| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ||
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1 | Asheville Tool Library | Ballard Tool Library | The Tool Library - Buffalo | Capitol Hill Tool Library | Chicago Tool Library | Denver Tool Library | (Eugene) ToolBox Project | Green Lents Community Tool Library | Minnesota Tool Library | Rochester Tool Shed (SEAC Tool Shed) | Rockwood Common | NE Seattle Tool Library | Shoreline Tool Library | South King Tool Libraries | Station North Tool Library | West Philly Tool Library | Carlisle Tool Library | ||||||||||
2 | Date when spreadsheet last updated | 4/25/25 | 7/22/2025 | ||||||||||||||||||||||||
3 | Basics | City/State | Asheville, NC | Seattle, WA | Buffalo, NY | Seattle, WA | Chicago, IL | Denver, CO | Eugene, OR | Outer SE Portland, OR | Twin Cities, MN - St. Paul - Minneapolis | Rochester, NY | Gresham, OR | Seattle, WA | Shoreline, WA | Auburn & Federal Way South King county, WA | Baltimore, MD | Philadelphia, PA | Carlisle, PA | ||||||||
4 | Basics | Primary Contact | Tay Zee | Jenny Heins | Darren Cotton | Gina Hicks | Tessa Vierk | Sarah | Steve Bade | Jason Naumann | Kate Hersey | Nick Wilbur | Jason Naumann | Josh Epstein | Josh Epstein | Amanda Miller | Leanna Frick | Jason R. Sanders | Jeff Adams | ||||||||
5 | Basics | When was your library founded? | 2016 | 2018 | 2011 | 2015 | 2019 | 2015 | 2013…. 501(c)(3) & operations began 1Q2015. | 2013 | End of 2014 Incorporated Doors Open NE 2015 Branch operational ; St. Paul branch 2017 | April 2022 | March 2024 | 2013 | 2023 (Open on Jan 6th, 2024) | 2020 - Federal Way 2023 - Auburn | 2013 | 2007 | 2017 | ||||||||
6 | Basics | Sq Footage of Lending Space | 600 | ||||||||||||||||||||||||
7 | Basics | Programs | Free Repair Cafes; Free & suggested donation Classes; Seed Share; Sliding Scale & Scholarships Yard Sales; Plant swaps Free/shared consumables area | Tool Library, Tool Sales, occasional collection drives | Current: Dare to Repair Cafes, Service Days Rolling out: Lead Safe Tool Borrowing Wishlist: DIY Workshops | Free Repair cafes, classes, woodshop, maker space, tool sales, seed share, annual member mixer, mending circle, annual block party | Repair Fairs; Community Group memberships; Camping Gear memberships; Seed Share; | Tool Library, Classes, Community Workshop | Tool lending library. Tool redistribution. We used to do Fix-It Fairs ( otherwise known as repair cafes ) on contract to the City and County but both governments have taken responsibility for those events themselves. | Tool lending, Garden swaps, Seed library, Service days, Tool sales, Repair workshops, Garden info workshops, Spanish-language informational workshops, | Lending, Shop/Makerspace (x2), Classes (4-12 per M) Apprenticeship Program, Community Builds/Service (Q) Member Socials 2 Annual Events - Build Challenge & Pumpkin Carving Fix-Its/Repair Cafes Seed Library & Harvest Share Tool Sales/Swaps | Lending ($25/year basic) of electric-only, basic workshops, community org support, Repair Crew (clinic), accessibility-centric gardening workshops, Neighborhood/Business association support | tool library, workshops, repair cafe (supporting role) | Classes, workshop, bike shop, seed library, catering supplies, tool sales; | Fix-it nights, classes, building materials, tool sales | Tool lending Tool/consumable giveaways Repair cafes Recycling events Swaps Virtual & in-person workshops Seed library Book library | Tool lending Open shop Public classes (woodworking, knife making, craft, horticulture, home and bike repair) Fix-It Fair Yard Sales | Tool Library, classes, tool sales | Tool lending, community workshop space, workshop classes, bike repair, repair cafes, free seed library, book library. | ||||||||
8 | Basics | Budget | ~70k | ~20K | ~$300,000 | 15k donation revenue, 20k discounted rent | ~$290k | ~$500,000 | $50K | ~200K (May shift +- 50K annually based on restricted grant/program funding) | ~160k | 3.5K | ~140k | ~160k | ~100k in 2022 ~400k in 2023 | ~500k | ~40k | ~25k | |||||||||
