGfVtkQntEh-aB3rishwwrn
0xFd9cF15b604F6d3E1ab409877D8680d49C6b448f
*Screen Freez after pulling down the notification drawer*

#Steps to reproduce the screen freeze issue on Xiaomi Redmi Note 10 after pulling down the notification drawer:

1.Open your device's home screen.
2.Pull down from the top edge of the screen to open the notification drawer.
3.The screen freezes immediately after I pull down from the top edge to open the notification drawer.

#Additional information:

Device model: Xiaomi Redmi Note 10
Android version:Android 13

#Here are some tips to fix the screen freeze issue:

-Check if your device has any available software updates. Software updates often contain bug fixes that can resolve this issue.
-Try restarting your device. This can help to clear memory and fix the issue.
-Try clearing the data of your notification app. This will delete all settings and data stored in the app, but it will not delete the app itself.
-If the issue still occurs, contact Xiaomi support.
Xiaomi Redmi 10 5G
43
1/4/2024 20:45:38Syahiza0xfbc3b9b946737cc319a7200136badf741615b8e5iOS17.2.15.9NoneGrammar could be improved.iPhone 13 mini
44
1/4/2024 19:53:13None0x862b7785369d239648f653a20f35c17c9cc47c50Android102.3.840x0760114DE7D96Be1649eA216cadD94d60481932D
Quite intuitive. However role participant should not be plural
Redmi Note 8 Pro
45
1/4/2024 16:37:51none0x0e182bf9ef7e0ab1cff543ddb313be13768ad620AndroidOxygenOS 13.02.3.84
https://drive.google.com/open?id=1JIrKqSzelHR9usmYjRKMKj6XfmJQmvSG, https://drive.google.com/open?id=12w8WSAM88NGdQWVCP35_qbTSi5ifipet
none
Reg form doesn't show the country code correctly. Loading bar not animated.
OnePlus Nord 2T 5G
46
1/4/2024 7:15:56@ghklr0xf1d384067ff004d0881b0176f590ed69bce86a93AndroidAndroid 112.3.840xe0F007eE6170Bb4207F0d36692621a0307d30eAa
3 bugs/fixes needed, please check the doc for further info on each: https://docs.google.com/document/d/1Rwxo-eg7YCxq9hy1AxKC6ILwc-qdQx9p/edit?usp=sharing&ouid=100431483875135221474&rtpof=true&sd=true
Xiaomi Mi 9
47
1/4/2024 0:27:56@Carlos_morgado0xa06e46a03391f3d891184835bd9b9305f3ed25adAndroidAndroid 102.3.84
https://drive.google.com/open?id=1Ol-TQ1E2kMAvcFBJms3Ha_8YaOTtmhgo, https://drive.google.com/open?id=1D5Pslg5jo-Hk3YveRJy5-qwb-w5rTdGr, https://drive.google.com/open?id=1RjGZlVo7pdPsQDyHIIJqL0qxgO0vXQ3-
0x60644838b29374EA2a881bCcf8a73695EC09140D
Well, let's go to the Care.Trials screen where the Start Here icon is, once the form has been filled out it should not be able to be filled in again with the data, as this could confuse the user and give the same answers repeatedly, a suggestion would be save the user's data if he tries to fill in again, this data would already be filled in or simply after filling in, disable this function by placing an ok sign on the icon
Motorola E7
48
1/3/2024 23:30:38@CodexGan080xb696053cfb13f8082a6c1a4620e916b904be6652iOSNot using an Andriod The latest version: 5.90xD5fdDFcf122F58e6B0023f5C8e485DEdbBccaa2d
I have referred series of person as of today 3rd of January, and for unknown reasons they process was successful but no notifications to show that it was both at my end being the referral and from the individual who signed up using my referral code.
iPhone 13 Pro
49
1/3/2024 22:10:55None0x566569bae84252c24bc8fd804aa2461a8819aca1Android142.3.84Have not set it up yet
During registration process, prompt for referral code, "... to receive 20 SOLVE." Please add the word "tokens" to read 20 SOLVE tokens. Not everyone understands crypto and by adding tokens at least adds a further description to the incentive.
