Known Issues - Advising Technology (Updated 4.16.2019)
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PlatformIssue
Date First Reported
Status
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DegreeWorksDW is experiencing slow load times and Plans are unable to load.4/16/2019
Under Investigation
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EAB Pathfinder
Several users had their calendar syncs stop working on Nov 7th. UTS is investigating - connected to email migration.
11/7/2018Resolved
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EAB PathfinderRisk score is currently not displaying on Student Profiles.10/20/2018Fix Pending
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EAB PathfinderStudent Majors & Classifications not updating with overnight feed.7/10/2018Resolved
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EAB PathfinderGPAs & Program of Study are not properly updated with Spring grades.5/16/2018Resolved
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EAB Pathfinder
Time stamp for advising reports is auto-populating end time no matter appointment duration, calculating in wait times.
3/5/2018Resolved
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DegreeWorks"What if" function is not working correctly3/8/2018Resolved
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EAB PathfinderDelay in student appearing as 'checked in' and general delay in menu/screen loading times.3/8/2018Resolved
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EAB PathfinderTime stamp for advising reports is not auto-populating3/5/2018Resolved
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DegreeWorksOutage ocurring every day after 5:30pm,2/22/2018Resolved
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EAB PathfinderStudent GPA data not populating for random students.1/29/2018Resolved
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EAB PathfinderSeveral workshops do not appear as available for students to sign up for. 1/11/2017Resolved
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Self Service Carolina
Outage11/16/2017Resolved
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Schedule PlannerOutage & intermittent issues.11/15/2017Resolved
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EAB PathfinderOld advisor assignments appeared from previous semesters.10/24/2017Resolved
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