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1 | Objective | Revenue stream | Main components | Desired go-live date | Notes | Project briefing doc sent to Neil? | Project added to Product backlog (Neil)? | Project briefed into biz/pre-planning session? | Project added to Sprint backlog (Neil)? | Ticket # | |||||||||||
5 | Unplanned Absence campaign: Upsell BST | Acquisition | Upsell BST | Marketo landing page, email | Jan | We've agreed that we'll send a one-off email blast from Peninsula's dotmailer account to the refreshed Upsell BST data. It will send people to the Unplanned Absence landing page (copy needs tweaking?) and Sales will follow up all hot leads. ** Chris Wareing and LT Wan are checking the data & Olwyn Smith is checking the email copy | Y | Y | Y | Y | |||||||||||
7 | Unplanned Absence campaign: pop-up overlay | Acquisition | New Business | Pop-up overlay for brighthr.com with integrated Marketo form | Jan | Brief can be found here. | Y | Y | Y | Y | |||||||||||
10 | Planned Absence campaign: generic copy update | Acquisition | Upsell BST | Landing page | Mar | SD to supply copy update to SG make the content ever-green. | Y | Y | |||||||||||||
11 | Shift & Rotas: Bars campaign | Acquisition | New Business | TBC | Apr | Brief TBC. | Y | ||||||||||||||
12 | 30-day FT automation refresh | Nurture | New Business | Email, plus any content required | Feb | Marketing to work with SysOps on reviewing and updating the current 30-day trial logic/content, to boost conversion to active paying. | Y | Y | Y | Y | Liv to speak to Dan | ||||||||||
14 | EAP email to managers | Retention | All active paying customers | Email, web page | on hold | Simon to work with Commercial to create initial email to all admin/managers letting them know that we're about to add Shift Planning to the product. If they want to opt out/hide it from their staff, they have until April. | N | N | |||||||||||||
15 | The Future Workforce gated content with funnel | Acquisition | New Business | Marketo landing page, nurture flow | Mar | Host gated content with RFI linking to new business nurture funnel | Y | Y | |||||||||||||
16 | Inactive Customers | Retention | All active paying customers | Apr | |||||||||||||||||
17 | NSO strategy | ||||||||||||||||||||
18 | Peninsula resell - onboarding | ||||||||||||||||||||
19 | Peninsula upsell - onboarding | ||||||||||||||||||||
20 | New Biz contract - onboarding | ||||||||||||||||||||
21 | Shift scheduling campaign: HRO migration | Acquisition | HRO migration | Marketo landing page, email | Apr | HRO customers who fit the shift scheduling profile | |||||||||||||||
22 | BrightBase restructure and redesign | Acquisition | New Business | Web | March | Revisit BB structure to accommodate rotas, EAP and any other L1s. Simon to work with Andy and CandidSky. | |||||||||||||||
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24 | New business nurture funnel (inc. 30-day free trial) | Nurture | New Business | Email, plus any content required | Feb | Marketing and Business Systems to scope out a new business nurture funnel, from lead acquisition through to free trial, through to purchase. New funnel to be planned and built using input from key staheholders around the business (e.g. marketing, sales, service). | |||||||||||||||
25 | Webinar plan | Acquisition | New Business | Marketo landing page, webinar, email | Mar | Monthly webinar. Topic TBC. Optimise based on previous month's webinar. | |||||||||||||||
26 | Shift scheduling campaign: Upsell BST | Acquisition | Upsell BST | Marketo landing page, email | Apr | Replicate Q4 Unplanned Absence campaign with new assets and copy. Applying any optimisation from the Q4 campaign. Re-run the segmentation (inc anyone from Q3 and Q4 we want to remail). | |||||||||||||||
27 | Recycling automation programme | Nurture | New Business | Email, plus any content required | TBC | SysOps to scope a 'recycling' nurture funnel and confirm content requirements to Marketing; then build, test and launch 'recycling' nurture funnel after being supplied the content from Marketing. | |||||||||||||||
28 | 30-day FT automation for shift scheduling | Nurture | New Business | Email, plus any content required | TBC | Create version of the new 30-day automation cycle for FT conversions via shift scheduling comms | |||||||||||||||
29 | Retention comms strategy | Retention | Existing customers (all active paying) | Email, plus any content required | TBC | We'll need to have a think about what our retention comms strategy needs to look like, for all active paying customers | |||||||||||||||
30 | WorkLife ebook part 1 | Acquisition | New Business | Marketo landing page, email | TBC | Host gated content with RFI linking to new business nurture funnel | ?? | ||||||||||||||
31 | WorkLife ebook parts 2-4 | Acquisition | New Business | Marketo landing page, email | TBC | Create a schedule whereby we can serve parts 3 to 4 of the Work Life ebook series | |||||||||||||||
32 | Guru landing page | Acquisition | New Business | Landing page | Jan | As per Erika's brief | Y | Y | |||||||||||||
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36 | Newsletter - what are we doing with it? | ||||||||||||||||||||
37 | Webinar programme for product demos | Using Marketo's plug-in. Is it feasible to run a regular product demo, which people sigm up, and we can also drop them into nurture if they don't convert? | |||||||||||||||||||
38 | .com homepage | ||||||||||||||||||||
39 | HRO customers who fit the shift scheduling profile | ||||||||||||||||||||
40 | Reactivation | Is there a non-automation/campaign way that Marketing can support Services | |||||||||||||||||||
41 | Shifts to Peninsula BDM | April | |||||||||||||||||||
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