Samsung s23 FE
50
1/3/2024 21:10:03@celaljr0x43eecb6d5791ad592cc0acc8ed460dd63cce1f1eAndroidAndroid 2.3.84
https://drive.google.com/open?id=17DfGkCdiuiINJwpSUVuijR31kQK_5VCi
0x23744B6A59Ef21BD7782d462daBeCDA8E7B2aF0D
There is no Turkish language option, it is not understandable and the menus are very complicated and could be simpler.
Redmi 10
51
12/30/2023 10:34:53tfgemsCant log in for addressiOS16.7.2
Cant access bc i cant login
https://drive.google.com/open?id=1l-8paqfErPXt9bNaY7RivinbYCzZLz9_
0x6e654c37D684748c91f096F5Bf8342dE443CC20F
I try to log in with my pin, then the app asks for the 12 word mneumonic key that it gave me when i signed up. I add the key and a message that says “Wrong exchange token”.
Iphone 8
52
12/30/2023 5:54:34@Devon2000xc8950b3fbf1b39ac515797244931a29d6280dfa6Android13Version 2.3.840x1f7707ee461EFf6F302Cb271cA04b752a9f1a2FFNullInfinix note30 pro
53
12/30/2023 1:58:29Timothy
0xe6d460d2948e16e8875d88c1277fb9c08bbc4069
AndroidAndroid Version 10Version 2.3.84
https://drive.google.com/open?id=1dVG0G27JpdBPPM4coZVulaVdYSeF2IdD
0x699eD5E2d71481B8a7Fa9f38610a097e0cDE2725
Its saying "location not available" for this care trial but it gives other details
Samsung S9
54
12/30/2023 0:09:49@Ini_jacob0xfebcb358f61e4f5e76a724208920f33db0983261AndroidAndroid 13Version 2.3.8.4
https://drive.google.com/open?id=1dMHyf4n2JW0vHtw_nbgMIbu2gRbTfU5S
0x9744f5c7Ed04154bB46B61Be6425A1753dD22516
I try to register for Care.Trials by inputting my number after choosing my Country. The right country code was chosen and the first digit removed to get the right number but i got "phone has wrong format". I tried it couple of times with different service provider but OTP never received. Only succeeded registration with MTN sim card.
SAMSUNG GALAXY A14
55
12/29/2023 23:27:46@Bmdela0xc5bf14373ec7ff4ac0fa5c6450635cb35e63b57bAndroid13Version 2.3.840x7D442A86163Ec63fA73F5a6DF167e1c81Af36E76
No issue though the app looks good
Samsung
56
12/29/2023 6:47:45Anniee_her0x0478bd2f3183f53663bac3651ddc063e94e2a158iOSiOS 17Version 5.90x80D63F88E2F495f18D81E944573bDcdea2f0DE49I didn’t notice any issue iPhone 11
57
12/29/2023 6:41:34@ichigs990x5ae40177d483c73960bacad7682215e680d129c9AndroidAndroid 13V.2.3.840xE55060e92EB5DfC8c3cb89cC63141a1eBDb8A45d
Let's talk about the app as a whole, a nice app but more can be done on aesthetics, also it being understandable by even the noobs should be considered because it's gonna be hard navigating, that's if I don't loose interest before getting to what I want, just make it more user-friendly
Techno spark 20
58
12/29/2023 6:21:50@Brownny650x07c2277d4c8d29635c2ab848218b9f3f16b255b3AndroidInfinix hot 10V.2.3.840x900781a323C214F8A3CF74950cF536F80205A502
I couldn't find a bug on the care.wallet app. I would really want to see more features added to the care.wallet app, like an intro video to get one started and acquainted to the app, and also testimonies from users.
Infinix
59
12/29/2023 5:43:27
@JOYBOYYYYYYYYYYYYYYYYY
0xf4b47ad41b1fd23ac3f9e79e14b22b591aebc1ceAndroidAndroid 11 Version 2.3.840xC6C97892eAB024c24C8A5EAb586322B97ed698C3I don't see any bugs thereInfinix
60
12/29/2023 3:35:58@DidiSampson0x0affed1639d77a53f90883b52f0c904e46dbe5ecAndroid11 RP1A.200720.0112.3.84
https://drive.google.com/open?id=1bjit22vcmtOzTmgY3VKK0ReWkNREolhe
0xd363f04A5C5dd94bC91F193782f190111285fb6E
Mistake in punctuations.
In preference:

Here you can control the types of notifications.
For the best user experience we recommend enabling all, so you don't miss any important updates.

