Form-A1 2022.xlsx

	A	C	E	G	I	K	M	O	Q	S	U
1	Form A-1
2	DETAILS OF DELIVERY/OFFICE PERFORMANCE INDICATORS AND TARGETS
3	(Note: Same form to be used for submitting 2021 Accomplishments)
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5	LWD: SAN NICOLAS (IN) WD
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7	Major Final Outputs/ Responsible Division	Performance Indicator 1	FY 2022 Target for Performance Indicator 1	FY 2022 ACCOMPLISHMENT for Performance Indicator 1	Performance Indicator 2	FY 2022 Target for Performance Indicator 2	FY 2022 ACCOMPLISHMENT for Performance Indicator 2	Performance Indicator 3	FY 2022 Target for Performance Indicator 3	FY 2022 ACCOMPLISHMENT for Performance Indicator 3	REMARKS
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11	A. Performance Results
12		Access and Coverage	70%	ActiveService Connection= 5883 TotalHousehold= 8213 = 71%	Reliability	98%	100%	Adequacy	1.40:1	1.45:1
13	B. Process Results
14		Quality of Service	CPS Implemented	Implemented
15	C. Financial Results
16		Collection Efficiency	97%	97.4%
17		Current Ratio	1.5:1	19.77:1
18		Positive Net Balance in the Average Net Income for 12 Months	Positive /Net income	YTD Net Income =Php159,163.33
19	D. Citizen/Client Satisfaction Results
20		Customer Satisfaction	99.63%	1523 complaints acted vs 1524 complaints = 99.63%
21	Major Final Outputs/ Responsible Division	Performance Indicator 4	FY 2022 Target for Performance Indicator 4	FY 2022 ACCOMPLISHMENT for Performance Indicator 4	Performance Indicator 5	FY 2022 Target for Performance Indicator 5	FY 2022 ACCOMPLISHMENT for Performance Indicator 5	Performance Indicator 6	FY 2022 Target for Performance Indicator 6	FY 2022 ACCOMPLISHMENT for Performance Indicator 6	REMARKS
25		COVID 19 Response Measures	Wash Hand Facilities Water Deliver Services Public Information Drives Sanitation and Hygiene Activities Disinfection Initiatives Issuance of HEalth Protocols Other Programs	Implemented	Non Revenue Water	22%	22%	Potability	0.3 ppm	0.3 ppm	All test passed in accordance with PNSDW 2017 Standards and 0.3ppm Chlorine Residual
26	Major Final Outputs/ Responsible Division	Performance Indicator 7	FY 2022 Target for Performance Indicator 7	FY 2022 ACCOMPLISHMENT for Performance Indicator 7	Performance Indicator 8	FY 2022 Target for Performance Indicator 8	FY 2022 ACCOMPLISHMENT for Performance Indicator 8	Performance Indicator 9	FY 2022 Target for Performance Indicator 9	FY 2022 ACCOMPLISHMENT for Performance Indicator 9	REMARKS
30		RELIABILITY OF SERVICE	24 Hours for major repairs 4Hours for minor repairs	100%	Staff Productivity Index	1:210	1:226	Water Quality Reports	Monthly submission for Micbiological and Bi Annual submission for Physical Chemical Test	100%
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33	Prepared by:							Approved by:
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36	JANINE V. BALDOVINO							MARLINE B. BONILLA
37	PBB Focal Person							General Manager
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