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GENERALCVENTSTOREFRONTNotes
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Allows for event registrationYesYes
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Allows for item purchases separate from event registrationYesYesRequires additional language customization due to out-of-the-box language being built for event registration.
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Should be used by departments who host frequent events throughout the year that are differing/complex in natureYesNoIf your department hosts multiple events throughout the year, Cvent will likely be a better fit for you.
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Can be used for events occurring once per yearYesYesGenerally, event planners hosting only a few events per year will not be issued a Cvent license but will instead work with an eComm specialist to create a registration form
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Requires a licenseYesNoCvent requires a license unless built by a campus eComm specialist. The CU Treasury team will create all store fronts, so unit licensing is not required. Each StoreFront costs $400 for Treasury to create; that fee is passed back to the department.
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Allows for guest registrationYesYes
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Allows for sessions, tracks, and registration pathsYesNoComplex registration needs are best served in Cvent.
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Allows for group registrationYesYes
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Allows for custom registration questionsYesNoA series of complex registration questions are best served in Cvent.
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Allows for reportingYesYesCvent offers robust and custom reporting available based on a variety of data (including cross-event reporting). CU StoreFront registration data is exportable via Excel.
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Allows for testing prior to launchYesYes
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Allows for seating arrangementsYesNoCU StoreFronts do not support event seating.
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Allows for name badge printingYesNoCU StoreFronts do not support name badge printing, although you can export an Excel spreadsheet of registrants for this purpose.
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Allows for recording event participation (registered, attended, cancelled, etc.)YesYes
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FINANCESCVENTSTOREFRONTNotes
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Accepts credit card paymentsYesYesBoth domestic and international
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Charges a credit card fee to the departmentYesYesCvent = Roughly 2.75%; CU StoreFronts = Between 2.5% and 2.75%.
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Transfers funds to the department speedtypeYesYesCvent charges are manually transferred to campus STs on a monthly basis. CU StoreFront charges are automatically transferred to campus STs upon a successful transaction.
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Can be used for fundraising eventsYesNoMust route through CU Office of the University Controller.
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Can accept donationsYesNoMust route through CU Office of the University Controller.
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Allows refundsYesYesEvent planners can issue refunds directly from Cvent; for CU StoreFronts, planners must work with Treasury to issue refunds.
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Allows for discount/promotional codesYesYes
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Allows for payment plansNoYesOnly CU StoreFronts allow for payment plans.
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Allows for invoicingYesYesWhile invoicing is possible in Cvent, it may be easier to pursue this via StoreFronts depending on your use case.
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Allows for registration by cash/checkYesNoCvent allows planner to record offline registrations, whereas CU StoreFronts record credit card transactions only.
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PROMOTION & COMMUNICATIONCVENTSTOREFRONTCvent Notes
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Sends invitationsNoNoInvitations must be sent via Salesforce MarketingCloud
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Allows for custom from addressYesNoCvent allows for event-related emails to come from an email address that you specify.
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Allows for replies to received emailsYesYes
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Sends confirmation emailsYesYes
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Sends all event-related communicationsYesNoCU StoreFronts send confirmation emails only but do not allow for additional communication.
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Sends surveysYesNoOnly Cvent allows for post-event attendee surveys.
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Includes event websiteYesYes
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Allows for highly customized website designYesNoCU StoreFronts are standardized while Cvent allows for greater customization.
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Is mobile friendlyYesYes
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Is accessibleYesYes
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Supports multiple languagesYesNoCU StoreFronts support English only.
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Allows for social share/followYesNoCvent offers built-in social follow/share.
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Allows for email schedulingYesNoAfter the confirmation email, Cvent allows you to schedule additional event-related communications.
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DATACVENTSTOREFRONTCvent Notes
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Is integrated with SalesforceYesNoIf you want event data tied to Salesforce contacts, Cvent is a better fit for you.
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Is exportable to ExcelYesYes
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Is shareable with stakeholders in a departmentYesYes
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