Here is the correct way of writing this:

Here you can control the types of notifications.
For the best user experience, we recommend enabling all so you don't miss any important updates.
Redmi 10A
61
12/29/2023 0:43:23@Ikukuszn
0xed44b97f3882044696113b5698100451b551455b
Android12V.2.3.840xd7BD484d48f89c15B860ba71DE853371eD4a83cC
Can't lie I couldn't find any bugs on the app.
I searched for hours and still ended up finding nothing.
Tecno
62
12/29/2023 0:33:19@luka_mani0x04ed5c751f72e918de585a5b7e56e2b80fdaaa28Android13V.2.3.840x04ed5c751f72e918de585a5b7e56e2b80fdaaa28
The only issue I had was with connecting to the care trials network, it took too long.
Apart from that it's a brilliant app.
Samsung
63
12/29/2023 0:22:37@Me_sakshii
0xed44b97f3882044696113b5698100451b551455b
Android13V.2.3.840xFaB556f3FE58131317671aF029519848294fc3a5
I had issues with joining the care network, it took too long before I could be accepted. That's the only issue I had with the care wallet.
Apart from that it's a brilliant app.
Samsung
64
12/29/2023 0:19:31chudleigh20x04ed5c751f72e918de585a5b7e56e2b80fdaaa28Android12V.2.3.840xf5138a823B7A8cCf71F0Aa715405E84B5767998A
Can't lie I couldn't any bug. Searched for hours and I still found nothing.
Tecno
65
12/28/2023 20:23:05@Zeribe360xdc6158b7613c31f810ade0bbc7559cc4ef077022AndroidAndroid, version 12 Version 2.3.79
https://drive.google.com/open?id=17KW59dho6SJqZwwHReRk0FP1VOHCHHBB
0x4ECF2898101268791A905DAb7d69cbBb3e9889d1
I noticed that when someone haven't completed the sign up process for care.Trials in the wallet and mistakenly or purposely log out if you try to log in it will be showing "Your season has ended please log-in again to continue" just like as it is in the screenshot I just provided

No matter how you try and continue to login, it will keep saying the same thing.

Why I said so is because, I invited a friend after he signed up for the wallet he left it and wanted to sign up for the trials later but it was just "Your season has ended please login again to continue" so I wanted to confirm from mine so I logged- out on my own wallet and log- in again and it worked so I thought it was just from his device but I invited another and same thing happened but the third person I invited completed the sign-up for care.Trials and when she logged- out she was able to log-in successfully. so then I noticed that was how the wallet works.

So I think something should be done about it so even if someone didn't sign up for the trials they can still come back and sign up when they decide to, than to go sign up for care wallet again before you can sign up for the trials when you have the wallet you signed up for already.

Even with the 'phrase' it's wasn't still working. Because they decide to use another patarn like using the "forget password" so as to use the phrase to change thair password but it still didn't work.