9 | Basics | Earned vs. fundraised | 10k donations | 100% earned (10K membership, 10K donations) | ~$75,000 earned vs $225,000 fundraising, donations, grants, etc. | 100% earned (10k membership donations, 5k in-kind donations, ~2k late fees) | 40% memberships; 36% individual donors; 24% everything else (grants, sponsorships, fundraiser events etc.) | 10% fundraising, 90% earned | Memberships are donations…. 80%-90% “donation” v. the rest checkout and late fees, tool & consumables sales (donations). | Primarily grants | ~70% Earned (Memberships 60+%, all others 10% total) % of Donation vs grant revenue varies depending on the year and who’s on the team | ~$15k in memberships, $1500 in late/replace fees, additional grant funding, sponsorships, and government funding | primarily sponsorships | $6,000 in sponsorships | $130,000 in grants | Primarily grants Donations/fundraisers Corporate/business donations | 65% earned (22% membership, 43% class registrations) | 90% earned, <10% fundraised | ~10k Earned and ~15k Fundraised | ||||||||
10 | Basics | Membership Costs | $50-$250 annually Scholarships available to any who ask | $35 individual - 1 user, $60 household - 3 users, $100 sustaining - 5 users | $30, $75, $150 (Share it forward option) Scholarships available | Donation based. Average ~$15 | Pay-what-you-can $0 - 450, annual Avg ~$35 | $150/yr indiv, $200/yr household. Gold membership options and Financial Aid | Sliding scale: recommended .001% of “your income” if over 30K/annual. | Free memberships Free classes | $0-250 Standard $120 Year; Household Memberships | $25-$100 (free memberships also given) | free for all | 0-$240 Average is about $50 | 0-$240 Average is about $50 | Free memberships Free classes/events/repair | $0-$500 open-ended sliding scale, average ~$75 annually | $20-$1000 open-ended sliding scale. Recently adjusted scale in FY24, not enough data yet for average | Pay what you can model. Average is - $30 | ||||||||
11 | Basics | Membership Size | 850ish active | 400 active | 1,440 (active) 3,850 (lifetime sign-ups) | 1000 active | 4,900 active 10,200 lifetime sign-ups | 800ish active | >800 active | 500 active (tool borrowing), 3,000 lifetime | 1800+ Active | 600-700 | 75 | 2400 active 11000 over the years | 300 active | 2,400 | 1,900 active (tool lending & open shop users) ~700 additional nonmember learners | ~1,000 active | 200 | ||||||||
12 | Basics | Fundraising sources | Random people | Memberships, Donations, Late Fees, Tool Sales. Past: Ballard Elks, Ballard Rotary, Seattle Dept of Neighborhoods | Annual fundraiser, individual donations, grants, gov’t contracts, corporate sponsorships | 15k donations 20k-30k donated space value | in 2024: $96k individual donations; $32k grants; $12k events; $2.5k sponsorships | Small city grants, small foundations | Membership donations, Annual campaign, random donations of $. Sales of donated items. | Community and Portland bureau grants, some foundation grants | DAFs/ Individual Contributions Small Local Foundations Environmental Funding (state) | HCR state grant, fundraising, memberships/sponsors | municipal waste sponsor, city grants, small business sponsors | WA DOE, King County, Shoreline | Recology, PSE | Primarily grants Corporate donations | Grants (31% of budget, mostly state & city) Individual donations (6-10% annually) | City of Philadelphia (<$5k per year) | Grants (5k) mostly go to workshops, Donations and Matching fundraising (10k) | ||||||||
13 | Basics | Staff structure | 1 PT Library Manager and about 15 active volunteers (librarians, maintenance & teachers) + 6 volunteer board members | Sustainable Ballard BOD, Sustainable Ballard ED, 1 PT Library Manager about 25 active volunteers - 16 librarians - 4 fixers - 2 marketing - 2 tech | 1 FT Executive Director 1 FT Operations Manager 3-4 Work-Study students 15-20 regular volunteers 30-40 repair fixers | 12-15 core volunteers - 8-11 librarians - 2 marketers - 1 fixer - 1 volunteer coordinator 2-3 volunteer teachers | 1FT ED; 1FT Operations Manager; 2PT Tool Librarians; 5-10 core volunteers 75 other volunteers 15 board members | 2 FT staff, 12 PT staff, 18 teachers, 20-40 vols | ~20 hrs/week living wage Library Services Coordinator. | Under reconstruction | 9 Very PT staff Average 5-10 Hours a Week per -ED, Program