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I don’t set clear, easily understood goals

I don’t explain why those goals matter and how they fit into a larger vision

I don’t communicate the larger vision

I don’t explain how each employee’s role connects to those goals (and hence to the larger vision)

I don’t make distraction-free space for questions

I don’t hold one-on-ones with their direct reports (which could provide the aforementioned distraction-free space)

I don’t recognize that my tone and mood matter as much as the words I use

I don’t create a safe environment for my employees to seek help

I don’t hold regular performance reviews

I don’t (at least occasionally) laugh or smile

I don’t give credit for a job well done (yet blame quickly when it’s not)

I don’t ask how my employees are feeling, say good morning, or say thank you