One of them is using (Samsung s8) Android version 7.0

And the other is using, (TECNO SPARK 10) android version 13
TECNO
66
12/28/2023 20:06:05@beatobs230xedca2010e1750da513f75a544b3023a4ff2df8b0Android10Version 2.3.840xCffA39C37E6F42246b08D62c245C6E7416452ddF
Means of identification through pictures
Infinix X657C
67
12/28/2023 18:12:17@Mooreeeeeeeee0x9cdb6baf89e19d293c6363634d5ec9832b37d915AndroidAndroid 11V.2.3.840xb15ee094a02B471EbAcd65dB487d50f35e2a1F2cI didn't see any bugs .Redmi
68
12/28/2023 15:52:59Faheemy0x7da669ce83860595c707a43855cccfbc48638b88Android11V.2.3.840x66C13404A3bDc553723E59Ed048c5c7849c15f44
Aside having to use phrase for every login, I found no other issues.
Redmi
69
12/28/2023 15:46:56Olar_banks_adashe0x2aa8b089f9b6470ba632bbd17b389a922a362de9Android10Version 2.3.840x995Ae905490f6c0a14d27eb7c22f0BC8A85Ece6f
I searched and couldn't find any bug
Tecno
70
12/28/2023 15:40:00@bonnyteezy
0x78f48598dcd506132508022e42857ec66a9bbe90
Android122.3.840x558d3a2C462A5B88c621691E8A778F1ab62899e5I get logged out too frequently. Cph2158
71
12/28/2023 15:28:31Onyix 0x0127a4a69ccf6e0b74467310af7577705ab46216Android112.3.840x35CA1E1f222F1843BBe7Def3651D02e87fCB8305I am satisfied. Tecno
72
12/28/2023 15:16:49@Zarafacouture0xe15fc796b1e70279f00b070f3f898738f23e97aaAndroid11Version 2.3.840x71865aA27538485f51b0Af23c3712Bf792Ac77f0
I received a notification I joined care network but couldn't proceed to start here till I uninstalled.
Oppo
73
12/28/2023 15:07:13@Hamzed620x61379010ee2f982e5b0e1af4a45800e7dba3a579Android112.3.840xf3E7a8D5c73e715bfECC8782F1059395b78a619b
I needed to log out severally to get on care network from browsing.
Infinix
74
12/28/2023 14:58:16@mixxtal0x32eb7ab6bc814b501876cdc994f65f2990acffb9Android13Version 2.3.840x3FDE2312422f587127f50875065e9137369A8011
I think the application is in good shape.
Oppo Reno 5
75
12/28/2023 14:53:32@iamloud10x6cc60571c2714b7c3c8af56f7a50ecf615632759Android12V.2.3.840x0D22049ce330003dD6D6a54EF16bce74CF79681F
Tried so hard to find a bug, just couldn't find one.
Only issue I have is the app logging me out after some time of not using it
Infinix
76
12/28/2023 14:52:31@Abiodunodu0x66dbdde19baeac2be28635a58611b2d49fc7f8caAndroid11V.2.3.840x762fA788CA899c9875cE9064464dD5Fecb74EA1aI didn't encounter issues Tecno
77
12/28/2023 14:12:51@joycgirl0x37ac4c81592003729a389bd5090acbce91df4096AndroidVersion 2.3.84Version 2.3.840x49925b7b1dD5dA23A3deFC8a3690443555E3Da69
The only error I could notice is from the interface it takes sometimes before a particular thing can popup I had to logout and login before I could get what I want
Infinix
78
12/28/2023 10:18:07@chabey130x2d4b2da4a78f179a32dcb6bed80749e3ae656bfbAndroidAndroid Version 14Version 2.3.84
https://drive.google.com/open?id=1U3tDsWqeB-NEEoqUoRyw3a7cskiFM-F7
0xd624CAc7a5E221fe2283dCb7ef8CBF6B9dBC9410
I don't know if it is a bug but when I tried to use the buy solve section on the apps and tried to put an amount of 450USD the total SOLVE amount is 16174 SOLVE, while if I buy it using the CMC price that SOLVE amount will only cost 419USD
Samsung A53
79
12/28/2023 7:20:42@aumoh770xeb1408ecd4bcd14b5c7c8a3fe6fc9abf19c1650cAndroidAndroid version 12 Version 2.3.84
https://drive.google.com/open?id=1SiUaZWSXf1Q_TMQV1bIIxegCE2UqkgGv
0x4Da0756a079cA1D12686E0684a19A92CC60718EA
Title: Issue of Referral Code

Bug Description:
When trying to use a referral code on the Care Wallet app, the code does not seem to be applied correctly and the referral bonus is not received.

Steps to Reproduce:
1. Open the Care Wallet app on your mobile device.
2. Navigate to the "Refer a Friend" or "Referral Code" section in the app.
3. Enter a valid referral code provided by a friend or from a promotional offer.
4. Click on the "Apply" or "Submit" button to apply the referral code.
5. Check the confirmation message or notification to see if the referral bonus has been successfully applied to your account.

Expected Result:
Upon entering a valid referral code and submitting it, the user should receive a confirmation message indicating that the referral bonus has been successfully applied to their account.

Actual Result:
After entering a valid referral code and submitting it, the user does not receive a confirmation message or any indication that the referral bonus has been applied to their account. The referral code does not seem to be working as expected.

This issue may be causing inconvenience to users who are trying to take advantage of the referral program to earn bonuses. It is important for the referral code functionality to work properly in order to encourage user participation and drive growth for the Care Wallet app.
itel A662L
80
12/28/2023 6:35:18@Rextony170x64f09973bf322903a60e5fe305517cdd9a7dbd68AndroidVersion 12 Version 2.3.84
https://drive.google.com/open?id=18J0ei-ZBVcJda_zBP3_sYpIJq-8JOYDw
0xA1e3657Fdf40E1ecde8bBb05D8865222C1a00630
Bug Report: Referral Code Application Failure in Care Wallet

Description:
Users are experiencing a critical issue with the Care Wallet application, specifically related to the application of referral codes. When attempting to apply a valid referral code, the system fails to recognize the code, resulting in the inability to access referral program benefits.