Coord. & Volunteer Cord. = ~1FTE -Branch managers = ~1FTE Working BOD (5-9) ~10 Core Lifer Volunteers Lots of additional intermittent hands | 1 FT ED, 1 FT Program Coordinator, 2 PT community engagement/fundraising | 8 person board, 2 PT staff, 12 librarians (ALL VOLUNTEER) | 1 director, 1 operations manager, 2 coordinators, 1 marketing manager. | Shared with NESTL. All part time | 2 FT staff 2 PT staff 20-40 volunteers 10 board members | 4 full-time staff (all co-directors) 47 volunteer librarians 26 volunteer shop monitors 12 volunteer tool fixers 8 board members | 3 PT tool librarians ~3 PT volunteers of various schedules ~5 board members | All Volunteer, One Executive Director, 3 librarians, 3 shop monitors, 2 bike mechanics. Looking to hire first paid staff soon. Open 15hrs a week | ||||||||
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16 | Basics | Other notes - skills & interests | 3 locations changes Opening a makerspace Looking for fundraising resources Over 2,500 tools Resources towards language justice & reaching more folks About 67k completed loans Free repair cafes free/ suggested donation classes | Grant writing Graphic/communication design support Partnerships/collaborations with other orgs that include free memberships University partnerships - work-study, internships Partnering with health dept for public offerings Hoping to offer more DIY workshops Hoping to purchase building this year - seen as a path towards org. Sustainability Satellites/how to expand geographic accessibility? | Free Classes Free workshop Donation based membership Want to learn more about volunteer retention strategies Outsized impact for budget Find a way to reduce tool loss | Excited to explore | We have imagined tool delivery or a mobile library – some way to make accessing our tools more equitable for people who don’t use a car as their primary means to get around. Creating visibility & structure for libraries of things everywhere & the solidarity economy. Creating a next-level org or entity that can advocate for us all – and attract a modern-day Andrew Carnegie, for example. Looking at you, MacKenzie Scott. ;) How to make our volunteer pool, Board and Committees a more cooperative entity…. Dreaming of opening additional physical locations. | Very effective social media support network with other orgs Language-free navigation system Online resource library with translation tools and video resources | 30,000+ Loan Transactions Annually Multiple Locations (+ Looking to expand Further) | Soon to have a mobile unit. / Actively involved in housing conversations and policymaking in Rochester and Monroe County, zoning advocacy, etc. / Openly planning satellite location assistance in the 9 county region | Volunteer recruitment and Culture Wants to improve volunteer processes Economic Self sufficient Multiple locations Membership tiers | Material and tool sales ReUse Commons - circular econ. hub in development; shareable model Partnering with UW Human Centered Design helping in codesign of larger ideas | Utilizes recycled shipping containers Auburn location is in a mall! Budget has tripled in past ~year Interested in exploring the economics of tool libraries Funded by every level of gov’t at some point. Trying to research how local volunteer groups (lions, rotary etc.) handle insurance. | Have sliding scale guidance calculator to offer for class scholarships Interested in methods for increasing membership revenue All curriculum is open-source (35 classes) Interested in eliminating late fees Part of new statewide makerspace network | Working on aggressive expansion of organization with makerspace and consistent class programming Historical focus has been on trades DIY, now looking to expand beyond into arts and alternative media courses Recently added EV chargers (with free charging) available to everyone in the local community, but only during open hours. Made possible by a local grant. | Would like to increase Tool Sales Helping to inspire and grow new tool libraries across PA Social Programs that serve specific groups (Womens only classes, Youth programs, Free Tool Boxes for immigrants and Refugees, Free memberships for Veterans) | |||||||||||
17 | Programming | Aspirations/Hopes for Education | - To build core competencies so that people are equipped with a framework to grow their tool education. - Build - To get people to stop asking about it… - Revenue stream | Build community. Empower people. Raise awareness of repair options & the possibilities of DIY. | Build repair skills, improve tool longevity by proper use, grow current membership active usage, bring in new members | Extend small satellite locations to our surrounding counties Institute our upcoming mobile unit, stopping on a regular weekly basis in the 4 quadrants of our city at rec centers | community woodshop, multilingual tool skills, train the trainer for multilingual growth | Create more classes and public events where people can find community and knowledge about sustainable practices | Create more classes and public events where people can find community and knowledge about sustainable practices | Participants and attendees, learn how to use tools, try new things, change habits, learn about the tool library | Informal skill shares/ collective ownership around education, more integration with education around library tools, better data collection around students/trends | Current space is not climate controlled, several board members are investing this year into installing A/C and heating which will allow our programming to expand. Historically we only offered classes from March-May and September-October | Creating "clubs" to facilitate growing in skills Doing speaker series (Ask-A-Pro) or (Tool-Talk) Would like to do more Home Buying 101 | ||||||||||||||
18 | Programming | Current Educational Programs | How to sharpen tools, basic tool use, drywall, welding | Green Living, Zero Waste Swaps, Food Preservation, Lan | N/A | 1x/yr Drip Irrigation Workshop, 2 years so far. 4/5 Saturdays in May 2025 free Bike Safety Check sessions + 1x/mo pop-ups for the rest of the season. Mobile Make-It Workshops: found-object crafting. One and three more scheduled. | Heavy Garden focus, Sharpening, Drywall, Bike Repair, pollinator plantings | Regular advanced classes supplementing the 101 courses A women-empowerment series | skill shares (mending, sharpening, tool basics, gardening, kid crafts) | Workshop classes focusing on intro skills, home repair and maintenance, gardening, bike repair, sewing, | Garden design, monthly fix-it nights, clothing swaps | home maintenance basics, food preservation, green cleaning, clutter clearing, gardening, sewing, tool basics | Woodworking, Craft, Home Care, Gardening, Bike Repair, Knife Making, Identity-Based programming | Trades-focused DIY, residential maintenance and projects | Nothing recurring consistently yet but - Garden, Drywall, Tiling, Plumbing, Electrical, Woodworking, and Bike related. | ||||||||||||
19 | Programming | Student pool (public, members only, private groups, etc) | public | N/A | public | Public, w/ Member discount; private rentals also | public | Workshop classes require membership but all other are public | public | public | Public, private groups, volunteer only classes (prototype classes) | Public | Public and one off scout groups | ||||||||||||||
20 | Programming | Workshop/Lab space(s)? | no | N/A | No.* | Yes | woodshop x 2 | No | distributed community locations, or at our mobile library via solar power | Small workshop | no | co-host direct service, Dining Hall of lodge (neighbor), common spaces (mall) | Woodshop, Craft + home repair classroom, Knife Shop | Building out in 2024 | Woodshop, Bike Repair, 1)3d Printer, 1)Laser Engraver | ||||||||||||
21 | Programming | Sq footage | N/A | 450 | shop space is roughly 500 sqft each (2 car garage) | No | 149 | 2800 | 3000 | 800 sf garden, 2,000 sf hall, 1,500 sf FW TL, 1,100 sf AU TL | ~3,400 (total of 3 educational spaces) | <1000 | ~1600 | ||||||||||||||
22 | Programming | How many workshops per month? | 6 per year atm | 0 | 1-2 | 4-12+ | 1500 sq ft (not including mobile unit) | 1-4 | 10 | 4 | 1-2 | 45- 55 (aim for 2-3 classes a night 5 days a week) | 12 slots open per month, ~60% scheduled | 1-2 | |||||||||||||