Steps to Reproduce:
1. Launch the Care Wallet application on your device.
2. Log in to your existing account or create a new account if needed.
3. Navigate to the "Referral" or "Promotions" section within the app.
4. Enter a valid referral code provided by another user or through a promotional campaign.
5. Click the "Apply" or "Submit" button to activate the referral code.

Priority:
High - Urgent attention is required to address this issue promptly as it significantly impacts user experience and the success of the referral program.





itel A662L
81
12/28/2023 6:19:18@Remland0x0b7d357d9f70451b4d2b8f5cee6fa2cf50483e0Android132.3.840xf029f835134e53c6acCC07ae78eE4D492D71Af86Bug free for meRedmi
82
12/28/2023 5:43:45@driiph0xa9b28643ee184cd2cb89fab1197a8f9309468c58Android102.3.840x6fa29b639F8eA93092C004CA20ABdbBb1012b325I couldn't not join trialsRedmi note 8 pro
83
12/28/2023 5:21:56@chosenwonn0xd6f74ff00c1f8dd53328146f9206f517a0352d22iOSiPhone 115.80x138d1212A9b72D17ECDF11D397cbDfdBf4815467I had no issues iPhone
84
12/28/2023 5:10:40@rockery83
0x84a5ed05193cf874520a5628eaece88dd41e0e86
Android102.3.840x8F087cFAEC856EeCA223FFA681018639F7ADb46a
Had to put secret phrase at each login
TECNO KB7j
85
12/28/2023 4:32:51Hakdeb010x12141210a025f068586d63bb53df3d68b9d25721Android112.3.840x5876D227d251985fAAa34450bC80772Fc3809F06No bugsTecno 17
86
12/28/2023 4:26:59Muhat010xcb412b271b52729033eb3bc0290da9cc5c4a999fAndroid112.3.840x498DcC0883F73530733d1521Bb0eCE77B62e3Ba5I found no bugsTecno 17pro
87
12/28/2023 3:46:52@Easterbunny0x217e358703e3606f5a437b5130ccb47e9f915e1dAndroid13Version 2.3.84
https://drive.google.com/open?id=1b65ZxnTogNwfeVPbLHrgtHE4wnIaxfeG
0xDD1EFa16d10aE6e0c9b05959a72a7D8AafB46530
No trials were available in my location after getting 25 matches
Infinix X678B
88
12/28/2023 3:39:10Justice_M0x8b9d9b450f27617c2136b8056ac1cc087d3ba8beiOSiOS 16.5.15.8
https://drive.google.com/open?id=1HquTxEkdwQ5H22eUraovYQe8-t0yOkuI, https://drive.google.com/open?id=1V98Yd3oBpMoaA6StzU5Tj9-0ev88mGJl
0xE0E01be763e2424B0A3b9392bB56534abdc8BC80
After updating the care.wallet app, the Trials screen is not visible.
iphone 14 pro
89
12/28/2023 3:35:04Justice_M0x8b9d9b450f27617c2136b8056ac1cc087d3ba8beiOSiOS 16.5.15.8
https://drive.google.com/open?id=1CaQRrM_aisXMPPzxfRBxhSH_9o3plB-m
0xE0E01be763e2424B0A3b9392bB56534abdc8BC80
The code is not being sent via SMS during the restore process after installing the app.
iphone14 pro
90
12/28/2023 2:31:46sniper0x90bdf5ffb4e92b48a62480a66208e3c98b28b9a7iOSios 16.0version 5.8
https://drive.google.com/open?id=1Zcb1Zo5Ke8Kx1aWcdc54AwzqtmRE_vor, https://drive.google.com/open?id=1_usFu3F_N6eQJeR4qL0xY52ySBtl4mWL
0xD7B88D9ab2a05B90736A105E90Cd1dE23E3E55BC
The bug i encountered us from when you click on the “Take a Care.Wallet tour to learn more” button, after clicking on it the first pop up option that shows, the button on it has a broken code, so the actual text on the button is not showing just the description for the said button. Also there’s another one towards the end when taking the tour, the option seven (7) that’s the text explaining/describing the menu hamburger seems to be broken too. Those are the two bugs i encountered whilst exploring the app
iphone xs
91
12/28/2023 2:26:11@mmedraP0xa676672e0c18450fc62901215867d5ec289588a8Android142.3.840x4a48E4b72b6828DB92593c7F6D1a627398a4b2ceFinding difficulties logging in Infinix
92
12/28/2023 2:19:41@edyumoh0x072be5d45b63898b740b57bbf376e7898daff8f8Android132.3.840x521Eb54028e726D6294De822800d1734b2499eaCDifficult getting referral code Tecno
93
12/28/2023 1:53:39@abazz1200x514e20c564cf4b496b0d10234410d1295fccb9a8AndroidVersion 12Version 2.3.84
https://drive.google.com/open?id=1wgh84pm-7Y86ML4qFhFOoc14-JJhx4R6
0xC58470292A6E15AD82d97f364284d301185eE0C5
Title: Login Failure on Care Wallet App