23 | Programming | Monthly Full-Time Staff hours | 0 | n/a | 0 | 1-2, volunteer run | 0 | n/a | n/a | ~140 hours (2 full time staff) | N/A | ||||||||||||||||
24 | Programming | Monthly Part-Time Staff hours | 0 | 5 | ~20 | 160 (one full time staff, supplemented by volunteers) | 120 | ~40 | ~20 | n/a | ~96 | ||||||||||||||||
25 | Programming | Instructor pay | N/A | $150 stipends + $50 for consumables for the 2025 May is Bike Month bike safety check pop-ups (grant-supported) (May only) | $250 per class | Standard $25/Hour; about 1/2 donated as volunteer time, option to set other fee structure as desired based on the instructor | None | $250 offered with documentation, $150 for instruction only, 50% volunteer | $100 offered per class but most are volunteer | $100 offered per class but most are volunteer | $100-200 | $25/hour (class time + clean up/setup/ curriculum development) | $200 per class but some are volunteer | $25 Hr | |||||||||||||
26 | Programming | Instructor terms | N/A | Nothing codified | N/A | n/a | n/a | Job Description | N/A | ||||||||||||||||||
27 | Programming | Workshop price range | Free w/ suggested $25 donation | N/A | all workshops free | Free | 0-$100 | N/A | free-$25 | Free - $50 | Free - $30 | Free | $50- $280 | $20-$50 (typical) | 0-$50 | ||||||||||||
28 | Programming | Class revenue | 0 | n/a | N/A | n/a | ~ $1000/month between the two spaces | ~ $1000/month between the two spaces | 2023-2024= $218,470 | <$1000/month due to limited runs | 1k a Year | ||||||||||||||||
29 | Programming | Cost to run classes (staff time, teacher pay, materials, etc) | 0 | N/A | $300/class | n/a | n/a | 2023-2024= $160,593 | ~$1000/month | ~1k a Year | |||||||||||||||||
30 | Programming | Workshops funded? By whom? | N/A | New Belgium Brewing's Bike Advocacy Grant program for the May is Bike Month stipends | yes | We keep them simple….for now! | sponsorship from waste management for repair classes | Grant/sponsor | Yes- covered by class cost. Sometimes funded by grants for certain programs | Self funded | Grants or in house | ||||||||||||||||
31 | Programming | Multilingual? | English only | N/A | Rarely Spanish & English, occasionally Spanish only | English generally - but we have partnered with some programs to provide ASL programming | In the works | English only | English only | English only | English, and Some spanish classes, recorded classes are subtitled | English. Options (contractor) for Spanish translation, American Sign Language | English only | English only | |||||||||||||
32 | Programming | Scholarship fund? | N/A | n/a | Yes | Free yearly memberships are given out to CBO’s, ongoing | n/a | Discounted upon request | Discounted upon request | Yes- we distribute $400/month + a number of discounted class credits for specific identities. | Discounted upon request | N/A | |||||||||||||||
33 | Programming | Promotion channels | Newsletter, instagram, facebook, eventbrite | N/A | e-newsletter, social media | Instagram, workshop newsletter, direct invites from Interest Survey | socials, website, on-site flyer/whiteboard, and intermittently an e-newsletter | Socials, two sites, newsletter, multiple events yearly | instagram, facebook, newsletter, municipal calendar, eventbrite, analog message boards | Instagram, newsletter, facebook, website | Instagram, newsletter, facebook, website | Instagram, newsletter, facebook, website, partners | Instagram, mailchimp newsletter, website | Instagram, mailchimp newsletter, website | Socials, Emails, Print occasionaly | ||||||||||||
34 | Programming | Promotion budget | n/a | N/A | 0 | intermittently - targeted ads based on grant funding every once in awhile | n/a | n/a | n/a | ~$8k/year (total org marketing budget - mailchimp license, graphic design contractor, web hosting) | Currently developing | N/A | |||||||||||||||
35 | Programming | Event insurance? | through Sustainable Ballard | N/A | none | GL | Yes | none | none | none | yes, but for general events | No, just liability | N/A | N/A | |||||||||||||
36 | Programming | Partnerships, sponsors | None | Garden shop financial and material sponsor, Home repair contractor, bike builder, local repair cafe org | Extensive corporate sponsors, elected officials, and other CBO’s | Recology | Recology, Local City grant | City, County, State, Service groups, unions, chamber, educators, businesses, library | Baltimore Bicycle Works (Bike repair classes) | N/A | City, Local NPs, County, | ||||||||||||||||
37 | Programming | Off-site or Pop-up workshops? | N/A | Occasional offsite Repair Fairs | Yes. community orchard, member yards | Mostly on-site but intermittently off-site hosted at the public library or commuity partner | Off-site | Some off site classes | yes - library, community partners | Starting offsite classes with limited community partners | No | No | |||||||||||||||
38 | Software | Lending software (holds/waitlist?) | myturn | MyTurn | myTurn ($1000/year) Don’t currently use hold/reservations Have an internal waitlist (Google Doc) for high-demand items | MyTurn (given to us gratis), with reservations (not working well), no waitlis | Circulate webapp - “Free” via in-house volunteer labor - Holds? Yes, integrated into the app MyTurn for community groups - $0 “trial” price, % of transaction fees taken - Reservations enabled, no waitlist | myTurn (free at the moment bc a bug cost us a couple grand last year) | myTurn – license for 1,000 members and 2,000 tools. A significant minority of our members make use of the reservations feature. | Toollibrarian.net (34.50 annually) Community member built PHP, phasing out by 2038, and not supporting other libraries. -No Holds -No Waitlists | MyTurn $100/M +Location Fee :( Heavy Stripe Processing Fees | MyTurn RSVP by appointment | LendEngine | MyTurn ($$) Holds are through Google Sheets | MyTurn ($$) Holds are through Google Sheets | MyTurn ($1000/year) Multiple locations Reservations (not so great with conflict/return/holds) Internal track of reservations and renewals too. | MyTurn ($100/mo) Don’t use holds/reservations | Lend Engine $50/mo Don't use holds/reservations | MyTurn (Free but starting to pay into this year) RSVP by phone or in person | ||||||||
39 | Software | CRM (Customer Relation Management) | Wild Apricot - used for all of Sustainable Ballard - $5000/5000 contacts | GiveButter Use this as our donation platform, for event ticketing, and silent auctions | None; collect minimal member information to simplify signup and increase privacy. | Neon CRM -$99/month. One-time activation fee $699 | None. If we ever investigate, will likely look first and closely at Little Green Light due to some volunteers’ experience with it. | None. Kinda creeps us out. | N/A Briefly looked into various tools and connectivity offered by Wordpress | n/a | None | None | None | No central CRM; MindBody has most info; considering an API connection to Salesforce ($0 for nonprofits) | None but looking into Neon CRM and other options | None | |||||||||||
40 | Software | Email blasts | Mail chimp (free atm) | Wild Apricot | Mailchimp | MailChimp | Neon CRM | Squarespace | Mailchimp until September 2024, now EmailOctopus | MailChimp | Constant Contact ($55) | MailChimp | mailerLite | Mailchimp ($$) | Mailchimp ($$) | Wix ($600/yr) | MailChimp ($$) | MailChimp ($$) | Mailchimp | ||||||||
41 | Software | Membership | myturn | Wild Apricot | myTurn | MyTurn | Lending software (Circulate) then transferred into CRM | myTurn | myTurn | Lending software (toollibrarian.net) | MyTurn Tableau (member reporting from MyTurn data points) | MyTurn | LendEngine | MyTurn ($$) | MyTurn ($$) | MyTurn | MindBody ($$$) | Lend Engine | Myturn | ||||||||
42 | Software | Donations | Venmo, paypal, myturn | Cash, Affinipay, working on Stripe | GiveButter | Paypal Zettle, cash | Neon CRM, Venmo, Paypal, Square | Colorado gives, squarespace | switched to Zeffy from PayPal Giving Fund 3Q2025 | Paypal | Aplos (Accounting Software) DAF Direct Widget Give MN (Annual Fund/Campaigns/Giving Tuesday Facebook/Meta Crowdfunding when starting up through Ioby | Flipcause, Cash | paypal giving, venmo | Paypal, Zettle, Stripe (through MyTurn) | Paypal, Zettle, Stripe (through MyTurn) | Paypal, Stripe/myturn, Venmo, Square, givebutter? | GiveButter $0, (LOVE IT) | PayPal, Stripe, Venmo, Cashapp, Square, in-person | Square | ||||||||