Description:
When attempting to log in to the Care Wallet app, users are encountering a bug that prevents successful access to their accounts. This issue is hindering the app's usability and preventing users from utilizing its features to manage and access their healthcare information.

Steps to Reproduce:
1) Download load the care wallet via play store
2) Open the Care Wallet app on the mobile device.
3) Click the "Login" button to access the user's account.How to Set Up Care.Wallet
* Select Country
* Select Country Code
* Enter Phone number
*. Read and Agreed to Privacy Policy and User Agreement
* Enter OTP sent to the Phone number used earlier for registration
*. Enter a 6-digit Pin (Confirm as well)
*. Copy your Recovery Phrase and keep it safe
* Finally, login with the Phone number and Password

Expected Result:
Upon entering the correct credentials and clicking the "Login" button, the user should be successfully logged into their account and be able to access the app's features and personal healthcare information.

Actual Results:
The problem is that when you forgot your password or phrases or miss a word from your phrases words you can't use the OTP send via your phone number to reset your password


This issue has been consistently reported by multiple users across different devices and login attempts, indicating a widespread problem that is impacting the app's functionality. Rectifying this login bug is crucial to ensure users can seamlessly access and manage their healthcare data through the app.
itel A662L
94
12/28/2023 0:55:13Peacejoseph 0xd5c6357d015656e41729815cba049e2df4ea2769Android142.3.840xA459812D43b817e0c26b2080fe321237D636AcB0Easy access to the walletRedmi note 12
95
12/28/2023 0:50:25miworli 0x65df4e95fde4493eff0690291434a846ef914236Android142 3.840xBf0cCE19f079c60DABa1e9138AA48BF51D6699FaNo front sizes Techno
96
12/28/2023 0:42:56SundayBe 0xd5c6357d015656e41729815cba049e2df4ea2769Android142.3.840xd1B2019f411DE7e742c23311b726Fd2539a12D41No login Redmi
97
12/28/2023 0:32:20miworli 0x65df4e95fde4493eff0690291434a846ef914236Android132.3.840xd1B2019f411DE7e742c23311b726Fd2539a12D41Inappropriate front sizesRedmi note 11
98
12/28/2023 0:27:04SundayBe0xd5c6357d015656e41729815cba049e2df4ea2769Android142.3.840xd1B2019f411DE7e742c23311b726Fd2539a12D41Very weak security levelTechno
99
12/28/2023 0:24:14Efai0xd5c6357d015656e41729815cba049e2df4ea2769Android142.3.840xBb386aA7cCA8531490992822534E71e9ac7C07C2
Every app should have the tendency to login and logout but care wallet don't
Redmi
100
12/27/2023 23:51:05Uyibreeze 0x22dbbf50e23f58fd08872e2513de9bb0f32384b3AndroidAndroid 13Version 2.3.84
https://drive.google.com/open?id=1SZT3m656zBx8vi3YFI_leSkqtsZRVnc4
0xE55060e92EB5DfC8c3cb89cC63141a1eBDb8A45d
Let's talk about the UI part of when performing available trial, it's not explanatory and also the apps needs to be really explored before it can be used, it's not user friendly and lots of time are spend navigating to a particular area to want To go to
Techno spark 10 pro