43 | Software | Volunteer management | Slack, Signup.com | Google Forms/Docs | Google Sheets for calendaring and for tracking first-time volunteers | TeamUp ($0) for calendar, Neon CRM for emails, previously Google Forms to collect more information | Sheets and signup genius ($11/mo) | SignUp, G-Suite | Airtable (registration intake & list management), Signup.com (scheduling) | Google Forms Sign-Up (Scheduling) Previously Airtable | Lend Engine, email | Google Sheets | Google Sheets | Wix forms, Signupgenius, google sheets | Airtable (tracking)($), Google Calendar ($0), VolunteerUp ($0)(infrequently, only for 1-2 events per year; majority of volunteers are long-term) | None | None | ||||||||||
44 | Software | Payment processors | Cash, Affinipay, working on Stripe | Stripe (through myTurn & GiveButter) Square (mostly for merch) | Paypal Zettle credit card reader (2.29% + $0.09 fee); most other transactions/donations are just in cash | Square and Stripe - fee per transaction | Square, Stripe, Acuity via Squarespace | Paypal Point-of-Sale neé Zettle | Square | Square (on-site and web) & Stripe via MyTurn | Stripe via lendengine, PayPal | Paypal Zettle | Paypal Zettle | Myturn/stripe, Paypal, Venmo, Square, Ebay? | TSYS/Transfirst (Mindbody), Stripe | PayPal, Stripe, Venmo, Cashapp, Square | Square | ||||||||||
45 | Software | Payroll | Quickbooks | Prism | No paid staff | Gusto - ~$70/mo. Scales with # of staff | Gusto | Gusto + Quickbooks | Icomp | iSolved | n/a | Quickbooks ($$) though we will be getting it free soon | Quickbooks ($$) though we will be getting it free soon | Gusto-$1000 annually, based on employee/contractors | Quickbooks Online | ADP through fiscal sponsor | None | ||||||||||
46 | Software | Point of sale | Affinipay, working on Stripe | Stripe/Square | Paypal Zettle Card Reader 2 ($29 for the first one) | Square terminal - bought secondhand for $.30 plus fees per trans. | Square | Paypal Point-of-Sale neé Zettle | Square terminal | Square Readers & an old tablet | Square | Zettle | Zettle | Square, Ebay? | MindBody, Stripe (via Stripe Payments app/hardware) | Square | Square | ||||||||||
47 | Software | Class registration | eventbright | N/A | GiveButter | Meetup. All classes free; get rough headcount from Meetup RSVPs + Instagram “likes” | N/A | Acuity via Squarespace | N/A | Google Form. No payment processing needed at this time. | Simpletix : ) | Flipcause | LendEngine, Google Forms | EventBrite | EventBrite | All classes, workshops, events are free: Wix, google sheets, FB | MindBody | Square | Eventbright | ||||||||
48 | Software | Repair cafes | N/A | Google Forms | Meetup, paper form. | Volunteers sign up with Google Forms. Track repairs with Google Sheets | Handled by outside org. | Sign-Up for Volunteers; no registration for participants | Google Form signup | Volunteers through google, participants through eventbrite | Volunteers through google, participants through eventbrite | Free but to coordinate: Wix/FB, Google sheets, signupgenius | VolunteerUp, Google Forms | None | EventBright | ||||||||||||
49 | Software | Email tracking | Wild Apricot | N/A | None | Neon CRM + Streak | ¿tracking of people’s email addresses? Not sure what u mean, but: EmailOctopus for newsletter subscribers and myTurn for members/borrowers and Gmail for volunteers | Mailchimp (newsletters only) | MailerLite | Wix | N/A | Mailchimp ($$) | None | ||||||||||||||
50 | Software | Bookkeeping | QB Online (via Tech Soup) | QBs Online | Google Sheets | Xero ($12/mo) Google sheets until 2024 | sheets | A guy from Upwork: Quickbooks | Aplos | Quickbooks | Google Sheets | Quickbooks | Quickbooks | Quickbooks, sheets | Quickbooks Online (via TechSoup) | Oracle through fiscal sponsor | Google Sheets/Excel | ||||||||||
51 | Software | Social media | Fb, insta, newsletters | FB, X, Insta, LinkedIn, Blue Sky, blogs | Insta & FB primarily (occasionally LinkedIn) | Instagram, Facebook | Instagram, Facebook, TikTok, Twitter | ig | Facebook, Instagram | Instagram (feeds to facebook, but low activity on FB directly) | Facebook/Meta Business Suite Insta | FB, Nextdoor, IG | instagram, facebook, nextdoor (rarely) | Instagram, Facebook, Linkedin, Twitter | Instagram, Facebook, Linkedin, Twitter | IG, FB, Linkedin, Nextdoor | Instagram, Facebook (via Later.com), Link.tree | Facebook/Meta Business Suite Insta | FB, Insta, NextDoor, | ||||||||
52 | Software | Website | Wordpress | Wordpress | Wordpress | Squarespace | squarespace | Weebly (to Google before too long but not soon enough) | Weebly (migrating to squarespace) | October CMS | Wordpress | MailerLite | Wordpress | Wordpress | Wix ($400 every 2 years) | Squarespace | Wordpress | Wordpress | |||||||||
53 | Software | Translation | None | N/A | None | Weglot ($200/year) translates our website in Spanish, Polish, and Mandarin (most common non-English languages in Chicago) | volunteers + the International Language Bank (ILB) at International Refugee Center of Oregon (IRCO) | Independent service providers | Google Translate | n/a | Volunteers or contractors | N/A | N/A | None | |||||||||||||
54 | Software | Impact tracking | MyTurn | Google Spreadsheet | Checkouts over time, loan length analysis, etc. using custom scripts | Manual analysis of lending data. We have had some volunteer data analysts helping a lot lately | Occasional surveys using Google Forms | Manual analysis of lending data, and some toollibrarian.net reports. | MyTurn & Manual | Google Sheets, manually processed for metrics accuracy | LendEngine | MyTurn ($$) | MyTurn ($$) | Myturn, sheet, … | Manual | N/A | Myturn | ||||||||||
55 | Software | Tool sales | In person, in collaboration with neighborhood locations (can't really do it in our space) Lately Loyal Hts Community Center | In-person | N/A | All in person so far. We stopped doing event-based tool sales and now have a passive, ongoing shelf with items for sale and it is netting us an average of $900/month with way less effort and storage space than events require! | In-person & via Craigslist and one volunteer on Facebook Marketplace | Cash or Square | In person using cash ^ square; Square webstore in process | n/a | Google Sheets, Paypal | Google Sheets, Paypal | Square, Ebay, Cash | Stripe | Cash or Square | Square | |||||||||||
56 | Software | Tool maintenance | MyTurn | Tried to use Trello - didn’t really catch on Currently using physical tags on the tools | Janky combination of MyTurn Maintenance feature and Slack notifications | Mostly through our in-house software, Circulate, with another spreadsheet for parts purchase tracking | myTurn in item description | myTurn’s maintenance features work well for us for proactive maintenance. We have a Google Group in which we solicit a volunteer to work on something that needs repair – same Group for info about in-kind donations and “should we accept (or buy) a [whatever]” type questions…. | Paper forms, Google Form part requests | MyTurn | LendEngine | Google Sheets/MyTurn | Google Sheets/MyTurn | Notes, manual, hang tags | Google sheets (kinda), Post-it notes & duct tape | Lend Engine | Myturn | ||||||||||
57 | Software | Design | Canva | Affinity Designer, Canva | Canva | Canva & Volunteers | Canva Pro | Canva Pro | Canva | Canva | Canva | Canva ($0!), Adobe CS | Canva | Canva | |||||||||||||
58 | Software | Other | Slack channels we use: - appreciation - donation wish list - events - meeting agendas - overdue loans - print docs (donation forms, volunteer sign in, reimbursement form, etc) - scheduling (mostly for volunteers who need a sub) - shift reports (this is used by every volunteer librarian) - shopping list - tool fixers - tool sales | Slack used for volunteer/staff communications | Make heavy use of Slack for internal team communication | Slack Google Workspace apps Zoom ($200) Zapier (integration app) Trello | Bury us with our google docs 🪦🥀 | Google Shared Drives! For members’ virtual signatures on policies and waivers: myTurn. For volunteer liability waivers: A Google Form. | Intermittent use of trello | Zoom($100), Slack, G-suite, | Google Groups for volunteer communication (1 big group for everyone with social opportunities, then specific groups for fixers, librarians, monitors, teachers and the board) Phone.com for texting members/class takers (from the Tool Library’s phone number) | Discord | |||||||||||||||
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